Airtel’s earns a 2.5-star rating from 1313 reviews, showing that the majority of subscribers are somewhat satisfied with service.
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complaint regarding the marking of wrong negative verification
I applied for new airtel post paid connection in the month of November, 2007. I paid 699/-rs in advance for one year rent. I got new mobile number from them which is [protected]. This number was barred within 5 5 days after activation. I called so many times at airtel customer care, all the time their executive noted my concern, but did not take any action till now. Not only executives, I talked Mr Narender Singh who is the shift incharge on the floor. I also visited at their 14 sector, Gurgaon office regarding this concern. But nobody helped me out .
All the time their executive and shift incharge asked my alternate number, I gave them my Team Leaders mobile number as well as Landline number. I also gave them my employee Id for verification. Neither their verification officer called me nor to my Team Leaders.
I am tired to call at their customer care number. I have left the hope to get the problem solve.
I think airtel recruited all the time JOKER for it's organization. All IT'S EMPLOYEE ARE JOKER. There are some name of it's organization worker.
SOHAN CUSTOMER CARE OFFICER, NARENDER SINGH SHIFT INCHARGE. AJEET SALES OFFICER. JITENDER ANAND CONTACT NUMBER [protected]. KHUSHWANT SAINI (TL)([protected], [protected]) SOME NAMES I FORGOT.
Now I don't want my new number to be activated. I just want to present complaint regarding all problems infront of consumer court and TRAI.
Let see what do they do for me.
I learnt a lessen and I will not recommend anybody for AIRTEL CONNECTION. I am using AIRTEL landline I will disconnect that and will not pay them bill.
airtel 441
Airtel is one among those who provide worst services
My mobile no is [protected]
And I was using airtel 441 plan in which airtel to airtel calling is free
It has been deactivated without any prior notice
Fed up with the services of airtel
I suggest the complaint board not to happen like this in future
Hey! My number too was demo 441 and was deactivated without prior notice on Feb 4 2011. On sending query4 times, first response was AIRTEL people told that I have requested for a plan change through SMS, second time they said that I recharged with booster 22, third time they said that I have wrongly pressed an option from a telemarketing call and finally the fourth time they said that the plan was withdrawn 2 years back. I was not satisfied with this response and wrote to 121@airtelindia.com and again to nodal officer. I have recorded all these interaction and have them as evidence. To the nodal officer I explained the matter clearly and proved that the mistake was not on my side. They have again given my plan back on 1st Mrach 2011.
Happy now.
### airtel. mine too was a demo 441 plan which had 75 mins A to A free daily.the plan has chnged wo proir notice. Mother ###ers they charge a hell lot now
recharge through online banking
Hi,
I tried to recharge my airtel prepaid card through online banking. But airtel card never got recharged with that amount.
I got message from airtel saying "Sorry, your request cannot be processed at this time".
When I asked customer service about this they said my number is not recharged with any amount and thay don't know about the message.
It is so bad that they are cheating all by taking amount without giving any service. Be aware, don't try to RECHARGE THROUGH INTERNET. You will loose your money.
I am noushad ahmed my no. is [protected], I was activated the NOP service on 28/6/2011. but when i use this service money is deducted from my main balance, I complaint
many time to customer care (reference no.RNPSE40629497545, RNPSE40629499187, RNPSE40630708048, CNPUD20701310566) but problem is not solve yet.
please take the proper action.
AIRTEL IS WORST.THEY JUST WANNA EARN MONEY NOTHING ELSE
Yes im much worried about recharge though online, But i found safe to recharge online from www.fastrecharge.com, they may delay some time to process but they truthfull.
Hi,
Im using Airtel prepaid card. Two days before i was getting one message from Airtel, that says, they are going to deduct one rupee per day based on my sheme.
But i dont activate any scheme. Then how they send like this.
And last two days they are deduct more than 5 rs from my account. How to avoid this intecent activities.
Pls...
wrongly charged
hi,
thanks for such a service as urs.
i had subscribed for Gprs service from airtel with the rent of 400 rs per month. the customer care personnel informed me that i would get 100 mb of free download, but when i got the bill i was charged for surfing the net as well which was not informed by the customer care. the bill went as high as 3500 rs.
i have nobody in airtel to listen to me plz help.
waiting for ur prompt reply.
thanking you
clifford macwan
I am using your sevice for last 10 Yrs. Currently i took 1 new No. ([protected] ) for the month of Nov 07 & i am facing a lots of problem from your side every month. I wrongly charged so many times & i complaind for the same but you people are not able to solve the problem. Recently i charged for Rs.45 on 23 march 2008 & i logged a complaint at your relationship centre located in Fort (FOUNTAIN) on the same day.Again i charged for caller tune but i am not activate this service. Your Executive check all my details & than he replied me you get the refund within 24 Hours.Now the senario is if i call to your customer care they people told me we have only 20 days complaints & you complaint 20 days back. So we are enble to check your complaint. If you check my complaints on a same month i discard your caller tune service & now no one able to give me a proper feedback about my complaints. This is not a first time, So many times you people charged me wrongly . I just want to keep your concern about my previous complaints. I wrongly charged Rs. 99 for the month of Jan & i get the refund on 24 march 2008.I dont know now how much days you people take to process customers complaints.
