Bank Mobile Vibe review: Dismissive, cyclical, inefficient

Ya'll do not have good customer service as a company. I have been requesting replacement cards multiple times over and over and they don't get sent to my house despite me having USPS informed delivery to prove it. When I called about this, and explained that I cannot make wire transfers due to losing my disability benefits being a risk, I was told repeatedly that my only options were a wire transfer, in a tone that implies that I didn't hear them the first time. This company is unwilling to overnight or send cards through a carrier with even a normal timing and a tracking number to ensure that they are received by their clients. You might as well not even be banking with this company because all they're going to tell you to do is to transfer all of your money to another bank so that you can use it and have ATM access. There is no guarantee that you will ever get a debit card from them no matter how many times you send the card, and yes, they will charge you each time. Don't bother calling them about it, because all they're going to do is repeat the same two sentences to you as if you're not trying to explain a nuanced situation to them.