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1xBet review: Deposit problem 61

J
Author of the review
5:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
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Sir i have diposit problem.24 days gone but they are Don't solve my problem .i was try to diposit by fast bKash 20000/ taka (Bangladeshi currency). Diposit was successful but i didn’t get money yet In my 1x bet account. I was send email as per 1x bet law. But they are want video proof . that's why I also was send it by email. But they are Don't solve my problem yet. After one days two days they are send email and they are Write don’t came any information from technical department. AGAIN we are froward your information in our technical Department . You want know update contact our gmail address.

last 24 days i face this problem. I am very tired for this issue. So please take care of this matter please please

1.BDT wallet No(User ID):[protected]

2.Trans ID/TrxID:9IF2A674P0

3.Client phone No:[protected]

4.Agent phone No:[protected]

5.Time and date:12:33pm.15/09/2022

6.Amount:20000/-taka

7.screen shot:attach

Desired outcome: Case number #[protected]. Please take care of this issue

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Oct 11, 2022 5:09 am EDT
1xBet customer support contacts
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Dear Jamsed,

Thank for your review!

To understand all the situation, please describe your question in more details and provide your client ID number. Also, we kindly ask you to specify the name of your payment system. We'll surely check all the necessary information and get back to you with an answer

All the best,

The 1xBet Support
Update by Jamsed Alam
Oct 11, 2022 10:01 am EDT

Player id: [protected]

Transaction ID: 9IF2A674P0

Client no: [protected]

Agent number :[protected] (Fast bKash agent number)

Time and Date:12:33pm.15/09/2022

Amount:20000/-Taka

fast bKash

View 0 more photos
Update by Jamsed Alam
Oct 11, 2022 10:14 am EDT

#[protected] this the gmail case number.. Every 2 or 3 days after send me mail. They're said

dear customer,

No information has come from our technical department. Your issue has been forwarded again. Please wait and contact our email for further updates.

Email address: transaction-bn@1xbet-team.com

Thank you very much for being with us.

Like that... but Don't give being any solution of my problem... So please take care of my issue. And one things i was submitted video proof as per 1x bet requirement by gmail ... They're still don’t give me my money i Don't know why?

Update by Jamsed Alam
Oct 16, 2022 4:34 am EDT

#[protected] this the gmail case number.. Every 2 or 3 days after send me mail. They're said

dear customer,

No information has come from our technical department. Your issue has been forwarded again. Please wait and contact our email for further updates.

Email address: transaction-bn@1xbet-team.com

Thank you very much for being with us.

Like that... but Don't give being any solution of my problem... So please take care of my issue. And one things i was submitted video proof as per 1x bet requirement by gmail ... They're still don’t give me my money i Don't know why?

Feb 01, 2024 8:25 am EST
1xBet customer support contacts
Phone numbers
Address

CY

Website
File a complaint Write a review
View all 1xBet contacts
Dear Jamsed,

I hope this message finds you well.

We value your feedback, and we wanted to inquire whether your case has been resolved satisfactorily.

Your experience is important to us, and we want to ensure that any concerns you've raised have been addressed. If the matter is still pending or requires further attention, please let us know so that we can assist you promptly.

Your feedback is greatly appreciated, and we are committed to ensuring a positive experience for you.

Thank you for your time and cooperation. We look forward to hearing from you.

Best regards,

Alex, the 1xBet Team
Resolved

This complaint has been resolved automatically due to user's inactivity.

61 comments
Add a comment
X
X
1x_bet_Community_Bangladesh
Dhaka, BD
Oct 17, 2022 2:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi, Jamsed

আপনার 1x_Bet ডিপোজিট প্রবলেম সলভ না হলে জানান । ৩০ মিনিটের মধ্যে সমাধান করে দেওয়া হবে।

Case [#347894] text koren

J
Author of the review
J
Jamsed Alam
Chittagong, BD
Oct 17, 2022 4:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

আমার ডিপোজিট এর সমস্যা এখনো সমাধান হয়নি

J
Author of the review
J
Jamsed Alam
Chittagong, BD
Oct 17, 2022 6:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

তথ্য গুলো কমেন্ট এ দেওয়া আছে

K
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Kader Molla
US
Nov 09, 2022 10:48 am EST

আমি ৩০০ টাকা ডিপোজিট দিছি টাকা আসে নাই

টাইম ঃ৫ঃ৫৩ টা সময় দেওয়া মাত্র কেটে নিছে

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K
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Kader Molla
US
Nov 09, 2022 6:17 pm EST

Amr tk ase nai

K
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Kader Molla
US
Nov 09, 2022 11:14 pm EST

Amer deposit somosa somadhn hoi nai

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Rony Ibrahim
US
Nov 24, 2022 12:24 am EST

Sir ami vule 485 taka send korci akhon kivabe ferot pabo

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tangial
BANGLADESH, BD
Dec 06, 2022 9:22 am EST

username:[protected]

my nagat account no:[protected]

Deposit amount:300.00

H
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Hhh Hh
US
Dec 15, 2022 12:33 pm EST

Vai. Plz call দেন Deposit problem,,, 1xbet

M
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Mr Raju
US
Oct 30, 2022 2:37 pm EDT

1.Player ID. [protected]

2.Transaction ID. 9JS1G149FB

3. Client Number. [protected]

4.Agent Number. [protected]

5.Time. 09:56 PM

6.Date. 28/10/2022

7.Amount.500 TK BDT

8.Screen Shot.

