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1xBet review: Withdrawal amount

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1:37 pm EST
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I've withdrawn ₹9730 indian rupees on 6 January 2023, on 7 January 12 am around I got notification that withdrawal is successful. But today is 19 January and i still haven't received money in my bank account yet.

I mailed them many times, they asked for bank statements, I've sended bank statement to them many time. Like today is 19 & if i mail them they'll ask for statements till 19 and if i mail them tomorrow they'll ask for the date 20. Im tired of sending statements daily, never missed day when i didn't mailed them

Once they said withdrawal is paid off complaint in your bank with that particular reference number. When i complained in bank they said we never received any amount with this reference number.

I again contacted them with official response from bank's mail screenshot, they again asked for bank statement on 18, I've sended them & today they again asked for statement till 19 , again I've sended them. This is happening since more than 12 days, I'm tired of asking my own money now. Many users facing this problem not only me. Please provide me my money as soon as possible whether in my bank account or refund in my 1xbet account [protected] so that I can initiate another withdrawal request .

My 1xbet Gaming ID : [protected]

My registered email : [protected]@gmail.com

Claimed loss: 9730 indian rupees

Desired outcome: Please give me my withdrawal or cancel withdrawal request & refund in 1x account [protected]

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Jan 23, 2024 5:54 am EST
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Dear Shubz45,

Currently our Security Service requested to send the bank statement from the moment of replenishment in pdf format 05.01.2024-21.01.2024. Provide an official stamped confirmation from the bank that the payment has not been received.

This information is crucial in helping us validate and confirm the details associated with your payment, thereby enhancing the security measures in place.

Your cooperation and prompt response in providing the requested information would be greatly appreciated.

Thank you once again for reaching out to us. We eagerly await your response and look forward to assisting you further.

Best regards,

Alex, the 1xBet Team.
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