1xBet’s earns a 4.5-star rating from 1321 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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SCAMMERS, Please avoid at all costs.
I deposited 207 USDT ERC20 using binance, it was quick, so when I tried to withdraw using the same method, it said that I should use the same method I deposited with, at first I thought it was a glitch or something, so I went to the chat to explain, well first rep Sally didnt even bother checking the screenshots I enclosed, and kept repeating the same sentence, that I should withdraw using the same method, while in the screenshot it was apparent that I was doing just that, then came the second one Hugh, I explained and told me that I wont be able to withdraw my funds until I stake em all.
Guys any company that makes it easy to deposit money and hard to withdraw it, whether due to a policy or just other excuses thats a scam alert, stay away if you value your money.
Desired outcome: Please REFUND.
The complaint has been investigated and resolved to the customer's satisfaction.
I deposited 149000 bdt after this i can't log in till now
I create my account in the month of may by using One click registration option. I also made deposit. But without any cause security Department block my account with my deposited money.
[protected]@1xbet-team.com wants my NID card, My selfie, Deposit screenshot and asked some question. I gave everything and they received everything and replied me "Your data is currently Being verified You will receive an answer shortly"
After this reply they are not reply me till now even no one help me.
They sent that reply in 17 may 2022 and now its 28 july 2022.
Also i send my every details to Facebook page
I also contacted in the Facebook page massage they are same also. They also received my documents but not replying me.
If you want to help me then please help me as i have my every documents and deposit screenshot. And any other details you need i can provide.
My account id is [protected]
Desired outcome: Please put a kind attention on me and humble request to solve my problem and give back my deposited money or my account.
Thank you.
Please solve my problem and make my account usable
1xbet
I placed a bet on some basketball matches on Tuesday 26th july at 05:09am WAT and the last match was played on the 27th july at 6:00am WAT and fortunately i won all of the matches but till now i haven't received my payment yet. Some of the matches were won, some refund and some were just written there "accepted" like they were never even played... My account has the id; [protected]. Pls do something about this, Thanks!
Desired outcome: 4247.61frs is my payment, pls I'll like to earn it ASAP
The complaint has been investigated and resolved to the customer's satisfaction.
Amount paid but amount not yet added to my 1x account
Hi Team,
I have several times my concern but not at all getting the support - I have deposited 5000 INR on 19 June 2022 at 2.29 AM UPI reference: [protected] (Screen shot attached) and confirmation from Paytm bank also Attached (Payment was successful and no issue from my end)
Earlier also i have provided bank account statement but again executive is asking for Bank statement - From 19 June to till date - Pdf copy also attached.
My request why you are niether returning my amount not adding amount. I am mentally I'm stressed and 1x Team is not support in ng and resolving this issue.
I am unable to understand why you are not returning my amount.
How many times you need evidence from my end ? You need to return my amount ASAP
Regards
Pradeep
Desired outcome: 2 Times bank statement provided but no such support from 1x team
It's been 37 days , i have no idea why they are not adding amount or not returning
The complaint has been investigated and resolved to the customer's satisfaction.
Payment not received
I withdrew 9000XAF this evening at 4:44 pm today 24/07/2022
Since then till now I haven't received any payments
Account number is [protected]
Desired outcome: Please refund
The complaint has been investigated and resolved to the customer's satisfaction.
Deposit not credited
I deposited a amount of Rs750 on 19/6/22 morning through UPI fast method but the fund was not credited on my gaming account. I reached out to 1xbet support team for help and provided all details they asked for then they said to wait for 14 days it will return to your bank account. But after 14 days the amount was not returned to my gaming account nor bank account after 14 days I contacted the 1xbet support team they asked for bank statement for that period which I provided but they are only saying the problem (Dear user, we have already raised this issue to our concerning team, they are working on it. Unfortunately, we cannot specify the time frame for this issue. Our specialists are doing their best to resolve it. Please be patient during this time). It's their answer always I have contacted them many times and every time they ask for bank statement and give that excuse instead of solving the problem.
