Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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unauthorized deduction from my bank account
I noticed a 105 dollar debit from my bank account...I made no such order...I ordered a few things they were ordered separately and taken off separately...then came the 105 deduction...shoes, bracelets...another watch ect...it looks like you took everything that I had recently looked at...charged me and sent it...I've already talked with my bank and cancelled my card...I believe you will hear from them. In the meantime what am I supposed to do...I don't want any of the unauthorized merchandise...and I'm not going to pay to have it sent back...this is ridiculous!
non delivery of orders
I placed orders on this website and paid via my credit card. Now when I tried tracking my parcels, I receive "Error 404" message. Further on trying to contact Wish, you are directed to their website where you again receive "Error 404" messages.
They do not seem transparent and appear suspicious.
My orders amount to less than 10 US dollars, but I want consumers to be made aware of these guys and steer clear.
my free gift and product not received
I am very upset and would like to know where and what happened to my free gift item that I received when I signed up with your company I haven't received anything and I am very very unhappy about it. I would like to have someone contact me asap and tell me where my item is and why I haven't received anything. If I don't receive it I will be discontinuing with your company and will be going elsewhere I want my money back for the item or have it sent asap please!
face masks/seamless scarve
I ordered 7 face buffs/seamless masks friom Wish online on 8 May but have only received 2 mid June. When trying to track the other orders, it gives me Error 404 on each order. I live in South Africa so trying to contact Wish customer care is a bit pricey (phoning internationally) - is there any other route to follow and trace where my purchases could possibly be? Email address is deedee.[protected]@inl.co.za
billing for incorrect products/ unauthorized billing
I was putting items in the cart I went to the cart page and items I didn't request, I only looked at, we're charged in my cart, items changed prices from the purchase page to the cart. I submitted messages to you regarding the erroirs, I did not authorize the purchases because I was waiting for a response from the emails I sent. Remove the charges of 79.80 from my checking account immediately. Once you have done that, please call me at [protected], so that we can correct the purchases and prices. I have started another purchase page, do not charge my account for these purchases. Karen sutton, [protected]@gmail.com
women's shoes
I am trying to order women's shoes, when I put in size and color and am ready to add to cart, it adds the wrong prices. I order from you often and this has never happened before. I am going to order 3 pair of shoes. They are the leather moccasin shoes with the little ties on the side. I have clicked on several different picture, none come up right.
trying to send 2 items back, can't take pictures of items, all before the 30 days is up
purse too small, Order #59409dd370344de, tracking #LW435073769CN
gray blouse, too small, Order #5933ab451877e30dOa963169, I can't take pictures of the items, but I need to know where to send items back to so I can get my refunds, my cell #[protected], appreciate any help I can get, my email is: [protected]@gmail.com or [protected]@gmail.com, I get so many emails I now have 2 gmails.
a woman's blouse
I ordered a Red blouse and it was way to small the information is below
Order#-(590bd5e7fceld687a35e154b)
Tracking#-(9400110899495042016309)
The total for this blouse 20.00 plus shipping. I returned the blouse back to you here is the tracking number (USPS Tracking #-[protected] 38) it was mailed back to you 6-8-2017 shipping total 4.00 I would Appreciate a total refund in the amount of 24.00 thank you for clearing up this matter
unauthorized credit card charges on my bank card.
My name is Karen Lindeman and my cell phone number is [protected]. You have been taking money out of my checking account since June 26, 2017, I have not heard of you nor have I ordered anything from you. I would like to speak to someone about this money coming out of my account. I don't know what was ordered, but I have the amounts that were taken out so I will give you the dates and amounts. June 26, 23017 there are nine on that day and they are as listed $60.00, $1.95, $16.00, $2.00, $2.95, $2.95, $2.95, $2.00, and $1.00. The next amount came out on June 28, 2017 and there were 3 amount and they are as followed$1.95, $1.95, and $3.00. The next amount was on June 30 and it was for $19.50. The last amount was for today July 3, 2017 and it was for $12.00. So please call me and let me know that I can get my money back from this place. Thank you very much. Karen Lindeman.
