AVG Technologies’s earns a 1.6-star rating from 251 reviews, showing that the majority of users are dissatisfied with their cybersecurity software.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
unauthorised PayPal invoice for £49.99 from AVG Technologies
Invoice to PayPal 22 may 2022 for the sum of £49.99
Transaction ID 51x49741B6485461E
Seller information: AVG Ecommerce CY B.V.
Invoice ID [protected]
Purchase details: DRIAVG Technologies Order [protected]
This would appear to be for an antivirus package that has not been used since migration to windows 10 some 5 years ago please cancel any reoccurring invoices as this legacy product is no longer required.
Unauthorized debit charges
AVG TECHNOLOGIES www.avg.com MN
I check my account daily and found this charge of $-54.11 on my bank account. I did not authorize this.
May 20, 2022
Debit Card Debit DRI*AVG TECHNOLOGIES www.avg.com MN
This charge is pending and if it is paid I already have placed an alert with my financial institution. If this isn't stopped I have authorized my account (debit card) to be frozen.
Desired outcome: Please refund.
avg tuneup (multi-device)
Concerning order number [protected], license C9VDPX-RYM4FJ-5CU98J
I no longer want this product, because I don't own a personal computer any longer, only business computer. My card had expired, so I didn't thing I had to tell you, but today my card was debited with 61,99 EUR. Please send them back to my card.
Desired outcome: Please refund, and delete the license.
Unauthorized Debit Card charge
[protected] a unauthorized charge of 89.99 was charged yo my Debit card…
Called my bank to stop charges and they cannot do anything while the charge is pending…
They are issuing me a new card which takes 7-14 days…
I would like to get my 89.99 back and this company should pay for any extra charges that may occur such as overdraft charges…
They need to be held responsible for this crime and the stress it has caused me…
Desired outcome: To be refunded 89.99 they stole from my bank account and any charges that may occur…
Anti-virus software
I also did not authorize any payments to DRI*AVG TECHNOLOGIES and request all charges be reversed and to have my credit card removed from your files.
Transaction dates are:
2/27/2019 for $74.36
4/28/2019 for $53.11
2/16/2020 for $95.61
4/17/2020 for $53.11
2/15/2021 for $96.61
4/17/2021 for $63.74
2/15/2022 for $95.61
4/17/2022 for $63.74
Desired outcome: I would like all charges reversed that were charged to my credit card going back to 2/16/2020. There have 8 charges made to my card that were not authorized for a total of $594.89
Basic cover product
I recently purchased an AVG basic protection product and I am not happy with constant pop-ups warning me that I am being tracked, have a virus, been hacked etc.. all in a bid to upsell extra products! I am sorry I decided to support AVG now. I should have stuck with my McAffee product! #AVG - kindly refund my money, your product is clearly not what I was looking for with Security Support for my laptop!
Desired outcome: Refund
[protected], [protected]
Date of Incident 9/29/21 amt.debited without authorization, DBT CRD$ 63.59.
Date of incident 9/29/21 amt. debited without authorization DET CRD $95.39
I do not use your service. I use another service paid for by the company I work for. Please credit my acct. for this amount. Shred in numbers that you have stored for me. My CPA found this wrongful charge. stored for me. Do not ever debit again.
Janice Dye
[protected]
Desired outcome: Money taken from me without concent.
anti virus protection
have been charged £49.99 as I think a renewal of the above service from my bank a/c on 01/04/22. I wish to cancel this payment and any future renewals as I no longer want this service
Desired outcome: to cancel all future dealings with AVG
money taking out of my account
you have taken 49 50 out of my acount without my permissiom i did not give my bank details to you so i wound like my 49 50 p back into my account or i will have you for fraud
Desired outcome: i would like a refund of 49 pounds what was taking out og my account what i did not do if i don,t get my money back i will have you for fraud mrs k garland
AVG Secure VPN order # [protected]
Not sure why I am being charged 76.00. as far as I know all I have from AVG is a PC tune up so what are these charges for? I have Digital River Trans #'s and they have different Invoice numbers. Very confused.
Desired outcome: Would appreciate a refund of your auto charge to my card of 76.00
unauthorized credit card charges
On 13 March 2022 a charge of £49.99 was made on my Mastercard ending ..1759 without my authorisation. I am currently using the free edition of AVG computer protection and have never authorised any payment.I require a complete refund please. I wil provide any more information that you require if you contact me via my email address which is [protected]@gmail.com
Desired outcome: Please refund and confirm this will not occur again.
HP computer
I canceled your services when you sent me a bill. I got my credit card bill and it was $95.39 on my credit card I do not want your service I was not happy with it.
It was on a visa credit card.
My name is Constance Vucina
Acct number is Visa 6436
Address 236 Ross Mountain Road
Ligonier Pa 15658
Email is [protected]@verizon.net.
Desired outcome: I would like this taken off my credit card account.The bill is not due till April 8th
It gave me a lot of problems with my computer, and I was not happy and I switched service.
They charged my credit card and I told them I no longer needed their service.
They charged my credit card $95.39. My credit card was a Visa?