Desired outcome: I want my problem to be solved quickly with an apology and penalty from 1xbet.
The complaint has been investigated and resolved to the customer's satisfaction.
Deposit
I deposited 500 rupees in 1xbet then i created deposit request i didn't receive money into 1xbet
The complaint has been investigated and resolved to the customer's satisfaction.
Scam
1xbet is a scam! Their so called specialists take days to verify results if you win but if you lose they update instantly. I have been waiting 2 days for an unsettled bet. https://www.ecb.co.uk/matches/35156#overview here's the official result from the England Cricket Board but their specialists are not aware of this, which I refuse to believe. Fraud company! I've emailed ,chatted with the bot & even recieved a call just for an update of a result that's available everywhere.
Desired outcome: Update all unsettled bets
I placed a bet on the 21st of July it still hasn't been settled. I've submitted the result of the pending event https://www.ecb.co.uk/matches/35156#overview . I was told "specialists" are still waiting for official results it's been 2 days now. My betslip number is [protected]. I have been waiting for over 48 hours and have tried every possible method to get help with no assistance. I've sent an email ,booked a callback & the web chat ,none of these options have resolved my issue!
The complaint has been investigated and resolved to the customer's satisfaction.
I didnot get my money drawing last nigh. Where is my money
Amount deposited but not shown, winning amount not paid
These people are all fraud don't play here, yesterday i added 6.5k and won 30k on one bet when time comes for payout they totaly not responding my added amount also not credited
Desired outcome: These people are all fraud don't play here, yesterday i added 6.5k and won 30k on one bet when time comes for payout they totaly not responding my added amount also not credited
The complaint has been investigated and resolved to the customer's satisfaction.
Withdrawal Issues
I have Withdrawn 20000 Rupees Since 4 Days before But Yet it is not in My Wallet I am much Worried I had to Pay the Bill it's Due Now But 1xbet Still hasn't Paid it to me and They are also not Responding I am Really too much Worried ..😥
My 1xbet I'd [protected]
Request no. [protected]
Desired outcome: 20000 Rupees
The complaint has been investigated and resolved to the customer's satisfaction.
Withdrawal getting rejected
Hello,
Am trying to withdraw my money using crypto currency which I always use to deposit funds from.
My all withdrawals are getting rejected. All i need is my money.
Kindly approve my withdrawal transactions through the same method i always use to deposit and withdraw. My ID is [protected]
Note: I always deposit and withdraw using this method but now I cannot withdraw the money. Kindly suggest me how do I withdraw my money then i.e. through which methods and whats the limit for withdrawal through each network.
Regards,
Rajat abbey
Also find attached there last email after which I needed clarity and noone in 1xbet has given me any clarity on this.
They have given my withdrawals.
1XBet doesnt let me withdraw my money
I created an account on 1xbet on 07-15-2022 account number [protected].
I make a deposit and make a feo bets, minutes later the site restricted my account to make any bet or deposit.
When I reach then they says my account was restricted and according to their politicts they doens't have to give me the reason.
The problem is, I use a prepaid card to deposit money, thet prepaid card doesnt allow to receive money so I can't make a withdraw to that card.
1XBet doesn't allow me to use another method so, I have 134 dollars totally blocked in their site and when I reach them for a solution their always ask me to try again the prepaid card and doenst listen, is like talk with a computer.
Desired outcome: Please, allow me to use another withdrawal method
The complaint has been investigated and resolved to the customer's satisfaction.
Service
Sir my name is Arelli Prashanth my gaming id is [protected] I deposited 3000 rupees on 16th it was not added I gave full details of chat in gaming account they also said that they got the money but they told me many times to put a request I also kept depositing but the money was not added Please add my money to my gaming account
The complaint has been investigated and resolved to the customer's satisfaction.
1xbet scam my deposit
1xbet block to me without reason, I didn't break any rule at their site .My account remaining my deposit balance have 350 usd.I can't login my account right now. Help to me please .
My account ID [protected]
Email [protected]@gmail.com
Please refund my deposit 350 usd
The complaint has been investigated and resolved to the customer's satisfaction.
