1xBet’s earns a 4.5-star rating from 1321 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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Deposit amount not credited
Deposit an amount of 300 pounds via Etisalat Cash but Deposit amount not credited Knowing that the money reached them at the same moment I transferred it When this problem happened in the past it took a month to solve it and I don't want to wait for another month my account number is [protected] The currency account to be deposited is [protected] The...
Read full review of 1xBet and 4 commentsWithdrawals and being lied to
This company has sent emails which have now been forwarded to the bank as they told me the withdrawal of my emergency funds which were deposited they are now asking me to deposit again and then stake (which doesn't guarantee a return) to be able to access my own funds.
I just want what is rightfully my money as I have not made any profit on this site but I have a stuck deposit that this company will not give me back
Desired outcome: Withdrawal of my funds
The complaint has been investigated and resolved to the customer's satisfaction.
Amount not credited
I made a deposit of Rs 350 on 21 June 2022, 10:18 AM. Its been 10 hours still my money has not been credited to the 1xbet account.
Desired outcome: nothing
The complaint has been investigated and resolved to the customer's satisfaction.
Bet result problem
Dear team i stake a accmbulator bet [protected]. I take a team from lithuania champion ship. I took 1x win.when the match was live w1 team was nevezis and w2 team was marjiampole city. in my scrennshot and screnn recording video during match live time w1 is nevizies and w2 is marjiampole city, i placed a bet as 1x . Nevisies win the bet as 1x.but after match finished why the team w1 and w2 change! In the game summary its clear who was w1 and who is w2,in my screenshot uou can find w1 team was nevizis and w2 team was marjiampole city. but why my bet losses! i staked 1x and the team played w1 nevizes is win but why my bet is losses by changing team position! please solve this issu.please refund my bet. See my screenshots properly
Please refund the bet
The complaint has been investigated and resolved to the customer's satisfaction.
Withdrawal issues everytime I win
They wont let me withdraw using gcash even if I used gcash for deposit.. They would tell me they have technical issues using gcash even if gcash has no problem. 1xbet is the biggest online betting site scammer. They will let you deposit but if you win they wont let you withdraw.
Desired outcome: public info
The complaint has been investigated and resolved to the customer's satisfaction.
My account blocked for more than a year
Hello my account 3 1 0 8 1 7 5 8 7 has been blocked for more than a year yet I complied with the demands by their security department including handing them ALL the requested documents which included photos of me holding my ID next to my face, but they kept on asking for the 3rd... 4th...5th time (lost count) to which I kept sending.
Eventually, I felt I was trapped in a loop with no progress at all. So I came to conclude that I was not going to send anything anymore, I was just going to ask them to work on what they have to deduce a verdict on my case, apparently nothing has been done.
I am literally bullied out of my money. I don't understand the wrongs I did as far as my account is concerned. No winnings, no bonus redeemed, just the money I deposited.
Desired outcome: make an effort to clear my account and allow me to withdraw
The complaint has been investigated and resolved to the customer's satisfaction.
After payment they denied about payment
They have shown UPI Id for payment through 1xbet app. After payment they are denied about payment. They are doing clearly fraud.i have contacted his support team and they told me there is no payment.
This 1xbet app clearly doing Fraud.
Many people complaining against same type fraud.i have paid shantanu mohajan name UPI Id at 14 June 2022.
I have complaint against it at and provide TICKET ID" - #[protected]. But they say after everything that payment not received.
I have shared payment receipt.
Desired outcome: They should punished. They doing Fraud against app and website.I have paid amount to shantanu mohajan name person. I have paid amount on 14 June 22.
The complaint has been investigated and resolved to the customer's satisfaction.
1XBet
My withdrawals are getting rejected\Denied by operator and unable to withdraw. And not getting any help through Live Chat other than "Robotic Messages".
And, Getting the reviews and comments like 1XBET is scamming with Withdrawals. No problem in Deposits and you won't get the winnings. They will keep Deny Requests, Very Low proportionate amount withdrawal rule and Method errors.
The complaint has been investigated and resolved to the customer's satisfaction.
Complaint
My id :[protected]
I deposited 1300 inr through mobikwik wallet on 17 june 2022 but till money not credited to my account . Operator rejected my deposit but money got debited from my bank .
The complaint has been investigated and resolved to the customer's satisfaction.
i deposited 4000 INR nearly 10 days ago the money got deducted from my account bt it was not credited in my 1xbet account .
i deposited 4000 inr through upi fast it was deducted bt i have not received the money in my 1xbet account later i recived a notification that the deposit is rejected bt the money was deducted from my upi account and it was not refunded i am providing the details .i have sent several emails already pls help and provide me the refund
name of 1xbet user Sandhya singh
mobile number [protected]
email [protected]@gmail.com
upi id [protected].[protected]@idfcbank
paid on 9 jun 2022 at 12:05 a.m
upi transaction id [protected]
destination vpa [protected]@barodampay
fampay transaction id FMPIB49618787
upi holder name Abhishek Kumar singh
Desired outcome: pls provide me the refund asap to my upi id back my upi id [protected].[protected]@idfcbank
The complaint has been investigated and resolved to the customer's satisfaction.