View 0 more photos
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Kader Molla
US
Nov 09, 2022 6:16 pm EST

Vai ami kintu akhono tk paini.

Player ID:[protected]

Transaction ID:71JGR1JV

Client namber:[protected]

Agent number :[protected]

Time and date: 05:53pm 9/11/2022

Amount :300

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A
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Ayesh Amarasinghe
US
Nov 12, 2022 6:22 am EST

Hi a deposit 10000LKR

But the my 1xbet account not get top up.

I added the reference nomber of the money transformation. But the operator has rejected the deposit. I have the bank slip that i transfer money. Please give me help to resolve this.

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realmi
dhaka, BD
Nov 15, 2022 5:58 am EST

1=BDT wallet no -[protected]

2=trxid no -71JQUEV6

3= Cllent no-[protected]

4=Agent No-[protected]

5=time & date -7.28 AM 15-11-2022

6=Amount -300tk

7=

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Sujon Islam Sujon Islam
US
Nov 24, 2022 10:31 am EST

Player id,[protected]

Transaction ID,71K9EWS7

Client no,[protected]

Agent number, [protected]

Time, 6:41 PM

date,24.11.2022

Amount ,300

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A
A
মোঃ বাবুল আহমদ
US
Dec 04, 2022 1:36 am EST

আমি গত 03/12/2022 তারিখে 305টাকা ডিপোজিট করেছিলাম কিন্তু আমার ওয়ালেট এ এখনো টাকা জমা হইনি। নিম্নে ডিপোজিট এর সমস্ত তথ্য প্রদান করা হলো:

1. BDT Wallet No (user ID) :[protected]

2. Trans ID/ TrxID:71KQSKUG

3. Client phone no:[protected]

4. Agent phone no:[protected]

5. Nogod time and date: 03/12/2022, 8:35 PM

6. Amount: 305

7.nogod Screenshot:

উপরোক্ত তথ্যগুলো দেখে আমার ওয়ালেট এ টাকা জমা করার জন্য অনুরোধ করা হলো

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Jahangir Alam
US
Dec 06, 2022 9:48 am EST

ACCOUNT [protected]

A
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Ashiquzzaman Az
US
Dec 08, 2022 11:54 am EST

Deposit problem

Player id- [protected]

Transaction ID- 71KWM5T4

Client no-[protected]

Agent number-[protected]

Time - 6:04 pm

Date- 06/12/2022

Amount- 300 BDT

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Faysal Hasan
US
Dec 11, 2022 6:55 am EST

1.Gaming ID.[protected]

2.Transaction ID.71L1WZQG

3.my Nagad Wallet number.[protected]

4. Argent number .[protected]

5.Amount .1490

6.time and date.08.12.2022 10:44 AM

7. screenshot .

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A
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123@$*
Dhaka, BD
Dec 11, 2022 9:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

1. Player ID- [protected]

2. trnx id- 71KVJ7WK

3. Client phone number- [protected]

4. Agent phone number- [protected]

5. Nagad time and date- 6/12/22, 9:49 am

6. Amount - 2000

7. Nagad screenshot -

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S
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super all game channel episode for you
US
Dec 11, 2022 3:50 pm EST

1.BDT wallet No(User ID):[protected]

2.Trans ID/TrxID: 71L71UTY

3.Client phone No:[protected]

4.Agent phone No:[protected]

5.Time and date:7:54pm.11/12/2022

6.Amount:2000/-taka

7.screen shot:attach

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S
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Shamim Tanin
US
Dec 14, 2022 1:42 am EST

Vi 3:13am withdrow korase 2000tk akhono asane

S
S
Shamim Tanin
US
Dec 14, 2022 1:44 am EST

Vi withdrow korase 2000tk 3:13am akhono asane

F
F
Faruk mia
US
Dec 14, 2022 6:14 am EST

Deposit rejected without any reason

Id number : [protected]

Clint number:[protected]

Agent number :[protected]

Amount:4000 TAka

Trx id:71KZYL8S

Time & date:11:49 AM 8/12/2022

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S
S
sohid khan
US
Dec 15, 2022 1:05 pm EST

Player id, [protected]

Transaction ID, 9L96L3PWVE

Client no, [protected]

