Wish
Reviews and Complaints

Ordered them on February 16, 2017. Now, I realize it's taken quite some time to contact you, and in waiting for my order I misplaced my paperwork on it. It is IMPOSSIBLE to contact you easily. Most companies have a working phone with an actual person answering it. That however, should NOT be held against ME... it's YOUR fault that I never received my PAID item, nor a REFUND if you couldn't supply them. I'm just guessing...you must enjoy receiving monies without actually supplying the order. Payment from PayPal was made on Feb 16, 2017 and came out of my bank account on Feb 21, 2017. It was never reversed or refused. I would like to either receive the product or a refund at this time.

I ordered on Oct 28th 2017. Order was processed on October 29th, 2017. I received an email stating my order was on its way on October 30th, 2017. I starting tracking the package and saw a 'delivery attempt' on November 10th 2017. I then noticed that the ZIP CODE is incorrect on the order. MY Fault. Since November 10th I have been contacting support to tell them why I didn't receive the order and to give them the correct zip code. NO RESPONSE! My purchase was to be delivered no later than November 21st so for 10 days I waited. When November 21st past, the shipping date changed to November 28 which is tomorrow. It will not likely arrive because they have not bothered to read the three communications I have sent through the Wish app. The correct zip code is 60628 by the way.

I had ordered several items for a less fortunate family for Christmas that were to arrive in sept. Needless to say I'm still waiting. I have inquired where's my package only to get message that is running late. All it's, s were marked as almost there. When contacting customer support I'm told I'm outside the 30 day return window. I was before the products were set to arrive in first place. To take my money and not provide goods or refund is theft. Will not use this site again buyer beware!

I am missing items on my order placed over a month ago.
1.- fishing rod tips
2.- line counter
Other items

I like to know when being shipped

Note: the way you display items on website, is deceiving. The picture is totally different from merchandise received.

This is the second time I address this matter.

I spend lot of money on wish, I feel I am being taken for a fool. I am skeptical about continuing buying form you.

I want the merchandise, or full refund. I paid for everything, and not happy, needed merchandise for a customer.

I received a package and it was a small one I opened it n here it was a JoJo bow allwrinkled up in this small envelope.when I opened it it was the wrong bow.it was like a orange n white or peach color I order the 2017 rainbow JoJo gradient ribbon bow.ill keep the bow but what about the bow I order I still want that one.but I don't want to get charge for it either.this was your mistake can you let me know what to do or what your going to do thank you

My order was placed in oct an money was taking off my card for it an nothing has come to my address I used .If the product not going to be sent please refund my money back on card .Look up the information an it should show my order Thanks so much .My order was placed October 16 2017 could you please let me know something cause money I don't have to give away. That's all I have it

I would like to cancel my order with wish.com..
I order two items for my little girl in which she was so excited to get. the total amount was for $ 2.00 however, my credit card statement was billed for $51.00 ridiculous!
Iam giving wish.com 72 hours to credit my damn account for this cheap [censor]! or else I will get an attorney involved in this scam! m
Order items
Fashion leather strap geneva watch 1130.. $1.00
Auto automatic toothpaste dispenser and 5toothbrush holder set with wall mount stand
Mailing information
Lisa feeguson
7105 east clinton street
Clinton, maryland 20735
Discover card
I will contact wish.com until this is resolved!
Canceled order immediately!

Dear Wish,
I've bought a braiding tool(costing 1, 95 euro including 1, 00 euro for shipment) on 18 Oct, but I haven't received the product for more than one month. Therefore, I would like to ensure that whether it has been delivered or not because the company already took the payment from my credit card ( the payment record from my bank app is as the attached photo below )and I didn't expect the deliver period to be so long. Hope to hear from you soon.
Thank you.

Is not my 1st time I shop with a www.wish.com and everything I bought it was horrible quality.Not too long I go I ordered a pair of white & Red shine casual shoes, I did not get them because they were cheap but because I felled in love with them when I saw in the picture. Shoes it self-was $29.99 plus $9 shipping. Didn't mind I waited one month for them to arrive, when they arrived, I got completely different quality from what they show in the picture. The shoes they send me up can see the yellow glue all around pf the bottom of the shoes, I try to clean them and they won't come out. All I can say I waste my money, even if they would give it to me for free I won't wear them, and I did not wear them. Basickly I wasted my money on them. If you ask me I would say I www. wish.com is a rip off the online store. Their quality is very bad, I bought blue lace dress and it was with white stitches, is no way I would it, I end up donated to the Good Will, I won't recommend this store to anyone, the items you see in the picture is not what you would get. plus they charge so much for shipping, you can find same items on eBay with low prices & free shipping.
WWW.WISH.COM IS CHINA MADE VERY LOW QUALITY and the price of shipping is almost the same of the price of the item you buy.

