Bank of America’s earns a 4.0-star rating from 4574 reviews, showing that the majority of banking clients are very satisfied with financial services.
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I payed 79 dollars for nothing!
One of their representative sign me up for Card Holder Security Plan I asked her, "You are saying if "you" Become unemployed" If I am not employed then it will not work for me but she said No It will and Mama you have 30 days money back guarantee to review the papers we will send you.
Ok I received that packet after 15 to 20 days. I try to call cardholder security plan on weekend; I came to know I have to call them from Monday through Friday. I just thought if they do not have access for customers for weekends must be 30 days means 30 working days, and on December 18 I was able to talk to a representative I told him! Plan is not what at the day of enrollment she told me at the day I talk to that representative and instead of cancellation, he was willing to convince me I have to give it second thought and I have more days for trail. I hang up. On December 20, I call them again for cancellation. I came to know My ENROLLMENT starts from November 17 and I am calling them after 30 days I asked why they charge me before 30 days answer was because plan starts from 17 of November. charge after 30 days It was about refund and now 30 days passed you are not able to get those 79 dollars back we charge you been fail to call us in given.
In short I pay 79 dollars for nothing that plan was not for me I told that lady I do not have job I do not think this will work for me she told me no in event of divorce we will do this and that you do not pay minimum payments for card just like unemployment. When I review paper work that was not this and I receive that paper work after fourth of December in this case I have only 09 working days to call them but because they count down weekend also and I am tired of that person when I call for cancellation why he urge me to think more they just care about their commission not about customer at all otherwise they have to be available on week ends when We not have college and other things to do and call them.
I am in California and from here when their 10 PM starts ours 8 PM and this time is most busy time for a single MOM. However, who cares.
The complaint has been investigated and resolved to the customer’s satisfaction.
they lie and I lose $9000.00!
I took a cashiers check made out to me for $9000.00 to my bank of 43 years and asked them to make sure it was good because I thought it could be a phony check. The teller told me it would clear by midnight. I called the next day to make sure it was truly okay. I spoke to a man named David and told him to check this check out again because I still thought it could be phony. He put me on hold for about 2 minutes and came back and said the check was okay. I asked him again would this check ever come back to haunt me and be no good. He again said no it won't. I started spending the money and a few days later the bank sends me a notice that the check was no good and they took $9000.00 dollars out of my account. It took the notice right down to the manager of the bank and he said there was nothing he could do. Call customer solutions. I called them and they told me there was nothing they could do but teach the persons who told me the check was good how to do it correctly. They also said there was nobody else they would give the name of higher up than them so I could plead by case to them. So they lie and I lose $9000.00.
The complaint has been investigated and resolved to the customer’s satisfaction.
pmi remove problem
I currently pay over 30$ a month for Payment Mortgage Insurance for a home loan that was 80,000 at time of loan. When I was closing on loan, loan officer said "PMI will be removed when remainder of loan is 80% or less of home value." Within 2 years, the value of house had exceeded that amount. I asked Countrywide to remove PMI. Informed that I had to have another appraisal to confirm. OK. BUT, I had to use their appraisal company and it would be $300-350. The average appraisal fee in this area at that time was 100-150$. I called complaining about fee being too expensive. Problem never resolved and I continued to pay PMI. Mad, I refused to pay and waited until the remaining loan amount was less than 80%. Then, at that time, I phoned again to have PMI removed. Was informed that they required loan to have 78% or less remaining. I was also told that "when you have paid off over 22% of the loan, if you have had less than 2 late payments, by law, we are required to remove PMI" by a Countrywide representative. I have not had any late payments. It is less than 78% of loan remaining now, but now I have to pay a 150$ fee for CVI! That is to ensure my house is still worth atleast the original $90,000 appraisal. What makes me even madder is Countrywide has sent me atleast a dozen offers for a home equity loan with their latest valuing my home at over 175,000$! What is the truth and when will I have the PMI removed from a loan with less than 70,000$ remaining on a home valued by a realtor of atleast $225,000?
The complaint has been investigated and resolved to the customer’s satisfaction.
Bank of America has just started putting seven-day holds on my deposits.
I have been a customer for 20 years and have never had a deposit returned. They tell me the reason is that they have started to receive fraudulent deposits on other accounts. I asked them why I had been put in that category. They said they have no answer to that.
