Aspen Dental’s earns a 1.5-star rating from 1661 reviews, showing that the majority of patients are dissatisfied with dental care.
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Bottom metal/acrylic partial
Firstly, they made me an acrylic bottom partial denture. That broke within one weeks time. They then went on to making me a permanent metal bottom partial denture. This whole process took about 4 weeks time. Today I finally was able to get the finished metal/acrylic bottom partial. We tried it on and I noticed that the front row of teeth were slanted...
Read full review of Aspen DentalDentures
In November 2017 I went to Aspen Dental and it was recommended that I get dentures. It is now November 2019 and I still have no permanent top teeth and the bottom teeth fall out and I have abutments that were put in. I am a realtor and in the public a lot. They made over 5 sets of upper teeth and they have not fit. I want a full refund for everything that I...
Read full review of Aspen Dental and 1 commentDentures
I paid over 3500$ for dentures! I went back at least 5 times I told them they were to big for my mouth! The dentures I got look nothing like the impressions looked! I swear to God they give me someone else's! I can't wear them at all, I can't close my mouth! I got sick of calling going in there with no results from them! I wrote a review on them, they said someone would be contacting me! And as usual I have heard nothing!
Lower denture
On 11-12-2019 I went back for the 4th time to see if my dentures could be fixed. I cannot wear them at all. I asked why my other set of dentures, which I dropped and broke, fit and these new ones don't. I was told that is just the way it is and I would need to get 2 implants. The cost is over $9000.00! Had I known this prior to having al my bottom teeth...
Read full review of Aspen DentalDeep cleaning
I was pressured into a deep cleaning in 2013. I was not informed that, as a result, I must repeat this procedure every 3 months, at the rate of $600 each time! I am a cash paying patient with no coverage! I couldn't afford that! This past week, I was forced to call for extraction of a wisdom tooth. After many xrays, I was told I now, suddenly, have severe...
Read full review of Aspen DentalDenture issues
I was treated poorly. They put dentures in. I have a warranty to fix any problems. Well went to get help and they came up with an excuse not to fix them now I have Massive problems IAM going thru glue about ten times a day because they don't fit write. Also IAM suffering on and off with sores that are very painful. IAm extremely upset. I want this complaint adressed to Aspen dental in Ocala FL. And my problems Fixed!
False teeth are crooked uncomfortable and just plain ugly
Hi, This is whats going on. The teeth I paid for are at best mediocre they hurt constantly and i can't even wear the top plate as it is to big, warped and extremely crooked. I am reduced to eating soft foods and have lost weight due to this. The bottom has my front lip so raw i can't even put them in most days. This all started 7/05/2019 my acc number i...
Read full review of Aspen DentalDental
I had went to go get my teeth checked, so I went to aspen dental. Turns out I had cavities so I went back to get it fixed. First appointment did not go wellat all. They used too much epinephrine, and I passed out. My teeth didnt get fixed that day, and they decided to split the days instead of doing it all at once. They also decided to use a different kind...
Read full review of Aspen DentalNo refund.
My husband dental appointment for wisdom tooth extraction was forced to pay money before procedure. 111 dollars and some cents. Aspen dental called some days later saying they were cancelling on their behalf as they had over booked. I want a refund. I have gone back and forth with my credit card company. Every Time I call aspen dental they say they refunded...
Read full review of Aspen Dental and 1 commentruining of denture and painful sores
Went to an Aspen office in Port Charlotte Fl., on 8/20/2019 to have clips changed in denture as they had stretched out. Plate is 3 years old. On first visit was told they didn't have the clips but would order them. Returned on 8/30/19 and supposedly all clips were changed. Felt pretty good for about a day when I developed large sore under front edge of plate and they were as loose as they were when I first visited. Clips were readjusted so I was told, but to no avail. Went back again on 9/10, 9/18, 9/24 and the final visit on 9/28. On the visit of 9/18 the dental assistant told me she could see the problem and she was going to file the front edge. I don't know if she consulted the dentist or not. This byfar made the situation much worse. On final visit I was told another clip would be changed. Went in for my appointment and was taken back to the room. Waited an hour and 45 minutes before getting so upset I got up and went to the front desk and told them this was unacceptable. They were literally ready to close the office and not a single person came in the room to tell me they screwed up and didn't have the needed part. I have severe pain when eating, sore is still there despite following their orderes, front of chin is sore to the touch. I am very upset about this whole thing. Went to a prosthodontist when I returned home to Jennings and he replaced all clips and said not sure it would work as front of plate was too short thanks to filing at Aspen. Now the only option is to have a new plate made, take off the bar and have screws directly into plate making it truely permanent. This all to the tune of $8700.00 dollars. I don't have that kind of money and now am stuck with a plate that won't stay in, moves around with chewing thus causing the sore to stay open, pain, and pure anger for what has been done.
