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BC Hydro Complaints 1

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8:39 pm EST
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BC Hydro Smart meter overbilling

I own a strata warehouse in Langley city. Every Hydro bill in recent memory has been within a few dollars. My last bill was for 4X as much money as any in the last few years, as my usage is constant. When I called B. C. Hydro to WTF on this I was informed that a smart meter was installed at the very beginning of the billing period. They told me there is no recourse dispite the glaring discrepancy and that if I don't like being screwed in this manner I don't have to be a customer. Welcome to the new dictatorship; Corporate monopolies the little guy...

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ok344334
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Nov 01, 2015 9:13 pm EST

Hello Daniel
What has likely happend to you and your meter is what is known as Shared customer / Meter DATA Mix up.
Likely B.C Hydro has given you a Previously USED SMART METER. The Data from the previous customer
is now your BILL, also you get to look at the Previous CUSTOMERS hourly data, all stored in the Smart Meter,
that is now your meter. For a solution to this call up E Denham, at B.C OPIC
When ever B.C Hydro installs a Meter make sure you Read the Initial Display READING.

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Overview of BC Hydro complaint handling

BC Hydro reviews first appeared on Complaints Board on Dec 15, 2012. The latest review Smart meter overbilling was posted on Dec 15, 2012. BC Hydro has an average consumer rating of 1 stars from 1 reviews. BC Hydro has resolved 0 complaints.
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    6911 Southpoint Drive Burnaby, B.C., Burnaby, British Columbia, V3N 4X8, Canada
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  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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