Connielou2@verizon.net.
Constance M Vucina
236 Ross Mountain Park road
Ligonier Pa 15658
avg anti-virus
I have AVG as my anti-virus carrier and within the last 24 hours, I was charged without authorization of the following amounts: 96.29 (2/27/22), 49.99 (2/27/22) and 69.99 (2/27/22). I want my money back and want this account immediately closed. My name is Anton Lewis-Smith, avlewis.[protected]@gmail.com.
Desired outcome: Please refund
DRI.AVG technologies
Buongiorno vi ho contattato per il motivo di due addebiti in data 24/02/2022 ore 02,06 con un importo di €69,99 e ore 02,17 con un importo di €89,99. Questi due addetti non sono autorizzati da me e senza mio consenso, quindi vorrei che vengono rettificate e rimborsati. Cordiali saluti.
Antivirus software
You keep charging to my credit card and I have not ordered this item. It is 2/26/2022 and my credit card was just charged. Please stop charging me for this. I don’t have an account and don’t want one.
Desired outcome: Refund back charge of 69.99
Anti virus protection
Have not received your service for several years, probably since I changed my laptop and email address). However, on the 14th February you took £49.99 from my credit card account. Please will you remove me from your customer list, make no further charges and refund the £49.99 recently taken.
Do not have any further information regarding contract numbers etc.
Thank you.
John L. Hindle.
AVG
I am requesting a full refund in the amount of $ 104.99 which you charged to my visa without my authorization. I joined AVG on January 29, 2021 for one year. You debited my account on January 17, 2022 - exactly 12 days before the full year was up. In 2021 before I agreed to take AVG I asked if it would be automatically renewed because if that was your practice I would not have taken it. I was assured you would not automatically renew my agreement. Please respond as soon as possible.
Sincerely,
Mary Fitzgerald
[protected]
e-mail address is [protected]@gmail.com
Desired outcome: full refund
AVG just debited my account $104.99 without my authorization. I am requesting a full refund. I HATE when companies think they can automatically debit your account. I am not happy with the manner in which I was treated.
I want to cancel my membership i have tried to stop and cancel i have been trying for at least 5 times can i cancel and stop all the money can you help to cancel . Mr g barnard
I have no products or services with AVG
I was just charged $99 dollars to my account and I don't use anything from AVG nor do I even have an account with AVG. I am reporting this fraud to my bank immediately. I will figure out which card was used to make this payment and cancel it also immediately. This is absolutely fraud and I will be perusing actions to get my money back immediately. I cant stand a thief!
Desired outcome: Immediate refund of any and all charges from AVG
I am disgusted that this company is doing this. I will never use their products at all EVER! I hope they get this taken care of right away.
Payment taken should not have
There was £44.99 taken from my Barclaycard no [protected] in the name M James on 11th October 2021. I have not used AVG for 4 years since I no longer have the computer which it was attached to and cannot find the account no I had with yourselves. I now have McFee which I have had for the last 4years, which came free with my laptop.. I would be obliged if you would cancel this subscription and refund my £44.99
Thankyou
Yours faithfully
Mrs. M James
Desired outcome: Cancellation and refund
Money taken by mistake
Unauthorized credit card charges
I am disputing the 54.43 charge to my credit card on dec 27, 2021. I did not make this purchase. Please issue me a refund asap. What is it tat I supposedly ordered? I did receive a receipt or anything.
There's nothing else left to say other than I consider this a fraudulent charge.
Thank you
Desired outcome: refund
AVG Technologies Reviews 0
If you represent AVG Technologies, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About AVG Technologies
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials.
- If you don't have an account, click on the 'Sign Up' option on the ComplaintsBoard.com website to create a new account.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the top right corner of the ComplaintsBoard.com website.
3. Writing the title:
- Summarize the main issue with AVG Technologies in the 'Complaint Title' field. Be concise and specific.
4. Detailing the experience:
- Provide detailed information about your experience with AVG Technologies.
- Mention key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any additional supporting documents that can validate your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking from AVG Technologies.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint against AVG Technologies on ComplaintsBoard.com.
