CB Banks Axis Bank poor and pathetic service by axis bank

Axis Bank review: poor and pathetic service by axis bank 45

Priyanko Sinha of IN

Nov 15, 2014 2:05 am EST

Resolved

Featured review

It’s really sad to write something for axis bank as it was the best bank ever I had transaction from last 10 years, but slowly and gradually now the services are getting worst than any govt. bank.
I and my wife have a joint account in chinsura branch, west bengal a/c no: 54601010xxxxxx. it’s like going to be 3rd month I have applied for the card but still I have not received it. the amount/fee for the card has already been deducted from my account but where is the card & pin?
I have personally visited to my branch in airoli, navi mumbai thrice to know the status and ms. shilpa has helped me a lot to track the same. she personally sent emails to the chinsura branch manager but she is not getting replies. then my father personally visited the branch to know the status, where he came to know that the card was already courier to my airoli branch and the pin was sent by speed post on 27th sep and 30th sep, 2014.
Now, the strange part. after 3 months I got the card that too not on my name. the card was sent on my wife’s name. I have applied for my card which was lost with my photo and signature but I have received the card after 3 months in my wife's name, which was never applied. I don't know what is happening with axis bank services.
I sent n numbers of emails, following up with my airoli branch but no reply, no calls from debit card or customer service department even after raising complaints.
Can anyone really help me to get my debit card as it’s a ridiculous service where the customer has to follow n numbers of times for his card where the charges has already been deducted, and no one even bothered to resolve the issue.

Priyanko sinha
[protected]

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

45 comments

Add a comment

Manoj Khurana

2 comments

Manoj Khurana of IN

Oct 20, 2011 1:33 pm EDT

Dear sir,

I had deposited cheque in axis branch alwar on Monday ie 10/10/2011.
bank has lost my cheque & not credited in my a/c.

Manoj Khurana

2 comments

Manoj Khurana of IN

Oct 20, 2011 1:35 pm EDT

my a/c no. is [protected]
& lost cheque no. is 795425

roshan.oinam

1 comments

roshan.oinam of IN

Nov 15, 2012 4:55 am EST

I have lost Rs.2251.37 on 2012-11-14 without purchesing anything or ddoing anything so kindly take my action.

kapil narang

1 comments

kapil narang of IN

May 31, 2013 12:20 am EDT

I deposited my idbi cheque no 048306 in tagore garden axis bank atm but not presented in my ac no [protected] till now today is 31/5/2013 so please act on it if its a complaint section for axis bank

jamierowland

Amsterdam, US

4 comments

jamierowland of Amsterdam, US

Jun 01, 2013 3:50 pm EDT

Verified customer

Dear sir,
I work in the customer care department of the bank and i cannot be of much help to you in this matter.
I sincerely advice you to forward your complaints to the manager of the Tagore garden axis branch philipanderson773@gmail.com. He is in a better position to help you.
Thank you.

1 2

Axis Bank - I can't login to iconnect 77

Axis Bank - worst service 31

Axis Bank - bank's customer care service is worst! 111

Axis Bank - unbearable bank 31

Axis Bank - clearance of cheque 7

Axis Bank - didn't get money from axis bank atm 2

Resolved

Axis Bank - Personal loan disbursed without acceptance

Axis Bank - amount deducted 1

Resolved

Axis Bank - tax saver fixed deposit

Axis Bank - Current account service

View all Axis Bank reviews and complaints

Axis Bank Contacts

Axis Bank phone numbers

+1 (800) 419-5959
+1 (800) 419-5959

Click up if you have successfully reached Axis Bank by calling +1 (800) 419-5959 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +1 (800) 419-5959 phone number Click down if you have unsuccessfully reached Axis Bank by calling +1 (800) 419-5959 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +1 (800) 419-5959 phone number

Account Balance

+1 (860) 419-5555
+1 (860) 419-5555

Click up if you have successfully reached Axis Bank by calling +1 (860) 419-5555 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +1 (860) 419-5555 phone number Click down if you have unsuccessfully reached Axis Bank by calling +1 (860) 419-5555 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +1 (860) 419-5555 phone number

Customer Service

+1 (855) 205-5577
+1 (855) 205-5577

Click up if you have successfully reached Axis Bank by calling +1 (855) 205-5577 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +1 (855) 205-5577 phone number Click down if you have unsuccessfully reached Axis Bank by calling +1 (855) 205-5577 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +1 (855) 205-5577 phone number

