Wish
Reviews and Complaints

Hi there, I ordered a pair of scissors/nail clippers,on the 7th of February 2022, at a cost of £1.00 plus £2.00 Shipping. I was told that the item would shipped by 14th February. I have not yet received the item by 24th February. Can you please inform me as to the length of approx,time from posting to delivery to the UK. thank you. I ordered this item through the www.wish.com/transaction/6201090aed4008ca0ee820895 on 7th Feb 2022.

Im trying to get a refund off wish but im going round in circles these are the emails which we have sent so far hi germaine im wish support assistant we are sorry you arent satisfied with your item what went wrong. Item delivered did not meet expectations. Thanks for letting us know. Can you tell me what is incorrect about your order. Item arrived damaged. I can redirect you to a wish support aggent to better assist you. What would you like to do.Contact support agent please upload one or more photos of the item and describe the issue in datail. 6 of the boxes were split so I couldnt fit them together the front of the box wouldnt stay on so when you putvthem on top of each other the front falls off they are too flimsy to stack on top of each other. Dear customer sorry for the inconvenience caused to you may I ask if this you recieved still can be used if yes could you please keep that. No it cant be used non of it can be used the front of the box keeps falling off when you put them on top of each other I need a refund. Dear customer could you install it per manual. The boxes are so flimsy when you stack them on top of each other the front falls off the fronts dont stay on I need a refund they are of poor quality I need a refund. Dear customer in order to make up your benefit wecwould like to refund you 5%of the order amount and you dont need to return this item to us. I need a refund the boxes are too flimsy to stack on top of each other the front falls off when you put them on top of each other I dont want to keep them they are too flimsy I need a refund please listen to me when I say I need a refund im a good customer of yours and I spend a lot of money on wish please dont make it any more difficult for me I want a refund the boxes are too flimsy to stack on top of each other they are not fit for purpose again can I have a refund also six of the boxes are split. Dear customer we would like to offer you 5%of your order amount item price plus shipping. I need a full refund of £70 pound which is what I payed I have been in touch with tge citizens advice bureau and im perfectly within my rights to get a full refund. I need a full refind. I am going to write a complaint letter if this doesnt get sorted quicker. I shouldnt have to ask fir a refund this many times. Sorryto hear the item which could not work normally (doesnt even make sense) we would like to offer you 5% of order amount which is item amount plus shipping fee. Each item would have been quality checked when its out of the warehouse. Suppose its not big issue (dont know what they mean by that) could you let reoair man fix locally. Ifvit could be fixed would you like to keep this item. For the 6th time the boxes are too flimsy to stack on top of each other when you put them on top of each other the front falls off. I dont want to keep them they are not fit for purpose. Ivwant a full refund of £70pound I couldnt be more clearer I need a full refund I dont want to keep them. If I dont get a full refund when you txt me back im going to write a letter of complaint. Please hurry with your reply im pulling my hair out at this very slow process

My inbox is full of WISH emails, I need my email unsubscribed and the tab that allows you to unsubscribe will not allow it.

I recently ordered a wig and some undergarments from Wish. When I received my package it had been opened and some of the items had been removed. Whoever did this proceeded to replace it with some kind of weight loss pen which was not part of my order. I sent 4 pictures and order numbers to customer service rep Omyco, he has given me the run around. This is uncalled for after being a loyal customer with wish. Makes me think that this rep had something to with my things being stolen. You would think that Wish would want to do everything to possible resolve this problem. After reading the bad reviews Wish should really take notice of the complaints and fix them. What should be done is people should start taking legal action.The rep should be fired!

First everything was going ok, then my order shows up and there is nothing in the order that's right. I ordered a titanium skull bracelet, a 316 l stainless steel st. Loraine's cross ring, a swiss army watch and a multi colored watch. When I opened the order, I got in touch with wish customer support right away. I hadn't even finished going through the package when I logged in to support. I took pictures of the package, the label and all the bags inside and their labels. Then I took pictures of the merchandise inside, in the bag marked titanium skull bracelet was a small pack of kids stickers. In the bag marked 316 l stainless st. Loraines cross ring was a chrome plated pot metal cross ring for kids. (it said boy's on the label) the swiss army watch was broken. (a crack in the case that ran through the crystal) and the multi colored face watch was junk. (the battery leaked and corroded the movement) I took pictures of all of this and sent them to the wish agent. They sent back a message that someone would get back to me in 2-3 days. 2 days later, I get a message from another agent saying that she's sorry I had a problem with the swiss army watch and could I send pictures of the item and give a detailed description of the problem. This went on through 10 more agents until I lost my cool and sent an email in caps telling them that in was the whole order, not just one piece of the order and how I was sick and tired of the run-a-round and having to give all this information to every person that works there just to get the merchandise I paid for shipped to me. Now I can't log in to my account and they keep sending emails asking why I don't respond to their agents.

