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Your Savings Club review: Charged my account. Fraud 252

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10:41 am EDT
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AP9 Your Savings Club and AP9 Credit Diagnosis is a Fraudulent Scam, I believe to be related to Free Credit Report.com, which is also a complete scam.
In 2008 I signed-up on-line for my Free Credit Report, a combination of the three largest credit reporting companies. What is hidden in the fine print on the on-line "agreement" is that with the "free" credit report you are signing-up for their monthly service at a cost of $14.95 per month, automatically charged to your credit card, the information obtained from your credit report process. Most people do not recognize or realize the monthly charge to your account. Attempting to have the charges removed is an exercise in futility, with complete ping-ponging combined with lies. Although I was assured the charges would be reversed, they never were. Search the web under "Free Credit Report.com" for how to proceed and what to expect, as there is much helpful info posted by scam victims, much like this.
As for this "your Savings Club" scam, in addition to canceling the account I never applied for, using their convenient auto canceling process (prepared for the onslaught of cancellations), I also talked to reps to determine how they obtained my credit card account to charge these bogus charges. Even talking to a supervisor, they said had absolutely no information about my account. They asked if I was two other people they showed for me, but could not associate me with any other information, such as actual name, billing zip, phone number, transaction ref number, etc. However, they were somehow able to charge to my credit card, which they could not explain.
I asked if they were associated with Free Credit Report.com, and in a round about manner said they were, which leads me to believe this is how they obtained my account number. Both these companies are a complete fraudulent scam, should be reported to authorities, and should be forced out of biz. Bottom line is Do Not deal with either of these companies at all - especially Free Credit Report.

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The complaint has been investigated and resolved to the customer’s satisfaction.

252 comments
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Mr. Deangelo Eugene Mitchell
Feb 07, 2008 12:00 am EST

My name is Deangelo Mitchell and I am submitting this complaint to Inform you of a unauthorized purchase you made to my wachovia check card in the amount of 1.00 and caused my account to go over drawn. Now I have to pay over draft fees i can not afford. Please take my NAME AND e-mail address from your computer system and unsubscribe me from your service. I would also request that you refund my account the $1.00 fee you charged plus the additional $70.00 in over draft fees you've caused. Your cooperation in this matter will be gladly appreciated.

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monika m thomas
Feb 28, 2008 2:59 pm EST

YourSavingsClub.com made unauthorized charges to my credit card and i want all my money put back into my acct asap dont take out my acct again or i will call the bbb.

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davidcortright
Mar 01, 2008 2:24 pm EST

YourSavingsClub.com charged me a dollar on my applied credit card i never heard of these people (thats bull) i work hard for my money even if it is just a dollar.

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Glenda Cintron
Mar 02, 2008 5:05 pm EST

I did not authorizes any charges in my credit card please credit me back my money to card ending in 1076. Thank you.

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william tomaszewski
Mar 30, 2008 1:14 pm EDT

i have been charged three charges of $1.00 each time and never authorized you to do so. please refund money back to my account ASAP.

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william tomaszewski
Mar 30, 2008 1:19 pm EDT

After doing some research. I think this site is some connected in someway with a credit report site. Has any one else been to a credit report site before they got billed from yoursavingclub?

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Doris Emery
Mar 31, 2008 2:04 pm EDT

I feel this is fraudulent. I did not ask for membership in this and I tried to call but to no avail. They asked me to put in my membership no. Which I did and I don't get anyone to talk to.

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Mark Robinson
Apr 02, 2008 12:53 pm EDT

Can someone please help me find yoursavingsclub phone number so I can find out why my checking account is being charged every month.

markrogerrobinson@yahoo.com

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julie wok
Apr 10, 2008 11:12 am EDT

Call your bank you didn't authorize it and they should be able to help...

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Kristina
Apr 14, 2008 11:07 am EDT

I have the SAME problem. I called my bank and told them not to let that company withdrawl anymore money without my permission. I'm requesting a refund from the company for the two 29.95 withdrawls and seven 1.00 withdrawls. I didn't even notice the withdrawls until my bank sent me a statement saying I needed to pay Overdraft fees on two "checks", which were withdrawls from THAT company.