I was waiting on hold for bank of america customer support. The representative I talked to on the phone seemed to be professional however 20 minutes into the call she, I believe, terminated the call for no apparent reason.
i have been blocked to my account fo r 1 year plus or minus when i try to log in my user name and password are correct when i try to put my ss number i put in the first 3 numbers and 4 digits appear then i can not continue .
I open up a HELOC with Bank of America and I sign up for a fixed rate HELOC.
The representative sent me the notarizer sign my paperwork they put me in variable rate HELOC to get to get more money from me and my family.
They are crooks and liars. I will be taking my portfolio to Charles Schwab. Boa is trash.
I would suggest that anyone wanting to purchase an IRA with Bank of America think twice. Along with exceptionally low interest rates, if you want to transfer your IRA (s) to another financial institution you will be charged a transfer fee of $50 per IRA transferred. Discover Bank does not charge transfer fees.
Names: SSENYONJO MICHAEL
Student: University of Maryland Baltimore
Student ID : VG15010
Account : [protected]
They charge $15 for cashier checks.
I sent a Zelle from my account on August 11th, but the person never received it. Bank of America just took the money from my account and the money disappeared.
I trying to get my money back since August with Bank of America and they never got a solution for this case. I am feeling very disappointed
and stolen.
Back in 2020 when the pandemic started my unemployment was going to bank of America but my account got compromised I notified the bank but nothing was done to help me I stop deposit from going to bank of America but I was still out on 5000 two years later they credit my account for 2417 but tell me I have to wait 45 days to get it
I am a thirty year customer at Bank of America. I have several accounts with them and I can’t get a simple letter on letterhead stating my account info, etc. Something so simple made complex. They can even email to the company that I need it to go to as soon as possible.
duplicate payment sent, not canceled as requested, caused significant overdraft and other returned payments!
Letter from bank of america:
Dear james stewart,
Payee: comcast-burlington
Scheduled payment date: 9/25/06
Amount: $120.00
Thank you for your recent inquiry regarding your payment to comcast-burlington made through online banking bill pay. This inquiry was already responded to on september 26. We are unable to cancel or change this payment because it has already processed. You may contact your payee directly to obtain a refund of this payment. If there was someone here who had the ability to honor your request we would, however, there is no one who has the capability to do so.
You may cancel or edit payment information online, without our assistance, as long as the payment status is "scheduled. "
We apologize if this creates an inconvenience.
You are entitled to receive a copy of any document that we relied upon during our investigation and/or processing of your request. To request documents, you can e-mail us anytime and we will send the appropriate documents by u. S. Mail.
Thank you for choosing bank of america. For further assistance, please contact us by e-mail or phone, 800.933.6262, online banking bill pay.
—
General e-mail
Date:09/27/2006 time:09:02:16 msg. Nbr:[protected]
From: [protected] stewart, james
To: customer service
Account: 0095074-xxxxx
Transaction date: 09/25/2006
Transaction type: online transaction
Amount: $120.00-
Reference no: [protected]
Transaction description/payee name: comcast-burlington bill payment
Payee account#:
Reason for inquiry: question about canceling a payment
Late fee: no
Late fee waived:
Late fee amount:
Fin charge: no
Fin charge waived:
Fin charge amount:
Select a payee type: cable television
Work phone number:
Home phone number:
Contact name:
Contact phone:
Contact date:
Customer message: reverse this duplicate transaction or direct me to someone who can—
*note: for a bill payment you originated through online banking, we have provisionally made the payment on your behalf. You must deposit or transfer sufficient funds into your account by 5:00 p. M. (Eastern time) 1 business day after the date provided above to ensure the payment is completed. If you do not, the payment may be reversed.In either event, a fee may be assessed to your account.
—
Dear james stewart,
Payee: comcast - burlington
Scheduled payment date: september 25, 2006
Amount: $120
Thank you for your recent inquiry regarding your payment to comcast - burlington made through online banking bill pay.
We are unable to cancel or change this payment because it has already processed. You may wish to allow time for the payment to post, and then contact your payee to obtain a refund of this payment. You may cancel or edit payment information online, without our assistance, as long as the payment status is "scheduled. " we appreciate your patience and apologize for any inconvenience this may cause.
You are entitled to receive a copy of any document that we relied upon during our investigation and/or processing of your request. To request documents, you can e-mail us anytime and we will send the appropriate documents by u. S. Mail.