United States

+1 (855) 436-0726
+1 (855) 436-0726

Click up if you have successfully reached Axis Bank by calling +1 (855) 436-0726 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +1 (855) 436-0726 phone number Click down if you have unsuccessfully reached Axis Bank by calling +1 (855) 436-0726 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +1 (855) 436-0726 phone number

Canada

1800 153 861
1800 153 861

Click up if you have successfully reached Axis Bank by calling 1800 153 861 phone number 0 0 users reported that they have successfully reached Axis Bank by calling 1800 153 861 phone number Click down if you have unsuccessfully reached Axis Bank by calling 1800 153 861 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling 1800 153 861 phone number

Australia

+91 222 425 2525
+91 222 425 2525

Click up if you have successfully reached Axis Bank by calling +91 222 425 2525 phone number 1 1 users reported that they have successfully reached Axis Bank by calling +91 222 425 2525 phone number Click down if you have unsuccessfully reached Axis Bank by calling +91 222 425 2525 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +91 222 425 2525 phone number

100%
Confidence score

Head Office

+91 224 325 2525
+91 224 325 2525

Click up if you have successfully reached Axis Bank by calling +91 224 325 2525 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +91 224 325 2525 phone number Click down if you have unsuccessfully reached Axis Bank by calling +91 224 325 2525 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +91 224 325 2525 phone number

Head Office

+44 808 178 5040
+44 808 178 5040

Click up if you have successfully reached Axis Bank by calling +44 808 178 5040 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +44 808 178 5040 phone number Click down if you have unsuccessfully reached Axis Bank by calling +44 808 178 5040 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +44 808 178 5040 phone number

United Kingdom

+973 80 011 300
+973 80 011 300

Click up if you have successfully reached Axis Bank by calling +973 80 011 300 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +973 80 011 300 phone number Click down if you have unsuccessfully reached Axis Bank by calling +973 80 011 300 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +973 80 011 300 phone number

Bahrain

+974 800 100 348
+974 800 100 348

Click up if you have successfully reached Axis Bank by calling +974 800 100 348 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +974 800 100 348 phone number Click down if you have unsuccessfully reached Axis Bank by calling +974 800 100 348 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +974 800 100 348 phone number

Qatar

+65 800 120 6355
+65 800 120 6355

Click up if you have successfully reached Axis Bank by calling +65 800 120 6355 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +65 800 120 6355 phone number Click down if you have unsuccessfully reached Axis Bank by calling +65 800 120 6355 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +65 800 120 6355 phone number

Singapore

+966 800 120 6355
+966 800 120 6355

Click up if you have successfully reached Axis Bank by calling +966 800 120 6355 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +966 800 120 6355 phone number Click down if you have unsuccessfully reached Axis Bank by calling +966 800 120 6355 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +966 800 120 6355 phone number

Saudi Arabia

+971 8000 3570 3218
+971 8000 3570 3218

Click up if you have successfully reached Axis Bank by calling +971 8000 3570 3218 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +971 8000 3570 3218 phone number Click down if you have unsuccessfully reached Axis Bank by calling +971 8000 3570 3218 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +971 8000 3570 3218 phone number

UAE

+91 1860 419 5555
+91 1860 419 5555

Click up if you have successfully reached Axis Bank by calling +91 1860 419 5555 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +91 1860 419 5555 phone number Click down if you have unsuccessfully reached Axis Bank by calling +91 1860 419 5555 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +91 1860 419 5555 phone number

Axis Bank Customer Care

+91 1860 500 5555
+91 1860 500 5555

Click up if you have successfully reached Axis Bank by calling +91 1860 500 5555 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +91 1860 500 5555 phone number Click down if you have unsuccessfully reached Axis Bank by calling +91 1860 500 5555 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +91 1860 500 5555 phone number

Axis Bank Customer Care

+91 1800 103 5577
+91 1800 103 5577

Click up if you have successfully reached Axis Bank by calling +91 1800 103 5577 phone number 0 0 users reported that they have successfully reached Axis Bank by calling +91 1800 103 5577 phone number Click down if you have unsuccessfully reached Axis Bank by calling +91 1800 103 5577 phone number 0 0 users reported that they have UNsuccessfully reached Axis Bank by calling +91 1800 103 5577 phone number

Toll free line

More phone numbers

Axis Bank emails

nodal.officer@axisbank.com

100%
Confidence score: 100%

Support

Axis Bank address

Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, 400025, India

Axis Bank social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024
View all Axis Bank contacts