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Lynn Rothman
Apr 15, 2008 4:19 pm EDT

Taking $1 from my account each month.

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Patty Smith
Apr 16, 2008 9:32 am EDT

This company has made two unathurized charges on my checking account and asigned me a membership along with a membership number of which I had no knowledge of. Further investigation using the [protected] number gave me no satisfaction only an email address in which I found this site and I am glad I did. How this company can do what they do and still be in business is way beyond my idea of justice in this world. If anyone reading this has access to further information on this company and whom I may talk to, to take action againest this organization please feel free to email me.

Sincerely,
Patty Smith

psizemore@bellsouth.net

Valerie
Valerie
US
Apr 18, 2008 9:26 am EDT

For the last couple of weeks I have been keeping and eye out on my bank account. Have seen that I was charged 1.00 and then 39.95 each company. My bank account has been over drawn because of this and fees applied. I have e-mail all of these companies to cancel and return money. I have had a couple of e-mails saying cancel but still taking money. I e-mailed them twice. I sign on there web site for freebees and to take surveys some things say only a 1.00 so I put it on my account. I have been having trouble ever seen. I'm on a fixed income and don't like pay the bank most of my check.

I will be homeless again if I can't pay my rent the bank gets theres first.

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joan s schuberg
Apr 19, 2008 4:38 am EDT

This membership was canceled March, 2008. I just checked my credit card charges and I was charged $1 again. I want this membership canceled IMMEDIATELY.

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Paul Laskiewicz
Apr 30, 2008 4:44 pm EDT

I consider this fraud and will investigate further. As A retired police officer I don't believe we should tolerate this. I will re fer this info to the Wisconsin Consumer Protection Division and make all of our local T. V. stations aware of this information.

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Lisa
US
May 07, 2008 1:14 am EDT

I was told I signed up for this when I signed up for 123 privacy matters.(which we cancelled 6 days after starting it.) For 11 months ( 09/07 - 07/08 )they fruadulently debited money from my account without even knowing what it was for. I called the 800 number on my statement and got nobody, just a recording. Saying I need my membership ID I never even knew I was in their club. I'm just glad I didn't end up like some of the other people, with overdrawn bank accounts. I want my money back. I was told to check my bank account in the next 2 cycles, my money should be back on there. I will let everyone know what happens from here. KEEP AN EYE ON YOUR CREDIT AND CHECKING ACCOUNTS! DO NOT SIGN UP FOR 123 PRIVACY MATTERS!

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Ripped Off
May 07, 2008 3:42 pm EDT

Same thing happened to me. Several mysterious credit card charges of $1.00 to AP9*YourSavingsClub and AP*9PMIdentity.com have shown up. I never requested these charges.

Also, a $29.95 charge to AP*9PMIdentity.com appeared, unrequested by me. When you call them, a recording comes on asking you to type in your credit card # to which you charged your membership. I NEVER CHARGED ANY MEMBERSHIP FOR ANY AP*9IDENTITY.COM!

I sent them an e-mail telling them to cease and desist. Now I am going to call VISA again and tell them to deny and reverse these fraudulent charges.

I am also going to call the state attorney general's office right now.

Valerie
Valerie
US
May 09, 2008 3:15 pm EDT

I have had 2 experiences with attempting to do business through emails I have received but did not actually do anything.

The first time was when I wanted to buy a digital camera, and saw an email saying I could receive a free digital camera if I completed their survey. The survey was primarily whether I would be interested in buying certain things such as a new car, etc. I said no to all of them but then there was one that said would I be interested in receiving discounts on many ordinary items that I might buy, and I checked that box, the survey continued and I kept saying no to everything, but I got tired of it and I decided to kill it and forget about it, and went out and bought a camera. Three months later I happened to notice that my telephone bill was way too high, I have it paid automatically each month, and I never really looked at it. I contacted AT&T and they informed me that a certain company, that I had never before heard of, had told them that I had purchased their service and they were charging me the sum of $14.00 a month. That may be the wrong sum, I don't really remember the amount. They gave me their telephone number and I called the company. They told me that I had checked their service on a survey that I had taken, and they were charging me because of it. I remembered the survey and I said that there was nothing on the survey that mentioned any fees. They insisted that it did, and I am sure it wasn't where you would normally look, just paging through the survey., then I said that I had killed that survey, it was never sent out, so how could they know such things. They then agreed to refund my money, which they did. No further problem.

