This review was chosen algorithmically as the most valued customer feedback.
Why is the decaffinated coffee so bitter? It tastes like it has been at the bottom of the pot for hours. We frequently eat at Bob Evans and I don't recall the coffee having this unpleasant taste .
They changed it recently and the regular is just as bad, bitter
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ROBERT FRUCHEY
1 comments
ROBERT FRUCHEY
Sep 18, 20082:45 pm EDT
I LIKE A GOOD MEAL AND COFFEE IS A BIG PART OF IT.
I ATE AT THREE BOB EVANS IN THE LAST 2 WEEKS AND
THE DECAF COFFEE WAS THE WORST I EVER TASTED
I FELT LIKE THIS SHOULD BE BROUGHT TO YOU
ATTENTION
THANK YOU ROBERT FRUCHEY [protected]
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SNOWBIRD
1 comments
SNOWBIRD
Oct 02, 200810:22 pm EDT
we left bob evans our business card...to call us when they change their coffee...it's really bad since they changed it. SORRY.
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GarynSusan
Nitro, US
1 comments
GarynSusan
of Nitro, US
Nov 08, 20147:18 am EST
For over 25 years we have always chosen to eat at Bob Evans for the main reasons of their coffee, nice atmosphere and good food. However, the past several years at every local Bob Evans restaurant we have eaten their coffee is too strong. We asked for fresh coffee on 2 different occasions after tasting their first pot; the fresh coffee was no better both times. Last night again we struck out. We did not enjoy their coffee, although I really enjoyed their broasted white meat chicken dinner. Wonder if they could offer both on their menus: their original mellow coffee in addition to the strong they now serve? That change will keep this couple continuing to choose to eat at Bob Evans.
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Elizabeth Justice
US
1 comments
Elizabeth Justice
of US
Jun 25, 202211:43 am EDT
My husband and I frequently eat at Bob Evans. I have noticed recently that their coffee now tastes terrible. I thought it was a one off but apparently not. Ours was regular and not decaf. I have now decided I will no longer order any coffee when I eat here as the coffee is so bad.
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Howard L. Carroll
College Park, US
1 comments
Howard L. Carroll
of College Park, US
Aug 15, 20222:48 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Bob Evans Mashed Potatoes original 2 servings.
When you put a single container in the microwave and turn it on, within a few seconds it flips upside down. We have to put it on a plate or bowl to prevent spillage.
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Lisa Landy
Gloucester, US
1 comments
Lisa Landy
of Gloucester, US
Oct 10, 202210:24 am EDT
Very disgusting and off-putting feces like chunks of God knows what inside this product when you put it in the pan to defrost and cook.
I noticed many other complaints about this product.
I already ate some of it without seeing them and promptly threw out the whole thing.
Very very disheartening.
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LJ Braswell
US
1 comments
LJ Braswell
of US
Oct 10, 202210:35 am EDT
Today 10/2/2022 I purchased 2 containers from Shoprite in Paramus NJ. When I opened them up they had foreign black specs and what I believe to be some sort of black bug! This is grossly unacceptable.
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Dane C Larson
Middletown, US
1 comments
Dane C Larson
of Middletown, US
Nov 19, 20229:54 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
Dining room was 39°F. Food was cold. Sausage was raw, I had to send it back. New sausage barely cooked. We as told they could not control the thermostat. Gave us a lousy 15% off after all that.
View 0 more photos
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judy stead
US
1 comments
judy stead
of US
Dec 10, 20227:12 pm EST
12/2/2022 3:40 pm paid by credit card
Server katelynn
I ordered 4 biscuits for takeout expecting the usual flaky tender product. However these turned out to be more like solid hockey pucks—totally inedible . These were meant to compliment my homemade soup. What a disappointment.
Address 4805 monroe st
Toledo ohio 43623
[protected]
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kowal
Clayton, US
1 comments
kowal
of Clayton, US
Dec 17, 20225:07 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
[protected]...12-10-22. use by 01-02-23. after microwaving food smelled really bad...threw down the garbage disposal...
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Joseph Stevenson Jr.
