Avon.com
Reviews and Complaints

Dear sir or madam
I am extremely unhappy with avon - I wanted to find out if I qualify for a home lone and was informed that I had an unfavorable credit rating because of a unsettled account. I received the details of two credit bureaus to contact and when I obtained the details, it was for an amount of zar990.00 apparently owed to avon. I haven't been an avon representative for 2.5 years. I settled my account in 2010 already.
As soon as I was made aware of this issue, I phoned avon credit control and spoke to kim (Friday, 15/03/2013 at 16:57, she confirmed that I owed r95 and that it was written off as bad debt!) she said she will send me a statement with banking details - I am still waiting. Tuesday, 20/03/2012 13:52:47 I phoned again. This time I spoke to leonie who confirmed that I only needed to pay r91.40 and advised me to send the proof of payment to their credit control). Only then might I receive a settlement confirmation letter - I was never contacted by avon or an avon representative about any outstanding payments within 2.5 years and never had a bad credit rating before! The info that avon sent to the (2) seperate credit beraues was also incorrect.

One of the credit bereaus sent me a confirmation that the account was in the prescription process, however, by the payment being made on the 20/03/2013 the process was disrupted and the account has since been updated to reflect paid up and that paid up accounts remain on record for a period of 3 years from the date it was updated to reflect as such.

Because of these mistakes and lack of communication from avon, my financial credit has been negatively impacted and I personally will not be able to open any accounts or qualify for bonds.In 3 year's time the opportunity to purchase property would have passed and I was never even made aware of the fact that there was a problem with my avon account in the first place. I am therefore emotionally, financially and reputationaly damaged by their unfair and unacceptable actions.

I would appreciate it if this error could be corrected and action be taken against justine avon south africa.

Your urgent attention and response would be greatly appreciated.

Kind regards

On september 9the I ordered a few items form a rep. Rosia williams [protected] in fortworth, texas. I never received these items. Ms. Williams told me thee order was too big for her to purchase and would get it in 2 weeks. I have called ms. Williams several times and she has never answered my calls and I left a detail message about thee order. I gave her the money up front and she has yet to call or come by or produce my order. 088110 ring w/jacket size 8 14.99
461219 showe gel 2.99
462325 body wash 3.99
462287 body lotion 4.99
This is my complete order. There are several ladies here that are in same boat. I will show them how to contact the avon complaint.

I elizabeth fortune now married... Never open an avon. Justine account in my whole life... I received a call from the legal team on saterday the 8 december 2012 from kgaagela mogaumg from [protected] I already fax my sworn avvidawid tru to the no [protected].. I called the avon. Justine call centre on [protected] I also fax it to them on [protected].. This morning when I called the avon team I spoke to a consultant and he gave me the details of the people who was using my details.. To arder avon goods worth r1400.. The address are no 73a moshoeshoe str medowlands zone 3
And this one no 758 medowlands zone 2 the person name is puleng moncho the numbers are [protected] and [protected].. I romise I dont know this peron and address and these numbers.. My address is 2638 braamfisherville dobsonnville 1863... For years...
I elizabeth id number [protected] never open an avon. Justine account last year... I never lost my id book. So I dont know how these people got my details.

Avon anti-aging & ldquo;anew” creams
The food and drug administration recently warned avon that it must stop advertising its anew skin care products using language that makes them sound like they have medical effects.In a letter to avon dated october 5, 2012, the fda objected to anti-aging claims made about avon’s anew clinical advanced wrinkle corrector, anew reversalist night renewal cream, anew reversalist renewal serum, anew clinical thermafirm face lifting cream, and solutions liquid bra toning gel.

On the heels of the fda letter, a class action complaint has been filed alleging that avon employed false and misleading statements to sell its wrinkle and skin "”anew” creams.

My name is todd garber, and I am a lawyer investigating potential false advertising claims in connection with avon's anew anti-aging skin products. If you or someone you know has purchased avon & ldquo;anew” creams, please contact me to discuss your legal rights.

[protected]@mdpcelaw.com
Meiselman, denlea, packman, carton & eberz, p. C.
1311 mamaroneck avenue
White plains, ny 06831
[protected]
Attorney advertising

I thought being an avon rep would be great, especially while being a stay at home mom, and I wanted to make extra money, and boy big mistake! First off only older women buy avon and they have had their same avon reps for years.
They make it look so easy to start up and go. Its next to impossible to return items, and you get charged, and its just such a hassle,
And the free gifts are cheap dollar store items, they tell you to sell (Example: $200 and get a free purse supposed to be a $60 value?) uh yeah more like $2 value! Don't do it, trust me I lost over $1000, and I was stuck with the crap until I sold it online and still didn't make anything off of it. Face it no one buys cosmetics and stuff from new reps, they have had their reps for 10+ years, now I am a rep who sells food (Everyone loves food, it might be a little more expensive to start but its a lot easier to see what people of all ages enjoy and not just women!
Do not become an avon rep! They make money off of you and you don't make jack unless you have it in really good with the higher ups which is impossible!