Agent number, [protected]

Time, Date, 08.21am/09/12/2022

Amount, 2000BDT

Screensho

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Saphi
Gaibandha Sadar, BD
Dec 19, 2022 9:29 pm EST

Subject: আমার একাউন্টে টাকা জমা না হওয়া প্রসঙ্গে

আমি গত 19/11/2022 তারিখে 520 টাকা ডিপোজিট করেছিলাম কিন্তু আমার ওয়ালেট এ এখনো টাকা জমা হইনি। নিম্নে ডিপোজিট এর সমস্ত তথ্য প্রদান করা হলো:

1. BDT Wallet No (user ID) :[protected]

2. Trans ID/ TrxID:71LNOAX4

3. Client phone no:[protected]

4. Agent phone no:[protected]

5.Nagad time and date: 19/11/2022, 9:48 PM

6. Nagad Amount: 520

7. Screenshot:

উপরোক্ত তথ্যগুলো দেখে আমার ওয়ালেট এ টাকা জমা করার জন্য অনুরোধ করা হলো:

Best Regard's

Name...Shapi...

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N
N
National Executive
US
Dec 21, 2022 4:21 am EST

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Md Rasal
US
Dec 27, 2022 4:02 am EST

1 Game ID:[protected]

2 Transaction ID 9KQ893BII4

3 Client Bkash Number:[protected]

4 Agent Bkash Number:[protected]

5 Date and Time: 26/11/2022 - 11:14 am

6 Amount: 3000

7

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MST GINIARA KHATUN
US
Dec 31, 2022 1:49 pm EST

Gaming Id:[protected]

Transaction Id:71JMWKY5

Client Phone Number:[protected]

Agent Number:[protected] (Nagad)

Date &Time:[protected]:50 PM

Amount:19700

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Ramesh 1
US
Jan 02, 2023 11:48 am EST

5 days ago I have deposited amount via pone pay not credited to my account amount Rs. 4000

Banking Name Y S ENTERPRISES

Transaction date 29.12.2022

I sent money on Mobile no [protected].

I have attached screenshot of my 1x bet account. Amount not credited.

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M
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Modou Lamin Touray
US
Jan 05, 2023 4:02 am EST

I'm facing the same problem right now. I don't think I'll ever trust such transactions again. I just registered and did my first deposit, but nothing.

M
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Md jaker hossain Hossain
US
Jan 07, 2023 7:54 am EST

One month pass no paid my diposit.you help me

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M
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Md jaker hossain Hossain
US
Jan 07, 2023 7:58 am EST

Boss one month pass no paid my diposit.two diposit no paid.

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F
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Foreign Pradhan
LALMONIRHAT, BD
Feb 06, 2023 3:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

But I hove say 18 hour only

F
F
fidel ali
US
Jan 07, 2023 5:53 pm EST

Dear Sir,

I have diposit problem.18 hours gone but they are Don't solve my problem .i was try to diposit by fast Nagad 500/ taka (Bangladeshi currency). Diposit was successful but i didn’t get money yet In my 1x bet account. I was send email as per 1x bet law. But they aren’t solved my problem . that's why I also was send it by email. But they are Don't solve my problem yet. After 6 hours they are send email and they are Write don’t came any information from technical department. AGAIN we are froward your information in our technical Department . You want know update contact our gmail address.

last 18 hours i face this problem. I am very tired for this issue. So please take care of this matter please please

1.BDT wallet No(User ID):[[protected]]

2.Trans ID/TrxID:71MNEAG4

3.Client phone No:[+[protected]]

4.Agent phone No:[+[protected]]

5.Time and date:10:38am.07/01/2023

6.Amount:500/-taka

7.screen shot:

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F
F
Foreign Pradhan
LALMONIRHAT, BD
Jan 07, 2023 5:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Sir i have diposit problem.18 hours gone but they are Don't solve my problem .i was try to diposit by fast Nagad 500/ taka (Bangladeshi currency). Diposit was successful but i didn’t get money yet In my 1x bet account. I was send email as per 1x bet law. But they are want video proof . that's why I also was send it by email. But they are Don't solve my problem yet. After 3 hours they are send email and they are Write don’t came any information from technical department. AGAIN we are froward your information in our technical Department . You want know update contact our gmail address.

last 18 hours i face this problem. I am very tired for this issue. So please take care of this matter please please

1.BDT wallet No(User ID):[[protected]]

2.Trans ID/TrxID:71MNEAG4

3.Client phone No:[+[protected]]

4.Agent phone No:[+[protected]]

5.Time and date:10:38am.07/01/2023

6.Amount:500/-taka

7.screen shot:

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Jantatul Islam Jui
US
Jan 09, 2023 3:08 am EST

Hello sir,

I dipojit 550 taka but i badly tipe rong amount 300 taka please chak this😭

My player id =[protected]