US
1 comments
Joseph Stevenson Jr.
of US
Jan 23, 20231:25 pm EST
I ordered a online order (check#890085 Circleville, OH.)for my mother and I. When I got it home, just a few minutes away. I found as on previous occasions the food was cold. And the omelette that I made on " make your own omelette" had ingredients I had not selected on it.
This is the third time we have had issues.
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nkg5775
Bloomington, US
1 comments
nkg5775
of Bloomington, US
Feb 11, 202310:40 am EST
Guessing that filthy floors and base of toilets doesn't bode well for the cleanliness of the kitchen, where my food is prepared?
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Domedina
KNOXVILLE, US
1 comments
Domedina
of KNOXVILLE, US
Feb 20, 20239:30 am EST
I'm so absolutely disgusted. My mother just pulled a grub out of her mouth from the mashed potatoes.
Just purchased, the mashed potatoes and heated up. My mother took a mouthful and felt something solid and gross, she spit it out and it was a grub.
Made us all puke.
Unbelievable. Never will we eat this crap again.
View 0 more photos
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Karyn Bass
Columbus, US
1 comments
Karyn Bass
of Columbus, US
May 14, 20235:54 pm EDT
Where are they? Went to Olentangy Rd Columbus Oh and we’re told that corporate took them off the menu. Why?
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Bonrofs1
Lansing, US
1 comments
Bonrofs1
of Lansing, US
Jun 10, 20232:03 am EDT
Went to Bob Evans at 915am on 6-4-24 on West Saginaw in Lansing for the second time with no acknowledgement that we were even there. Workers looked and us and put their head down to avoid eye contact both times. Not even a we will be with you in a minute. Just rude, we went next door and service was great start to finish.
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Cheybleak
Zanesville, US
1 comments
Cheybleak
of Zanesville, US
Jun 13, 20232:33 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I ordered the southwest grilled chicken with avocados. The avocados were brown and completely distrusting. Mushy with barely any flavor. I thought okay.. happens with avocados. No biggie. Then I opened my childrens meals with bananas which were also brown and old. Extremely disappointing. Won’t be ordering for a while
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Jamestrooker
Logan, US
1 comments
Jamestrooker
of Logan, US
Jun 13, 20235:30 am EDT
Gm sexually harassed his female employees and blackmail them for sexual favors and also has assault charges on hocking county ohio for assault on employees pre hearing 06/13 2023 Logan ohio. This has been going on for years and the higher up are trying to hide it from at least Jan.of 2022 to 03 of 2023
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Janet Urciuoli
US
1 comments
Janet Urciuoli
of US
Jun 26, 202312:27 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I have been enjoying the mashed potatoes for a long time. The past month or so, I have bought them and after trying to eat them, I have thrown them away. They have been terrible. They have little peelings in them, little lumps, they are watery and have a different taste that is not good. I don't think that I will continue to buy them anymore.
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Grandpa Nutter
NC - Lenoir, US
1 comments
Grandpa Nutter
of NC - Lenoir, US
Jun 26, 20231:44 am EDT
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The mashed Potatoes was like a thick gravy with chucks of potatoes in it. Exp. date 07/20/2023 KCL4A Kenneth Nutter 419.690.0043
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Andi J
South Euclid, US
1 comments
Andi J
of South Euclid, US
Jul 03, 20239:37 pm EDT
She was rude and discourteous. And acted as though she didn’t want to be at work.
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20Anniversary
Cincinnati, US
1 comments
20Anniversary
of Cincinnati, US
Jul 15, 20232:12 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
7:20pm July 2, 2023 Check number 890251. Asked for corn with ham meal and extra gravy. They were not in there. I called store and was put on hold and was never answered.
Order # 890251
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donna bugajski
bloomington illinois 61704, US
1 comments
donna bugajski
of bloomington illinois 61704, US
Jul 15, 20234:33 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
bob evans all natural homestyle mashed potatoes used July 2023
there were numerous pieces of something very dark in the container.
this is the first time I have seen this after purchasing potatoes numerous
times.
i purchased the product at krogers on college ave, normal il on 6/18/23.