Thank you for choosing bank of america. For further assistance, please contact us by e-mail or phone, 800.933.6262, online banking bill pay.
—
General e-mail
Date:09/26/2006 time:07:57:49 msg. Nbr:[protected]
From: [protected] stewart, james
To: customer service
Account: 0095074-xxxxx
Transaction date: 09/25/2006
Transaction type: online transaction
Amount: $120.00-
Reference no: [protected]
Transaction description/payee name: comcast-burlington bill payment
Payee account#:
Reason for inquiry: question about canceling a payment
Late fee: no
Late fee waived:
Late fee amount:
Fin charge: no
Fin charge waived:
Fin charge amount:
Select a payee type: cable television
Work phone number:
Home phone number:
Contact name:
Contact phone:
Contact date:
Customer message: already debited from my account at $113.00 please cancel duplicate payment which caused an overdraft.
Bank of America’s "overdraft" system is a crafty positive cash-flow scam in my opinion. Here's why I feel this way:
I have two accounts with BofA that I manage using the same Online Access ID (I see and manage both accounts after logging in). One account "A" is where I keep the majority of my funds and the other "B" is from where I write checks, make credit-card purchases (card has a Visa logo), etc.
When I make a CREDIT purchase (not Debit) on a weekday (Monday-Thursday) using "B", I transfer funds from "A" to "B" using www.bankofamerica.com that same night. The snafu is, for my location, I need to make such a transfer BEFORE 10:45pm "cut off" for some unknown-to-me reason, or the funds will NOT hit the account in time to cover the credit transaction. In that scenario, BofA will charge me $35 PER transaction that it now considers in overdraft.
On a side note, their transfer confirmation page does NOT bother to list their server's current time for your records (eg: a print out). I find that equally as frustrating, since you would have NO proof to refute a claim that you did indeed transfer before their "cut off" time.
Why question is WHY would my transfer from "A" to "B" -- two BofA accounts BOTH managed by my one Online Access ID -- not be INSTANTANEOUS? The funds are MINE already (not from a recent deposit), so why not just consider the funds instantly moved when I do an online transfer (even if the physical funds still have to go thru a wire-transfer or similar process the next business day)?
I firmly believe that this is a HUGE money maker for Bank of America; to scam extra cash from their customers who are less fortunate, living paycheck to paycheck thereby keeping a low average balance.
Again I say, if the funds are already in my account "A" and I transfer them online to "B", why is that not immediate REGARDLESS of the transfer time?
I am exploring other banks and their policies at this time.
Ever since MBNA was bought out by Bank of America, my credit card transactions has been a night mare. I am an involuntary victim of their poor customer service.
On Oct 2006, someone cashed a promotional check for $8600 that was mailed to my old address. I called to report a fraudulent transaction and the Rep said that the check was used to pay-off a chase Credit Card balance. I was confused since I also had an account with chase that I had just paid in full. I told her it couldn't be me. Her reply was, You did the same thing a week ago so it must be you. I was furious, put on hold for ever. I tried arguing and asked to be transferred to the Manager. They finally found out it was a different chase account that belonged to somebody else. Had it not been to that stupid thief who left fingerprints all over the place, I was liable for their own clumsy service. Before the fraud happened, I was on a zero% promo which was taken away when this happened. I now call every month to get credit for the Fin charges which should be cleared at once. I can't wait to pay it off and Close my account with them.
bank of america is the very worst one to deal with
Bank of america promised me a settlement on my account. The account was mishandled and they never even came close to settleing with me as promised. Everything they told me never happened and was a complete lie. I have worked with several credit card companies, but bank of america is the very worst one to deal with. They are not trueful, and they could care less about their customers. They do not work with individuals with disabilities. Do not consider opening a bank of america credit card! There are many good companies like chase, discover, & capital one. The very best being chase! They will work with you and be kind. They will lower interest rates. They will not lie like bank of america and ken lewis.
The complaint has been investigated and resolved to the customer’s satisfaction.
