Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Fitness Centers and Gyms Zone Fitness Remove me from debt order, you costed me r2000 in arrears, there is no money in that account you trying to debt
Zone Fitness

Zone Fitness review: Remove me from debt order, you costed me r2000 in arrears, there is no money in that account you trying to debt 4

R
Author of the review
7:27 am EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good day,

You have put my account in arrears of over R2000 and you keep attempting to to take money in the account that has nothing in it, what a shame zonefitness it is, I want to speak to a manager, am taking tis further, evey month you try debt my account 3 to 4 time, each transtion when it declines cost R110, do you pay me that money, your company is ashame, no wonder everyone complains about you, I want to be removed from your debit order, let a manager call me to sort this out [protected]

On Monday, September 28, 2020, 08:20:01 AM GMT+2, Itayi Matsika (RAMJHB/PS) wrote:

Good day sir

You have requested cancellation before and when provided with the information and details as to how to cancel you declined to comply. Are you willing this time to pay the revised cancellation fee of R2211.00 payable by the 20th of October 2020. This fee quoted is inclusive of the current October fee, all arrears as well as the reverse discount levied as per your signed contract.
Please be advised that no amount of complaint about the cancellation fee and the process of cancelling will change the process.
This is possibly the last month that you can cancel and or address the arrears on your membership as I cannot guarantee that your memberships active status will remain as it is now as opposed to being handed over to our collectors.

I have endeavoured to assist to the best of my knowledge and ability and acknowledge that even this correspondence will meet with the same response as before. Please advise if there will be any change in response?
Regards

On Sun, 27 Sep 2020 at 23:06, Reginald Mhonda wrote:
Good day,
I don't appreciate your services at all, I want cancellation of that contract today, am not interested in zonefitness scams, remove me from debt order today. I want to zonefitness on Friday to cancel only to be told stories, you putting ridiculous bank charges on my account of minus R300, I rebuke zonefitness in Jesus name from taking money from me, get me someone that can remove me from debit order, I have no time for stories, there is no service you have given me to pay you, — Sent from Yahoo Email App for Android

Sunday, 27 September 2020, 08:34pm +02:00 from Itayi Matsika (RAMJHB/PS) itayi@zonefitness.co.za:

Good day Sir

Please find attached below a copy of your signed contract. I have highlighted a section in yellow which speaks to the debit order authority and the permission you have given us to deduct the monthly installment and if said installment deduction was unsuccessful, the permission to try and deduct again on a date of our own discretion.
There is also information on the cancellation clause within the "Stop read this" section
Regards

On Fri, 18 Sep 2020 at 12:09, Reginald Mhonda wrote:
Good day,

Who do I talk to about deducting account, I did not sign an contract to say deduct any day zonefitness feels like doing it, my debit order is for month end only and not when zonefitness feels like it, they are doing it month end, 5th of the month and 15th, they are costing me bank charges before I sue them, please assist me to who is responsible​ in duduction, already my account is in minis because of zonefitness, who do they think they are,

Please help —

More
Send message
Copy link
Report
4 comments
Add a comment
F
F
Fadniah Daniels
US
2 comments
Send a message
Dec 07, 2020 8:56 am EST

To whom it may concern.

Can you please advise me how your agents can make college students that have absolutely no income for the whole year and are only working in December months. How?!
Now the third party is claiming the college student is owing a R5000 to get where. The gym card was never even used before. This is rubbish and now she has to have a bad credit score because of greed. Please Please advise me on what to do.
We hardly have an income due to the COVID-19 and now we have to pay R5k for WHAT!

ASB! Get back to me
Fadniahd@gmail.com

More
Copy link
Report
A
A
Ameera Barman
US
1 comments
Send a message
Feb 01, 2023 8:36 am EST

Hi there

Could you please advise on how to clear my debt history with zone fitness.

More
Copy link
Report
F
F
Fadniah Daniels
US
2 comments
Send a message
Feb 02, 2023 1:10 am EST

Fadniah Daniels of US

Dec 07, 2020

8:56 am EST

To whom it may concern.

Can you please advise me how your agents can make college students that have absolutely no income for the whole year and are only working in December months. How?!

Now the third party is claiming the college student is owing a R5000 to get where. The gym card was never even used before. This is rubbish and now she has to have a bad credit score because of greed. Please Please advise me on what to do.

We hardly have an income due to the COVID-19 and now we have to pay R5k for WHAT!

ASB! Get back to me

Fadniahd@gmail.com

MY ISSUE WAS NOT RESOLVED SINCE 2020.

More
Copy link
Report
R
R
Rebaone Kotsedi
US
1 complaint
1 comments
Send a message
Apr 14, 2023 6:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Fadniah Daniels

They are scamming us my debt is increasing every week

More
Copy link
Report

More Zone Fitness reviews & complaints

Zone Fitness - cancellation of contract 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Zone Fitness - contract not cancelled 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Zone Fitness - cancellation of contract
Zone Fitness - being lied to in order to sell a gym contract 2
Zone Fitness - contract cancellation 1
Zone Fitness - Cancelation
Zone Fitness - Untrained operation manager
Zone Fitness - fees I know nothing about
Zone Fitness - Gym Membership And Unfair Outstanding Amount On Account 1
Zone Fitness - Cancelation never done!
View all Zone Fitness reviews and complaints