I would just like to share with you today that avon has lost a long time avon customer. I have been buying avon products since I was 14 years old (24 years ago. ) I have always enjoyed avon's catalogs and products. I loved avon so much I decided to sell avon in june 2011. I enjoyed selling, but just didn't have the time so ended my career as an avon rep even though I was the top in sales for a new rep in december 2011.In approximately september 2011, a customer ordered a singing animal that arrived not working. I called customer service and they told me to throw away the dysfunctioning animal and they'd send a new one for the customer.In about january I received a letter from avon saying I never returned the animal so I owe $17. I called and the customer service rep said that I do not owe avon anything (She had a very strong accent. ) I said are you sure? I got this letter which is ridiculous because you all told me to throw away the non-working item. She said again, disregard the letter. You owe nothing. A month or two later I received another nasty letter from avon, "return this product or pay $17. " I called a second time and was told to disregard the letter. I owe avon nothing and you all owe me $3 for products I sold. (I never did see the $3, but I don't care. ) well, july 24 I received a call from a collection agency telling me avon sent me to collections for $17! I paid it because I don't want their incompetence messing up my good credit. The collection agency was rude, hung up on me two times and has sent me 2 threatening letters since I paid the measly $17. How uncalled for is all of that? I promptly unsubscribed from any avon emails, threw out my avon products and am done with any dealings with a company so incompetent. They lost a loyal customer. They should re-examine your business practices. Thanks for listening to my story of regret - regret that I ever had anything to do with avon.

I had a problem also about the Avon company i was recruited one of the employee of Avon her Name is debe a Philippine branch. I was using my account almost a month then I was fully paid. Around July 2011 after that i didn't purchase any avon product. Couple months passed I was thinking my account is in active because in there rules after 8 months if you didnt purchase any product your account will be in active but this year 2012 month of May I was shocked the collection officer called me that i had unsettled account how come that i had unsettled account that almost 8 months that I didnt purchase any product of Avon. Then i called Debe the girl who was invited me to joined Avon I told her how come i had unsettled account for the past month and I think that my account is in active and she is the only person knew my account then she told me that she used my account. She purchased around April worth 6thousand in peso then by the month of june the payment is almost 12 thousand in pesothats including interest . How come that the avon company allowed her to used my account to purchased avon product using my account name I didnt sign any authorization letter that she can use my account. This is a fraud... What kind of cases I can file this girl so that she will stop using other accounts?... thank you...

Avon advertised in a book before Mother's Day. The ad wanted you to spend $20 and buy mom a $40 organizer purse for $20. Although I didn't want to buy anything at the time, I did want the purse. I spent the $20 that was required to get the purse for $20 and ordered the purse too. When I geot my order, I was told the bag was no longer available. I have had this happenen when I've ordered from the outlet before and have seen the same item advertised later.

I have been doing avon for about a year now after taking over a friends round she couldnt do anymore. At first everything was okay, i was making good money. But then after sending some products back i got recharged and sent a letter saying i owe them £10 for the letter they sent to me and the price of the products. Since then, anything i send to them has been recharged. Im getting to the last sraw because sfter ringing them several times i have been put through to somewhere abroad where they hardly know english. I have still not been able to get this sort"ed and so will be leaving avon. After all the hard work you put in and the money spent on avon im actually disappointed with their customer service. Im sorry for all the cudtomers i have to let down. Avon need to get their act together!

Jamie gosser sells avon and knocks on mine and my other neighbors doors 5-7 times a day. She called the cops I wasn't here but they went to my neighbors and reported we were drug dealers b/c we didn't buy avon then the next week she called the cops over avon directly she said that the neighbor hadn't bought avon of of her. The cop said this is ridiculous and told us that jamie gosser had indeed called both times and we needed to make a formal complaint. I did to the apt complex hope it works. On a side note she lets her 14 year old girl run wild on the weekends till 3 or 4 am screaming and laughing waking all the people that live around her up. They fight outside constantly she asked my neighbor if it was ok that her daughter took shower with a 20 year old girl. This woman needs to be stopped!