I also tried the Freddie Mac Home Retention Program and to no avail, waited one year and called almost every month and all I wanted was to go from a 15 yr to 20 yr fixed to make my monthly payments a little more affordable. at the time I got $8K behind and was told oh don't worry, you cant be foreclosed on in this program. After sending in numerous lengthy docs, still no answers or solutions. I was lucky enough to sell something else and bring the note current. Went thru a bad spell like a lot of other folks, my escrows, I had always paid myself. And I did get a little behind in my taxes, but set up a payment plan with the county and was making payments, so since I am now over 65, I can make quarterly payments, which I made the first of Jan 2011 and next thing I know BAC home loan servicing sends me a letter dated Feb 24, but I did not receive until Mar 6 that I was delinquent and now they would be increasing my mo. mortgage to include an escrow account even though, I have already paid 4 years and have always paid my own escrows. Funny thing, they made payments on my property taxes without consulting with me and in fact payments were done just 4 days after their letter dated Feb. 24th. I had already made the first of my legal quarterly payments and then went ahead and paid the entire amount owed on mar 7th just a few days after receiving their Feb 24th letter. Now my taxes are paid double and I called customer service and said is this how you do business... Do not communicate with your customers I was told that evern if their was a shortage of $5 on my taxes, they could take over the esc row accounts anyway... That is news to me... Also, when trying to get things straightened out, and calling to recofirm with the tax dept., I was told that the escrow account had already been set up and I did not need to speak with that dept. I said... Are you refusing to put me through to the tax dept., before the really rude individual actually put me thrugh. Unbelieveable, also, they have quite an attitude, like, what the hell we set the rules, and thats it... I sent the receipts for all property taxes paid and was told that that was all that was required and things would be back to normal after BAC received their refunds of taxes paid .. Now I have gotten a statement saying that because I had applied for the loan retention program 2 yrs ago, that now I would have to have an escrow account.. Funny thing, because my payments are not being acknowledged, they want to charge me an extra $700 a month on top of my $1, 200 a month mortgage. Even though I was told that I would not be set up on an escrow. Whose pockets do they thing they are lining? I was tld initially, when I received the first letter about how they were going to take over my escrows, tha I was not "allowed" to make partial payments to the county. Guess what? and this in a very rude many by their oh so courteous customer service dept., What in the Hell, do you think, its called when you have an over 65 exemption... it means you can make quarterly payments with no penalties or interest. Is this also, BACs idea of help you lower your monthly payments to do a loan retention? Unbelieveable... Yes, I want to pay you an additional $700 per months to help me out when I am getting ready to retire. I am ready to get out of this loan and will sell anything to do so... and would advise anyone to NEVER EVER THINK ABOUT A MORTGAGE WITH BANK OF AMERICA...
I had the similar problem as well.I tried to refinance my house, single mom.started my appilication in june now in nov boa sents me a letter to to tell me my credit is not high enough to meet the standards.In august alicia miles called to tell me that I do not have to pay my mortgage for 2 months, and that the loan is approved but in september she called me to tell that I have to pay my mortgage, so she said she will cancel the late fees, but trickey, that late fees is now added with interest and I have a lien on my house.Is there a place to file complaints like this and they could be investigated.
Bank of America and its President, Brian T. Moynihan, and one Robert Flores who says he's "from the Office of the President, Bank of America" are arrogant [censor]s totally out of touch with the rest of us Americans. Case in latest point is that I go to my local Senator's office for help under this HAMP, BUT the arroganr [censor]s, Brian T. Moynihan, and Robert Flores, leave me a telephone number I have to pay to call them at. [protected]. Zero customer service. Zero brains from Bank of America's Brian T. Moynihan, and Robert Flores. Bank of America takes billions of dollars from each and every one of us taxpayers but won't have an 800 number in Bank of America's President's Office to handle these loan mods coming in from the Congressional offices or even their customers. If I could afford long distance, you arrogant totally out-of-touch [censor]s Bank of America's Brian T. Moynihan and Robert Flores, I wouldn't be trying to get this legally required loan modification from Bank of America now would I?!? No wonder we tax payers had to bail Bank of America out!
What arrogant totally out-of-touch [censor]s Bank of America's Brian T. Moynihan and Robert Flores Need Is Customer Service. Businesses must promise long and deliver short to their customers. They must keep all commitments made to the customer. Never lie to the customer. Never give conflicting stories to the customer. Never give a customer the run-around. Always remember that the customer is always right. Put a mirror in front of you if you answer the phones. Put a smile on your face when answering the phones. HAVE and GIVE to your customers an 800 number you arrogant totally out-of-touch [censor]s Bank of America's Brian T. Moynihan and Robert Flores.