  1. Zone Fitness Contacts

  2. Zone Fitness phone numbers
    +27 21 425 9472
    +27 21 425 9472
    Click up if you have successfully reached Zone Fitness by calling +27 21 425 9472 phone number 61 61 users reported that they have successfully reached Zone Fitness by calling +27 21 425 9472 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 425 9472 phone number 93 93 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 425 9472 phone number
    +27 21 949 0685
    +27 21 949 0685
    Click up if you have successfully reached Zone Fitness by calling +27 21 949 0685 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 949 0685 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 949 0685 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 949 0685 phone number
    +27 21 975 7275
    +27 21 975 7275
    Click up if you have successfully reached Zone Fitness by calling +27 21 975 7275 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 975 7275 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 975 7275 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 975 7275 phone number
    +27 21 782 7287
    +27 21 782 7287
    Click up if you have successfully reached Zone Fitness by calling +27 21 782 7287 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 782 7287 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 782 7287 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 782 7287 phone number
    +27 21 987 1651
    +27 21 987 1651
    Click up if you have successfully reached Zone Fitness by calling +27 21 987 1651 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 987 1651 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 987 1651 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 987 1651 phone number
    +27 2155288275
    +27 2155288275
    Click up if you have successfully reached Zone Fitness by calling +27 2155288275 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 2155288275 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 2155288275 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 2155288275 phone number
    +27 21 788 3200
    +27 21 788 3200
    Click up if you have successfully reached Zone Fitness by calling +27 21 788 3200 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 788 3200 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 788 3200 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 788 3200 phone number
    +27 21 930 5150
    +27 21 930 5150
    Click up if you have successfully reached Zone Fitness by calling +27 21 930 5150 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 930 5150 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 930 5150 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 930 5150 phone number
    +27 21 492 8522
    +27 21 492 8522
    Click up if you have successfully reached Zone Fitness by calling +27 21 492 8522 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 492 8522 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 492 8522 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 492 8522 phone number
    +27 21 376 6689
    +27 21 376 6689
    Click up if you have successfully reached Zone Fitness by calling +27 21 376 6689 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 376 6689 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 376 6689 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 376 6689 phone number
    +27 21 685 5588
    +27 21 685 5588
    Click up if you have successfully reached Zone Fitness by calling +27 21 685 5588 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 685 5588 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 685 5588 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 685 5588 phone number
    +27 21 418 1255
    +27 21 418 1255
    Click up if you have successfully reached Zone Fitness by calling +27 21 418 1255 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 418 1255 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 418 1255 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 418 1255 phone number
    +27 21 493 3257
    +27 21 493 3257
    Click up if you have successfully reached Zone Fitness by calling +27 21 493 3257 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 493 3257 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 493 3257 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 493 3257 phone number
    +27 21 492 6807
    +27 21 492 6807
    Click up if you have successfully reached Zone Fitness by calling +27 21 492 6807 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 492 6807 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 492 6807 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 492 6807 phone number
    +27 21 372 0511
    +27 21 372 0511
    Click up if you have successfully reached Zone Fitness by calling +27 21 372 0511 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 372 0511 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 372 0511 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 372 0511 phone number
    +27 21 914 4433
    +27 21 914 4433
    Click up if you have successfully reached Zone Fitness by calling +27 21 914 4433 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 914 4433 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 914 4433 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 914 4433 phone number
    +27 10 494 3977
    +27 10 494 3977
    Click up if you have successfully reached Zone Fitness by calling +27 10 494 3977 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 10 494 3977 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 10 494 3977 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 10 494 3977 phone number
    +1 24930035
    +1 24930035
    Click up if you have successfully reached Zone Fitness by calling +1 24930035 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +1 24930035 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +1 24930035 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +1 24930035 phone number
    +27 11 852 4943
    +27 11 852 4943
    Click up if you have successfully reached Zone Fitness by calling +27 11 852 4943 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 11 852 4943 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 11 852 4943 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 11 852 4943 phone number
    +27 12 111 1633
    +27 12 111 1633
    Click up if you have successfully reached Zone Fitness by calling +27 12 111 1633 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 12 111 1633 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 12 111 1633 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 12 111 1633 phone number
    +27 12 321 0266
    +27 12 321 0266
    Click up if you have successfully reached Zone Fitness by calling +27 12 321 0266 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 12 321 0266 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 12 321 0266 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 12 321 0266 phone number
    +27 11 680 0630
    +27 11 680 0630
    Click up if you have successfully reached Zone Fitness by calling +27 11 680 0630 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 11 680 0630 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 11 680 0630 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 11 680 0630 phone number
    More phone numbers
  3. Zone Fitness emails
  4. Zone Fitness address
    Sable Square, Bosmansdam Rd, Milnerton, Western Cape, Cape Town, 7441, South Africa
  5. Zone Fitness social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
  7. View all Zone Fitness contacts
Zone Fitness Category
Zone Fitness is ranked 70 among 83 companies in the Fitness Centers and Gyms category
#68 Shakshi Wellnness Shakshi Wellnness #69 Peak Fitness Peak Fitness #70 Zone Fitness Zone Fitness #71 Gym Company Gym Company #72 Xperience Fitness Xperience Fitness

Most discussed complaints

Cancellation request
1
(opinions to this review)
 contract not cancelled
1
(opinions to this review)
Zone Fitness Alternatives
NASM 24 reviews Marianne Wells Yoga School 2 reviews David Barton Gym 1 review Blink Fitness 60 reviews EOS Fitness 159 reviews