My nogad nomber =[protected]

Your nagad wallet number =[protected]

My transaction nomber =71MDUSIV

Time = 12:06 pm

Date=(02/01/2023)

Please chak my dipojit and sent my full amount 😭😭

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M
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Mamo Rashid
US
Jan 29, 2023 1:23 am EST

1.BDT wallet No (User ID -Gaming ID : [protected]

2.Transaction ID TrxID No : 71O1IVVS

3.Client phone no :[protected]

4.Agent phone no: [protected]

5.Time & Date: 4/02 PM 28/01/2023

6.Amount :1000Taka

7.Screenshot :

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Josim Khan
US
Feb 05, 2023 7:45 am EST

1,user id [protected] 2,trans id 71old5ko 3, chient phone nambar [protected] 4,nagad agent nambar [protected] 5,nagad time and date 05/02/2023 12:56pm 6,amount 500 7,nagad screenshot

J
J
Josim Khan
US
Feb 05, 2023 7:49 am EST

1,user id [protected] 2,trans id 71old5ko 3, chient phone nambar [protected] 4,nagad agent nambar [protected] 5,nagad time and date 05/02/2023 12:56pm 6,amount 500 7,nagad screent... আমার ওয়ালেট এটাকা জামা করার জন্য অনুরোধ করা হলো্্্

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Mr Raju
US
Feb 07, 2023 2:31 pm EST

স্যার আমার এই ডিপোজিটের টাকাটি এখনো পর্যন্ত আমি পাইনি আমি আপনাদের ইমেইল ঠিকানায় ইমেইল করেছি কিন্তু কোন সমাধান হয়নি এই সমস্যার পিলিজ একটু দেখেন।

1.Player ID. [protected]

2.Transaction ID. 9JU9HZMETR

3. Client Number. [protected]

4.Agent Number. [protected]

5.Time. 09:48 PM

6.Date. 30/10/2022

7.Amount.600 TK BDT

8.Screen Shot.

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S
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Sujit Paul
US
Feb 23, 2023 11:39 am EST

Deposit Rejected operator

Player ID: Protected

Transaction ID: 71PT1UXV

Client Nagod Number :protected

Agent Nagod Number :protected

Time:8:49 AM

Date:23/02/2023

Amount : 5000 TK

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S
S
Shakilrita2812
US
Feb 26, 2023 4:36 am EST

Gaming id.[protected]

Trxl id 71PZI8UJ

Client number.[protected]

Agent number.[protected]

Time.8:53Pm

Date.24/2/2023

Amount.300

View 0 more photos
S
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Shakilrita2812
US
Feb 27, 2023 4:09 am EST

Gaming id.[protected]

Trxl id 71PZI8UJ

Client number.[protected]

Agent number.[protected]

Time.8:53Pm

Date.24/2/2023

Amount.300

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M
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Mohon Hassan
US
Mar 07, 2023 8:02 am EST

I'd.[protected]

Transaction I'd..AC7893PKU6

Agent..[protected]

Amount..500

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S
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Sajib007
Narayanganj, BD
Mar 26, 2023 12:01 pm EDT

1st problem

Ac/id:[protected],trxid:71RYGPJD, agent nbr:IT Shop, client nbr:protected,amount:7000 taka, date:23/03/23,time:8:28pm,payment type:fast nogod

2nd problem

Ac/id:[protected], trxid:71RKOEQU, agent nbr:Hyatt Trading, client nbr:protected, amount:570 taka, date:18/03/23, time:10:46am, payment type: fast nagad

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Omar Elwarakii
US
Mar 28, 2023 12:40 am EDT

I have deposited twice but I never received the money on the account I contacted the sup team but they keep sending me the same email over and over again I chatted with them but they also keep saying the same thing I provided them with all the info they asked of me but still left with no solution and no money received on my account

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RJ Roman jay
Dhaka, BD
Apr 17, 2023 9:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

1.id:[protected]

2.Transaction id:ADH7K0E34L

3.Client number:[protected]

4.Agent number:[protected]

5.Time: 04:28pm

6.Date:17 Apr 2023

7.Amount:1200

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@Raja Babu
US
Apr 17, 2023 10:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hlw sir

Mai Raja Kumar Apne 1xbet ACCOUNT [protected] me 500INR Deposits kiya but wo paisa Abhi tak Add nhi hua hn

Deposits Time:- 14/04/2023 7:54PM

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Tat Htun
US
May 04, 2023 1:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

hello 1xbet may 04 I transfer finished. SGD 50$.I forget comment code.I don't get my 1xbet account deposit. please that deposit my 1xbet. account.

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S
S
supun095
Gampaha, LK
May 11, 2023 2:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

username:supun095

my nagat account no:[protected]

Deposit amount:sr.2000

View 0 more photos

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