I've received my merchandise but it was the wrong product wrong size . And all I've asked was for my refund I've sent them pictures and the information that they need forteen times and they stopped replying to me . This has happened four different times on four different orders they were nothing as what they showed in the pictures I've order now I don't no where to turn . I will no longer visit there site again I will take my business elsewhere. I hope people are care with them I've told others and they say the same about wish and there product s have I've known. But how are you to trust them sites when one has done so wrong .They have my debit card number I pray this gets out so they don't do others the same. Tina Davis

I have not received my merchandise which is a coat that I ordered at the beginning of October with my credit card they told me my delivery date was November 14th it past that then they told me another delivery date because they was bad November 21st now I install and uninstall the app and it will not let me get my refund I want a refund for my coat but I can't even get in contact with them I called the number and it keeps sending me back to the automated system please somebody tell me something or give me my money back or something like what's wrong with wish I ordered a code just like this is green just like this if the inside is brown and I never received it yet

I ordered my tablet on October 13th. It said my arrival date would be November 9th, and when November 9th came I checked and they changed it to November 16th. It is now November 21st and still no sign of my package. I don't have a tracking number to find out where it's at. And I really need it before the end of this month. I emailed you guys last week and have heard nothing back. I would like to talk to someone about this issue. Thank you and please respond promptly.

So I was shopping for a tablet in the description it clearly states it comes with tablet tablet cords etc. Just pay shipping listed as free and then I click buy and these items that are listed FREE and up are actually $200 & $300 I am really disappointed. I am a regular customer on wish and never had this issue before. If this doesn't get fixed I'm going to quit ordering from wish. It's false advertisement! So no tablet for me it's way to expensive and is not labeled with the right price.

Wish, I order all 5 colors of the monkey fingers @1.oo each on 11- 5 and have only recieved one monkey finger and $16.00 has already been with drawed fron my account. What's up with the others. Please respone to [protected]@aol.com, I'm not happy with your bad service. I do plan to tell all my facebook friends of your bad service unless I can get this resoved ASAP.

Hi my name is Janet Brennan and I ordered many things from wish and haven't received them..but in the mean time ordered other things and reviving them..for the first order money was taken from my account but I have no history on my wish account..very confused would like this matter resolved..I'm a food customer and love your site but kinda angry that my first order only one thing came like I said before I have no reference on my wish account anymore to even try to track my order..it was a experience order to about £40/50 so if my order don't come please return my money ...many thanks.

Hi Guys

I am writing in regards to the unlawful use of my photo on your website. I own rights to these photos and at no point did you ask for permission to use them nor advise of how you attained them. I demand these to be taken down ASAP! I have attached a photo for your reference. I would like to be notified once this has been actioned.
I need this actioned right away or else I will make this a big issue.

I have a bunch of orders from the 20th of November, I have not got one refund. I used my boyfriends card to order some items. You choose to cancel the orders. I don't want the items you canceled. I use PayPal to pay for my items. I will not send you my bank statements. PayPal is safe giving you my bank statement makes me feel uneasy. I enjoy using wish . I have not been able to order anything in three days. I have sent many messages and asked for help but I get no response. You say 3 days it's been more than that . I don't know what else to do. Please help and stop ignoring me.

I have had a variety of deductions from my account but I have not purchased anything.
It's pretty crappy as I have had the company recommended to me over the last few days but this is just outrageous!
I would correspondence asap and my money refunded!
How does this even happen?
How have you got my bank account details?
It's very concerning that this can happen!

Good afternoon, as a customer who has ordered a ring and received the wrong service as a USMC, I received a Coast Guard. I have sent a request in 1 week after receiving it, and sent numerous emails. As this is the only way to contact your company, I have received emails back and followed the instructions, but to no avail.
It's not the cost of the ring, it's the moral, or lack of as it comes to your support team to rectify the mishap. I am requesting again for tenth time to have the proper ring sent to me as I have ordered.
If this is not able to be done then you will leave me no other choice but to contact fraud division of the United States, and have them contact you about this, and will also contact facebook to inform them as to the issue and the lack of any company protocols for with your company is not following up with.
You may reach me by text, cell or email
[protected]
[protected]@gmail.com
Let's take of this before the end of November, or I will have to comply with the federal government law and so then will you.
Best regards
Richard Belanger

So, i have been a loyal customer of wish for a number of years. Before i had my own credit card, in fact. Anyway, previously i used visa gift cards to purchase items. Sometime last year, i got my own credit card. I tried to order with it on my account and i got an instant ban from wish. I can use wish, i just cant buy. I've made other accounts to see if maybe it was just the one but each account gets suspended and banned as well. I have contacted wish for months now, recieving automated replies along the lines of, "you have gone against the terms and service". In the terms and service it doesnt really say anything about using a new card, which is what im suspicious of. It literally saus2that they can ban or suspend your account indefinitely without reason. I'm at my wits end and I sent another complaint to another email of wish's. Hopefully i can get an actual reply. If not, I'm probably going to spread the word because this is ridiculous and should not have gone on for this long.