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JenJen67
Dayton, US
1 comments
JenJen67
of Dayton, US
Jul 25, 20233:30 pm EDT
Ordered a BLT and fries on July 17, 2023 at 1:35 pm. BLT is soggy, some of the bacon isn't cooked thoroughly, lettuce is flimsy and gross, french fries barely done. Whole meal is barely warm and I picked it up 10 min before actual pick up time.
View 0 more photos
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Kevin L K
LOWER SALEM, US
1 comments
Kevin L K
of LOWER SALEM, US
Jul 29, 20239:55 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
We eat breakfast in the Marietta, Ohio store almost every Sunday morning after church. Store number#71. And the Mens restroom always smells terrible, I have brought it to there attention a few times and nothing gets done. Sunday 7/16/2023 , 12:07 PM Check #20061
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Ronald Gallop
US
1 comments
Ronald Gallop
of US
Jul 31, 20231:05 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
handy cap; was seated with menu; waited over 10 minutes;left; no one offered us a even glass of water ;used to like stopping at Bob Evans stop at store 11:30 July 21 2023 South end Springfield Ohio near Us 41 LOOK LIKE NO CARES I WILL BE SURE TO LET MY TELL FRIENDS ABOUT YOUR SERVICE AND HOW IT WAS TAKEN CARE OF . NO LONGER YOURS
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Krusher
Covington, US
1 comments
Krusher
of Covington, US
Aug 24, 202312:19 am EDT
I have been coming to bob evans has long has I can remember and there is one server that I will always ask for
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Tim carroll
Defiance, US
1 comments
Tim carroll
of Defiance, US
Sep 03, 20239:51 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Today I visited the Bob Evans in defiance ohio. I was told I had to wait 5 to 10 min to be seated with at least 10 empty tables and booths empty I see no reason my party could not have been seated and had to wait
Timothy m. Carroll
August 25, 2023
4:30 pm
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H Paul Meseroll
Milford, US
1 comments
H Paul Meseroll
of Milford, US
Sep 23, 202310:35 am EDT
Sold today at 5:06pm, check #890076
Online order #[protected]
Pickup at curb side
My wife has browns were burnt brown, her over easy eggs, were hard, not runny.
So much for a good home cook meal.
H Paul Meseroll
203 Mound Ave Apt #213
Milford, Ohio 45150
Email: hpaulmeseroll@ymail.com
Phone: [protected]
View 0 more photos
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Robert Tylicki
New Albany, IN, US
1 comments
Robert Tylicki
of New Albany, IN, US
Sep 23, 20238:48 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Why has it been deleted? BE had tasty bean soup and deleted it. Introduced tomato-basil---I predicted it would disappear. Had great chili and made it seasonal. Don't know status now.
Gosh most everyone likes vegetable all year round. Seems like veg would be more of a hit than cheesy potato!
I suppose the corp. bean counters are responsible!
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Margaret Patton
US
1 comments
Margaret Patton
of US
Sep 23, 20239:19 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I have purchased this product several times. This time the potatoes tastes like dirt and have chucks of black stuff in them.
I completely lost my appetite.
I will be returning the used portions back to Walmart where I bought them.
Probably will not purchase them again.
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diane Lashomb
US
1 comments
diane Lashomb
of US
Oct 23, 20236:49 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
The expiration date on your family size original mashed potatoes is 10/25/2013. I just cooked your mashed potatoes by your instructions. I took them out of the microwave and could smell a spoiled smell. Then I tasted them. It was absolutely discussing! Today's date is 10/10/2023. Tell me how this has happened 12 days before YOUR EXPIRATION DATE!
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Susan Aden
US
1 comments
Susan Aden
of US
Nov 13, 20232:20 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
This place was so dirty and dusty. The blinds are dusty. The tables were sticky store number 190
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Elsie M Douglas
US
1 comments
Elsie M Douglas
of US
Dec 02, 202311:00 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
My food was cold there was no gravy and I was suppose to have gotten a slice of pumpkin pie and instead they gave me apple that was the worst food I've gotten from There. They rate -0 stars from me. Thanksgiving day 5:30pm.