merchandise
I ordered 153.00$ of merchandise on the 30th of june an yell took the money off of my credit card an i wanna know if yall are ganna send me my merchandise i orded. and if u aint ganna send me my merchandise that i ordered please refund my credit card. and if yall do send me my merchandise please let me know through my email @ [protected]@gmail.com
order not received and disappeared from order history
Order ID is 5946d7bcd78f5fb9df342f3f my bank account was charged I have not received any items on my order. My order is no longer in my history. I have several email confirmations saying my items have shipped but when I click on tracking or contact support I get an error 404 message. I want my items or I want my money back this was $34.00 and 5 items. Do not make me get ugly. Someone needs to contact me.
outfit
I find this product very offensive. How could you support such a product? You may find this funny but may Christians shop this site, me included. It detours me from further purchasing from wish. If I have to I will have a petition started to remove these type of offensive n vulgarities. Shame on you n your business for supporting it. Is the money you make worth it?
a refund for an item that didn't turn up
My shirt that I purchased for £13 plus £4 delivery.
It Did not turn up so I was offered a refund which I accepted.
Wish said £6 would be refunded, iv sent 5 txts to say it's not the right amount I just can't get a reply.
I am really disappointed as I have only just started shopping with WISH I don't want this to put me off further purcases
Although I get loads of offers through I would like a response to THIS please instead.
I wait in anticipation
Haley Rodgers
fishing rod and gloves
On 22. June 2017 I bought these two products, MEN's Tactical Outdoor Military Full Finger Slip-resistant Fiber Motorcycle Racing Gloves and New arrival 2.1m-5.4m Carbon outdoor leisure superhard fishing rod.
On 30 June 2017. I got the message that the money which I paid was decline but they have deduct the money from my account. and also when i check my order history the Items got disappear from my order history.
I have tried to request a return on a pair of shoes. From the history page to support assistance nothing.
I ordered 3 pair of shoes on 6-19-17. Two pair were the same size. One pair fits the other pair is to small. I just want to return the pair that doesn't fit.
New Style Fashion Spot Women's
59339463d8cc479f06952b25
Ordered size 38 Need a 39 in this pair.
What ever can be done. I like the shoes if I can get them in a 39. If not
the refund.
gelina.[protected]@gmail.com
Lila Robinson
smart watch
I am very frustrated that my smart watch try to set it up got a few phone numbers in it and it went black cannot get it to turn on or do nothing I am returning it and wishing that I would get a Nother one sent back very frustrated I have ordered a lot from you some come on time but most of the time it's either late or nothing I'm still waiting for two items that have not arrived but I will be sending this watch back to wishes as of 6/30/2017 I would like a response back telling me what is going to happen very frustrated and I'm saying it again frustrated
.[protected]@tiscali.co.uk
multiple items that are over a month old and still want to cancell them i inform them notning happens and i am getting charged for conscription services i havebeen informed by my credit card company and they dont show up on my bill.this is the second time this has happened, i have changed my passwords have very good internet security so how they get my card details i dont know.my credit card company has told me to pay what i think i owe while they investigate this.
prices
Your prices and shipping rate are different before and after ordering, which is less while you are ordering but higher in price and shipping when it goes to the cart.
And it is not once, twice or trice but all the time.
Thus why I stop purchasing due to figures keep changing.
If you want you might check at my cart.
The prices and shipping rate you see at my cart are higher than the original price when ordering.
It's good to be straight forward. If not we will tell the world to stop patronizing the Wish.
Thanks.
ABDUSELAM.
my account was hacked
I think my account was hacked earlier this evening. I have tried to get on it with multiple different passwords. They didn't work. I tried to reset my password and it won't send the link to my Google account. I have tried to directly log in from my Google account. That did not work either. All of my information is on there, bank account included. And I can't even contact them without access to my account. I have no idea what to do.
new men's long sleeve and new popular business casual leather shoes
Dear Sir/Madam
I am very sad with the way Wish has failed to respond to my request to refund back my money for the items not delivered. The first item is the New men's long sleeve dashiki shirt traditional estimated date May 29, 2017 tracking no W000548561OWUand New popular business casual leather shoes estimated May 31st 2017. Until till now these items has not yet arrived or been received by me . I therefore requested for a refund but your customer service has failed to respond to me. I am now making this official complain for the refund of this items..
Theresa Okondunjokanma Ania Fidelis
37 hillfield drive Bolton BL2 2UQ Untied Kingdom
[protected]@yahoo.com
Wish Reviews 0
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About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
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Overview of Wish complaint handling
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Wish Contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
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Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
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Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
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Most discussed complaints
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