Payment still not credited
The payment was done on 4th June at 4.14 am of 5000₹ which is still not credited, have even informed the chat team, Whatsapp group & even sent the email, but still no help from their end, payment was done through paytym, below is the proof of payment.
The complaint has been investigated and resolved to the customer's satisfaction.
Betting
I complained mistake for the result of fouls match between al ahly sc vs alsharkeyah I have seen all scores such livescore goole foul numbers was right so my need to review the fouls of this match
The complaint has been investigated and resolved to the customer's satisfaction.
withdraw block and account block
1xbet is a high level scam
How he scam I describe below
I am a winning player of 1xbet
One day I withdraw 24k inr but dialog come send document to security department
He ask my id selfi bank statement etc etc many more the gap of 3day I wasted my 15day on this then he ask notri document to india to ukrain now 6-7month gone he not open my account I loss my money...
Dont play with this platform he scam when you earn...
account number 1xbet :- [protected]
dear all user who read this please read carefully how this platform scam me and how he scam others..
-i am a winning player of 1xbet and i never open any multiple account
-one day i withdraw 24000inr then suddenly dialogue come require document send to security department.
- my account block so i send mail to security department firstly he ask aadharcard then i send
- after 15min he ask pancard i send
-the gap of 15min he ask many documents like selfi bank statement wallet screenshot or full pc screenshot not mobile screenshot of you says no pc then he says then no account unblock ..
-but i am hope my account open but no no no then he says under processing.. now gap is 3day he respond in 3days and says follow website instructions
then i go to site now
-no necessary questions ask like who is fav sports who is fav betsman etc etc again wait 3day
- in this way he wasted your 15days because this platform not says directly that he never open your account he ask document document questions questions...
- after 15days he says send all dpcument notry vi india to ukrain
firstly i denined why i send sensitive document to this mafia cheater but after 1-2month i send
-belive me guys he not check any document and not collect any post...
-betting sites and platform following simple rules if you lose he not block you if you win then platform lose so he just block your account and name of kyc he wested your time and not open any account that simple...
dont see any video on youtube and dont open account in this 1xbet platform
he scam my 24000inr and not reply now...
6-7month gone still my account not open
he just say message to fb etc etc no one replay there if you have money in wallet then withdraw and stop playing in this platform because this platform scam in future with big amounts...
and yes after 6-7month i ask today to 1xbet that
forgot about my money give me one reasons why you block my account then he also not reply he also know he has no reason to block me but he has scammers
The complaint has been investigated and resolved to the customer's satisfaction.
After created one click registration and making deposit unfortunately I logged out and till I can't log in
Dear I created my account Using 1click registration option from 1xbet.com. I Also find my User id and password.
After that I made deposit into my account. Deposited amount was 149000 bdt from a 1xcash agent whose EPOS address is Chattagram Chattogram Sitakundu kumira 24/7 pos.
But after sometime Automatically I logged out from my account and from then still I can't login or use my deposited money.
Here is my account details screenshot which I got from while I registered by using One click registration.
My account id is [protected]
My last deposit was 149000 bdt taka
Last deposit time and date: 03-05-2022 at 11:36 am
I also give my all information to your Facebook page massage. Please help me to get back my last deposited money.
Desired outcome: Back my last deposited money
The complaint has been investigated and resolved to the customer's satisfaction.
I sent them everything but not get any response till now.
Big scammers - beware people - my deposit not yet done from 1xbet since 40 days
1xbet deposit not yet done - more than 40 days
I made a deposit of rs -25000 through payment gateway 'UPI Fast' to 1xbet merchant partner 'Baroda E Gateway', it’s been more 40 days now the amount has not been credited to my gaming account
I have sent payment screenshots, Utr Id, bank statement and transaction date and time after waiting for 25 days
Please deposit my amount by today
- don’t try to make excuses every time
I have also provided all the requested details in the Facebook/Twitter as well after waited for 40 days
As usual there was no response from mail/ Facebook which I had sent for last few days
Please don’t make me to wait for more time
Kindly solve this issue by today and deposit to my gaming account - [protected]
Utr Id -[protected]
Bank statement/ screenshots already been shared multiple times as per communication
One of the worst customer support by 1xBet, they always try to make excuses
Like corresponding specialists are working
But they never reply to my query
Please solve it as early as possible
Also if any doubts, you can check my previous deposits for last two months
Thanks
Desired outcome: Deposit not yet done - confirmed with bank that amount credited to 1xBet merchant
The complaint has been investigated and resolved to the customer's satisfaction.