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Forgiven1
Myrtle Beach, US
1 comments
Forgiven1
of Myrtle Beach, US
Dec 03, 20233:26 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
Order # [protected] The ham was NOT included with our order as stated in the product description. Laura Drouillard - 8352, Guests 6, Check 890686.
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Click up if you have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number
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They changed it recently and the regular is just as bad, bitter
I LIKE A GOOD MEAL AND COFFEE IS A BIG PART OF IT.
I ATE AT THREE BOB EVANS IN THE LAST 2 WEEKS AND
THE DECAF COFFEE WAS THE WORST I EVER TASTED
I FELT LIKE THIS SHOULD BE BROUGHT TO YOU
ATTENTION
THANK YOU ROBERT FRUCHEY [protected]
we left bob evans our business card...to call us when they change their coffee...it's really bad since they changed it. SORRY.
For over 25 years we have always chosen to eat at Bob Evans for the main reasons of their coffee, nice atmosphere and good food. However, the past several years at every local Bob Evans restaurant we have eaten their coffee is too strong. We asked for fresh coffee on 2 different occasions after tasting their first pot; the fresh coffee was no better both times. Last night again we struck out. We did not enjoy their coffee, although I really enjoyed their broasted white meat chicken dinner. Wonder if they could offer both on their menus: their original mellow coffee in addition to the strong they now serve? That change will keep this couple continuing to choose to eat at Bob Evans.
My husband and I frequently eat at Bob Evans. I have noticed recently that their coffee now tastes terrible. I thought it was a one off but apparently not. Ours was regular and not decaf. I have now decided I will no longer order any coffee when I eat here as the coffee is so bad.
Bob Evans Mashed Potatoes original 2 servings.
When you put a single container in the microwave and turn it on, within a few seconds it flips upside down. We have to put it on a plate or bowl to prevent spillage.
Very disgusting and off-putting feces like chunks of God knows what inside this product when you put it in the pan to defrost and cook.
I noticed many other complaints about this product.
I already ate some of it without seeing them and promptly threw out the whole thing.
Very very disheartening.
Today 10/2/2022 I purchased 2 containers from Shoprite in Paramus NJ. When I opened them up they had foreign black specs and what I believe to be some sort of black bug! This is grossly unacceptable.
Dining room was 39°F. Food was cold. Sausage was raw, I had to send it back. New sausage barely cooked. We as told they could not control the thermostat. Gave us a lousy 15% off after all that.
12/2/2022 3:40 pm paid by credit card
Server katelynn
I ordered 4 biscuits for takeout expecting the usual flaky tender product. However these turned out to be more like solid hockey pucks—totally inedible . These were meant to compliment my homemade soup. What a disappointment.
Address 4805 monroe st
Toledo ohio 43623
[protected]
[protected]...12-10-22. use by 01-02-23. after microwaving food smelled really bad...threw down the garbage disposal...
I ordered a online order (check#890085 Circleville, OH.)for my mother and I. When I got it home, just a few minutes away. I found as on previous occasions the food was cold. And the omelette that I made on " make your own omelette" had ingredients I had not selected on it.
This is the third time we have had issues.
Guessing that filthy floors and base of toilets doesn't bode well for the cleanliness of the kitchen, where my food is prepared?
I'm so absolutely disgusted. My mother just pulled a grub out of her mouth from the mashed potatoes.
Just purchased, the mashed potatoes and heated up. My mother took a mouthful and felt something solid and gross, she spit it out and it was a grub.
Made us all puke.
Unbelievable. Never will we eat this crap again.
Where are they? Went to Olentangy Rd Columbus Oh and we’re told that corporate took them off the menu. Why?
Went to Bob Evans at 915am on 6-4-24 on West Saginaw in Lansing for the second time with no acknowledgement that we were even there. Workers looked and us and put their head down to avoid eye contact both times. Not even a we will be with you in a minute. Just rude, we went next door and service was great start to finish.
