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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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E
9:37 pm EST

Wish womens fashion sport sneaker

Earlyne Beasley [protected]@att.net I have ordered the above mentioned sneakers in size 9 in blue and khaki for $7.30 each. The site where you choose the items shows $6.00 for shipping. Which would be $13.30 each shoe. When I attempt to check out the price for both pairs have increased by another $12.00 which indicates double shipping charges. Please let me know how the charges are determined.

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Damknit
US
Feb 16, 2018 12:45 pm EST

The shipping is PER ITEM ordered, not totaled. Also, this site isn't affiliated with Wish, so you're not going to get an answer from them.

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J
7:26 am EST

Wish not receiving items

I've ordered numerous times and at least 10% of my items never came. "we've got your back" is their standard line when you don't receive items...right! when you contact support to advise them, you get the standard "we show it arrived at your location, please contact shipper for further information"

contact the shipper?!? I ordered AND PAID you! the shipper never answers.

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B
6:43 am EST

Wish paying but product not being ordered

I ordered from wish 4 panel painting canvas pictures. The whole total was 21.00. on February 5, 2018 they took the 21.00 out of my bank account. but no order was made for me that I had even ordered them. I'd like the pictures but I have no problem wish refunding my money back into my account. this is the second time this happened. My daughter-in-law ordered these same pictures as a gift for me Hayley Twinn. the total price was 20.00 they took money out of her account and never ordered the pictures. I just thought maybe there was something going on with her account but I guess not cause same thing happen to me. I hope this matter can be resolved. thank you Brenda Dugan

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V
6:13 am EST

Wish wish app in showing item is delivered, but I will not received this item.

I Purchased in wish.com website On 16/12/2017 Item Description is 2015 New Style fashion Design Polari.../ Store is Tony Big Company. so delivery schedules is all attached.
Once any item we purchased after Delivery before Customer call confirmation with received signed after that handwork Asher Ur Company Policy's.
Today means 07/03/2018 i facing problem, who is in wish company contact persons.

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L
6:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish I ordered a portable xtreme bluetooth speaker

I ordered & paid for a Portable Xtreme Bluetooth Speaker but what I received was a mini speaker. I have emailed you many times with no answer as yet, I am not happy at all. all I want is what I ordered but if that isn't going to happen then I would like a full refund. I will return the mini speaker in the package it came in,. I look forward to hearing from you...
Regards Lesley D
order ID 5a58653a3ba47fa2a419f652
ordered 12/1/18

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P
2:07 pm EST
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Wish fraud

Hi i am Peter Whaanga of 168 Mokonui Road Whanganui, 4576 in New Zealand and am writing to say someone ordered stuff from your site using my debit credit card this person stole my card and has done four transactions all done on the 06.02.2018 last four numbers on my card are 3071. I am writing hoping to get my money back as i am an invalid i cannot afford to lose this money i have contacted my bank and they have cancelled my card so as to reissue me another one.these are the transactions and ammounts taken,

6.February =$14.00, acct [protected] US.card 3071.#501088 Paypal

6 February=$12.00, acct [protected] US, card 3071.#82133 Paypal

6 February =$18.65, acct [protected] US Card 3071.#700389Paypal

6 February = $67.00 acct4029357733US, card 3071 #820124 Paypal

Could i please have my money back .
Yours Sincerely
P.A.H Whaanga

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Damknit
US
Feb 16, 2018 12:47 pm EST

Hey Peter - this site isn'ta ffiliated with WISH at all. You need to contact them directly about this. This website is only for logging general complaints, not trying to get issues resolved. Also, you might want to remove your address and stuff, as it's out here for the world to see.

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A
5:46 am EST
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Wish I am complaining about last 7 month shoe buying

My name Tigist Mamo Negassa date 5/2/2018
Bierlingweg 14
84036 landshut

Hello Ladies and Gentlemen,
I bought Casual Canvas Men's sneaker shoes Ultralight Flattie increase Shoes Hotsale in jun 15/06/2017 but still now I didn't receive. What is the reason?

Orders bill number...[protected]
Date...15/08/2017
Orderd number.. 5942d5a04c2330fd1d5b213f
Order date 15/06/2017
Art., Nr 56571a8b33da9531cb73018f
Payment amount 14, 20€
Email [protected]@gmail.com but know I forget email password please send me by my new email address, [protected]@gmail.com
Please I wait your answers. Lol ready I was payed the money. Thanks for understanding us!
Your best customer Tigist Mamo.

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C
4:27 pm EST

Wish the wish app has taken control of my google account and I am not able to remove control

About Novemebr I loaded the Wish app on my computer. I ahve bought nothing from them so decided to remove the app from my computer ---- only it will not allow me to do it. Seems it can override Google and stays put. There is no entry in the registry that I can see.

