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Active Network
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2.0 62 Complaints
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Active Network Complaints 62

ComplaintsBoard
T
11:21 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

Be careful when you register for races at active.com! I apparently signed up for a trial membership to active advanatage which if you don't cancel in 30 days, charges your credit card $59. 95. I am always very careful to avoid signing up for unwanted email updates and trial offers, but somehow this one slipped under my radar. The active.com customer...

Read full review of Active Network and 144 comments
ComplaintsBoard
J
5:54 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I clearly didn't read all the details, so this is my fault, but just in case you sign up for a race using Active.com, watch out for the hidden charge for their Free membership of $59.95 a year . I signed up for a race, paid the fee through active.com, then 30 days later was billed for an extra $59.95. I called the number on my credit card. The recording...

Read full review of Active Network and 28 comments

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Overview of Active Network complaint handling

Active Network reviews first appeared on Complaints Board on Sep 2, 2009. The latest review Muddy dash was posted on Nov 10, 2023. The latest complaint sneaky membership signup was resolved on Nov 13, 2014. Active Network has an average consumer rating of 2 stars from 62 reviews. Active Network has resolved 16 complaints.
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  1. Active Network Contacts

  2. Active Network phone numbers
    1800 836 406
    1800 836 406
    Click up if you have successfully reached Active Network by calling 1800 836 406 phone number 2 2 users reported that they have successfully reached Active Network by calling 1800 836 406 phone number Click down if you have unsuccessfully reached Active Network by calling 1800 836 406 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling 1800 836 406 phone number
    100%
    Confidence score
    Australia
    +1 (469) 291-0300
    +1 (469) 291-0300
    Click up if you have successfully reached Active Network by calling +1 (469) 291-0300 phone number 0 0 users reported that they have successfully reached Active Network by calling +1 (469) 291-0300 phone number Click down if you have unsuccessfully reached Active Network by calling +1 (469) 291-0300 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +1 (469) 291-0300 phone number
    +1 (866) 561-0647
    +1 (866) 561-0647
    Click up if you have successfully reached Active Network by calling +1 (866) 561-0647 phone number 0 0 users reported that they have successfully reached Active Network by calling +1 (866) 561-0647 phone number Click down if you have unsuccessfully reached Active Network by calling +1 (866) 561-0647 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +1 (866) 561-0647 phone number
    North America
    +44 800 086 9135
    +44 800 086 9135
    Click up if you have successfully reached Active Network by calling +44 800 086 9135 phone number 1 1 users reported that they have successfully reached Active Network by calling +44 800 086 9135 phone number Click down if you have unsuccessfully reached Active Network by calling +44 800 086 9135 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +44 800 086 9135 phone number
    100%
    Confidence score
    United Kingdom
    +64 800 440 877
    +64 800 440 877
    Click up if you have successfully reached Active Network by calling +64 800 440 877 phone number 1 1 users reported that they have successfully reached Active Network by calling +64 800 440 877 phone number Click down if you have unsuccessfully reached Active Network by calling +64 800 440 877 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +64 800 440 877 phone number
    100%
    Confidence score
    New Zealand
    +49 800 183 0001
    +49 800 183 0001
    Click up if you have successfully reached Active Network by calling +49 800 183 0001 phone number 1 1 users reported that they have successfully reached Active Network by calling +49 800 183 0001 phone number Click down if you have unsuccessfully reached Active Network by calling +49 800 183 0001 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +49 800 183 0001 phone number
    100%
    Confidence score
    Germany
    +852 800 906 509
    +852 800 906 509
    Click up if you have successfully reached Active Network by calling +852 800 906 509 phone number 1 1 users reported that they have successfully reached Active Network by calling +852 800 906 509 phone number Click down if you have unsuccessfully reached Active Network by calling +852 800 906 509 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +852 800 906 509 phone number
    100%
    Confidence score
    Hong Kong
    +65 83 889 192
    +65 83 889 192
    Click up if you have successfully reached Active Network by calling +65 83 889 192 phone number 1 1 users reported that they have successfully reached Active Network by calling +65 83 889 192 phone number Click down if you have unsuccessfully reached Active Network by calling +65 83 889 192 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +65 83 889 192 phone number
    100%
    Confidence score
    Singapore
    More phone numbers
  3. Active Network emails
  4. Active Network address
    717 North Harwood Street, Suite 2500, Dallas, Texas, 75201, United States
  5. Active Network social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

Most discussed Active Network complaints

hidden charges
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(opinions to this review)

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