A year later I kept noticing that the credit companies were continually advertising "do you know your credit number?" and offering a free credit score for whoever opens their email. I decided to see what my free credit score would be. I opened their email, and answered their questions about who I am, my address and telephone number. Then they asked for my credit card number. After thinking about it, I decided that I would not do that and killed the email. This happened 2 or 3 times as I thought other credit card companies would actually give me the free score but I ALWAYS stopped when they asked for my credit card number and killed the email.

On my next months bill I noticed a total of 7 bills totaling about 85 dollars on my credit card from 5 different companies. At no time when I opened the emails were these companies listed any where that I saw, and I had no idea who they were and what they were charging me for.

What I want to know is HOW DID THEY GET MY CREDIT CARD NUMBER? I THOUGHT I HAD COMPLETE SAFETY IN USING MY COMPUTER TO BUY THINGS ON THE INTERNET! I can assure you that I will NEVER AGAIN TRUST TO BUY ANYTHING ON THE INTERNET. And how come looking at an email from experian, or one of the other credit companies that I know are legitimate get me charged bills from 5 different companies when I never wanted to buy anything in the first place?

Three of the companies I contacted agreed to refund my monies, and cancelled my so-called membership. The phone number on one of them was declared nonexistent by the telephone company and the last one gave me no way to talk to a person, or make a complaint.

The 5 companies are: Pharmacy gold card, Identity.com, Privacy Matters, Your Savings Club, and Simply You.

I do not really mean to speak in anger, but I think this is a matter that needs to be addressed.

Thanking You for reading this long letter,

George

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Shelly Combs
May 10, 2008 8:37 pm EDT

I unsubscribed to this service back in November or December upon once joining. I continue to see a withdraw from my banking account each month.I live in Germany and does not need this service and nor have this service every send me anything on a savings club.

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advocatehelp4u
ft lauderdale, US
May 12, 2008 10:03 am EDT

i finall had my taxs done my accountant wanted to know what mysavingsclub was? i didnt know so i looked back seems they have been charging my account for months . who are they, what are they, i didnt give them permission to do this i want my moneys back i will be reporting this to the police

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stephanie tice
May 16, 2008 11:39 am EDT

I do not know what this site is i have never authorized this on my acct. please someone give me a phone # so i can talk to someone and get this taken care of

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Wayne Ellison
May 16, 2008 6:06 pm EDT

I check my bank account every month and continue to see unauthorized charges deducted from my account. I have tried to contact this company by phone and email, requesting them to reimburse these charges. I did not subcribe or give my information to this company. I have not gotten a response or reimbursement for my funds. This is identity theft. I will be contacting the BBB and an attorny to prosecute.

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Don Reese
May 19, 2008 9:18 am EDT

This company keeps on billing me monthly even though I contacted them several months ago and explained that i have not gotten any services from them.

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james jacks
May 26, 2008 9:17 am EDT

you have debted my acc. without my say so.put it back. & take my name & info. from your cumputer

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debbi
Jun 10, 2008 4:35 pm EDT

In april 2008, i did a free credit report for my mother and used my debit card for the service (freecreditreport.com). My bank account go charged 28.98 for the service which has since been taken care of, but i still continue to get charged $1.00 every month from yoursavingsclub.com.

I got my account # back in may when my may statement came and thought i had canceled the service, but lo and behold it appeared on my statement dated 6/5 also. When i call [protected] it is automated and you get no satisfaction to what you have done. I now have allowed them to have $3.00 of mine that i did not authorize for them to deduct month after month.

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Brenda Dodson
Jun 11, 2008 9:28 am EDT

Like so many others, Yoursavingsclub.com is taking money out of my checking account unathorized. I was trying to get a free credit report a couple of months ago and the next thing that I knew they were taking money out of my account. I called the credit report people and they said that it was canceled. The next month it iwas there again, And the next, and the next TWICE. Acouple of times it caused my account to be over drawn. That did not make me happy. I tried to contact them again but have been unable to. I want them to stop taking money out of my account, reinbuse me for the overdrawn fees and give the money they took back.