I would really like to know how to get rid of it!

Can anyone tell me how to get rid of this useless app from my computer please.

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J
10:38 am EST

Wish 2 bathing suits and a bathing suit bottom with light weight jacket

I ordered the shell bathing suit in small still never received, the blue and white leaf bathing suit in medium never received and there was a blue and white bathing suit with matching light weight jacket in medium also never received under John l Fulmer i want answers after spending $200.00 in one order what the problem is with these 3 items that you keep putting us off on these items received the other items i want a phone call asap to rectify this problem or i have no other choice to call the BBB with this problem. Pleasd call either John Fulmer at [protected] or his fiancee Cindy Marshall at [protected] asap

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C
8:28 pm EST

Wish my order

I've been shopping with wish for about 2 months and have spent over $75 and I have not received half of what I ordered when I go in to see my history I don't see my order but I've been charge on my bank card so I like to know where my order is and I will never ever shop on once again it's a rip off products online and not what you get when you get the item at home it's completely different or smaller

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Update by Carolewiegand
Feb 03, 2018 9:27 pm EST

In the past 2 months I have ordered over 75.00 dollars still waiting for over 7 items

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C
12:29 pm EST
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Wish multiple items ordered.

None of the ordered items has arrived, and it's been over a month since I ordered. I asked Wish to cancel order completely and refund my credit card, and this has yet to occur. I am furious that I've had to waste so much time communicating via email, all with zero results. Their customer service is non-existent. Of course, the charge for my order went through immediately even though nothing had been shipped.

Wish.com is a HUGE SCAM! PLEASE DON'T EVER CONSIDER ORDERING ANYTHING FROM THIS DEPLORABLE "RETAILER."

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7:53 am EST
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Wish I ordered an item that was falsely not what it says it was even in picture

I ordered a tablet made sure in the pictures it is what it said, description said 12 Inc tablet plug in cord built in battery warranty card and instruction manual so I hit buy and payment started and I seen after that the order said tablet bag so I immediately messaged support and by the time she replied it said it was in shipping but had not yet left and they said oh I am sorry it's already in shipping so u will get refunded after u ship it back at ur cost. Now I have to pay shipping to send it to me when not necessary, and then I have to pay to ship it back when it finally shows up and that's so criminal when I have to pay shipping costs in the amount of the falsely advertised item. So I will have paid 15.00 for the item and 14.00 for shipping but in wishes mistakes and false advertising crimes I will only get 15.00 back now that is one hell of a scheme in Conning customers. It's the second time I have had to eat money and items from wishes dishonest sales and such. I am livid and willing to start screaming on YouTube and the media and better busisness bearu and labor industries...

I do not want wish getting away with this again and any longer

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K
2:36 am EST

Wish products received differed from what was ordered

I purchased 5 items and so far have received 4. Of these, 1 was nothing like the product I ordered. It was 2 x 4000watt inverters and they won't even run a 750watt resistive heater. This should be no problem to a 4000watt inverter. I think what I received was 2 x 400 watt inverters. What a bloody ripoff! Advertised was a sound bar and subwoofer, all I got was a crappy soundbar. Ordered a bluetooth radio/speakers for my garage which looks nothing like the photos in their ads and despite the claim the sound was high quality, it is absolutely crap. I also ordered a phone case for my wife based on her model of phone. The case that arrived didn't fit the phone by any stretch of the imagination. I have been in contact with their customer service to seek a refund or preferably get the goods I wanted and after some communication that has since stopped completely. To be honest, I was dubious about them and took their promises and site reviews with a grain of salt but thought I would give them a go. My concerns have now been proven. I suspect that even the reviews they show on their websites are fake and mainly revolve around (people?) saying how quick their service was but there appears to be few genuine reviews that rave about the quality of goods. I also think that if you did happen to put a bad review like in my case, it never makes it onto their website. Like many others, delivery was great but was the least of my problems. Never again Wish! And I will also be sharing my concerns with my hundreds of friends on Facebook who will hopefully forward them on. I believe something has to be done about this company.

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Update by Kiwi Pete
Feb 02, 2018 2:38 am EST

Order Details
Order Placed: Jan 9, 2018
Order #: 5a54633489e0dc7a3a083313

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Andru-AprilPauley
US
Feb 02, 2018 8:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish false advertised and conned me not only out of not getting what picture and description was but then are making me pay shipping to receive what I did not want and then pay to ship it back to along the same amount of the price of the item I will never receive.