1xbet is scam and stole my 6100$ really and easily!!!
Am "mahdi gh. Kupaye". With account number [protected].
1xbet site blocked my account after I win some bets. In 1xbet minds, all customer just can loss, and if we win any bets, they don't want to comeback our money and our funds. This is my experience.
After blocking my account, I sent email to them. After too many document request and too many questions I passed 6 type of verification till now. First identity national card (1) I did it, then selfie photo with my id card (2) I did it, then deposit transactions verifications (3) I did it, then after a week they requested me to send my documents by post! (4) but I did it! Then after about a month again asked too many personal questions! I answered them and then they asked me that I should get a selfie with a specially code wrote on a paper sheet! (5) but again I did it. After it after some days they asked me to set a time for skype verification call. (6) I passed skype verification video call also, more than one month ago.
After that's they sent me 23 new questions! Questions like murder case interrogation or espionage case! (see ridiculous questions that I attached)
And I answered all of them one after another!
After that they asked me that I should write these questions in paper and I should send again these papers to ukraine! Again!
This request was really silly but I sent them by post to ukraine (that address that they said) (I paid a lot of money to post documents to ukraine twice.)
But now after more than one month, I didn't received any response and i'm just waiting for that.
Is so ridiculous! Now, today they want that I set a time to skype video call verification again, but in an expired date! (in 1 mouth ago!)
I know they are playing me, they will defalcate my money...
What you want?! Stealing the money of a miserable man like me?! What I should to do? No one can hear me?!?!?
Desired outcome: Give back my money!!!!!
I Am "Mahdi Gh. Kupaye". With account number [protected].
1xbet site blocked my account after I win some bets. In 1xbet minds, all customer just can loss, and if we win any bets, they don't want to comeback our money and our funds. This is my experience.
After blocking my account, I sent email to them. After too many document request and too many questions I passed 9 type of verification till now. First identity national card (1) I did it, then selfie photo with my id card (2) I did it, then deposit transactions verifications (3) I did it, then after a week they requested me to send my documents by post! (4) but I did it! Then after about a month again asked too many personal questions! I answered them and then they asked me that I should get a selfie with a specially code wrote on a paper sheet! (5) but again I did it. After it after some days they asked me to set a time for skype verification call. (6) I passed skype verification video call also, more than one month ago.
After that's they sent me 23 new questions! Questions like murder case interrogation or espionage case! (see ridiculous questions that I attached)(7)
And I answered all of them one after another!
After that they asked me that I should write these questions in paper and I should send again these papers to Ukraine! Again! (8)
This request was really silly but I sent them by post to Ukraine (that address that they said) (I paid a lot of money to post documents to Ukraine twice.)
After one month, and after to many continuous follow-ups, then they said that I should set time for another skype video conference again! Anyway, I did it again(9) and then their specialist said that you will receive an email till 3 days later (same as before Skype video call) . but I didn't received any email same as always...
They usually won't give any answers. After each step, I have to file a complaint on this site (complaintsboard) to get an answer.
I know they are playing me, they will defalcate my money...
What you want?! Stealing the money of a miserable man like me?! What I should to do? No one can hear me?!?!?
I Am "Mahdi Gh. Kupaye". With account number [protected].
1xbet site blocked my account after I win some bets. In 1xbet minds, all customer just can loss, and if we win any bets, they don't want to comeback our money and our funds. This is my experience.
After blocking my account, I sent email to them. After too many document request and too many questions I passed 9 type of verification till now. First identity national card (1) I did it, then selfie photo with my id card (2) I did it, then deposit transactions verifications (3) I did it, then after a week they requested me to send my documents by post! (4) but I did it! Then after about a month again asked too many personal questions! I answered them and then they asked me that I should get a selfie with a specially code wrote on a paper sheet! (5) but again I did it. After it after some days they asked me to set a time for skype verification call. (6) I passed skype verification video call also, more than one month ago.
After that's they sent me 23 new questions! Questions like murder case interrogation or espionage case! (see ridiculous questions that I attached)(7)
And I answered all of them one after another!