I think we are waisting our time to choose AIRTEL service.
Please check all my details for the same & i am waiting for your reply, otherwise i file a FIR report for the same.
i has topuped for 50 rs and after 5 hr the balance is only 2 rs i have spoken for about only 15 mins my call rate is A to all mobile only 49 paise. I have already complaint on care they said they reply on 20 th feb
no network coverage
I have 2 airtel cug numbers +91-[protected] and +91-[protected] and I have many freinds in dell who have cugplan. There has been no network since many hours as soon as I entered in mohali from chandigarh, inspite of prepaid customers getting full network in the same area. We cant even make emergency calls.
Plz revert or I have to disconnect my numbers
deficiency of service
Dear sir,
I had purchased a motorola mobile handset as part of a rs 1999/- scheme from airtel in conoor (Tamil nadu) on 14 june 2007. The scheme had a airtel sim card with 2 years validity & rs 1999/- free talktime between airtel customers.
The sim card was activated & was in use till 07 july 2007 after which I removed the card for later use.
When I tried using the card on 10 august 2007 it didnot work.
Therefore I went to the airtel head office in conoor from where I had purchased it on 13 aug. The dealer told me that the card was damaged & it had to be replaced. Accordingly I paid rs 150/- for a new card & the number was re-activated by end august.
However on activation I started getting calls from a local person stating that the number belongd to him. Thereafter around 03 sep the number was again discontinued. On checking up with the dealer, he gave no satisfactory reply & I had to make repeated visits to him for an answer. It was only by first week of oct that he gave a reply. He stated that the number had been deactivated by airtel in july first week due to non reciept of documents & thereafter on recycling the number had been re-allotted to some other customer.
He agreed that the fault lay with airtel as the documents had been provided in full to his office but due to some negligence they were lost. Further airtel didnot inform me regarding the same before disconnecting.
The dealer assured me that he will speak to his head office & get a solution to the problem.
However it has now been two months & despite repeated reminders no action is being taken ither by the head office of airtel at conoor or at ciombatore. Every time I approach the dealer he gives me a vague answer with false assurances of action.
The present status is that I have both the sim cards (Original & the reactivated one) with me.
I wish to file a complaint against airtel for their deficiency in service. So may I request you to kindly suggest as to how to go about it.
Js gill
My written request to refund the Rs.3500/- paid to airtel is not process since Jan-2008 till date 22.05.08
I was asked to pay anothe 3500/- towards fresh deposit
pl return my money 3500 for which written request was submitted at KG Road Airtel outlet
Ashok
cheating customers.
I am not at all satisfied with the connection... and I just sticking to this connection, because of the fancy number, which have selected... there is nothing cheer for us, the airtel prepaid customers... as you are no longer providing any call rate deduction or msg deduction... and I have already held one vodafone connection without dropping ur connection as the above-mentioned number weakness... So please be a little lenient towards ur customer... at least stick to one call deduction policy other than changing one after one everyday... i coming to that one offer, which u introduced recently i.e. 2 rs. rent per day for call rate reducing... and u were fail to inform us, the customers that the present 65 plan is there... u can also use that... that addition didn't come for knowledge... and v directly went for the 2/day plan... So please be honest in ur approach towards the customers...
I got message display form AIRTEL informing the Mega offer of getting Rs501/- on Rs501/- top-up
On Topping-up my account for Rs501/- through Internet banking only Rs445/- was credited to my account against the promised Rs501/-. Getting shocked I inquired the Customer care officials and they respond that this is applicable only on Easy Recharge/Coupin recharge. But already I have done recharging through Internet banking and have got the Benefit of such offers. Details of such transactions are:
1. On 1st june 2007: Recharge for Rs1100/- was done and the benefits availed. Transaction code: [protected]
2. On 19th November 2007: Recharge for Rs 599/- was done and the benefits availed. Transaction code: [protected]
3. On 14th Feb 2008: Recharge for Rs121/- was done and the benefits availed. Transaction code: [protected]
What can we do for these thieves. The only way is Consumer court which will waste our time and money.
We people must change ourselves or make them to change their attitude.
This is very disgusting to write a complain against airtel, one of the top organisation in telecommunication.
I am a resident of Guwahati, Assam.
My point is that- why do my AIRTEL BILLS are not getting delivered in my address...?
This is happening from last 5-6 months that i have ask my neighbours and tenants for my bill...if any of them got that...?
I made several complaints in M/S CHETNA (connnect), Silpukhuri, Guwahati and also tried my matter in the call centre where the smart guys and gals used to say in very sweet voice- HOW CAN I HELP YOU?
After all conversations i asked them for the SR No. but they dropped the phone by making some excuses like link failure etc...
Last month i did not paid my dues and made my connection temporarily disconnected..
Two guys from F S Communication(collection agency), Ganeshguri, Guwahati came and promised me for a waiver of Rs. 350 from my bill amt. and will solve my case soon.. After hearing all the things i paid my bill less Rs.350 but nw it is showing a overdue of that amt.if that amt. would have been waived off than why it is showing balance in my a/c. and that i saw in a airtel connect as AIRTEL is saving papers by not generating bills...
