Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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everything I order is junk
Everything I have ordered off that site either didn't work, was to small or wrong. The boots I received yesterday looked nothing like the pictures and are paper thin. The clothes say they are a certain size but are actually to small. Then when you request a refund they want you to pay for shipping the item back. Why is it when you have a question for wish you always have to take a picture of the item. I'm trying to cancel the order I have placed and they want me wait until I receive everything. Why so I have to pay for shipping it back?
magnifying glasses
I'm writhing on behave of my mother who ordered a pair of your magnified glasses to go over her glasses, which were ordered in jan. 2017.
Her visa was charged the $11.00 dollars. Ca but the product was never received. Could you please look into this further for this is our second e-mail.
Her is here name
Olive belanger
Box 51
Foleyet on
P0m1t0
[protected]
If you need to speak to her.
Look forward to hearing fr you
blouse, small brown pea coat, white lace tennis shoes & a blue cardigan (even though on my order, it said pink).
I made quite a large order from Wish on December 9, 2016. At first I thought they were going to straighten things out, but obviously I was wrong. I got hold of them 2 or 3 times, talked to a man named Kenneth. He seemed very nice & helpful, said he would get it all straightened out. So I waited & I waited, no response from anyone after that. I have been trying to get in contact with anyone from Wish to no avail. I don'the know what to do from here. I feel like I have been ripped off. I am very angry & upset. I told that Kenneth over & over about which items I never recieved. I really thought he was going to help me get my items, but here it is, March 1, 2017 & I still haven'the recieved a refund or the items. I really hope you can help me. I don'the care if I get a refund or my items. I would just really like to conclude this problem one way or the other.
Thank you, Robin Pipkin
wrong design of product arrived instead of the designs I wanted.
I contacted www.wish.com by email as you have no other option to discuss complaint with wish.com. Just like so many others they do not give a damn. They told me i ordered the design i got. But I actually did not. On the order page it asks for size option. So I clicked on 8 for the largest cup size in cupcake cups size. They claim, that is the design. Well it clearly states size not design.
Then they said they will not pay for return shipping. I will have to pay for that. I read through every review on this item just a few minutes ago. And many others having this same issue. So now I like so many others paid and have a product we did not want and cannot use. Or it will cost us even more money to return it to them. Why is it we cannot speak live on the phone to customer service? Just through email messages? This company is very fraudulent and must be brought to justice somehow.
my bed set queen size with 3d roses on it & red, white, & black colors on it also
I haven't received my order yet from wish & it was supposed to be delivered on feb. 21st, 2017.. Can you please help me to find out what's going on with my order? Why i haven't received it yet & I'm not getting any email or notifications about it in my account or my email at all. Also i can't get in my wish account too & I had to make another account to see if i can recover my old account but it wasn't helpful at all. I really would like to know what happened to my orders and how can i get into my wish account? Thank you
women's strappy v-neck cold shoulder shirt
I haven't received a shirt I purchased in January, and when I go to order history it doesn't show the order. Therefore, I can't request a refund for not receiving the product. I have tried contacting WISH via phone, website and now this. I'm hoping that this will help me resolve the situation and issue that has occurred. Thank you for your time and looking forward to hearing from you.
none delivery of goods note refund
Order number 5806bfb1fc9474d23e6d5cb6
I ordered these light fittings in October 2016. I paid a total of £36.
My status in my order history shows still in transit. Today's date is 28 Feb 2017. I have been refused a refund by customer services. Therefore I have no option now to contact UK training standards. In order for me to do this I have to report the issue to the Metropolitan police. Once a crime never miner is issued I can process this to the small claims court. Where additional charges will be added to my refund when I get it. As UK law does not allow a company to take funds and neither post/deliver nor refund. You can put whatever you wish in you T&C, but this does not over ride law.
I have to give you 10 days notice of court action so you can send a defence. So I hear by give you until the 11th March 2017 to respond to this notice. If in which case I have not heard from you with a acceptable solution I shall continue with my said course of action.
Regards
Richard Fairbrother.
most my orders
I am being charged for everything, and not receiving anything. Orders were placed back in August and its almost March and I am still waiting for almost everything. I want either everything refunded, money back. They are ripping off many people, taking hundreds of dollars from people and getting away with it. I would like this to be solved because they are stealing our money, when they should be shipping out our orders.
You are absolutely right, in addition our orders disappear from the site and impossible to have proof that they have been ordered.
They took $ 75 off my credit card but they did not find anything. In addition, they always send me the ### message, which is only an automated message.
So they scam us. They are the same as Ebay who are real scammers.
no refund or return slip for refund!
Order an item it arrived in time but was of very poor quality, requested a refund but in order to get refund I need to send the item back, but they won't email me the return slip... I need a refund asap... send return slip or refund, or at least contact me with a reason as to why I haven't received it I used multiple emails to make sure I was doing it right and have received nothing...
product return issues
Hi recently ordered megir gents watch round dial gold colour mesh bracelet recieved 2 watches which i was charged for i have tried repeatedly to access a return procedure but due to the web site find it impossible to complete return get so far and it goes back to previous question i find this infuriating i have ordered various items my email address for ordering is [protected]@gmail.com if could contact me on [protected]@hotmail.com for solution to this problem Thankyou regards
taking money from my account
I have had £113 taken from my account, I have not ordered anything for this amount. I have purchased one item from you in the past with the value of £7. If this is not returned to me immediately I will be contacting the police as this is fraud. Please can you get back to me on this matter within the next 24 hours as I will going to the police if not !
items I didn't receive
I made four to five orders in december 2016.. I'm still waiting on some of my items... Thru pay pal some of my stuff was sent to france.. I ordered like six blouses I didn't get... My yahoo account was hacked so I didn't get any info or refunds... Hoping yall can check on this for me... I'm gladys thomas. .4409 wentworth rd.. Gwynnoak md 21207.. .410.. .620.. .8272... Thank you...
e-mail - fraud - me and others are receiving this same email via paypal. do you have a breach at your company?