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donald tanguay
Jun 12, 2008 5:14 am EDT

I contacted Master Card and they said I needed to go online to ensure that I cancel this charge. I am not sure how to do this as I don't know how to find them! Plz advise smb!

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Jonathan Sherman
Jun 16, 2008 8:00 am EDT

I to have been charged unknowinlgy to my creditcard by these people and have know way of getting in contact with them. I am contacting the better bussines bureao

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SHERRY
Jun 16, 2008 4:30 pm EDT

i to had money taken out of my account by 2 diffrent companys, your saving.com and todays escapes.com
what the copany. is called is MEMBER SAVING .COM IT IS A SURVEY CO, THEY PASS INFO ON TO EACH OTHER AND THATS HOW THEY GET YOUR MONEY
I finaly got throgh at [protected], they said that they are returnung my money ( we will see) and that if you call in the am you can get the corperate # good luck all cause theres alot of you

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chuck west
Jun 20, 2008 7:18 am EDT

This co. keeps taking 1 dollar each month out of my checking account that i did not approve. I have called them and only get a message i have canceled it and still get billed each month this is a rip off or scandell or something illegal. What can i do.

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Faith
Jun 21, 2008 9:52 am EDT

I had the same thing happen to me and I am still getting charged and I get is to go to the address and send an e-mail to them I still have not been able to figure out how to do this.

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Faith
Jun 21, 2008 9:56 am EDT

I had the same thing happen to me and I am still getting charged $1.00 a month. I want a refund but I can't even talk to anyone, just the automated recording that tells me to e-mail and I have not been able to figure out how to do that either.

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Aliceanne
Jul 04, 2008 2:31 pm EDT

I have canceled this savings club and they continue to take out money each month.

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Deborah Watson
Jul 05, 2008 1:25 pm EDT

I don't know what or who these people are that are taking un-authorized monies from my account. I want all the money put back ino my account. How dare they! If this e-mail is going to this fake company, or whatever kind of company they are, I want my money put back into my account immediately. The co. that took my money is your saving.com

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Ladislav Urban
Jul 07, 2008 2:49 pm EDT

For last couple weeks Iam trying to find out why you are charging me yours fee for some savings club I don't ever hear about and cant find ever my members number you are all the time asking for. You never infirm me that Iam your member but you are still running your scam They are two more institutoins in CT as you are, they to tryed what you are doing steal from peopled acc.s At least they stop doing this teft. But you are continuing. Can't even think name for you not to be nasty. L.U.The jerk on your chip is even worst.

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cliff thpmpson
Jul 07, 2008 2:51 pm EDT

i was getting charged $1.00 each month for april, may, june. I have no ficking idea on how this got started. The first couple of times, I thought it was my credit card company charging me this and today I went on line to look at my acct and I seen this damn charge again, so I called my credit card company and they check the acct records on this charge and gave me this name "your savings club . com. This is absolute B.S. and I hope this company gets nailed ! Please count on me helping you nail them.

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Brenda Hengesbach
Jul 09, 2008 9:15 am EDT

Went online to obtain a free credit report and wound up in this "Your Savings Club", that continues to charge my bank account each month, a charge I have not authorized. I never applied for membership to this scamming group and don't know how to stop them. I've read 100s of other complaints that are similar to mine.

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tommie malone
Jul 10, 2008 10:49 pm EDT

Please cancel this order, I never order anything from these peoples. Beware all!

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mouna hanagan
Jul 13, 2008 8:39 am EDT

I never signed up for this service and i do not authorized any one to charge my credit card. Please cancel me now. I did call and canceled by phone also. Do not charge me any more. I'm calling my bank fist thing monday morning. Thanks. Mouna Hangan.

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Lawrence
Jul 14, 2008 1:57 am EDT

They took money out of my Credit
Card acount unauthorized. Who gave them permission to do this.? And what can be dne abour this?

  1. Your Savings Club Contacts

  2. Your Savings Club phone numbers
    +1 (888) 946-7268
    +1 (888) 946-7268
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  4. Your Savings Club address
    PO Box 248, Station B, Montréal, H3B 3J7, Canada
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