NOW AFTER A LONG STORY, CAN I EXPECT A SOLUTION OF MY PROBLEM FROM YOU AIRTEL PEOPLE.. I MADE TELEPHONIC COMPLAINTS, WENT TO CONNECT AND NOW IN THE NET... LETS SEE HOW GOOD IS YOUR SERVICE.
Hi,
My mobile Number : +91 [protected]
This mobile purchased on Nov 2007 with LG Handset with bundle of set
From last week i have balance 1200 /=
When i checked the balance amount on saturday its showing 000
Saturday night i called up to call center at night 11.30pm
1) M/s Usha she took the call and she informed that the offer was closed that whay your money will not be there
i asked her with out information to the customer
2) But she couldnt answer i informed her to transfer the call to Tem leader
She transfer the call to Mahesh he is the team leader
I told him same conversation to him but Mahesh has replay that sorry for happen this issue
We will do it on wednesday you will get the amount back
suddenly he told u chaged the SIM another handset N70 i told him when i taken this handset i didnt
remove the SIM then i told him transfer the call to Manager
3)Mahesh informed that there is no manager today sunday they call back to you
then he put me on hold 10 min and informed that manager was the there then i spoke to sudkher he is manager
he told same thing i told him i want mony back
he coulnt able take this call and he replied sunday you can get the call from our end
4)sunday 10.15 am Vinodh called up and asked what was the isse i told him there is no proper answer from your end
i want money back thats it
This is the way AIRTEL giving service to the customer
I want money back
If you want to contact please call this number +91 [protected]
Regards,
Sabeel
airtel (jharkhand) customer care service
My name is pramod ranjan thakur, I have an airtel sim from approx 5 years which is issued on my name and my number is [protected] and my balance is rs.314.47
From yesterday evening iam trying to do call from this number but everytime it is showing "call drop" and neither any call is coming on this number.
Due to this problem I called in customer care (Jharkhand) in the morning at 12 noon to 12:30 p. M. From my different number i. E. [protected], at that time some lady had recived the ph. I told her my problem and she told me that this problem will get solved within 2hrs. And she didnot gave me any complaint no. At that time.
In the evening at 5p. M. I again did the call, at this time some mr. Chandrashekhar had recived the phone, I again told him the problem and asked him the complaint number and he told me that he is not able to give me any complaint number. He also told me that to do call after 1/2 an hr.
I again did the called after 1/2 an hr. To asked the complaint no. And some lady again recived the call and she disconnected the ph.
Again I did the called and at this time some miss. Kumkum had recived the ph. When I asked her the complaint no. She told me that at this time server is down you again do the call after 1/2 an hr. When I asked her senior officer no. She told me that at this time no senior is present in the office and she also disconnect the ph.
Due to this problem iam not able to recive any ph. And iam facing lots of problem.
I request you to take some action against that employ and solve my problem as soon as possible, otherwise I will publish this issue in newspaper and forword this problem in consumer act. And court.
Kindly go through my problem and take some nessecary action against this problem and inform me on my email id.
Thank you
It is correct ..because Airtel mobile network cheat the customers I am also facing 1problem I recharged STD call cost cutter with stv 14 that is call cost for std is 40p/min but they charged 60p/min so, try 2 avoid call 2 customer care but instead of that put mail 2 customer care with specified problem nd mobile number.still if they can't respond 2 ur complaint please make a complient 2troi (telecom regulating authority of india) they consider our problem nd help us...
my name is aryan srivastava and my mobile no is [protected] my gprs pack is also my mobile 1 month but my balance is cut in main account
DEAR SIR. I M SUBODH KUMAR MY MOBILE NO. IS [protected]. MY MOBILE IS NOT RECHARGE IN ANY RECHARGEBLE CUPAN. SO REQUESTING YOU TO SOLVE MY PROBLEM.
dear sir . i m anjum parvez my mobile no is [protected].i am facing last one month problem my money is deducting from my balance everyday indian rupees 2 i have given complaint lot of times in our nearest customer care but still the problem is not solved. so humbly requesting you to consider about my problem as solve as soon as possible.
Dear Sir
My Name is Md. Mahmood Alam and my Mobile NO. is [protected]. My Outgoing calls are blocked by airtel without any information. If I dialing any no. there is a voice call "this facility is not available in your mobile please contact airtel coustmer care". If any address verification needed so kindly inform me . I am attaching my photograph for confimation of my end. I am kindly request you to kindly shoot out my problem
My others Mobile no. are : [protected], [protected]
mail id : mahmood0316@gmail.com
dear Sir,
My name is Kanti Devi, wife of Girdhari lal, residencee of B/10, Cr, Rd.No;- 1, bagunhatu, P.O:-Baridih, Dist East singhbhum I have an airtel sim from approx 2 years which is issued on my name and my number is [protected]
yesterday evening my sim card. this card is used by some other person, therefore i request you to please closed my airtel no [protected]
Any other enquiry please contact [protected], [protected].
i am attached the adderess proof for your verification.
your sincerly customer
Kanti devi
good morning airtel
a request to sir that a airtel tower cannection which i want to establish in my home town . so plaese kindly give me full information plz ?
