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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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J
6:46 am EDT

Wish women's removable hooded leather jacket

I have contacted wish.com to return this item for a bigger size. I have done this 3 times with no response from wish.com I will continue to register this complaint to the better business bureau. I will never order anything again. I will send this item back to wish on my own so they can credit my account for this item. If it is not done, I will file a lawsuit against them.

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T
5:51 pm EDT

Wish counterfeit products

http://www.wish.com/c/5949d1c4b12dc00d42f36c83

This seller is selling a cat galaxy pin that is not its design. I have found the real artist on IG and they did not authorize this item to be sold. This is disgusting. It appauls me that you allow people to steal from others and make a profit off of this. This should be taken down and I will not buy from you guys again and will spread the word that you are stealing.

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J
10:38 am EDT

Wish no delivery

I ordered products through the Wish.com website on 6 July 2017, but as of today 1 November 2017, still haven't received my products, which I have paid for.

I have tried contacting them through Facebook, twice, with no response.

Whenever I try to go to the order, the website gives an error, or says that I haven't ordered anything in the past.

VERY UNHAPPY as I was hesitant to order from them in the first place.

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H
10:35 am EDT

Wish greenhouse, kids jackets

It's missing pieces no instructions I asked for a return label to and it back I got no response I'm not going to pay to ship it to me and back to u so I need a return label and I need my money for this and the 2 kids jackets I purchased the greenhouse came before the jackets just like yall wanted your money i want mines all of it wish is a scam that takes people money for [censor] stuff

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K
4:09 pm EDT

Wish everything

Everytime I order something I either get the wrong thing, size, or it just doesn't come at all. I used to be able to refund my items that were not received with no problem. All of a sudden they keep trying to make me wait until it's too late to get a refund. Wish, over the last two months has screwed me out of nearly $200.00. I wanna know how to sue and get my money back.

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B
11:30 am EDT

Wish my refund

On the 25the of August, there was an unauthorized amount of R1894.33 that went off my account. I've been sending emails and they keep asking me to confirm the order number for that unauthorized purchase, I've sent screen shots of the transaction, I've sent bank statements and I still don't have my money. Every time I send an email with all the details that were requested from me, I get a reply from someone different asking me for the same request that was sent.

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M
M
Mohammad Amin Ahangar
US
Apr 09, 2019 5:33 am EDT

I have not received the refund of Rs. 159/- as yet

M
M
Mohammad Amin Ahangar
US
Apr 09, 2019 5:32 am EDT

my refund 150 not sent

U
U
UHshopper
US
Nov 09, 2017 2:50 pm EST

I am having the same exact issue with items I purchased. I ordered 2 of the same items (in different sizes) in purple, what I got was Wine Red. Contacted the company and was told that happens sometimes. They have asked me to send them photos of the items and the packaging (which I did...5x). I have either gotten instructions to go to Order History then click on {blank} which will take me to page I can print out Return Mailing label. These instructions do NOT take me anywhere it says it will. I have contacted company to tell this this and keep getting request to send proof of purchase or get the same NON working instructions. At one point they did tell me that they gave me a FULL refund and one of the items does say "Refunded" but I have yet to see that refund.
Who do I file a complaint with on this (I have all the correspondence since the 1st email)?

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J
10:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish clothing and shoes

I have been buying products from wish for nearly2 yrs most products I've been happy with a d if something is a little flimsy you get what you pay for. What I'm complaining about just started happening in last few days I have gone to order a shirt and it states a price I check shipping then when I chose size no problem then chose color I see there's been 5 or more dollars added and I thaught maybe an error and do again same thing so I won't pay when theyr advertising one place and adding nearly double on at the cart. I happened tonight again I ordered a pair of boots that stated 7 dollars at or then added size then chose color it added another 13.00 onto order thinking that cant be right I placed in car and it added the extra 13 dollars of couse I took out. Why is wish lying about their advertised price it's false advertising and I looked everywhere about it all I found was merchants can change price whenever they want. I'll never ever buy from them again and will uninstall the apps I used to like them but lying about prices I wouldn't dare being they can change whenever hopefully people read this don't get ripped off.

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A
7:03 am EDT

Wish makeup brush set

Hi i ordered a make up brush set of $ 16 like about six months ago and i have not received yet. Few months i thought i will eventually get it. Than i thought i am not getting it anymore and it was just 16$ so i did not bother later now i came to know that my sister had same incident with Wish so she complained and got refund and also the product . And now i realise that its not just aboit money but, wish is not doing any good customer service and can be complained about it. So please refund my money back and also for compensation i want the product too.

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S
11:55 pm EDT

Wish wireless gaming keyboard and mouse

Hello, recently I accidentally purchased a wireless gaming keyboard and mouse problem with the internet I thought it wasn't purchased then applied for a refund. Haven't recieved the refund yet but today the 30th of October I have been charged 30 to my account this is outrageous the item isn't even in my order history ! I demand a refund immediately this has put me in a bad situation as I want to transfer money into my account but it is in negative so that would mean I am being charged for nothing!