Bad extraction, mislead on products receiving, refused medical documents, dentures are wrong and will not replace
Had teeth removed doctor left roots in and said was ok. Doctor removed bone that was not correct. Had to have corrective surgery. Dentures packaged I paid for was misled did not receive what I paid for. After I did receive only one set they were not aligned correctly doctor said they were. Paid thousands of dollars to them and paid more than that to fix there mistakes. Had to pay thousands of dollars to get new ones.
Front repair on 13 year old
My son was seen to have his front tooth repaired, since he broke it playing with our large dog. He is 13. Not only did it not get fixed right and he was left with a noticeable gap.. he also had a cavity repaired without my consent that was not a issue at the time. The dentist takes no blame for the bad dental work done on him. My 13 year old left with bad...
Read full review of Aspen Dental5 teeth extracted by oral surgeon
On October 7 2019 i had 5 teeth surgically removed. During the procedure i awoke screaming from the anistesia... i was given another shot and the procedure was completed..upon arriving home my veins in my right hand were swollen and painful with a large lump and bruising..i contacted Aspen and they told me to seek medical attention...i went to my primarydr...
Read full review of Aspen Dental and 1 commentExtraction of all teeth; full denture.
In September, 2017 I had oral surgery to remove my teeth and received a full set of dentures. My complaint is that I was misled about the cost of services believing I was all paid up but most importantly it was the terrible treatment that I received on the day of the surgery. I was led into the surgery room to find the dentist and assistant setting up. I...
Stole my implants and crowns.
They told me I had to have full extractions, which I knew to be true, but I asked for my Implants because they cost me over 3 Grand a Piece. The Dentist who took my Teeth out kept both of my Implants and I s]ecifically asked for them back. This Dentist is from Russia or a Cou try similar. I do not know if he was ever educated i the USA and I woke up in the middle of my Surgery with some Girl staring into my Mouth which really peeved me off. I did not give permission for anyone to use me as a Guinne Pig nor did I want anyone else to watch. Really made me mad
Customer service
I had an appointment on Thursday October 24, 2019. I was having extreme pain on the left lower back corner of my mouth. After my examination it was determined that I had an abscess and had the option of a root canal or tooth extraction. I chose a tooth extraction, I was told that it could be done in 30 minutes that same day. What I didn't understand and...
Read full review of Aspen DentalIssue about cleaning
I went into the office a few months ago to have a cleaning and was told I had to pay $120.00 before the cleaning? When asked why, and I had never been informed was told it had to be paid before the cleaning. My wife has been ill so I put off go back to have a cleaning, and now I am being told that I need to see the Dentist first prior to my ability to schedule a cleaning. And was told I should be able to schedule my appointment within a few days of the appointment for the Dentist, I don't have time to take off from work to have to schedule around what is available for me to see the Hygienist. I am not a happy patient, and I would consider going to another Dentist if it was not such a hassle. Not pleased at all.
James Imprescia [protected] cell phone
Over charged what I was first told for a partial.
I had dental insurance from my job, so I needed a new partial and bad teeth from an accident that broke them ten years ago. I went there and they said I only needed one extraction and I needed to pay $138.00 that day and pay Cash Credit $900.00. My insurance would cover the rest. They gave me a temporary partial, which my front teeth were off from the...
Dental care, extractions, dentures
My husband and I were patients with Aspen Dental in Muncy, PA. I have had fillings, and root canals that have all failed. I was billed and so was my insurance. The bill I paid was more than my copays. I was also billed at each visit another amount and I wasn't ever given an itemized bill after asking. My husband has several teeth removed and a bottom...