from-SATYENDRA KUMAR
AT SOBA
PO KARIMANDIH
DIST -PALAMAU
PIN 822115
jharkhand
mobile nO09955353897
hi, my name is arvind and i want GPRS facility in my mobile but there is no meaning of your customer care number i m trying to call from many days but it is not accepted by your workers . so finally when i was call maharasta customer care and install mobile office in my cell but while connecting to internet it showing message like " SUBSCRIBE TO PACKET DATA FIRST " .so please do somthing for me to come out from this problem
ARVIND KUMAR BASSAN
[protected]
JAMSHEDPUR
JHARKHAND
Air tel costumer care service is extremely bad and poor quality in Jamshedpur (Jharkhand), when I was asking about DIAL UP CONNECTION on my laptop ( for ### internet facility through Mobile office)there reply for that go and contact to your computer expert or any computer shop after that my no [protected] is blocked for costumer care center, i am not able to contact with any costumer care executive, no buddy no anything about plans, poor knowledge, poor communication skill, poor service everything is disappointing and disgusting. Sorry to say but blocking number for costumer care is extremely cheep. Please if any buddy has any answer of my question/complain please reply me or mail me.
Regards,
D. K. Sharma
[protected]
good morning airtel
a request to sir that a airtel tower cannection which i want to establish in my home town . so plaese kindly give me full information plz ?
from- kuldeep kumar kewat
c/o santosh kewat(kewat saw tola)
balidih more
dist- bokaro
pin no-827014
jharkhand
mobile no [protected]
disconnection of mobile no: [protected] without confirmation
Dear Sir or Madam,
From last few days my wife Mobile No: [protected] got disconnected without any confirmation from Airtel Bihar.
This number was purchased by my wife from a retailer of Gopalganj (Bihar).
I don't know the name of that person whose documents has been submitted for this Number.
I just want to submit my documents & get registerd this number my by Name.
Kindly confirm Tel/Fax Number on which should I contact for this issue as Airtel Bihar Customer Care No: [protected] is continiously busy.
Pls do the needful at earliest & obliged.
Regards
have services of fax on your service
harassment of prepaid mobile phone users
I am an Airtel prepaid phone subscriber and trying to recharge my phone for the past seven days. The customer care of Bangalore is one of the worst I have ever experienced in my whole life. The excuses are that the server is down ( for the past seven days), I should cancel my IST connection, I must wait, why did I not recharge before its validity ( the delay was on their account and now it has become the reason). I cannot believe that the No.1 service provider in India treats its prepaid customers with such contempt and poor service
Hi,
My mobile Number : +91 [protected]
This mobile purchased on Nov 2007 with LG Handset with bundle of set
From last week i have balance 1200 /=
When i checked the balance amount on saturday its showing 000
Saturday night i called up to call center at night 11.30pm
1) M/s Usha she took the call and she informed that the offer was closed that whay your money will not be there
i asked her with out information to the customer
2) But she couldnt answer i informed her to transfer the call to Tem leader
She transfer the call to Mahesh he is the team leader
I told him same conversation to him but Mahesh has replay that sorry for happen this issue
We will do it on wednesday you will get the amount back
suddenly he told u chaged the SIM another handset N70 i told him when i taken this handset i didnt
remove the SIM then i told him transfer the call to Manager
3)Mahesh informed that there is no manager today sunday they call back to you
then he put me on hold 10 min and informed that manager was the there then i spoke to sudkher he is manager
he told same thing i told him i want mony back
he coulnt able take this call and he replied sunday you can get the call from our end
4)sunday 10.15 am Vinodh called up and asked what was the isse i told him there is no proper answer from your end
i want mondy back thats it
This is the way AIRTEL giving service to the customer
I want monney back
If you want to contact please call this number +91 [protected]
Regards,
Sabeel
wrong bill/charge
I am using the airtel services from more then 2 years but everyday i have faced some problem or other. and I need to call them every 2nd day for resolution of the problem. and few problem are very frequent like charges of de-activated sims which appears every month but i wasn't using it. I just want your help that where should i go to get the justice. is there any way so that i can take the legal actions against them. I have already talked to there very senior persons like one of technical head of south zone visited few months back to resolve the speed problem. but problems never ends. when i called them they this should be resolved at the very soon. please help me out so that I can take the legal actions
hi, i have being using airtel post paid connection from past 1 year.
in every month bill they are charging Rs. 40 extra for other sms. which i am not using at all.
my airtel live & GPRS is deactivated from last 4 months.
when i had called Customer care, they told that they are charging for airtel live. which i am not being using at all.
Airtel Live has been deactivated than why should i pay every month.
kindly look into this matter seriously.
i am not going to pay bill til i will not receive any feed back from you.
hi, some person named Pravin Agrawal had an identy card of airtel had came to my office last week at Goregaon-west. he gave information regarding plan of 300 minutes free & 600 sms free every month. i had paid him for the 9 airtel simcard connections. he told that the card will come to your home by courier. but it had not came till now. i think he is a fraud person who is spoiling your reputation in the market, as if airtel network problem is going on nowadays. the goodwill which arirtel had maintain is spoilt by persons. look into this matter as early as possible.
we had decided to do police complaint of that person named who is supervisor of Pravin Agrawal. his name is Raj Sharma and his number given by him is [protected].
look into this matter sreiously & take immediate action.