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B
11:03 pm EDT

Wish g-string order today, october 29

I do not understand your pricing policy. The item in my shopping cart is listed as $.80 if bought with others, regular price is $.95, if you scroll down, the price is $4, and the price shown in my shopping cart.
I am browsing your website for other items that are more expensive, which have similar price variations. But i am hesitant to buy more expensive items, because more expensive items because of the price variations I explained on the item in my shopping cart.
Barret Blecker
[protected]@comcast.net

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T
10:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish wish free item giveaway

Hello I'm here complaining about the same thing I've seen other customers come here for free Giveaway. I've missed it once thinking the Giveaway was in the a.m when it was p.m can so far I've been ready everyday this week trying to claim free items with no luck.. When I pick the item I really want I chose that first from size and color and on to the next possible item I can get but when I went to check out it showed me the total of what I had to pay so I'm here asking for the items I tried to check out and a better way to claim these items.. I've made a few purchases in the past and I plan to continue but it has to be a better way for consumers to be able to make purchases or to claim free giveaway items free shipping or not... I would deeply appreciate a response bcz I'm missing out on some good stuff 🙏

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N
11:23 am EDT

Wish my order

I bought a drying hair cap on wish.com. It is supposed to be here by November 27th. When I looked on the order history it said there are no orders. Where is my dryer cap that I bought! I either need my money back or my dryer cap. I don't understand this. This seems to be like a scam. I'm not sure how this is legal. I want my complaint resolved now.

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R
10:53 am EDT

Wish doing return and exchange curtain too long

Hi my name is Rita Shephard i Don't have any Complaints i did not find the right link to email you! I have purchase two different types of Curtains! The first 1 on the bag bar-code- is-1075071 A L-07-01-05H Another # on the bag it came in is [protected] Customer Declaration# CN22 top # 2113! I would like to exchange for the second curtain! The second curtain is too long and would like to get the same curtain but shorter! need to know how to flip the first curtain to the second curtain and make the second become a pair #LN [protected] CN Luxury Europe Embroidered Window Curtain

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Update by rita shephard
Oct 29, 2017 10:55 am EDT

do you have a number were i talk with someone live

Update by rita shephard
Oct 29, 2017 10:54 am EDT

I love Wish just trying to do some exchange

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C
5:04 pm EDT

Wish account blocked

My name is ciro avitaia
My account wish is Cirolino1.[protected]@libero.it
Today wish have blocked my account.
They say that i must send a photo of my extract paypal.
I have sent the photo but they aren't reply me!
I mast say what appened!
I want a reply!
Cirolino1.[protected]@libero.it
My account is blocked
I want know because!
I want my account sblocked, operative!

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B
5:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish products not delivered

Hi, my name is Bongi, I had placed my orders on wish from the 25 August until late September in access of 10 items. The first order should have came by the 14th October but still i have not received a thing . The tracking tool shows that 6 of the 10 items have reached the destination country South Africa. Kindly advise what can be the issue for this huge delay in arrival of orders.

My delayed order tracking numbers are as follows: (1) YT1723809810301329, (2) [protected], (3) [protected], (4) [protected], (5) [protected].

The above orders were ought to be delivered to my work address: 28 Kent Road, Stamford Building, 2nd Floor, Suite 4, Greyville, 4001. Kindly reply via my email address: [protected]@webmail.co.za

Kind regards

Bongi
[protected]@webmail.co.za

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R
10:11 pm EDT

Wish not receiving an order

On Aug 21, 2017 I ordered a raised dog bed.
The Order invoice for this order is 599baeOc9506cfd292cb5798.
The Transaction order # 74N287180F6049601
I paid $29.95 for this and have not received it. I believe this was a raised dog bed. When I looked for the order on the WISH order history it says I have no orders but I have ordered a few things from this company.
I don't understand why this isn't recorded.
Please help.
Robin

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S
5:43 pm EDT

Wish lack of action taken

I ordered my 5 items of clothing on The Wish App at about 20:15pm on the 26/10/2017( yesterday) and when I pressed 'Confirm order' to pay for clothing the price was around £41:98. It went onto Nationwide verifying it and popped up with 'Something went wrong! Please try again' so I refreshed the page and the payment had gone down to £40.78 so pressed 'Confirm Order' and it went straight through. However when I looked at my online banking it shows that £82.76p has gone out of my account. So I have been charged twice. I have contacted the Wish support team via email 2 times and nothing has been remotely said apart from the total price, last 3 digits on the card and the date of purchase. I have provided all of the correct information but I get sent back through is a copy and paste of how to contact them... please help.

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M
2:55 pm EDT

Wish merchandise not received

I purchased items on wish.com, I paid with paypal, My account says I do not have a purchase history, The purchase was taken off of my credit card, But still nothing, When I first made these purchases, my account stated that I would start recieving my items on Oct 24 2017, now I have no history, I think It really stinks that you can not get a customer service person on the phone, I see a lot of complaints but are any resolved by wish?

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M
2:19 pm EDT

Wish memory cards

I Maurine Adams, At 4 Bentham Road Dorchester, MA 02122, Did Receive my package, But when I opened it, It was empty. What happen To My Memory cards. I did Not pay for this card for my Phone to Have Nothing in side but an empty plastic container. I will like My money back on my cards or New Memory. I would like someone To give me a call at [protected],
Thank You Maurine Adams, I am very upset.

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C
2:12 pm EDT

Wish refund

Hello, i am cristina cuadros, on september 6th, 2017 i ordered

6 (six) of 32gb9" geoogle android 4, amount paid with may credit

card, a bit over $700.00 dollars, id # 59aab03ab38cab36ac4a7f15

and the store (wish) sent me a respond.

Unfortunattely the store was unableto fulfill and itemfrom my order, please visit www.Wish.Com/payment issue for further assistance.

Please allow up to 14 days for the refund to process.

An (2) emails was sent by me and till today october 27th, 2017 wish did not contacted me, please get in touch with me asap.

Thank you,
cristina cuadros 55 elm drive west, mississauga ontario canada
l5b 3z3
cell number [protected]

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Update by Cristina Massouras
Oct 27, 2017 2:15 pm EDT

Please get back to me ASAP

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
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    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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