Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
daily giveaway
For several times I have emailed about this issue... This time I have enclosed screen shots. If this issue isn't resolved and I do not receive the items I have wanted, I will post to fb and every other social media out there I am tired of the delay and when it does go on, everything is claimed. It is not fair. Please resolve this... I have deleated and re-downloaded the app several times. My phone is a android, my carrier is comcast. I have no issues with any other app.
I did not purchase any item. my name is tina lynch
I got up to 3 charges on my card from wish 2.00, 4.00, 8.00. I want my money back asap I didn't order anything looking at purchase history nothing there help desk need you to click on item there isn't one [protected]@yahoo..com last four of card 1224 please refund me my money I don't know how this happened but I need it fixed I can't seem to reach a live person
refund request not met
I requested a refund since the item I bought off Wish that I recieved was not as advertised, but the team dealing with my problem have been less than helpful. They sent me a link to a ‘refund request' box that I had already filled in, thus having me going round in circles. Now theh will not reply to my concerns. This much hassle utterly unacceptable. This is really unfortunate considering I was actually going to praise them for how soon the item came since I was expecting it about a month later.
order refunded without request/reason
On 19 November 2017 I ordered a number of items from Wish. The order was sent through and payment of R500 was made, notification received from bank, however, on the morning of 20 November an SMS was received from Wish stating that refund for all items have been processed as per my request. 1st - I did not request a refund at any stage
2nd - Payment has already gone through and Wish says that refund can only be expected in more than 3 weeks.
3rd - No other reason for exchange was provided i.e out of stock items to be refunded.
Not only do I not get ANY of the items I ordered but I also can't DO anything about it because Wish has decided to keep my money, Black Friday ruined!
Thanks WISH!
my latest order on geek/wish.com
I ordered a few thing a couple of days ago but I never got an email to confirm the order. I checked my email and it was the same as what I use. I then ordered two different items and still didn't get a confirmation email. I would like to be able to purchase the items, if you guys could send me an email to confirm the purchase my email is: [protected]@gmail.com
eyeliner and mascara
I bought a eyeliner and mascara from wish.com on the third of November 2017. I received the items on the 18 and they're so damaged that it leaked all over my $300 comforter.
Everything I tried to get from this website has only sent either the wrong item or damaged items.
Their only solution is to refund my$3 for one item. What about my damages. I mean really, my comforter is ruined?!
payment taken but no order
i placed an order for a moblie phone on the 30th october you immediatley took payment of 40 english pounds out of my account. i have received no e mails regarding delivery and when i go into my account there is no history of any kind. please can you tell what is going on. I AM NOT HAPPY. MY EMAIL ADDRESS IS secretshell63'gmail.com I WANT ANSWERS A.S.A.P or MY MONEY BACK A.S.A.P
not received my item
I have a couple of items I did not receive. Most of the items are clothes and I have been told they are delivered but never actually came. I am now waiting over 6 months for the items and I am hoping to get the issue fixed as soon as possible. It is an illegal act of fraud because now the app has got my PayPal details and the money. We have got the email to confirm that the transaction has been completed and further proof that the company has got the correct address so it is their fault for reasons we've not received anything as one item has come. A pair of shorts which weren't the right colour, were too big and were a different design to the one viewed on the site. The numerous complaints and questions we've asked via wish were ignored or we got a reply saying it should be delivered soon. I've also tried contacting wish on Facebook but they have ignored my messages, my next step will be to bring this into a proper lawsuit or contacting the police if all my complaints will be ignored seeing as this has been carrying on for more than half a year. Thank you for dealing with my issue and I hope we can solve this before it expands further.
haha women bowknot long wallet
I Celeste Reed purchased a new item over a month ago and I have till yet to receive it I contact bbb and I have been ask to contact you concerning this item which is a HaHa women bow knot wallet long which were to be delivered to the address 319 McClure st Tallulah, la 71282 I m still waiting for my order while at the same time bbb are waiting to hear the out come from myself.this is not a cancellation of my order it's to receive it.praying not as long as I have waited.
all orders it's not arrived in my hand
59b185558b7dd75c0df2c7de-£50
59ac08e57c6467290ad9c5a0-£137
59abf9f49a36ab9d03883d04-£107
This code in the top it's my order in the site geek.com what it's in relation with wish.com.
For misstake number for house like my it's 113 and write 133, have reason to not arrive my orders stuff and not money refund. Soo can I do for that?
Thank you,
Mihael CRACANA
+[protected]
[protected]@yahoo.co.uk
my order came with no plug or remote
i ordered 4 sets of led strip lights and they were very late in comming but when they did they had just 2 wires at the end were the plug should be and there was no remote control either how am i supposed to use somthing with no plug or remote ? do they come in a seperate package with instructions . how long will that take to arrive ? if it actually does ill be surprised but at least ill be able to use them instead of returning them and waiting another 2 months for it to arrive
metal detector
My metal detector was supposed to be delivered on Sept. 9. I have not received it as yet. Even though I have responded to your query numerous times. I would like an answer or some resolution to this order. If a delivery of the metal detector is not available, then a refund of the purchase price would be appreciated. I am unable to give more information, as the item seems to have been eliminated from my order history.
shipping/prices
I have recently found a couple of very interesting tricks on wish.