I have been using Airtel connection for the past 3 years. It was initialy in my name and the got transfered to corporate and then back to me on 05.02.2008. The first bill was ok, the 2nd bill had a one time charges of around 1700/- plus. I paid this bill. The 3rd bill I get also contains One Time charges and this time more than Rs.3000/-. I had contacted Airtel office at Park Street, Kolkata but they have till date not been able to resolve the issue.
This is a very bad experience I am having with Airtel.
harrasment to customer over s bill that is already paid
I am a customer of Airtel
My mobile no. is [protected].
Account No. 102-[protected]
Bill no. [protected]
My latest bill shows previous balance for an Amount of
Rs. 1,142.49(Rs. 1092 + 50)
This previous bill of Rs. 1092 was to be deposited before last date 8 Nov.
I had made an online payment for the same as Rs. 1093 through online payment system of Airtel India by my citibank credit card on 7 Nov at 8.30 a.m.
Airtel at that time accepted the payment & gave my bank, Citibank an approval no. for this payment.
My bank has cited this no. as : 060875.
But, even after all this Airtel Billing department & customer care doesnt stop harrasing me. Everyday i get numerous messages, & phonecalls asking for this amount.
Payment that i have already made well before last date.
It should be noted here that I am not going to make the payment again.
I have given these details alongwith the approval no. to the customer care representatives, but the unethical & Unjustified demands & phonecalls don't stop here
I was even threatened that my connection will be disconnected.
I am warnig Airtel, If they dont stop such an unlawful act here & send me an apology letter & waive off these charges, the company might have to face repercussions in Consumer Court.
As for the Billing demands for this month, due on 9 dec. I have already sent the cheque, via drop box, at manav chowk, Rohini.
The amount in this cheque is Rs 427, as this is the amount actually due on me according to call charges Last month
Hoping for an urgent & favorable responce
Veena.R.Kant
I received many messages and calls from airtel at my no. [protected]. I am bucked up with this.
I am equally disappointed with airtel services. My mobile number is [protected] and I am using services from last three years. I avtivate and deactivated the GPRS only on one or two weekends in august 2009. Now I come to know that it was never disconnected. this is happening from two and half months and full charges are levied in my bill. THis is really sad and makes me feel fooled and looted. I talked to rep and they say they can waiver only one month charge and not for the full period. I am planning to switch to some other subscriber.
please activate my pospate card and also please from next time send my mobile bill in my email id - eklvyamit@gmail.com.My number is [protected], this is my corporate connection.i have paid my first bill of rupees 500 but not got any feedback.air-tel receipt no.1244328. .immidiatly reply me..t hanking you
Regarding Bhabesh Rashailee.
Dear Sir/Madam
We are having CUG (5 No.s) of Kolkata - the no.s are [protected], [protected], [protected], [protected] and [protected].
Against the Bill dt. 12.03.09 of all these five no.s, total Rs. 5986.75 was paid vide our Chq no. 991171 of 31.03.09 of Axis Bank Ltd. which was debited from our Bank on 03.04.09. But after receiving the Bills of 12.04.09, we find that all the accounts are showing incorrect balance. This is only due to the reason that in last month the credit of one account was put in other account. After our complaints (no. [protected], [protected] etc), hope now the accounts are regularised.
Now can you kindly let us know what is the actual payable amount against all of these five no.s (agst Bill dt. 12.04.09) separately so that the payment can be made at an early date.
Looking for your quickest reply.
Regards
JAYANTI DOMESTIC PRODUCTS PVT. LTD.
9B, GANGULY LANE
KOLKATA-700 007
Dear Sir,
I am Sarath Babu S airtel postpaid customer from trichy. My mobile no is [protected] and my ac no
is 114 - [protected]. I am already closed this postpaid no the date of 4th Nov 2008 at your karur bye
pass airtel branch in Trichy. My unbilled amount Rs 398 also paid through my credit card at the same
date (4th Nov 2008). My Receipt no is 114 - [protected] but now i have received overdue statement
from your airtel for this same postpaid no the date of 30th March 2009. below i have mention my ac no
and receipt no also please find out the details and verify my ac status and update my payment details in
very soon.
Name : S.Sarath Babu
Mobile no : [protected]
Ac no : 114 - [protected]
Date of payment : 4th Nov 2008
Receipt No : [protected]
SR No : [protected]
Note : If you not clear this problem in very soon, i will take further legal action ...
Thanks & Regards
S.Sarath Babu
Ph [protected]
Respected sir, last two month my mobil bill detail send by my mail id. my mobile no [protected]. sir I am student and last tow month my bill was very high so i was check my all contect detail but not sure so please send my detail bill.
is there a provision to pay post paid connection bill online through net banking? if os what is the modus operandi
dear sir,
my name is satprakash. my airtel number is [protected]. my add. is f-265, near m.i . convent sch. sanjay colony, sec-23, faridabad. my due date is 15-08-08. but when i went for deposited my bill in airtel office near neelam bata road but their software dameged. so they are not acceped cash . and other office in faridabad sco-20, sec-12 near sale tax office tey are not accepted mobile bill, they only accepted land line bil, so i have not deposited my airtel bill yet, so you are requested donot fine 50/- because i have no option to deposite my bill, when the airtel software reparied than i deposited my airtel bill. thanking you
with best regards
satprakash
mobile no-[protected]
I HAVE ALSO BEEN FRAUDED BY “AIRTEL” PEOPLE THEN I HAVE FILED A CRIMINAL COMPLAINT AGAINST THEM. In THIS CRIMINAL CASE Mr. Sunil Bharti MIttal (C.M.D.) has been summoned by the H'onble Court under Section 420 & 468 I.P.C. (both non-bailable sections) along with 6 other sections of I.P.C. for OVER CHARGING AND HIDDEN CHARGES for looting the innocent subscribers... LETS JOIN HANDS immediately TO FIGHT WITH THIS SOCIAL ECONOMIC ISSUE... MY CONTACT NO.:- [protected]; name:- Advocate Lalit K. Gupta.
