1xBet
Reviews and Complaints

I've been waiting for account approval for 8 days. I sent whatever they wanted, they say 72 hours for each document, it's been 72 hours since the last document you sent and there is no response. They blocked me from their WhatsApp numbers and they don't respond to my emails. I am disgraced because of this site, damn the day I became a member, give me my money now!

ID: [protected]

Do not auto-reply here. 72 hours have passed since the last document I sent, 8 days in total 8!

1xbet does not approve my account for exactly 5 days, they have finished the person psychologically, what a shame the day I became a member of the site, 5 days 5 . They asked for 10 photos, they asked for documents, I sent whatever they wanted, still no results, they don't reply to messages anymore and I can't log in to the site, damn the day I became a member, confirm the account I entered immediately and give me my money!

ID: [protected]

I've been using 1xbet a year now never had a problem, some days ago they blocked my account cab't access to many betting matchs and can't withdraw any money but of course for deposit wirks perfectly, i've told to contact the security team but it's like talking to a robot all files sent were rejected and if it's not rejected they keep sending the same mail that they need files and can't even specify what kind if files if those sent before aren't accepted, this is really humiliating and not acceptable for a platform like that. When things like this happen people will lose trust to 1xbet

though i tried to contact them via [protected]@1xbet-team.com but the don't reply.

I sent them all the details and proof , why they are trying to scamming , why the are not replying.

Details

[ 2000 Taka ( Nagad Free ) Deposit Request Rejected (All proof available) 11 December ]

Deposit transaction in the amount of 2000.00 BDT via e-payment (Nagad Free) rejected by operator!

I deposited 2000 TK through( free nagad/payment ), operator Rejected it. I am sending You Proofs

Player id, - [protected]

Transaction ID,-- 71L77KZ9

Client no,-- [protected] আমার নগদ নাম্বার

Agent number, -- [protected] [free Nagad]

#Payment done to: Milon Pharmacy

Date, -- 11 DECEMBER 2022

TIME 08: 53 PM

Amount -- 2000.00 (নগদ)

please add money or refund it, i have all the proofs.

I have made a second fund deposit to my account, after sending via CIH bank to SRV 1xbet, the application refrehsed, so the Motif code was changed,

I still havent received any sold yet, even that I have contacted the support via email more than 6 times

I made two more deposits and receive nothing yet

is there any way to solve this problem, because this is not professional at all

I transfered money or deposit and it went through or by my wallets. Transfer was successed and i downloaded information.

The broker i trasnfered is Reyaj Alam Miya and information [protected].

It successed he received the amount. Depoait amount through IME PAY.

And the main points of this complain or report is ,i was sent a message that my

IME PAY transfer money is successed, but the deposit amount is not transfered into the points or deposits in 1xbet.

So, i would like to know that what has been to my deposit. 4 days has passed away and i didnt receive any deposit amount in my 1xbet account. Please sir/maam i would like to know as fast as my report reply.

Thank u.

Please cheack every time i lose my money by u r service if i win also i didn't get back my money always i lost i send u a photo down

21 December, 2022

Time: 1:16 am

Name of the Game: The dollar game

Game provider: Inbet Games

Stake amount I was playing: 0.10$

Winning amount: 1215$

Description of the problem: I didn't get my winnings

Sir please solve my issue, this gambling Game is trying to cheat my winning, and that's not a fair, I have an evidence if it's need. 1XBET customer support told me that my bets settled correctly as a loss! Please clarify if 1XBET App is cheating and fraud app? Need a response, ASAP!

Up On the 17th of December I made a deposit via a bank transfer and as I’m writing this I still haven’t received my money. The worst part is their customer service. After countless emails with proof of transfer and everything and live chat attempts, all you get is silence or some generic response. I did contact my bank and they confirmed that 1xBet did receive my money, also my very first deposit was credited to my account almost instantly which leads me to think that 1xBet is deliberately keeping my money. If this isn’t the behavior of a fraudulent company I don’t know what is.

Ps: I lost several betting opportunities because of this, and now all I want is to get my money back so I can delete mu account. Worst experience with a “business” ever!

Dear Concern,

This is to let you know that I had used my Visa card to add 200 QAR to my profile to use and now I see another transaction of 500 QAR which was added to my profile through my card. The second transaction of 500 QAR was not done by me and I have already informed my bank about the same. Due to this unwanted transaction I would like to block my card and before that I would request you to kindly allow me to withdraw the balance amount of 672 QAR to my account.

