CB Fitness Centers and Gyms Zone Fitness lack of customer service/care from receptionist

Zone Fitness review: lack of customer service/care from receptionist

Brilliant of ZA

Dec 02, 2019 8:55 am EST

Verified customer

I sent an email requesting that they cancel my membership since they are closing the branch and got no response.Next day I call and I speak to the receptionist and ask her if she has seen my email and she rudely responds to me saying "I didn't receive any email .i don't work on Sundays"then I was like even if it's a Sunday ain't you supposed to check on e-mails that came through since you now at work and she was like ohhhh ok I'll check and get back to you.Up until now I have not heard from them.What kind of service is that .When they wanted me to join they were all sweet and kind ...now that I request cancellation of the membership they behave so bad.i am disappointed like 100%

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Zone Fitness - cancellation of contract 1

Resolved

Zone Fitness - contract not cancelled 15

Resolved

Zone Fitness - cancellation of contract

Zone Fitness - being lied to in order to sell a gym contract 2

Zone Fitness - contract cancellation 1

Zone Fitness - Cancelation

Zone Fitness - Untrained operation manager

Zone Fitness - fees I know nothing about

Zone Fitness - Gym Membership And Unfair Outstanding Amount On Account 1

Zone Fitness - Cancelation never done!

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Zone Fitness Contacts

Zone Fitness phone numbers

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More phone numbers

Zone Fitness emails

staff@zonefitness.co.za

100%
Confidence score: 100%

Support

nakitavh@zonefitness.co.za

100%
Confidence score: 100%

Support

stanley@zonefitness.co.za

84%
Confidence score: 84%

More emails

Zone Fitness address

Sable Square, Bosmansdam Rd, Milnerton, Western Cape, Cape Town, 7441, South Africa

Zone Fitness social media
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Nov 05, 2024