I want for them to be held accountable it's the second time they have made me eat my own money and products

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G
12:42 pm EST

Wish I have two orders incomplete

I have two orders incomplete, first order : ordered Jan 16 2018 PVC Waterproof Bathroom and kitchen ordered 4 rolls [white] and received 1 roll on the 25 jan 2018

second order : ordered Jan 22 2018, 5 rolls of Granite Marble Effect contact wallpaper self adhesive peel stick rolling paper [white] and received 1 roll on 01 feb 2018 but was due to arrive 08 March 2018

I have been contacting customer service and getting nowhere

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L
4:15 am EST

Wish order never received

Hi, I bought 2 Couples T-shirts mid last year and I still haven't received it nor is it on my order history anymore. Somehow my Wish App just deleted all my history and everything vanished, it could have been that when I upgraded my cell phone the app dissappeared. I reloaded the app but all my history obviously dissappeared and was not there anymore. This went off my bank account ages ago and I don't even have a tracking number. I tried to phone my local post office and they can't help me without a tracing number. Either you refund me that money or I want an answer as to where this parcel is. What do I do? See picture below of what I ordered.

LINDA BUSSAC
+[protected]
[protected]@colourmagic.biz
[protected]@mweb.co.za

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Talitha Bagwell
US
Feb 02, 2018 1:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I sent Wish an order in back before thanksgiving 2017, Well they help their self to another order also that I was not threw makingThe first order was about 400.00 dollars and the other order was over 300.00 hundred dollars. I have tried to get in touch with them and I can't get anything. I would like my order's to be sent to me or send me back my money.I went to the bank to check out about how long it has been.I would like to get money or my two orders sent to me. Talitha BagwellWhen they ask for a photo, I sent a photo of my new storage building I meant to send a photo of myself. I sent a photo of myself and I have been waiting for order or money.I would like to know what to do?

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D
3:00 pm EST

Wish television vizon d50e1

TV that my dad had purchased, on January 4, 2018, has had major problems screen blanks out, audio and video both cut out. Crackling noise. He has been trying to get in touch with someone from wish, and has not been able to get in touch. I had to drive miles to come up here and I cannot reach u people either. Someone better get in touch with us quickly on this matter, I will call the BBB in a couple days and and attorney if I don't get a call within 24 hours.
Sincerely yours Ms Eva Marie Walker
[protected].
My father is Dallas D. Walker Sr.
Address 525 Eastwood Ave Tallmade, Ohio
44276
Phone: [protected]

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1:11 pm EST
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Wish unauthorized transaction to my credit card

Good afternoon. I am informing you that complaint has been opened with the BBB and my credit card company for unauthorized charges to my credit card. I have contacted your 800# and its does not allow me to speak with anyone. It refers me to this website. The following dates my credit card was charged the following amounts and I have no clue what they are for neither have I received any items. I do not know what type of business this is and I am expecting a full refund.

1/30/18- Wish.com $3.00
1/30/18- Wish.com $1.95
1/30/18- Wish.com $15.50
1/30/18- Wish.com $18.00
1/1/18 -Wish.com $15.20
1/1/18 -Wish.com $18.00
12/30/17- Wish.com $4.00
12/29/19- Wish.com 13.50

This is a total of 89.15 of unauthorized charges to my credit card. I have attached a screen print of the charges.
I will be awaiting your response.

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A
12:32 pm EST

Wish scam company

I was a seller on this site. I have very good sale almost 2 years sell on this site.
But the last months, they hold all of my money almost USD 9, 000 without any reasons, can not call them, and email are not answered.
Just research about this company, they has super bad reviews both from seller and buyers. They scammed from both side. Really complete scam !
I was reported them to the international police.

Also see here, how they was scammed their seller https://apps.shopify.com/wish

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A
9:07 pm EST
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Wish do not send return labels for items & will not give you your refund

This company sucks!

You can not talk to a live operator!

No one live to talk to
Onky communication is by email!

Order details
Order placed: jan 5, 2018
Order #: 5a4f6132b5b86df200b95183

Shipping address:
Andrea barel
78 freedom rd
Sewell, new jersey 08080
United states

Payment method:
Credit card
Visa: * 1543
Zip/postal code: 08080

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M
6:04 pm EST

Wish lack of information

I use wish local. I received a message saying that my item was taken down with no explanation other than prohibited. Which part of prohibited is it. Name? Pics? Smell? Taste? Color? Fake? What?! Other? I would appreciate a response as to what is wrong with the listing. You can't message this company as they do not provide customer service or anything else except for account issue. It's not stated where they are located. No phone number. So if you have a problem your screwed. Help me tell them to get their [censor] together before I petition to get rid of them. It's unfair for companies to be so irresponsible. They get your money then it's screw you sucker!

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Update by mwcat
Jan 29, 2018 6:15 pm EST

I want to speak to a real person. Recorded line doesn't get it.

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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