my Airtel No is9987262728 and Customer Account No is 109-[protected]
On 5th Aug at 11a.m. I had made Cash Payment of Rs2317/= at Airtel Relationship Centre Mira Road and had received SMS confirmation of this in the A/N.
I was shocked to find that from 7p.m of same day ALL OUTGOING CALLS WERE BLOCKED and inspite of several trials Customer Care [protected] was not responding to my Complaint on 5th Aug
At last when get through Customer Care Executive I was told that it will take at least FOUR HOURS to sort out the problem of OUTGOING CALLS NOT GOING.
This shoddy Service is unacceptable and as a Snior Journalist in a leading Business Journal, Iwill take up this issue with the highest authority. Incidentally this is my second attempt to submit this Memo-the previous time website was disconnected before I could get the Confirmation Code. If this happens again it would not be good for Airtel and I have saved this on my P.C.
please block my number - [protected]
i lost my sim with my phone kindly lock my number [protected]
with Lg gu220also activated gprs stop the programe near to kanpur railway station kindky help me to find out no
alt cont no...[protected] (DEVENDRA SINGH )kanpur
[protected](nishikant ranjan) ranchi jharkhand
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Ms. Kapoor,
This is with reference to your post, dated 14 April 2017.
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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i lost my mobile which has an airtel sim card having a number [protected].
please block my sim card as soon as possible
Dear Sir,
I have lost my mobile with Air-tel SIM card yesterday on 20th April 2016 at Peenya Bangalore while traveling by Bus, My mobile No. [protected]
Kindly block the SIM immediately and request to send me a new SIM with same number at my address, Request to do the needful at the earliest.
Ashok J Shendre
Somsandrapallya, HSR layout Bangalore 560102
I have lost my mobile with Air-tel Sim card, My mobile No. [protected]
Kindly say me what to do now immediately as soon as possible.
my name is sunil kumar from mandi (H.P)
SUNIL KUMAR
I have airtel post paid number [protected]. I have lost my mobile. Hence please block my simcard immediately. I will submit the required documents tomorrow in the kumaraswamy layout airtel office - 560078 since the office is closed at this point of time.
Dear sir/Madam
I have lost my mobile with Airtel Sim card, yesterday night 10.02.2016 at 8:30PM.My mobile No. [protected] Kindly block this sim card immediately as soon as possible.
my name is nishant Sharma
contact: mailme.nishantsharma@gmail.com
Lost My Cell With An Airtel Sim Card
Airtel Contacts & Informations
Posted: Prakash samant
Please block my number - [protected]
Complaint Rating:
Contact information:
AIRTEL
India
i lost my sim with my phone kindly lock my number [protected]
My airtel sim card and mobile lost my number:[protected].
please block my SIM card in order to avoid misuse of same.
I have lost my mobile with Airtel Sim card, so Please block my simcard my Airtel No: [protected] immediately
Dear Customer( [protected]),
This is with reference to your post dated 08 July 2015.
Please share your alternate contact number with us at airtel.presence@in.airtel.com to enable us to assist you.
Look forward to hearing from you.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our roducts and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
airtel cheating with customers
I got a SMS from airtel customer care stating if we do an e-recharge of Rs. 499 I will get 180 days extended validity I also confirmed the same with the customer care executive before recharging and he said its fine for me to recharge with 499 and I can avail the offer I recharged and found that there was only 30 days validity and I called back the customer care that time itself and he told me that not a problem the validity will get updated automatically every month for 180 days but on 28 Nov '07 after the first month itself my connection got disconnected and when I called back the customer care complaing for the same they told me it will get activated withhin 24hrs and also given me a request no. but the next day after 24hrs it wasnt and I agian called back the customer care and now I was told it takes 48hrs but still it wasnt and I again called up the customer care this time they told me that it will take another 24hrs and when I questioned about my earlier request they told there was no resolution from there end I have to again place a new request this has resulted a great loss to my careers as I was expecting a interview call but due to disconnection for last three days I lost that offer this has happened to me two to three times the customer care people are so irresponsible and Airtel is actually cheating us if you cant implement this offers properly then why do they send these SMS and why are the customer care guys confirm giving false information this is pure cheating I will advise all my friends and colleagues about the same and ask them not to use Airtel at all
poor speed
I got connection for 999 unlimited Broadband plan from airtel on 28/11/2007 in bangalore. The download speed was supposed to be atleast 1/8th connection speed, but the speed that i actually get is 22 kbps.
I had applied for a Broadband connection (Application No.BA0091708) on 19.Apr.08 through one of your Sales Officers (Sameer Hipparagi - [protected]), but till today I have no update from your end.