I ordered the southwest grilled chicken with avocados. The avocados were brown and completely distrusting. Mushy with barely any flavor. I thought okay.. happens with avocados. No biggie. Then I opened my childrens meals with bananas which were also brown and old. Extremely disappointing. Won’t be ordering for a while
Gm sexually harassed his female employees and blackmail them for sexual favors and also has assault charges on hocking county ohio for assault on employees pre hearing 06/13 2023 Logan ohio. This has been going on for years and the higher up are trying to hide it from at least Jan.of 2022 to 03 of 2023
I have been enjoying the mashed potatoes for a long time. The past month or so, I have bought them and after trying to eat them, I have thrown them away. They have been terrible. They have little peelings in them, little lumps, they are watery and have a different taste that is not good. I don't think that I will continue to buy them anymore.
The mashed Potatoes was like a thick gravy with chucks of potatoes in it. Exp. date 07/20/2023 KCL4A Kenneth Nutter 419.690.0043
She was rude and discourteous. And acted as though she didn’t want to be at work.
7:20pm July 2, 2023 Check number 890251. Asked for corn with ham meal and extra gravy. They were not in there. I called store and was put on hold and was never answered.
Order # 890251
bob evans all natural homestyle mashed potatoes used July 2023
there were numerous pieces of something very dark in the container.
this is the first time I have seen this after purchasing potatoes numerous
times.
i purchased the product at krogers on college ave, normal il on 6/18/23.
Ordered a BLT and fries on July 17, 2023 at 1:35 pm. BLT is soggy, some of the bacon isn't cooked thoroughly, lettuce is flimsy and gross, french fries barely done. Whole meal is barely warm and I picked it up 10 min before actual pick up time.
We eat breakfast in the Marietta, Ohio store almost every Sunday morning after church. Store number#71. And the Mens restroom always smells terrible, I have brought it to there attention a few times and nothing gets done. Sunday 7/16/2023 , 12:07 PM Check #20061
handy cap; was seated with menu; waited over 10 minutes;left; no one offered us a even glass of water ;used to like stopping at Bob Evans stop at store 11:30 July 21 2023 South end Springfield Ohio near Us 41 LOOK LIKE NO CARES I WILL BE SURE TO LET MY TELL FRIENDS ABOUT YOUR SERVICE AND HOW IT WAS TAKEN CARE OF . NO LONGER YOURS
I have been coming to bob evans has long has I can remember and there is one server that I will always ask for
Today I visited the Bob Evans in defiance ohio. I was told I had to wait 5 to 10 min to be seated with at least 10 empty tables and booths empty I see no reason my party could not have been seated and had to wait
Timothy m. Carroll
August 25, 2023
4:30 pm
Sold today at 5:06pm, check #890076
Online order #[protected]
Pickup at curb side
My wife has browns were burnt brown, her over easy eggs, were hard, not runny.
So much for a good home cook meal.
H Paul Meseroll
203 Mound Ave Apt #213
Milford, Ohio 45150
Email: hpaulmeseroll@ymail.com
Phone: [protected]
Why has it been deleted? BE had tasty bean soup and deleted it. Introduced tomato-basil---I predicted it would disappear. Had great chili and made it seasonal. Don't know status now.
Gosh most everyone likes vegetable all year round. Seems like veg would be more of a hit than cheesy potato!
I suppose the corp. bean counters are responsible!
I have purchased this product several times. This time the potatoes tastes like dirt and have chucks of black stuff in them.
I completely lost my appetite.
I will be returning the used portions back to Walmart where I bought them.
Probably will not purchase them again.
The expiration date on your family size original mashed potatoes is 10/25/2013. I just cooked your mashed potatoes by your instructions. I took them out of the microwave and could smell a spoiled smell. Then I tasted them. It was absolutely discussing! Today's date is 10/10/2023. Tell me how this has happened 12 days before YOUR EXPIRATION DATE!
This place was so dirty and dusty. The blinds are dusty. The tables were sticky store number 190
My food was cold there was no gravy and I was suppose to have gotten a slice of pumpkin pie and instead they gave me apple that was the worst food I've gotten from There. They rate -0 stars from me. Thanksgiving day 5:30pm.
Order # [protected] The ham was NOT included with our order as stated in the product description. Laura Drouillard - 8352, Guests 6, Check 890686.
Online Order, [protected]
8 Ham Slc