Read full review of Aspen DentalFull dentures
All my teeth were removed by Aspen Dental in Defiance, Ohio in 2013. My dentures do not fit, they make me vomit, I can not eat with them, and they burn...5 years of suffering...all my family and friends can not believe the horror I have went through! I have had them re-lined...I have tried to use everything on the market to get them to fit and stop burning my gums and the inside of my lips! I tried Denture Powders, every Denture Cream, and the lining cushioning...SEABOND...nothing works...I have had to learn to basically gum my food without teeth! I can no longer enjoy steaks, crispy things, corn on the cob, nuts, hard candies...it is just awful! When we go out to eat it's a nightmare because I have to keep removing my teeth at the table and wrap them in a napkin...people stare...I try to leave them in as long as I can, but the poor fit, which makes me bite the insides of my mouth and the burning makes it impossible!
Aspen Dental Reviews 0
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About Aspen Dental
Aspen Dental is committed to providing high-quality dental care to patients of all ages and backgrounds. The company offers a wide range of dental services, including general dentistry, cosmetic dentistry, orthodontics, and oral surgery. Aspen Dental also provides emergency dental care services to patients who require immediate attention.
One of the key features of Aspen Dental is its commitment to making dental care accessible and affordable for everyone. The company offers a variety of payment options, including financing plans and insurance coverage, to help patients manage the cost of their dental care. Aspen Dental also offers free consultations and second opinions, as well as a satisfaction guarantee to ensure that patients are completely satisfied with their dental care experience.
In addition to its commitment to providing high-quality dental care, Aspen Dental is also dedicated to giving back to the communities it serves. The company has a strong philanthropic program, which includes partnerships with organizations like the Oral Cancer Foundation and the American Cancer Society.
Overall, Aspen Dental is a trusted and reliable dental care provider that is committed to providing high-quality, affordable dental care to patients across the United States. With its extensive network of locations, comprehensive range of services, and commitment to patient satisfaction, Aspen Dental is a top choice for anyone seeking dental care.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Aspen Dental. Make it specific and clear, such as "Billing Dispute at Aspen Dental" or "Poor Quality Dental Service at Aspen Dental".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Aspen Dental. Mention key areas such as customer service, quality of dental care, billing and insurance issues, appointment scheduling, hygiene practices, or any misrepresentations. Include specifics like dates, locations, and names of staff involved if possible. Describe the nature of the issue, including what you expected versus what you received. If you attempted to resolve the issue, detail the steps you took and the response from Aspen Dental. Explain how the issue has personally affected you, such as financial loss, stress, or health implications.
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Aspen Dental Contacts
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Aspen Dental phone numbers+1 (888) 809-5582+1 (888) 809-5582Click up if you have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 7 7 users reported that they have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 64 64 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number+1 (800) 277-3367+1 (800) 277-3367Click up if you have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 4 4 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number+1 (312) 399-9779+1 (312) 399-9779Click up if you have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 1 1 users reported that they have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 3 3 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone numberProfessional Services+1 (406) 489-3290+1 (406) 489-3290Click up if you have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone numberTerritory Manager+1 (315) 350-8795+1 (315) 350-8795Click up if you have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone numberPublic Safety+1 (315) 569-0948+1 (315) 569-0948Click up if you have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone numberClinical Director(844) 789-0592(844) 789-0592Click up if you have successfully reached Aspen Dental by calling (844) 789-0592 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (844) 789-0592 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (844) 789-0592 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (844) 789-0592 phone number(844) 559-0703(844) 559-0703Click up if you have successfully reached Aspen Dental by calling (844) 559-0703 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (844) 559-0703 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (844) 559-0703 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (844) 559-0703 phone number(877) 750-1135(877) 750-1135Click up if you have successfully reached Aspen Dental by calling (877) 750-1135 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (877) 750-1135 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (877) 750-1135 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (877) 750-1135 phone number
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Aspen Dental emailspatientservices@aspendental.com100%Confidence score: 100%Supportcustomerservice@aspendental.com
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Aspen Dental address728 Stillwater Ave., Bangor, Texas, 4401, United States
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Aspen Dental social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 19, 2024
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