I returned some shoes to my Avon rep about 4 months ago as they were too big. Wanted to exchange for a smaller size but they were out of that particular shoe. I gave the rep a different order of one to replace the pair that were too big. That pair cost a couple of dollars more, but I said, I'd pay the difference. I never got the other pair of shoes nor did I get a refund for the ones I returned to the Avon rep. I have been begging her for 3 months to give me my refund. I've contacted Avon, and they won't do anything. I wanted them to contact the district manager and have her contact my rep as I haven't heard from the rep either. She is no longer online, I don't have any of her books anymore as she hasn't brought me any since then and I can't find a number for her in the phone book. They told me to call and find out who the district rep was myself. They have been consistently giving me the runaround to avoid giving me my refund. I will never, ever, ever buy anything from Avon again and anyplace I can find to file a complaint, I will do it.

My aunt nita sold avon for over 40 years. She has won many rewards. When she turned in her notice after all that time she never heard from the company again. No thank you, nothing. I have seen all of the prizes she has won. She is 84 years old and was so hurt. Our family will never buy avon products again. Just found out that she sold avon for over 49 years. She was a top salesperson in her day. Nita screven, college park georgia her niece bonnie davis 249 audubon place macon georgia 31210 tel.[protected]

Hello,

My name is emma tollinchi and I worked at the avon office two days a week and I was paid with 25 dollars avon products inc checks. I deposited three checks into my back account and one was return for insufficient funds. I have spoken to several avon representatives and I have been told several different things I must do.

First, I was told to send my request for reimbursement to atlanta, georgia, twice I was told they were going to send it to the billing department for a credit on my avon bill and they did not, lastly I spoke with a mr. Colby osborne from avon products head quarters. He explained that I must contact the avon manager as he stated that the check was distributed from her account and it had nothing to with the avon company, yet the check has the avon logo and no other name.

I have called and emailed ms. Mccarthy the manager and she has not responded. I have been attempting to resolve this issue since november 9, 20011. I have explained to all the avon employees I have spoken with that my intentions is to pay my bill as soon as this issue is resolved, but they have sent my bill to the collections process.

I have enclosed a copy of the check. I would greatly appreciate if you can please help me resolve this issue, so that I can pay my avon bill. Thank you for your time and consideration in this matter and if you have any questions please feel free to contact me at [protected].

Sincerely, emma tollinchi

I thought joining avon was a good idea since im a stay home mom bad mistake went out made sum sales paid avon for product when I receive the merchandise it was incomplete they promise hey promise to send it on the next campain and they lied I never received the product they kept the money and I had to explain to the customer that they no longer goin to have what she order so I had to refund her from my owplan pocket! Avon is a scam and they need to be stoped because they are sellin false advertisment from thier books! When we get our invoices thier no where its say the product is not available they just dont tell you until you get the merchandise and its not thier you call them to let them know and they want to replace it with sumthing else the customer didnt order! What a scammmmmmmmmmmm! I reported them to the better buisness beu

I've run across so many complaints and exaggerations about avon. One mainly about avon being a scam or mlm scheme. The good news is the honest and truthful testimonials from reps and leaders who have even quit their jobs to do avon full time; due to their success$$$ far outweighs the complaints. Avon is actually a very good thing for a lot of reps.

I hit the plaza's, doctor's offices, salons, spa's, dental office and talk to every and anyone I run across in my county and the next and keep in contact with customers. My net profit is $300-$500 per campaign. Avon offers more than just make up and perfume. ( ( ( (There are basic daily needs, jewelry, fashion, gift items, bath body, award winning skincare, fitness & wellness, hair care for men & women, bakeware and so on... Also, mark for teens and the new tiny tillia baby and nursery line) ) ) ).

I know how to work the business (4yrs now) , I follow all the training and never wasted time with what didn't work for me and have no issues with avon. It takes a combination of things and time for this thing to work successfully$$$ and that's reality!...

It takes from 3-5yrs for any business to succeed if you learn to work it right & work smart!

... You have to talk to everyone & follow up with customers non-stop. Can't be shy or lazy. The goal is to be a successful rep and/or train others (Downline) to do the same; show them how you did it and the whole team will reap the rewards$$. *no lie*—any leader who is not receiving a check is not doing their job of training/developing and only signed people up just to make money (It's happening everyday) without putting any work into to helping them make real money. (They never tell you the whole story with their complaints)

This is why avon made several changes to eliminate those who are not serious or just out for themselves-seeking & targeting the low income or just any old body (With no strong or leadership qualities). The problem is that a lot of new reps don't have that mentor to train, teach and develop them. So they learn from painful mistakes.

No scam or scheme here just a lot of new people who did not realize this is a serious business that you must run like a business, not to spend too much on yourself, keep record and don't spend off all the profit. It takes time; this is no get rich quick scheme here people, but a real business to run. Once reality hits and reps build a huge bill instead of profit for themselves, then they complain and scream fraud or scam.