Arrogant totally out-of-touch [censor]s Bank of America's Brian T. Moynihan and Robert Flores, apologize for having a customer wait. Remember that escalatory language always breeds more escalatory language. Arrogant totally out-of-touch [censor]s Bank of America's Brian T. Moynihan and Robert Flores, without the customer, there is no business. Without a business, there is no job for an employee. Not the most difficult sell for most people. No wonder we taxpayers had to bail Bank of America out!
I have been fighting with BOA since November 2009. They had someone call and offer me a program for my credit card balance at a reduced rate from 26.98% to 5% if I made an electronic payment transaction over the phone that day. I did the transaction and the following month when I got the statement it showed the electronic posting but the reduced pament schedule and interest rate as promised had not changed. They also charged me a late fee because the payment was only $200.00 not $250.00 even though that was the required amount they said they would accept for the electronic payment and thereafter. I called and spoke with another representative who apologized and said they would take care of it and maybe the statement just did not reflect the program agreed to yet. That was three months ago. No one has called. I wrote a certified letter that they did not respond to. I made the next payment on time, the posting for the following statement was the same, no changes, late fees, increased payment due of $1, 350.00. I called again and again they said they'd take care of it. This time I got the representatives name, confirmation number and agreement. When the statement came this month, same thing, no knowledge of the agreed upon program. It reflects two payments one for Jan. and a early payment for February, but a late fee because they have not changed the payment from $250.00 to $200.00 as agreed upon by both of their account reps. Today I called and again the representative said he was sorry, apoligized and would take care of it. He would deduct $245.00 in late fees and set up the program as promised. He gave me his name, a confirmation number, his direct phone number and promised the agreement in writing within 10 business days. I asked him "why should I bother to make another electronic payment (which I went ahead a did) so that they know I'm sincere about the new terms and conditions! when they continue to make my balance increase with late fees and interest at 27% and no acknowlegement of their agreement from the past 3 months? I told them I've seen old movies about LOAN SHARKS and the Mafia who used to operate this way...except they went to jail. Now I'll wait and see next month if the fourth representative apologizes and is truly sorry!
From: skewell@btinternet.com
> Subject: Congratulations!...(Contact Your Winning Agent)
> Date: Wed, 17 Jun 2009 05:47:23 +0100
>
> Yahoo Awards Center
> 124 Stockport Road,
> Longsight,
> Manchester M60 2DB
> United Kingdom
>
> CONGRATULATIONS!
>
> Attn:Sir/Madam
>
> This is to inform you that your personal e-mail address have won a prize money of 1, 000, 000.00GBP (ONE MILLION GREAT BRITAIN POUNDS) for the 2009 Splash Promotion which is Organized on 15th June, 2009 by YAHOO AWARDS & WINDOWS LIVE YAHOO! collects all the email addresses of the people that are active online, among the millions that subscribed to Yahoo and Hotmail and few from other e-mail providers. Six people are selected monthly to benefit from this promotion and you are one of the Selected Winners.
>
> PAYMENT OF CLAIM
>
> Winners shall be paid in accordance with his/her Settlement Centre. Yahoo Prize Award must be claimed no later than 15 days from date of Draw Notification. Any prize not claimed within this period will be forfeited.Stated below are your identification numbers:
>
> TICKET NO:MFI/07/APA-43658
> REFERENCE NO:[protected]
> LUCKY NO:128056UK
> AMOUNT 1, 000, 000.00GBP
>
> These numbers fall within the England Location file, you are requested to contact our fiduciary agent in Manchester and send your winning identification numbers to him;
>
> AGENT INFORMATION
>
> Agent Name Scott Ferguson.
> E-Mail: scottferguson62@sify.com
> Tel: +[protected]
>
>
> You are advised to send the following information to your Claims Agent to facilitate the release of your fund to you.
>
> 1. Full name...
> 2. Country...
> 3. Contact Address...
> 4. Telephone Number...
> 5. fax Number: ...
> 6. Marital Status...
> 7. Occupation...
> 8. Date of brith..
> 9. Sex..
>
> As soon as he receives your details, he shall commence the process that will facilitate the release of your fund to you.
>
> Your E-mail address should be used in all correspondence with your claims Agent, please Note that, you are to contact your claims officer via email and phone as we are promoting the use of E-mail.