Wish delivered my order to the incorrect country and is refusing to refund or replace my item. They said my order has been delivered which is true but someone is enjoying my item. Whenever I email they don't reply and when I try to contact them on the app I am flagged with an error of payment issues, when I try to upload my ID then there's another error. This incident occurred in December, I have not received any response from wish. I reside in RSA but my order was delivered to USA

objet 614b89179f4de55fc358e469

I can't sign in with my account, google, etc. I'm just browsing so unlock your site at least until I want to buy something.

I ordered 2 items (2T-shirts and 1 Tab) on 24th december 2021 with

Order #: 61c5db4ac840839f0acb86a7

and both items were supposed to deliver before 4th February 2022.

One of the item that is T-shirt got delivered on 25th January 2022, but Tab could not be delivered till date, however I contacted customer support to deliver at least the TAB via proper post /delivery method (Screen shot attached), but they send the same via Wishpost, I tried to contact local post office for delivery they refused and said we can't track as the delivery medium is ordinary.

Now when I tried to contact customer support for refund they blocked me ask for submission of my photo ID card, I send that too for 3 times and asked to wait 3 days, Is this your refund policy that when ask for refund for undeliverable item you will block the user to contact customer support "or" you blocked the user because you are going to stop doing business in India and want to grab hard earned money of others.

It is really Pathetic and unacceptable.

I need my refund immediately for my undelivered TAB

Amaan Shafiq Shah

Srinagar, JK

j'ai acheté une perceuse de marque MAKITA sur le site wish il y a 2 mois celle ci a fonctionné 2 fois et elle a grillé

I ordered a digital watch. I received it, took it out of the wrapper (wrapper not a box!) and it literally fell apart. The back fell off in my hands and the entire inside fell to the floor! It doesn't work and I can't get hold of Wish to complain! This is the cheapest piece of horse squeeze I have ever seen! I know it may be hit or miss with Wish, but, this is ridiculous! Their customer service has always been next to impossible to get, but, this is crazy!

All My orders from Sept show a partial refund It should have been the entire thing. I was not notified that the order was in and when I called I was told to call back later. Then I get this partial refund. I want it all returned and what about the items previously that have not been delivered. Where is the refund? I keep getting past its over 30-day refund policy yeah and when I get due to covid it will be delayed? You can't have it both ways. Now you have locked up my acct. When you should be on the vendors, not the customers. I will go to my bank and get my money we can do this the easy way or the hard way. You might want to check back in the early part of 2021 where I was given over 400.00 doing it my way. I want a reason as to why my acct is locked I want to be refunded at 100% You need to hold those stores accountable who receiving the merchandise to contact customers. They get paid to do this as well. You might want to choose the customers over the vendors.

simple wish says package was delivered but it never came post office says it was not delivered as well two rings never delivered

I ordered 3 backpack. You refunded me without me asking for a refund and it's been almost 2 months and no refund ever appeared. I kept contacting support which was no help and they just kept sending me give it 10 busses day. We are well iver that and you stole over a R1700 from me! I even asked for formal proof of payment but no answer, i called my bank no record of your so called refund! You are a scam and you stole from me.

Wish they ask me to send 2 pieces of information from me to go ahead and make the changes to let me buy an item transmitter and receiver to my audio video AV they need ID and then they blocked the account when the time i want to process to purchase and pay from my paypal ..I believe that website and app is scam. I still have money in my wish account I can't use it . customer service they didn't respond, I've been 2 week with sent too many complaint but no one responded. Always they told me by email they receive it and the customer service agent will be responded to three business day but that is fake not real and unhappened

I've done everything I was asked to do and still can't purchase anything.

I just ordered a couple of facemarks from this company contextlogie Australia pty ltd, I looked them up on the internet to my surprise, it said that this company is a scam can you tell me if it is or not thank you. Alwyn [protected]@hotmail.com all I am looking for is if I have lost the money I spent on this product from them, I ordered 2 facemarkes with filters, and now I am getting told that it is a scam please let me know if this is true or not.

My name is Tony Getz.
On January 2 2022 I ordered the Bostitch BTFP3KIT, order number 61d1e52819e6c090748743f2.
I was given a UPS Tracking number 1Z82V0630322352739.
Today this item whatever it was, was delivered to a woman here in Leavenworth, Kansas, by the name of Christina. The package that was delivered to her was from amazon. The above tracking number was for her package. This information is what I got from UPS on the phone.

Apparently the company known as Trang Chipu typed in the wrong number or letter in the tracking number. I had my suspicions when I tracked the package on the UPS app because the weight was only 5 pounds.

I'm trying to be understanding, but I'm out the tools and my money because someone transposed a number or letter in the tracking number.
All I want is the tools please.

Is Trang Chipu based in San Antonio, Texas? Are they even in the United States?

i bought a pair of pants for xmas n got them, i just want to exchange them for a smaller pair n they dont know who they came from. i ordered two shirts, never got, im sticking with amazon n ebay

Wish blocked my service when I complained that they delivered my order to the incorrect country. They don't read, I've sent screen shot of my address and they insisting the order was delivered, yes it was delivered to the incorrect address. That person is enjoying something which I paid for, when I try to contact support if flags me with a account issue asking me to upload my ID, when I try to do that then there's an error which appears