Am extremely displeased with Airtel services and wish I had not approached you for a conenction. I was promised to have the connection up in 5 days but no word from your end, until the 7th Day I had to call Sameer and tell him not to process the application further as Airtel could not keep up their promised.
I have however given time for the connection installation by 29th EOD, but still no intimation from Sameer. Kindly look into the matter immediately and update me.
flaws in airtel system
1. Staff sitting at customer relationship centre are not qualified about services.
2. They have less information about Airtel product.
3. The staff doesn't the understand the concern of the customer & they give vague reply.
4. There is not coordination among the staff regarding the concern raised by customer, as the response time to concern raised take 24 hrs.
5. The system reflects wrong information.
6. The staff doesn't value customer.
7. If customer doesn't get fruitfull reply from customer care -- sales manager -- nodal officer, then there is no channel to
escalate the issues.
8. Wrong area information is displayed on cell when standing in different area.
9. System display wrong information about corporate when person has enrolled to other account.
10. Whenever a call is made to get the information, a common answer is "System is slow to fetch the information"
i agree with you
no connectivity!
The Data card services subscribed about 7 months ago - are not working at all - all the complaint have fallen on deaf ears as they do not seem to have a system of reversal nor they have a system for resolving the problem.
Every time you call the customer care they have same solution to offer which if they log - probably would know how many times it has been tired before. A company who works in communication arena having taken one month already and have not provided a solution - needs to get into some other space where they have the luxury of time to do things at their own pace.
Pathetic is too soft a word to describe their services - hope this complaint is a wake up call for them.
Failing to find an answer to my problem I discontinued the connection.Also received a number towards the diconnection log. However the bills from Airtel datacard services contiunue to come as before.
They also gave a e-mail id of the nodelofficer.del@airtel.in for any complaint regarding the bill - the mails to this address do not get responded. The complaint number which is a airtel number if called is never picked up or is genrally switched off.
Ever since i have subscribed to Reliance connection and the services have been pretty smooth with out any hiccups.
I hope Airtel starts understanding the value of the customer - and treating him the way he should be .
Dear Ms Gupta, I had purchased Airtel Data card for the internet connection in the month of August from your Chembur branch. I had opted for the Rs.599 unlimited download scheme which was available for a limited time. I had setup for a direct debit for the same. However, when my september bill arrived there has been a direct debit of Rs.7600/- which meant that I was charged for the download. When i went back to the Chembur showroom and informed an executive there viz Mamta, She assured me that there was a mistake in the back office in submission of form and that the back office had not been updated about the scheme that I had opted for and therefore i was charged. She also promised me a full refund for the same. I have made several visits to the Chembur showroom but in vain.I get the same reply that the main head office person's signature is needed. Mamata gave me the excuse of it being Ganesh Chaturthi thats why the gentleman was not in office. Its almost christmas now and still I hvae not been refunded and now the data card is also not working.So when i went to the Chembur branch again .I spoke to another executive called Preeti Yelve who was not only not helpful but also very rude. When i was talking to her she just ignored me totally. I dont know what seemed funny to her but it seemed to me that she was trying to get rid of me as soon as she could. When i questioned her about my account again she just told me to hold on and speak to her head.I sopke to a Ms. Tilotama Shelar over there who promised she will look into the matter and give me a definate reply by last monday which was 18th of Dec and till date I havent heard from any of them. I am writing this email in full frustration hoping to get my case resolved as soon as possible as its been 3 months. I am so frustrated as with your customer service which is as good as non existing to me. I hope you are the right person to help me out. For any further enquiries please feel free to contact me on [protected].My airtel datacard number is [protected]. Hoping to hear from you soon.Thanks and Regards, Dakshata.Savant.
Given that your complaint was on 27th November last year and that I have just subscribed to them early last month and am having innumerable problems, Airtel have obviously not paid heed to any complaints!
The customer service is never any help, in fact calling them is more of a frustration (to put it midly) than anything else. I honestly wish I has spent more time researching the various service providers before going with Airtel's "reputation" - am not sure how much better others are but doubt things can be any worse!
network coverage not being received
I am not receiving airtel mobile services network coverage on rajkot - morbi highway at ajajnta india ltd. Landmark, I am a postpaid customer paying rental of rs. 399 per month, the customer care executive of airtel replied on my complaint that the network will improve within three months not immediately what I have to do for six months where will be I working at ajanta india limited for audit purpose, my mobile number is +91 - [protected]. I am living in rajkot - gujarat, daily coming from rajkot for audit purpose but remaining disconnected with my family members due to airtel network problem.
phone disconnect last 15 daye
1 rupee local scheme, not activated in life time pre-paid card.
As Per Sanjay Kapoor President of Bharathi Airtel Give the Below mentioned Statement , For all Life time Customer and those who are in 999 Scheme are eligible for One Rupee Scheme Local Calls.
Not only that , they are giving advertisement in TV , Newspaper , Just Bluffing the customer.
We have called many times to Airtel Customer care to activate the One Rupee Scheme. Always they promise that with in 24 hours one rupee scheme will be get activated in your pre-paid connection.
Even Customer Support managers are not giving proper response and not ready to attend any calls.