>
> Congratulations! once again.
>
> Yours Sincerely,
>
> MRS.GRACE WILLIAMS.
> PAST WINNERS OF OUR PREVIOUS AWARD.
>
> WARNING!
>
> Do not tell people about your Prize Award until your money is successfully handed over to you to avoid disqualification that may arise from double claim.
>
> You may also receive similar e-mails from people portraying to be other Organizations or Yahoo Inc. This is solely to collect your personal information from you and lay claim over your winning. In event that you receive any e-mail similar to the notification letter that was sent to you, Kindly delete it from your mail box and give no further correspondence to such person or body.
>
> Yahoo shall not be held responsible for any loss of fund arising from the above
> mentioned.
>
> Please Note:
> This e-mail address message was sent from a notification-only that cannot accept incoming e mail.Please do not reply to this mail address.
2 minutes ago by kali40 0 Votes
> From: skewell@btinternet.com
> Subject: Congratulations!...(Contact Your Winning Agent)
> Date: Wed, 17 Jun 2009 05:47:23 +0100
>
> Yahoo Awards Center
> 124 Stockport Road,
> Longsight,
> Manchester M60 2DB
> United Kingdom
>
> CONGRATULATIONS!
>
> Attn:Sir/Madam
>
> This is to inform you that your personal e-mail address have won a prize money of 1, 000, 000.00GBP (ONE MILLION GREAT BRITAIN POUNDS) for the 2009 Splash Promotion which is Organized on 15th June, 2009 by YAHOO AWARDS & WINDOWS LIVE YAHOO! collects all the email addresses of the people that are active online, among the millions that subscribed to Yahoo and Hotmail and few from other e-mail providers. Six people are selected monthly to benefit from this promotion and you are one of the Selected Winners.
>
> PAYMENT OF CLAIM
>
> Winners shall be paid in accordance with his/her Settlement Centre. Yahoo Prize Award must be claimed no later than 15 days from date of Draw Notification. Any prize not claimed within this period will be forfeited.Stated below are your identification numbers:
>
> TICKET NO:MFI/07/APA-43658
> REFERENCE NO:[protected]
> LUCKY NO:128056UK
> AMOUNT 1, 000, 000.00GBP
>
> These numbers fall within the England Location file, you are requested to contact our fiduciary agent in Manchester and send your winning identification numbers to him;
>
> AGENT INFORMATION
>
> Agent Name Scott Ferguson.
> E-Mail: scottferguson62@sify.com
> Tel: +[protected]
>
>
> You are advised to send the following information to your Claims Agent to facilitate the release of your fund to you.
>
> 1. Full name...
> 2. Country...
> 3. Contact Address...
> 4. Telephone Number...
> 5. fax Number: ...
> 6. Marital Status...
> 7. Occupation...
> 8. Date of brith..
> 9. Sex..
>
> As soon as he receives your details, he shall commence the process that will facilitate the release of your fund to you.
>
> Your E-mail address should be used in all correspondence with your claims Agent, please Note that, you are to contact your claims officer via email and phone as we are promoting the use of E-mail.
>
> Congratulations! once again.
>
> Yours Sincerely,
>
> MRS.GRACE WILLIAMS.
> PAST WINNERS OF OUR PREVIOUS AWARD.
>
> WARNING!
>
> Do not tell people about your Prize Award until your money is successfully handed over to you to avoid disqualification that may arise from double claim.
>
> You may also receive similar e-mails from people portraying to be other Organizations or Yahoo Inc. This is solely to collect your personal information from you and lay claim over your winning. In event that you receive any e-mail similar to the notification letter that was sent to you, Kindly delete it from your mail box and give no further correspondence to such person or body.
>
> Yahoo shall not be held responsible for any loss of fund arising from the above
> mentioned.
>
> Please Note:
> This e-mail address message was sent from a notification-only that cannot accept incoming e mail.Please do not reply to this mail address.
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I recently applied for a mortgage with BOA and was told a $400 application fee was necessary. I am on limited income (SSI) and had been told by the town I live in that I qualified for an affordable housing unit. BOA knows all the details. Well, the town made a mistake and I was not qualified for the affordable unit. I asked BOA for my application fee back and I was told "that is the cost of doing business" ! I told them that they had done nothing for me, maybe pull a credit report? and again I was told "that's the cost of doing business". They are disgusting to take advantage of a person who is trying to find an affordable place to live and who is disabled. They shouldn't do it to anyone! I plan to tell everyone I know to stop banking with BOA because they don't care about you as a person just the $$$$
I took my money out of Bank of America when a nasty teller had all her friends cut in front of me on line and then when I said something talked about me to them in spanish. I withdrew everything I had and never went back.