After that they asked me that I should write these questions in paper and I should send again these papers to Ukraine! Again! (8)
This request was really silly but I sent them by post to Ukraine (that address that they said) (I paid a lot of money to post documents to Ukraine twice.)
After one month, and after to many continuous follow-ups, then they said that I should set time for another skype video conference again! Anyway, I did it again(9) and then their specialist said that you will receive an email till 3 days later (same as before Skype video call) . but I didn't received any email same as always...
They usually won't give any answers. After each step, I have to file a complaint on this site (complaintsboard) to get an answer.
I know they are playing me, they will defalcate my money...
What you want?! Stealing the money of a miserable man like me?! What I should to do? No one can hear me?!?!?
My gaming Id: [protected]
On August 13, 2202, I tried to withdraw fund from my 1xbet account 240€ to the skrill account that i used since a some time but the withdraw request was rejected and they told me to send email to security section for document verification. i sent the email with my game ID. in their response they ask me to send them a photo of my national id card for verification that i did. Atfer they asked some screenshot from the skrill account that i used to deposit fund the 1xbet account. i also did it even i was after several screenshot because some screenshot don't their requirment. After this they asked me the national id card of the person owner of the person owner of the skrill account because i was a friend's skrill account. i did this also. they asked my relation to this person: i said it's a close friend. They asked me about perfectmoney account because before i used perfect money to deposit fund to my account, it was my husband perfectmoney and i send them a photo of national id card of my husband after they asked it. After this they asked me about the relation that i have with to person: the one was a cousin but the other i don't know who. They said the information will be proceced and i'll get an answer.
The next morning i got an email that my account was closed and the multiaccount with it. Wooooooow. i reply to the email but only one response refer me to their decision and all others email i sent was igored as they said in the email.
i asked my cousin about his account and he said me that he also used the skrill account of our friend to deposit fund in his account.
The other guy i don't who it's possible that he also used this skrill account.
I DIDN'T NOT USED MULTI-ACCOUNT BUT 1XBET BLOCKED MY ACCOUNT. I have played honnestly and have done sacrifice to earn the amount in the account.
They ignored all the email i sent about it to the support team or the security.
i want to be refunded cause they wrongly blocked my account. i don't know that someone else used the skrill account and also i was able to provide them all the info they asked me i was honnest from me but they wrongly blocked me with all the fund i has on the account.
i attach here a screenshot of the email said me that they blocked my account.
i have 540€ in the account blocked
i can't access my account now
I have been battling for the same issue with them, they forfieted my over 4k euros ! i am from india. They are scamster. After i won they rejected withdrawal asked for documents after taking documents blocked the account & now saying you have multiple accounts you have been paid more than you deposited already since the date of registration & now they see no obligation for further payment. They are scamter they want to loot.
Email : mehtakaran801@gmail.Com
My money is not coming in my 1xbet account.
My name is sikandar sekh I was deposit 1000 rupees transfer of 14th july 2022 but the money is not come my 1xbet account I am sharing you transaction I'd or UTR number.
Transaction
id:T2207141816302208654650
UTR number :[protected]
Thank and regards
Date15/07/2022
Sikandar Sekh
Please resolve my problem.
Desired outcome: I want to one which are possible to sent my 1xbet account and my phone pe .I have no issue .I am very disappointed all of you
The complaint has been investigated and resolved to the customer's satisfaction.
Withdraw
I have been emailing security for the last few days to verify my account but they keep asking for tons of documents. I have been sending everything but they keep replying like a bot saying "We didn't receive it", "Please send a file greater than 1 MB", "Please send an uncompressed picture", and "Please send another picture from a different angle". Very poor customer service when it comes to withdrawing your money, looks like this company is a total scam.
They just try to keep you hanging so that you end up playing your money.
Total SCAM, Please be careful
I will attach a screenshot of the total email I have been sending since yesterday to verify my account LOL
Now latest, they want me to send screenshot of my credit card that has nothing to do with 1XBet
The complaint has been investigated and resolved to the customer's satisfaction.