Overview of AVG Technologies complaint handling
-
AVG Technologies Contacts
-
AVG Technologies phone numbers+1 (844) 259-8811+1 (844) 259-8811Click up if you have successfully reached AVG Technologies by calling +1 (844) 259-8811 phone number 0 0 users reported that they have successfully reached AVG Technologies by calling +1 (844) 259-8811 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +1 (844) 259-8811 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +1 (844) 259-8811 phone numberUSA & Canada+44 800 652 4940+44 800 652 4940Click up if you have successfully reached AVG Technologies by calling +44 800 652 4940 phone number 6 6 users reported that they have successfully reached AVG Technologies by calling +44 800 652 4940 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +44 800 652 4940 phone number 1 1 users reported that they have UNsuccessfully reached AVG Technologies by calling +44 800 652 4940 phone number71%Confidence scoreUnited Kingdom+61 281 034 937+61 281 034 937Click up if you have successfully reached AVG Technologies by calling +61 281 034 937 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +61 281 034 937 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +61 281 034 937 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +61 281 034 937 phone number100%Confidence scoreAustralia+32 33 697 755+32 33 697 755Click up if you have successfully reached AVG Technologies by calling +32 33 697 755 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +32 33 697 755 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +32 33 697 755 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +32 33 697 755 phone number100%Confidence scoreBelgium+33 977 554 347+33 977 554 347Click up if you have successfully reached AVG Technologies by calling +33 977 554 347 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +33 977 554 347 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +33 977 554 347 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +33 977 554 347 phone number100%Confidence scoreFrance+39 289 607 318+39 289 607 318Click up if you have successfully reached AVG Technologies by calling +39 289 607 318 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +39 289 607 318 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +39 289 607 318 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +39 289 607 318 phone number100%Confidence scoreItaly+31 793 630 063+31 793 630 063Click up if you have successfully reached AVG Technologies by calling +31 793 630 063 phone number 2 2 users reported that they have successfully reached AVG Technologies by calling +31 793 630 063 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +31 793 630 063 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +31 793 630 063 phone number100%Confidence scoreNetherlands+48 322 469 494+48 322 469 494Click up if you have successfully reached AVG Technologies by calling +48 322 469 494 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +48 322 469 494 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +48 322 469 494 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +48 322 469 494 phone number100%Confidence scorePoland+351 938 344 498+351 938 344 498Click up if you have successfully reached AVG Technologies by calling +351 938 344 498 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +351 938 344 498 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +351 938 344 498 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +351 938 344 498 phone number100%Confidence scorePortugal+34 954 834 052+34 954 834 052Click up if you have successfully reached AVG Technologies by calling +34 954 834 052 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +34 954 834 052 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +34 954 834 052 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +34 954 834 052 phone number100%Confidence scoreSpain+91 226 731 2500+91 226 731 2500Click up if you have successfully reached AVG Technologies by calling +91 226 731 2500 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +91 226 731 2500 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +91 226 731 2500 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +91 226 731 2500 phone number100%Confidence scoreIndia+62 216 385 0091+62 216 385 0091Click up if you have successfully reached AVG Technologies by calling +62 216 385 0091 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +62 216 385 0091 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +62 216 385 0091 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +62 216 385 0091 phone number100%Confidence scoreIndonesia+966 14 163 522+966 14 163 522Click up if you have successfully reached AVG Technologies by calling +966 14 163 522 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +966 14 163 522 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +966 14 163 522 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +966 14 163 522 phone number100%Confidence scoreSaudi Arabia+65 65 659 910+65 65 659 910Click up if you have successfully reached AVG Technologies by calling +65 65 659 910 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +65 65 659 910 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +65 65 659 910 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +65 65 659 910 phone number100%Confidence scoreSingapore+27 861 746 3649+27 861 746 3649Click up if you have successfully reached AVG Technologies by calling +27 861 746 3649 phone number 3 3 users reported that they have successfully reached AVG Technologies by calling +27 861 746 3649 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +27 861 746 3649 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +27 861 746 3649 phone number100%Confidence scoreSouth Africa+82 233 970 440+82 233 970 440Click up if you have successfully reached AVG Technologies by calling +82 233 970 440 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +82 233 970 440 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +82 233 970 440 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +82 233 970 440 phone number100%Confidence scoreSouth Korea+971 48 863 850+971 48 863 850Click up if you have successfully reached AVG Technologies by calling +971 48 863 850 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +971 48 863 850 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +971 48 863 850 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +971 48 863 850 phone number100%Confidence scoreUAE+54 114 116 0539+54 114 116 0539Click up if you have successfully reached AVG Technologies by calling +54 114 116 0539 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +54 114 116 0539 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +54 114 116 0539 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +54 114 116 0539 phone number100%Confidence scoreArgentina+55 115 014 2102+55 115 014 2102Click up if you have successfully reached AVG Technologies by calling +55 115 014 2102 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +55 115 014 2102 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +55 115 014 2102 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +55 115 014 2102 phone number100%Confidence scoreBrazil+56 29 790 004+56 29 790 004Click up if you have successfully reached AVG Technologies by calling +56 29 790 004 phone number 1 1 users reported that they have successfully reached AVG Technologies by calling +56 29 790 004 phone number Click down if you have unsuccessfully reached AVG Technologies by calling +56 29 790 004 phone number 0 0 users reported that they have UNsuccessfully reached AVG Technologies by calling +56 29 790 004 phone number100%Confidence scoreChile
-
AVG Technologies emailssupport@avast.com100%Confidence score: 100%Supporterin.nelson@avg.com94%Confidence score: 94%communicationtony.mays@avg.com94%Confidence score: 94%communication
-
AVG Technologies address2625 Broadway Street, Redwood City, California, 94063, United States
-
AVG Technologies social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed AVG Technologies complaints
recyclerRecent comments about AVG Technologies company
Unsure!
McAfee
483 reviews
latam.kaspersky.com
1 review
Norton Safe Web
10 reviews
Reimage Services
19 reviews
360 Total Security
17 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.