Their prices are definitely not to be taken at face value
You could find a cute dress for $5 dollars, but after adding the shipping(which can go up to $20 at least, from what ive seen) which sometimes costs more depending on certain styles and colors offered you could end up paying over $25 for a supposedly $5 item.
Ive also noticed that sometimes with express items, the standard shipping for these items will state that the estimated delivery should be around the same time that the express delivery would be delivered. But when you add that item to your cart the standard shipping then says that it would be delivered much later than claimed in the shipping details section.
I know that these merchants and wish are running a business but they could at least provide accurate information to its customers instead of lying to get more money.
And I understand that business works like that sometimes but when people figure that, they typically avoid that business.
Such as an accurate price estimate, instead of trying to lure people in with cheap prices and fast shipping and then charging insane shipping fees.
And giving more accurate delivery estimates, possibly adding a feature to estimate delivery time based on location and how far away the seller is from each customer.
It would also be useful to be able to contact a real employee at wish, instead of automated systems
And to be able to contact each individual seller and know their real location.
I hope that wish will listen to their upset customers.
The pictures I provided below show the differing shipping prices, and differing shipping dates of an item while looking at the details of it on the wish app, versus aftee you actually put it in your cart.
This shows how wish will try to lure you in and then blatantly lie to you.
This is my first time on wish.com and i noticed this issue right away, not to mention how a time clock is on a item if you do not buy that item within a certain time the price goes up and how shipping cost is on each individual item. When i signed up it was a 5.00 flat fee for my total shipping cost by the time i was done shopping that fee had changed and went back to a fee for every item.
my profile and my order history
This is Darick Grinner I have a problem I had ordered alot of stuff it all came but 3 things idk if they got delayed or cancelled and then I dont have my order list there anymore so I cant see where it's at or see my orders I had to get a new credit card cause someone tried to fraud my account in my bank can u help bring it all back ty I just need my list back so I can see where my packages are
product on my page
I'm looking at products on my page for gifts for my family and I'm seeing a lot of dilldos. And other porn objects I don't want to see this when I'm looking at wish for gifts I have kids and teens who have this app on their phone this porn stuff that is on here is Verry disturbing and should be taken off or if u can please tell me if there is a way I can block these porn objects so I don't see them
26” bike
It has been almost 3 months and I have not gotten the bike yet. I was told for my troubles that I would get a refund but keep the bike... then told it was ship but then not shipped ... and finally told again that the bike should be there soon... does anyone know what they are doing in this company... I want that bike for my son . Everyday my son is waiting for his bike... so you like to see disappointment in your child's eyes because I don't... all I am asking is for the bike
I would be very suspicious about their offer to refund you AND let you keep the bike. I can't think of any business in their right mind that would do that. Regardless, at this point you may just want to dispute the charge with your credit card company and give up on receiving the bike. Once you get your refund, you could always shop elsewhere for bicycles.
haven't received products
My name is Trish Woodward. 100 Cedar Drive Paraparaumu Beach Kapiti Coast New Zealand post code 5032. 3 months ago I ordered products and I have received most but not all of what I have paid for. I have received a rug I ordered or 2 sets of head phones. I now have a change of address to 74 Greendale drive Otaihanga Kapiti Coast New Zealand post code 5036. I paid for these products in good faith and want them sent to me as soon as possible. These gifts are for birthdays in December. Y phone number is [protected]. Please ring me or contact me in some way. Not very happy.
express shipping
I bought two products from you and it was supposed to be here today and never showed so I'm pissed that i paid for express shipping and its not fast if I don't get my orders on time I will stop shopping from you guys and I will tell everybody that shops with you to not to shop from you guys cause if you says express shipping and doenst come on time then you guys lied
customer service/company/customer service
A good, reliable, respectable company would ALWAYS offer a way to contact and speak with a customer service representative. That should have been my red flag. The only number [protected]) you can find, gives you a recording of the same thing you get online/email at their Website… "We'll get back with you in a couple of days". I plan to broadcast and share my concerns and frustrations with all FB friends, as I hope they will stay clear of this flaky company!
Hi my name is Joyce Link and I placed an order by mistake and I would to cancel today, but I do see where the payment has been taken out already and want to cancel this order so the funds could go back on my credit card. If you have any questions please contact me [protected].
my payment
2017 outdoor coque for samsung galaxy s8 plus iphone 8 7 plus outdoor 3 in 1 heavy duty armor defender shockproof high impact rugged case cover for iphone 8 7 plus 6 plus 6s plus iphone 5 5s se 4 4s samsung galaxy s8 plus s5
Size: iphone 6 plus color: black
Quantity:
Shipping: $1.00
Estimated arrival: dec 2 - jan 1
$21.00 $5.00
Order summary
Ship to:
Earl spence
843e harrod rd
Austin, indiana 47102
United states
Edit
Payment:
Mastercard
Ends with xxx-2523
Edit
Enter promo code
Apply
Item total: $5.00
Estimated shipping: $1.00
Order total: $6.00 I tryed to make a payment with my kids card an now it will not work. what is going on
Wish Reviews 0
If you represent Wish, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.
Overview of Wish complaint handling
-
Wish Contacts
-
Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
-
Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
-
Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
-
Wish social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
- View all Wish contacts
Most discussed complaints
Item ordered on 2020-04-28Recent comments about Wish company
I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.