They give bank accounts to illegals and once I went in there to use the ATMs and they were both in spanish. When I complained, they were nasty.
If you love America, take your money out of bank of america because there is nothing American about it.
For all of us who are sick of Bank of America's fraudulent practices:
Apply for a job via their website or local branch. Of course they will turn you down (especially if you are white or male).
Make sure they send you a denial letter and don't just ignore you.
Once they turn you down, lodge a complaint against them at your local EEOC office.
I mean good grief, they want to grab all our money, but yet so many people cannot find jobs these days. It's not like they would hire any of these people they rip off.
Let's all send off an avalanche of EEOC complaints (instead of a class action suit.) BOA can fight lawsuits with their armies of lawyers. BUT they would HAVE to answer to the EEOC. (The EEOC is the most mortal enemy that any business can have.)
Many of victims should consider this. The very people who cannot get jobs or pay their bills are the ones that BOA rips off the worst.
Since Bank of America lowered my credit limit and jacked my rates to 27% for no reason other than a high balance I started checking on line to see if a pattern existed, it does.
Many of the credit card companies including Bank or America and Wamu seem to offer these special promo checks, 2, 000, 3, 000, 4, 000 dollars, they tell you to spend the money anyway you wish but oooooh, when you do it is not long before they cut your limit back, then they say your balance is too high and has lowered your score and they must raise the percent rate, when you complain they tell you to pay the high rate or they will close your account and ruin your credit.
What a game, wonder who thought that up?, it should be concidered "Loan sharking" to lure you in, then purposely ruin your credit just so that they can make a profit. I have found that Bank of America is the worst, American Express is also in the game as is Wamu.
Thise are all well known banks, so how can they get away with it? because no one sat down and looked at the criminal element of it all, these peope conspired to commit a crime, to con all of us and basicly extort high interest out of us or ruin our names.
Class action law suits should be brought against these firms, if the government will not protect us then we have to ourselves.
Bank of America is the worst at customer care, I have never been late, never missed a payment, yet thise people jacked up my rates to 27% for no reason other than a high balance and they are the ones who offered the "promo checks" in the first place.
When I complained wanted to close my account and put me on some kind of special payment plan which would lower my rare but also blemish my credit rating which could cause my other creditors to raise my rate.
I have found no government control over these people, it seems they can do anything they want including ruining your life.
I intend to seek legal advice and possibly sue if my credit is damaged which is what a lot of other victoms should do, if the government will not protect us then we must do it ourselves.
credit problem
I have a credit score of 748. My credit card statements were lost/mis-directed and I was late on a payment. My introductory 0% rate credit card immediately jumped to 16.99% costing me over $200. B of A policy is that upon request their manager will call within 24 hours. Eight days later I called back and finally spoke with a manager. If I had been a B of A...
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About Bank of America
One of the key strengths of Bank of America is its commitment to innovation and technology. The bank has invested heavily in digital platforms and mobile banking, making it easier than ever for customers to manage their finances on the go. With features like mobile check deposit, online bill pay, and real-time account alerts, Bank of America is at the forefront of the digital banking revolution.
In addition to its digital offerings, Bank of America also has a strong network of physical branches and ATMs. With thousands of locations across the country, customers can easily access their accounts and get help from knowledgeable staff members whenever they need it.
Another key advantage of Bank of America is its wide range of financial products and services. From checking and savings accounts to credit cards, loans, and investment products, the bank offers something for everyone. Whether you're looking to save for the future, buy a home, or invest in the stock market, Bank of America has the tools and resources you need to achieve your financial goals.
Overall, Bank of America is a trusted and reliable financial institution that has been serving customers for over a century. With its commitment to innovation, technology, and customer service, the bank is well-positioned to continue to meet the evolving needs of its customers for many years to come.
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Bank of America emailssupport@bankofamerica.com100%Confidence score: 100%Support
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Bank of America address100 N Tryon St., Charlotte, New York, 28255, United States
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