Request for resolving deposit
My ID is [protected]
i transfer Rs 4000/= to agent account mentioned 1xbet Dated 09-07-2022
time, 7:54am, i already submitted bank statement, i have not any Deposit slip, but i transferred amount, and my deposit request has been cancelled, why, have not other source of trace transaction,
With time and date, you can check in your system whether you have add amount or not in my 1bet accoint, i hope you will do best. i already sent my id,
can i ask one question if a transation dr our account and amoumt transferred to mention account, my issues is my deposit amount not add my 1xbet account, and i dont know how we print depsit slip, well i hope you will see it and hope you will be do best
Dear sir
Please resolve the issue,
My id [protected]
i submitted bank depost slip and bank statement, please check the statemnt of agent, of mention date 09-07-2022
also check you 1x bet system, how the amount add in my 1xbet account of that date,How much longer do I have to wait?
Please train your staff on how to treat the client,And strengthen the security of your system,Make the system so that the deceiver comes to light immediately
i hope will do
Regard
Dear sir
i hope you will be fine, my depsition not add 1xbet account, i submitted Bank statement bank deposit slip to your concern staff , This is the second time I have submitted this complaint to you, I deposited Rs 4000 to mention agent account, but still does not add in my 1xbet account, please check and resolved as soon as possible,
My id [protected]
Name shahid
Regrds
I got a message from the HBL Helpline,When I transferred the amount to the agent's account,in this have exsact time and date,Can you check if in this time amd date there is any amount add in my 1bet accoumt, i share you message which received HBL helpline
An amount of PKR 4000.00 has been transferred from your HBL account # 007xxxxxxx6101 to MUHAMMAD AZAM BUGHIO Meezan Bank Limited account # 997xxxxxxx0249 through HBL Digital Banking on [protected]:54:20.
Note that I did not note the transaction id and did not capture any photos
When the transaction amount has been transferred from my HBL bank, I have already sent my bank statement
You can check the bank statement dated 09-07-2022. Out of a total of 03 transactions, out of which 02 transaction amounts you added to my 1xbet account, you also have check your system and my bank statement reconciled,
id [protected]
I am new to this website. I know that you have to check in your system how many times the amount has been added in My id and other statements have also been checked.
It is your job to rectify this error.
You can check all through your system, how many times the amount has been added to my id and how many times the amount from my account has been transferred to your agent's account.
please resolved that matter
i already sent many times mails to concerned staff, but did not right response
they said provide us Deposit id and photo, you can't rectify the error, I think you can check in my bank statement and your own system,
i think you understand my question
best regrds
shahid Mahmood
Withdrawal money is not credit to my account
Date 17.06.22
Request no [protected]
To withdraw fund in the ammount of
1000.00 INR
dear...
This request is not complate..ammount 1000.00 INR IS NOT CREDITED to my bank account
Desired outcome: Please refund
The complaint has been investigated and resolved to the customer's satisfaction.
Deposit
My account has not been credited though I have deposited 300KSH earlier today and I have the confirmation message from ipay.
Here is the message: Dear ALVIN, Payment of KSh 300.00 to Advanced Gaming Limited has been received. Your Code: QGB6ACPYJQ. Helpline +[protected].
Please address this issue ASAP. Or refund the amount if possible. Thank you.
The issue has been resolved after consulting their Facebook page.
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
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1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 05, 2024
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Same happened with me I deposited using lite coin and when I tried to withdrawal I got the same reply and she kept repeating too without even investigating, I swear it’s the worst ever casino support I have ever seen in my life THE WORST
Yeah dude, now they re asking me to deposit more using another method and bet with all of it on odds greater than 1:1 then send them an email to ask for a new payment method, and all Im asking is to refund the money to the address it came from. It's literally the worst experience Ive had with any bookie ever.
Dear sherif toukhy,
Thank you for your feedback.
If you are customer of 1xBet Company and faced with controversial situation, please contact our Support Service - info-en@1xbet-team.com and provide your client ID number. You'll surely receive the help needed on this situation
All the best,
The 1xBet Support