See email below. I received this email today. I DID not authorize this purchase and I have never shopped with your company. I also see another complaint listed today with the exact same information listed below from another concerned citizen. It appears that there is a breach at your company or someone has hacked into someone's email database. The email is coming from [protected]@help-report.net Please look into this..
Merchant
WISH (ContextLogic Inc.)
[protected]@wish.com
[protected] Instructions to merchant
You haven't entered any instructions.
Shipping address
Lancy Hwu
9090 Blufftop Way
Lone Tree, CO 80124
United States
Description Unit price Qty Amount
Purchase on Wish
$76.10 USD 1 $76.10 USD
Subtotal $76.10 USD
Total $76.10 USD
Payment $76.10 USD
The final payment amount may change when the merchant completes the order.
Invoice ID: 57b98510c5a9c92a17b03dbf
I have received this email twice in the last couple weeks. I cant check with paypal because it is going to an email that I used with paypal a couple years ago and changed to my newer email. Paypal shows an account but I cant access it even though it is my email address..but WISH must have some sort of breech my email says it is a bill for Wish for a seller in LONE TREE COLORADO. I never authorized anyone at WISH for my paypal. How do they have this info? Is the email even real?
unauthorized charge
See attached! Is this email legitimate did you charge my account to PayPal?! If yes I did not authorize purchases at all I have not use my PayPal account in many years PayPal logo Feb, 2017 Transaction ID: 1LK285555V2327445 Hello valued user, You authorized a transaction to WISH (ContextLogic Inc.). Money won't leave your account until WISH...
three orders
I bought three items recently at wish and I have not received any of them, in which some of them have been waiting for past a month. I want wish contact number urgently or I want my money to be refounded as soon as possible.
Here are the tracking ID for two items:
1) LVS2016933300869228N1
2) LX255429320CN
The third items was said to be refounded but I have not received the money yet.
It is unlikely for me to place any order at Wish.com next time.
my account is blocked!
My email address is [protected]@outlook. Com. For 5days I have been trying to place an order and fill a return every time I get a pop up say I have to goal to customer service. That ask for my credit card or a statement I have been send my card because it is prepaid and my photo 🆔. Then, I send an email. I havery 21 back saying your working on it but my account...
Read full review of Wish and 4 commentstotal and utter scam
The first and only time I ordered a simple cushion from this website and what did I receive? - an embossing stencil and an email from wish.com saying my order had been delivered. Total crap!
Upon further investigation there is a scam going on whereby either the wrong address or item is being sent masquerading as the item you ordered i.e. in my case (and others) an embossing stencil! The customer service at wish.com is a joke too. You send photos of what you actually received and they still ask for photos. I have now been back and forth for over a week with their "customer services" department and still have not resolved the problem. The police and FBI etc should be notified on this ongoing and widespread scam. DO NOT ORDER FROM THIS WEBSITE!
taking money
Y'all didn't even refound me my money I think this is wrong u will never get serves from me again y'all better get me my money back in one to two day or I'll be doing a law suit on this company I was ordering gifts for my family. How can I get my refund for all the this that was ordered and then all of a sudden i was not even going to get them I would for someone to do something about thing bc I'm out of almost $300 plz do something so I can get my money back
Why won't wish refund me my money they own me $289.90 when will I get my money back ?
Néedon't my refund that was cancelled before you took my money
my account was blocked for no reason
I have sufficient funds, I work a job and I have been a completely honest and reliable client of wish, I'm unhappy with the slow delivery time and the poor customer service, I have requested help many times to unrestrict my account and even tried phoning. The phone system is a voice recording so it did nothing. I have received two items that don't match my listing orders and also have been asked if I've received three items that I haven't and because my account is blocked I cannot answer no or contact wish for any Refunds because my account got blocked like this and nobody is attempting to help me fix it, I feel as though the company is trying to take my money. All I would like is help on how to have my account unrestricted or if nobody is going to help with that I would like full Refunds on all the orders I am waiting for and have not received and I would like to have my wish account deleted.
Madysen howarth
Email Mady.[protected]@hotmail.ca
Wish is a scam. I used it for sometime and I mean I was never to hot about the quality of the items but at first I received everything earlier then expected and I was ecstatic, recently I've been placing large orders of makeup and clothes and everything is either late, hasn't showed up or isn't even what I ordered, then all of a sudden I got an email saying my wish account was restricted and to upload a picture of the card I used for my latest transactions which I did, multiple times. Each time I was answered with them saying they would pass it on to someone who could help, with no way of contacting wish for any of the products I haven't received or received wrong, I am losing approximately 300-500$ and I'm honestly so dissapointed. To anyone who's thinking about using wish don't trust them, they have no really customer support and you will be ripped off eventually.
1pc men women fashion charm watch luxury quartz dial clock leather wrist watch round case
Hace dos meses compre este articulo y aún no me ha llegado y no lo encuentro dentro de mi lista de historial de pedido. Cuando hice el pago todo me dio ok mi tarjeta estaba en perfectas condiciones. Soy clienta de ustedes y he seguido comprando artículos algunos se han demorado y entiendo el porqué pero me han llegado excepto este. Este es el motivo de mi queja, gracias
Wish Reviews 0
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About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.
Overview of Wish complaint handling
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Wish Contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
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Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
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Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024 - View all Wish contacts
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