I would want the same to happen at the earliest as it would help me to go ahead and block my card before any other unwanted transactions happen through it.

And the same thing I told to your staff over the call and they were so rude as [censored] and they started telling me my responsibilities rather than helping me out and doing there own job

And I have been me mailing your guys from so long and there is no response.

I will [censored] now your CEO Evgenii over social media platform. Its enough now

Such non customer friendly staff and company this is.

Regards,

Sanchit Chopra

Payment of 350 through Paytm new vallet on 20-12-2022 @12.2am but still not recived

Dear sir

Previously the instructions given by 1xbet I Passed successfully. I successfully passed Skype video conference too twice. After that, 1xbet asked me to upload any one of birth certificate, electricity bill and driving license. Then I uploaded my birth certificate and electricity bill & mental capacity certificate & gambling addiction certificate & license to practice medicine from the doctor who issued the certificate & apostilled document confirming my identity. All of instructions passed successfully.

But 1xbet didn’t release my fund. Why i cannot get my money. I strongly claim to release my fund.

My account id number is: [protected]
I created my account from 1xbet.com using One click registration option.
I also deposit money in my account. But after made deposit I can't log in with my password.
Now security Department don’t reply me about my account.
My last deposit amount was: 149000/ bdt taka
Last deposit time was: 11:36 am (Bangladesh local time) in the date of 03-05-2022
The Agent Withdraw address is Chattagram Chattogram kumira Sitakundu pos
Please help me to get back my deposited money and account that I can log in.
Mentioned that I have my National identity card
The last deposit screenshot which I got from my EPOS agent.

My client ID: [protected]

My Gmail : [protected]@gmail.com

date of the transaction :14/12/2022.

I sent money from my cih bank account to 1xbet app but I didn't receive it until now, you can find below the screenshot of the transaction details

Iam really sad, I received a reply from the security department asking me to withdraw my money, I want to withdraw my money by the means they asked me ' SKRILL ' I make the withdrawal and I am automatically refused. I told the support and they tell me that I won't get my money, while in the email they say that I can withdraw... they dictate themselves.

You can see in the screenshots the evidence of what I say

Player ID : [protected]

Deposit rejected without any reason

Id number : [protected]

Clint number:[protected]

Agent number :[protected]

Amount:4000 TAka

Trx id:71KZYL8S

Time & date:11:49 AM 8/12/2022

I made a deposit with my master card then after betting i won and i tried to withdraw funds and they always reject withdraw, i called them and sent emails to [protected]@1xbet-team.com and they asked me to send my passport colored photo copy with jpg format not scanned, i sent them the documents and till now they dont allow me to withdraw funds.

My contact [protected]@yahoo.com

My gaming account id :[[protected]].

I am using this account more than 1 year.

I losed huge amounts that time they never blocked my account. now I am winning some small amount and gave widthraw request they blocked my gaming account immediately although I am playing genuinely. Today I gave widthraw request they declined my widthraw request and mentioned share documents to security department, as they requested I shared the details accordingly. Then, this 1xbet security department asked me to send photos of both sides of my national identity card, which was done, then they asked me lots of questions, I answered correctly. they confirmed to me that my request will be processed. So I waited. After a few minutes, I received the email telling me that my account will be blocked. Suddenly, I try to connect to my 1xbet account, no more access. 1xbet is really a scam business. Despite sending the national identity card to the 1xbet security department, my account has always been blocked. I am still waiting for my game account to be unlocked because this account has + $142130.26.

Please kindly help me. it's my hard work and spended more time in this. please Look into this matter and solve it soon.

This money is more important to me I hope your team will support me

Hi, sir my account number [protected] i placed a bet on sport yesterday, and one of the slips was wrongly calculated and lost my multi-bet. The bet id number № [protected] and the match between dragons-vs-dolphins was 47 overs match and the Dolphins win the match within the overs. Can you tell me which rules you applied to lose the slip?

Player id:[protected]

Payment system :bkash

Transection id :9lb9n9d4jv

Client no :[protected]

Agent no :[protected]

Amount : 5000tk

Time :04.06pm

Date :11/12/2022

Dear sir 24hors hoye gece akn o amr taka account e denai. Mail korci kono rply denai

Please please aktu help koren