Menu
For Business Write a review File a complaint
CB Shipping and Logistics XPO Logistics Samsung range delivered and put back on truck by xpo
XPO Logistics

XPO Logistics review: Samsung range delivered and put back on truck by xpo

S
Author of the review
2:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On October 21 around 2 pm XPO driver and helper arrived with my Samsung Refrigerator and range. Task to unload unpack and install. Upon removal of the range from the truck and undoing the carton the driver discovered that the range was severly damaged and recommended that it be sent back to Samsung. so I agreed and it was re loaded onto the truck and taken back to their wharehouse. for pickup or whatever. They have the range listed as delivered on my account and I am attempting to have a refund processed to my TD/Samsung credit account. I have talked to approximately 15 people in the form of phone calls and messages both with Samsung and XPO. No one knows anything. XPO is Abysmal and Samsung it trying to get info from XPO. Bottom line I am done. I am going to the FTC, and the TD Bank Fraud division if you folks can't intervene.

Desired outcome: Refund and compensation for lost time without a kitchen range

0 comments
Add a comment
  1. XPO Logistics Contacts

  2. XPO Logistics phone numbers
    +1 (844) 742-5976
    +1 (844) 742-5976
    Click up if you have successfully reached XPO Logistics by calling +1 (844) 742-5976 phone number 0 0 users reported that they have successfully reached XPO Logistics by calling +1 (844) 742-5976 phone number Click down if you have unsuccessfully reached XPO Logistics by calling +1 (844) 742-5976 phone number 0 0 users reported that they have UNsuccessfully reached XPO Logistics by calling +1 (844) 742-5976 phone number
  3. XPO Logistics social media
  4. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 16, 2024
XPO Logistics Category
XPO Logistics is ranked 5 among 89 companies in the Shipping and Logistics category