Bank of America review: Power of attorney and bank of america liability for fraudulent charges

I met with and was discriminated by Relationship Manager, Gerardo Orozco. The color of my skin and my gender mattered more than Bank of America's l3gal policies in place. I presented a Durable Power of Attorney for my Aunt Louise Cowart who has been a long-term customer with Bank of America. The legal document was signed by Louise Cowart and notarized. I also offered a revocation of the previous Durable Power of Attorney had one been filed against the account. Mr. Orozco declined and first indicated that there had not been a previous D.P.O.A. Then, Mr. Orozco found one. He debated with me over my D.P.O.A., which was valid and bore the same signature as my Aunt Louise Cowart's signature on-file but not the same signature on the previous D.P.O.A. that was filed and accepted by Bank of America in December 2023. Bank of America allowed a D.P.O.A. with a signature that did not match my Aunt Louise Cowart’s signature to be placed on her account while at the same time an Adult Protective Services Report had been open and filed against Lavake Cowart, the D.P.O.A. Reference:

Protective Services Report 923523, Submitted on 12/14/2023 at 13:22:44

Bank of America ignored this and failed to protect the account of an elderly woman whose skin is the same color as mine. The same color that allowed Mr. Orozco to discriminate against me and my legal Durable Power of Attorney. Mr. Orozco refused to provide me with a letter from Bank of America stating why my D.P.O.A. was not accepted by Bank of America but stated that it was declined due to an open Adult Protective Services investigation for my Aunt's son, Christopher Cowart. That investigation has nothing to do with me nor have I ever been visited or contacted by an Adult Protective Services investigator. Further, no APS worker advised Mr. Orozco they were investigating me. So, Mr. Orozco and Bank of America are liable for the breach and fraudulent charges against my Aunt's account and their continued failure to block me as my Aunt's D.P.O.A. which has now been recorded with the Registrar-Recorder’s Office in Norwalk, California. I should not have been subject to Mr. Orozco's failure to conduct business professionally. Mr. Orozco went further and breached the confidentiality of our meeting by contacting Christopher Cowart and discussing my intention to change beneficiaries to his two younger brothers and him? I have the legal authority to do so. Mr. Orozco also put my Aunt Louise Cowart at risk for elder abuse since she did not appoint her son Christopher Cowart as her D.P.O.A. and he did not know that his mother appointed me. Christopher Cowart is currently being investigated by Adult Protective Services for elder fiduciary abuse as Mr. Orozco was advised by Adult Protective Services when he called after he had already informed Christopher Cowart of my D.P.O.A. Mr. Orozco us responsible for any harm and mistreatment my Aunt Louise Cowart is suffering now because of Mr. Orozco's breach of her confidentiality as a customer of Bank of America, who had every right to appoint someone she trusted to manage her affairs. Currently, my Aunt and her money at Bank of America remain at risk.

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