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CB Fitness Centers and Gyms Zone Fitness Debit order
Zone Fitness

Zone Fitness review: Debit order

M
Author of the review
2:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

On 11th of December I paid my membership using my bank app because I was due to illness,made a mistake ref put my name instead of card number,I asked the staff at the reception to please resolve the matter for they agreed but they didn't,then the gym on 22nd of December deducted again money ,went and report the situation,the answer I got is they could see the gym need to refund,but I can leave that money I will paying 2 months ahead,I was okay with the arrangement,they took 250 January, reported the matter again, without getting any solution,now on the 15th dedicated 280 like why ,but you guys need to refund me but still you deducting money from me ,so I decided to cancel my contract of which it was ending on the 2nd of March,now they want me to pay a cancellation fee ,I don't understand for because I'm cancelling the contract because they robbing my money,not happy with the company at all

Claimed loss: R660 that the gym need to pay me but they refused

Desired outcome: I would like to receive my full refund

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    Sable Square, Bosmansdam Rd, Milnerton, Western Cape, Cape Town, 7441, South Africa
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  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Zone Fitness Category
Zone Fitness is ranked 70 among 83 companies in the Fitness Centers and Gyms category
#68 Shakshi Wellnness Shakshi Wellnness #69 Peak Fitness Peak Fitness #70 Zone Fitness Zone Fitness #71 Gym Company Gym Company #72 Xperience Fitness Xperience Fitness

Most discussed complaints

Cancellation request
1
(opinions to this review)
 contract not cancelled
1
(opinions to this review)
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