**everything is not for everyone** doesn't make it a scam because you don't understand how to run it successfully with patience. If you're not business oriented and possess discipline or leadership qualities, then most likely avon is not for you.

***if you're looking to make big bucks right away without investing time, dedication, persistence and consistence with the proven strategies provided,... Then forget about it; avon is not for you. ... "it's a lot of work that pays off later. "

... Someone may have talked you into it but it's your own responsibility especially at first to research, ask lots of questions and get the facts straight about any company before you start putting a lot of money out there and proceed with it. "get out... If it's not working for you" or ask for help.

*if you want it - go out and get it and by all means work smart—if not it will cost you!$$$ " I speak from experience and from seeing a lot of reps and new leaders make the biggest mistakes due to lack of continuous training and doing this for all the wrong reasons with quick & wild expectations at first. .

... Have a good one ladies & gentlemen.

I applied this cream on thursday evening and friday morning, my face was itching on friday night, I got up on saturday morning and my eyelids and cheeks were swollen sore and itchy, they feel like they have been burnt, it is monday and I still look disfigured and swollen
Has anyone else had a similar reaction I only put the cream on twice thankfully

Avon is the worst customer care provider. My biggest mistake was joining avon as a rep. Last month the sdp (Standard pick up point) near me was shut down. No one informed me about that, my order was returned back without my knowledge. On inquiring through phone calls I received vague answers and none of my emails were were replied. Recently while placing the order they told me that I would receive it at my doorstep, firstly I have not received it and secondly they have changed my address without my knowledge. I have sent an email regarding this to customercare. [protected]@avon.com but still not received any answers.
Am clueless, planning to quit avon

Started ordering avon on-line...thought i'd try their age defying skin so soft body wash..got a bath at 10 pm...put some of the body wash on a sponge and started washing my neck got some splashed on my face and my eye was stinging like mad..i washed my face with the bath water, could'nt stick my eye burning and face, got out of the bath and washed my face with cold water for ages, went to bed and could'nt sleep, felt my face burning all night, later on when my husband awoke he said look at your face it's all swollen and red, went to gp got steriods 6 a day plus tabs to stop the burning pain and face cream..had to take them for 10 days 60 steriods in total..avon said it's not their fault i'm allergic to their products and offerd £21 odds to pay for 3 prescriptions..wasn't enough to pay anyway..got a solicitor they told her the same..i've seen allergic reactions on tv and mags but I am the worst i've ever seen, still got the photo's..creepy..i'd lost thick layers of skin and now have wrinkles that i'd never had before..i'm depressed from this, no-one can help me :( avon always seems to win i'm told !

Started ordering avon on-line…thought i’d try their age defying skin so soft body wash.. Got a bath at 10 pm…place some of the body wash on a sponge and started washing my neck got some splashed on my face and my eye was stinging like mad.. I washed my face with the bath water, could’nt stick my eye burning and face, got out of the bath and washed my face with cold water for ages, went to bed and could’nt sleep, felt my face burning all night, later on when my husband awoke he said look at your face it’s all swollen and red, went to gp got steriods 6 a day plus tabs to stop the burning pain and face cream.. Had to take them for 10 days 60 steriods in total.. Avon said it’s not their fault i’m allergic to their products and offerd & pound;21 odds to pay for 3 prescriptions.. Wasn’t enough to pay anyway.. Got a solicitor they told her the same.. I’ve seen allergic reactions on tv and mags but I am the worst i’ve ever seen, still got the photo’s.. Creepy.. I’d lost thick layers of skin and now have wrinkles that i’d never had before.. I’m depressed from this, no-one can help me : (Avon constantly seems to win i’m told !

I always purchased products from avon and have not had any problems untill avon gave me a coustomer service rep. I went through the rep and ordered a teapot from avon and it was delivered to me broken.. This was auguest of 2010. It is now july of 2011. I am still trying to send the teapot back.. Every rep I have went through to return the broken teapot has quit because of some reason or another and my teapot is always returned back to.. After several calls to avon, the only thing that they will do is give me paperwork to tell me that I have to pay again to have the merchendice returned back to them.. Now I have to pay shipping and handeling again to send them the broken merchendice back to them that they gave me broken to beging with.. I have always love avon products but this takes the cake.. They said that they would give me my s&h back for the return but nothing else for the hassel of almost a year now and trying to return the broken merchendice back to them that was given to me broken to begin with... ... I do not trust them any more for the weak salesmenship that has been taken in the return policy... They offer nothing for the hassel of what they are putting me through and to have to pay twice for s&h. Is rediclious...