Money deposit issues
(Date
(20/04/2022) evening time 17:44pm IST)
I am try to recharge my 1xbet account but money debit from my bank account but not credit in my 1xbet account
I call caustmer care and send mails
More than 55 days
Till money not returned
Sending msgs in 1xbet FB page also no use
Please help me
My I'd [protected]
I am sending proofs also
Desired outcome: Date20/04/2022 time 17:44 ISTMoney try to deposit in my 1xbet account but money is debit from my bank account but not credit in my 1xbet account20/04/2022 time 17:44 IST
The complaint has been investigated and resolved to the customer's satisfaction.
Deliberately scammed real mein balanced funds
R/sir,
I have been using 1xbet.In from past 5-6 years they were doing fine before last month when I won some money with their company, I had a main balance of 334000 & above, main balance funds – real money deposited + winnings, which is real money depoisted/won by me, they tried to first reject withdrawals & removed all the transaction history from my 1xbet account deliberate attempt to mislead me (they usually show in account transaction history last 2 months trasanction but in my case the account was only showing transactions for last week) when they tried to frame they removed the trsaction history & rejected withdrawals & asked me to send documents to their security team, then they asked me for my idenity documents with face holding documents in hand i.e. Pan card, aadhar card I passed that idenity check, they tried to mislead me by asking me the deposit slips by mentioning wrong time & date, asked me to submit deposit slips thereby costing me more time to look into every transaction I had with them I submitted all the deposit slips I had, they reject all of them saying your documents can not accepted this went on for 2-3 days, they asked me to submit again the transaction history from bank website & somehow I cleared their deposit secuirty check, all the deposit slips were genuine & legit, then they asked me to hold my phone /laptop & click a selfie showing the converastion we had with my email open & holding documents in one hand along with face, I also cleared that check, then they asked me for a random name & asked me what is the relation of me & that person speicfically, also mentioned my father name I said clearly you can check in my documents my fathers name who also holds account with them from 4 years but I don’t know that person that was random like before they were kept on asking for false deposit slips by mentioning wrong date & time as they had already removed the transaction from my 1xbet account deliberate attempt to forfeit if in case I submit any wrong slip or transaction but they failed in their attempt. They had no issues from 4 years when my father was having a account with them & now they rejecting my withdrawal saying you have multiple accounts, also I want put a light on the fact that when I won with 1xbet my father was out doing farming & he was offline & also didn’t placed any bet with them during that month clearly not singe bet that month not a single deposit withdraw transaction with 1xbet.In that month, they hav now blocked my account by saying you have abused the website norms. Is this a fair ground to block & forfeit my winnings when in fact I won some money with my real money deposited from my bank to website, they had no issues before when my withdrawals were less than the money I was depositing & clealry saying losing with them.
Account id with them : [protected]
Name – karan mehta
Phone : [protected]
Email: [protected]@gmail.com
1xbet.In
Desired outcome: TRANSFER OF MAIN BALANCE TO BANK
[protected] ACCOUNT ID STILL NOT RESPONSE FROM THEM ABOUT MY FUNDS WITH THEM.
Their company has decided not to collaborate with me any further & didn't even mentioned about my real money funds & Blocked my account ( unable to login & monitor my real balance ) (error: It shows incorrect username or password) .
4. Even I now dont want to have an account with them Because of their Behaviour & Abuse of power without bothering Their player's Rights.
[protected]
Closed account
Hello,
Three monhts ago I reopened my 1xbet account to play some markets that were available only there ( tenis , basketball and football ) nothing suspicous.
Lost some money and then got lucky and double my initial deposit. Then 1xbet closed my account and started to ask numerous things to provide them. That is when my nightmare started. I am not rich and need those money so I started fully cooperation with them. I sent them everything they asked until 1 month ago when they asked me to taka a picute of myself with code written on list of papar. I did that as well, uploaded in their site. Then I tried to follow up but only receivig- "Your account is under investigation, you need to follow the instructions listed on the site."
All instructions were followed by my and fully cooperate.
Could you please help me as I need the money ?
Desired outcome: To re-open my account and withdraw my money as It seems they do not want me as a client
The complaint has been investigated and resolved to the customer's satisfaction.
Unable to withdrawal money
I had an issue with my 1x bet account regarding withdrawal amount from yesterday onwords. When I am pressing on the withdrawal it's showing"no available systems". Kindly solve my problem as soon as posible. I had 16770 in my 1x bet account
The complaint has been investigated and resolved to the customer's satisfaction.
Withdrawal scam
Here in Tehran now is 12 day that I am waiting for my winnings. But shamefully this morning I saw 1XBET changed my REQUEST date and time. I will show everything soon on social media.
The complaint has been investigated and resolved to the customer's satisfaction.
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
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1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
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1xBet social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 05, 2024
Most discussed 1xBet complaints
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