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Ontario Energy Board Complaints 1

ComplaintsBoard
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10:34 am EDT

Ontario Energy Board Harassment from misrepresented door salesman

A representative showed up at more door stating that he needed to inspect my furnace, air conditioner and pipes leading to those units to ensure that they are compliant with new government standards. Upon my question who he worked for and what the consequences were if mine were deemed non compliant. I was informed that I had to let him in as if I didn't my property would be "retagged" and have its gas cut off for my family's safety. Asked if I had heard of certain area families that had died due to carbon monoxide poisoning. At this point he asked where my ac unit was and proceeded to attempt to walk in. As a delay I told him where the outside unit was and he read the label at the back of the unit. I entered into a discussion with him regarding reliance vs national and previous scams that have circulated in the neighbourhood. At that point it was cold and I entered the back entrance to my house in which he followed. He then proceeded to head towards the basement and I stopped him telling him I wasn't giving him permission to examine anything in my house. He proceeded to question my hydro and gas bills about getting me released from previous locked in programs. Stating we could qualify for a free upgrade furnace unit and our bills would be reduced to 50 dollars a month. He was so far off base with that when I called him on it he didn't know how to respond. I demanded a number to call and that he was to leave my house immediately. Meanwhile my husband was calling an associate to see what was up and at that point we almost had to remove him with force. He wouldn't take no for an answer and said we were to comply or someone else would just show up at my door. At that point I called the number he gave me which was a private cell number. I hung up only to have it call me back. It turned out to be the manager of the region and of the sales person that came to the door. He apologized and told me that the young man acting outside the company's guidelines and was not allowed to say what he was saying. I believe that to be a cover up as previous complaints have read the same statements. The end of the conversation had him asking for my name which I wouldnt give him but gave my address for removal from their solicitation list. His advice was to put a note on my door. I will call the police the next time and to be honest should have while this person was here. He threatened to have my gas shut off and implied that I was putting my family in harm by exposing them to carbon monoxide. I was and am still very angry that this is being allowed.

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Is Ontario Energy Board Legit?

Ontario Energy Board earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Ontario Energy Board to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Ontario Energy Board is known for their high standards and safety. If you're thinking about dealing with Ontario Energy Board, it's wise to check how they handle complaints.

We found clear and detailed contact information for Ontario Energy Board. The company provides a physical address, 2 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Ontario Energy Board has registered the domain name for ontarioenergyboard.ca for more than one year, which may indicate stability and longevity.

Ontarioenergyboard.ca you are considering visiting, which is associated with Ontario Energy Board, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

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Overview of Ontario Energy Board complaint handling

Ontario Energy Board reviews first appeared on Complaints Board on Apr 28, 2015. The latest review Harassment from misrepresented door salesman was posted on Apr 28, 2015. Ontario Energy Board has an average consumer rating of 1 stars from 1 reviews. Ontario Energy Board has resolved 0 complaints.
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  1. Ontario Energy Board Contacts

  2. Ontario Energy Board phone numbers
    +1 (877) 632-2727
    +1 (877) 632-2727
    Click up if you have successfully reached Ontario Energy Board by calling +1 (877) 632-2727 phone number 0 0 users reported that they have successfully reached Ontario Energy Board by calling +1 (877) 632-2727 phone number Click down if you have unsuccessfully reached Ontario Energy Board by calling +1 (877) 632-2727 phone number 0 0 users reported that they have UNsuccessfully reached Ontario Energy Board by calling +1 (877) 632-2727 phone number
    Within Ontario
    +1 (416) 314-2455
    +1 (416) 314-2455
    Click up if you have successfully reached Ontario Energy Board by calling +1 (416) 314-2455 phone number 0 0 users reported that they have successfully reached Ontario Energy Board by calling +1 (416) 314-2455 phone number Click down if you have unsuccessfully reached Ontario Energy Board by calling +1 (416) 314-2455 phone number 0 0 users reported that they have UNsuccessfully reached Ontario Energy Board by calling +1 (416) 314-2455 phone number
  3. Ontario Energy Board emails
  4. Ontario Energy Board address
    P.O. Box 2319 2300 Yonge Street, Toronto, Ontario, M4P1E4, Canada
  5. Ontario Energy Board social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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