Yelloh (formerly Schwan's Home Service) review: Sales person visit - no customer support.

In the past, I appreciated the salesperson's thoughtful gesture of texting me to check if I wanted them to stop by when they were in the area. It was a quick and convenient way to communicate my preferences. However, since Yellow took over, things have changed. Unfortunately, the new texting system doesn't allow me to respond. As a dedicated online shopper, I don't need in-person visits from salespeople. Moreover, I've noticed a significant decline in customer service. When I called their customer service number for help, I received an automated voice message instructing me to visit their website. But when I tried, I found myself going in circles as the website prompted me to call the customer service number for assistance. This frustrating experience has made me want to cancel my account, but the lack of customer service makes this a daunting task.