Ordered take out from Applebee's in St. Augustine, Fl for myself and three individuals who are disabled. Service was horrible, no greeter at all at the door, later found out she was too busy talking to everyone and hanging out in the bar area, who just starred at you like you did something wrong as you stood waiting at the door. Someone finally took my order, and he was a waiter who informed you of this and knew nothing about taking orders. My time waiting for my to go order where three disabled individuals were waiting as well was an hour long. CAN YOU LITERALLY BELIEVE THIS! Of course, the whole entire order of food for three people was cold as hell. What a way to start off the New Year. Employees did not care, if you asked questions the remarks you were told were so unprofessional. In that hour time I waited for this to go order I watched at least 40 individuals come in, stand, wait, ask me what is going on and leave. They all went to Chillis next door I should have joined them myself. Employees told me no one was working, Applebee's didn't want to hire anyone, so this was what it was. When asked how long of a wait which I did at least 10 times within this hour wait it went from10 minutes to as long as it takes. Rude, rude and even more rude, then she got pissed off when I gave her the least amount of tip that Applebee's prints out on your receipt. I actually didn't feel that anyone deserved a tip after I waited an hour and of course was now leaving with cold food. And 4-get about the manager assistance, I was told no one was on duty by one person, another person said they would be right with me, when asked where they were again was told they would be out to speak with me as soon as they could. Again, asked how much longer and was told as long as it takes, if I have no patience, I already have my food so they suggested I should leave, which I did and will never return.
Claimed loss: expense of my horrible, cold food and my time is valuable.
Desired outcome: Totally refund that I paid for my food and tip
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