From 12-Nov-2007 to till now 24-NOV-2007 ,24 Hours mean by your customer support is more than a Month. Such a Big service provider Bluffing the customer and cheating the customer.
We waited more than 24 working days instead of 24 Hours still the one rupee scheme not activated in our pre-paid card.
If you are not taking the necessary Action the same mail will be forwarded to your President SANJAY KAPOOR Bharat Airtel (President ).
The below mentioned Two Mobile Numbers Required one ruppee Scheme activation immediately.
Velu D Pre-Paid 999 Life Time Numbers = [protected].
Velu D Pre-Paid 999 Life Time Numbers = [protected].
****************************** ******************************************** ***********************
The financial Express Dated 2-Nov-2007
http://www.financialexpress.com/news/Airtel-offers-Re-1-outgoing-local-call/235239/
The 'Super Lifetime Prepaid' with Re 1 outgoing local tariff for life is expected to open up new segments of the market from the very young to the old, from small towns to rural clusters. Existing customers too can avail of offer free-of-charge or by paying a minimal amount, depending on the plan that they are using, said the company.
Sanjay Kapoor, president, Mobile Services, Bharti Airtel Ltd said, "The new Super Lifetime Prepaid further marks our strategic intent of making mobile telephony more affordable among the masses. In a market which is cluttered with multiple tariff options, we are offering the simplest plan ever in this industry. We are positive that this will yet again open up new segments and expand the market. To reward existing customers, we are offering this free of charge to our old lifetime customers".
need user name and location
To the Airtel Bihar customer care and services chain of command,
I would like to inform you that I am having big problem with below listed mobile no., last two months they sending me an abuse text message while I am out of station. if it is possible please send me their name and location on my given email id.
Here is the no. [protected]
Waiting for your prompt response on the matter, your response will be highly appreciated
Thanks & regards
Respected sir,
I am Praful Kishor, my mobile no. [protected] was in roaming from February 2014. I have been using this no since 2011. Sir my no has been closed on 22 July 2014. Now CCE are saying that, this no can't be activated again. Earlier they were saying that I could get duplicate sim by submitting documents. Sir I need this no. badly. According to rules after getting closed, I could get duplicate sim within 90 days. But it has been only 1 Month. Please do something sir. I will be grateful to you sir.
Thanks and regards.
Praful Kishor
[protected]
[protected]
prafulkishor@gmail.com
Hi,
My airtel number is [protected].and this time i got message from your end that you are going to close this number.
why you will have to close my number.
sir, bihar ke number me 1000rs. ka recharge ho gaya please recharge bake karwa do num, [protected]
Dear air tel unit
' this is asif iqubal from bihar sharif (bihar). i took 2 connection's no is [protected]/[protected] but when i took these connection's they worked only 2 day's. when i consult ur retailer he said u hve subbmitted ur DL there is no mention ur self attested. i did these all things & i again submitted my fresh document's. but i didn't get any +ve rejult. it is going on arond ten day'. i m so worry about ur service. so plz kindly request to ur team plz solve my problem.waiting 4 ur +ve rejult.
MD. ASIF IQUBAL
asifiqubal12@gmail.com
To the Airtel Bihar customer care and services chain of command,
I would like to inform you that I am having big problem with below listed mobile no. [protected], last two months they sending me an abuse text message while I am out of station. if it is possible please send me their name and location on my given email id.
Here is the no. [protected], jhagulab4u@gmail.com
Waiting for your prompt response on the matter, your response will be highly appreciated .
Thanks & regards
Dear sir,
i am having a plot of land in vill-parchha, dis-ROHTAS(BIHAR) i am ready to given
lease for mobiletower to setup my land.very WEAK signal in my village of AIRTEL.
location -village+post-PARCHHA,
Dist- ROHTAS
BIHAR. pin-821304
Contact- [protected], [protected], [protected]
With Regards
Nitesh Kumar
vill-PARCHHA
dis- ROHTAS
state-BIHAR
Need User Name and location
Complaint Rating:
To the Airtel Bihar customer care and services chain of command,
I would like to inform you that I am having big problem with below listed mobile no., last two months they sending me an abuse text message & call. if it is possible please send me their name and location on my given email id.
Here is the no.+[protected]
Waiting for your prompt response on the matter, your response will be highly appreciated
Thanks & regards
javedhutch2006@gmail.com
sir mai panjab ka per mament custamer hoo mera mobile no [protected] hai sir feb month me mere 7.33 paise bina kam ke kat gae hai mera alter net contact no [protected] hai
sir mai bihar ka airtel custmer hoo mera mobile no [protected] hai mere balance braber kat jate 27 feb 2010 ko mere paise 13 rupye kat gae hai mai bar bar complain kar raha hoo par aapki or se koi bhi thos kadam nahi uthaya ja raha hai
hello sir mujhe pata karna hai [protected] kisk nam par chal raha hai
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I want to disconnect my Airtel postpaid connection my no is [protected]. Tell me the procedure & moda of payment for the last bill.
I Kindly Request to Airtel
Please send my ITEMIZED STATEMENT BILL From the Bigining to upto Date to my Mail ID.
My Mail ID : prem_omlr@yahoo.com.
My Mobile No : [protected].
Thanking You
By
V.Ezhilarasan