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Bob Evans

Bob Evans review: visit/service/food 29

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Author of the review
9:09 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Okay this is the 3rd time I have tried to send this form. I recently visited a resturant, which I go to often, and had some of the worse food, service, and treatment that I have ever gotten.Our food was cold, we ordered salad she brought it to the table and said you didn't carry the dressing but if that was all we wanted she would whip some up it was nasty, we asked for it to be taken back and she got mouthy. There was no bread brought out, I asked for toast, got it after my meal was done, my hash was cold, greasy, and dry, I asked for gravey never seen it. As I said we usually go ther often I will have to think long before I go back. We spent $30.00 for a meal that wasn't touched much.
When we paid they asked how things were I said not very well I asked to speak with somone and she looked at me and said that will be $30.26 please. I paid it with protest it wasn't the checout persons fought but I work in a place of business and if any one ever treated our customers this way they would be gone.
Thanks to whoever reads this for your time.

29 comments
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Sherri Roark Daniels
US
Jul 04, 2018 10:09 am EDT

I think you need to send us some coupons in the mail for a free box and some for so much off a box. I do not have access to a printer. My name and address are: Sherri Daniels 257 Snellings Lane Hulen, Ky. 40845

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Erin buckley
US
Aug 14, 2018 7:57 pm EDT

What I wanted wasn't available until four. The bread was smaller. The fruit was not fresh. The turkey was smaller and I'm really mad. I will not be coming back to bob evans until all of this is fixed. I will also be having other people not coming for these reasons. Thanku.

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Anh5785
US
Aug 15, 2018 5:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

There was a lot of tiny black specs and one big glob of something gross in the mac and cheese. I will no long buy this product.

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Tom Corey
US
Aug 15, 2018 5:03 am EDT

7/29/18 I am duly upset at the fact that you are no longer providing crepes on your menu. I have been on a business trip only to return to find out that Crepes have been removed from the menu. For over 13 years, I have enjoyed your delicious strawberry banana crepes and today my love for the crepes at Bob's has been destroyed. I loved your crepes

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Lauren Greiwe
US
Aug 15, 2018 7:16 am EDT

I waited 30 minutes for my food and I had to get it to go because I had somewhere to be. I get it and it doesn't look like anything ive order. There's literally 5 scrambled egg pieces.

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Lindalroberts
US
Aug 15, 2018 10:35 am EDT

Opened the box and the gravy was in it but not the pkg. of biscuits! I have bought these many times before and never had a problem, I also buy a lot of your sausage and potatoes!

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Sherri Roark Daniels
US
Aug 15, 2018 12:10 pm EDT

My husband won't eat anything besides Bob Evans sausage. The box I bought last week was missing several pieces in the pack.

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mwhipple2002
US
Aug 15, 2018 4:30 pm EDT

Been eating at Bob Evans for years even worked as a server for 6 years. Pretty much eat the same thing and well each time we get less and less but price keeps going up. Ordered 3 pot roast hash this morning and this is what we got for 9.29. Pictures below. I understand food cost and the entire thing but seriously?

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Janet Reynolds Jones
US
Aug 15, 2018 5:32 pm EDT

I am so disappointed with the purchase of these sausages. They are fatty and tasteless for the cost. My husband only like pattie sausages, I tried these and couldn't believe that your company made such a awful product. I feel cheated and I work to hard for my money. I will not be buying these again. By the way can I get a refund?

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GlendaDauchess
US
Aug 15, 2018 10:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I understand that you will no longer be serving crepes after this week.

My sister, my daughter and I go to our local Bob Evans every Friday for your delicious crepes. Now we won't be able to go there on Fridays. We will have to go to IHOP instead.

When do you think you will be bringing them back? Thank you.
Glenda Dauchess
[protected]

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Dixie Thurnall
US
Aug 20, 2018 4:13 am EDT

Will not be coming back until changes are made. management staff is a joke Friday & Saturday nights. This guy doesn't care anymore than the servers goofing off do.
Also cooked food and handled cash without a thought of hand washing procedures. This is your manager? Thumbs way down once again.

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Nicole Knowlton
US
Aug 20, 2018 9:51 am EDT

The last three family size I bought were super dry.my kids love it but not these three:(

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Ken Craver
US
Aug 20, 2018 2:04 pm EDT

I Love Bob Evans Frozen macaroni & Cheese, Sometimes it's thick and really good, One of my favorite foods to eat, But sometimes I'd say almost half the time it's runny and I can't even bring myself to eat it, I love the stuff so much butt half the time I'm wasting my money, Every time I pop it in the microwave I'm hoping this time it'll be good !

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Loreen44
US
Aug 21, 2018 7:54 am EDT

Horrible customer service. Treated as an inconvenience. Had to wait while tables were empty. Waitress complaining to one another. Never greeted by either hostess or waitress. Never felt so uncomfortable at a restaurant. This is the second time we visited this restaurant and same both times. Would hope this would be addressed or will not return.

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Fyosss
US
Aug 28, 2018 10:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I stopped around 9 30 the hostess took the 3 people before me then when there were seated asked the couple behind 2 ? I said I m one she torally ignored me, lucky there was a Dennys next door I went there

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ranz123
US
Aug 28, 2018 11:09 pm EDT

Poor food and would not l me use a coupon for lunch

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Curtis Thornton
US
Aug 29, 2018 4:20 am EDT

Why are the Coke products being replaced with Pepsi products? This is not good. This caused me not to enjoy my dining experience. When will the Coke products return to your menu?

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Pearl Parsons-Finch
US
Sep 01, 2018 10:59 pm EDT

I ordered pot roast hash. I usually get a good size portion. This time it was in a small container like you put a hamburger in. the meat was dry and there was no juice. Worst food i ever got from bob evans and the portion was half the size as usual. Why do you get more when you eat in than you do take out?

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Stacyann16
US
Sep 02, 2018 7:33 am EDT

I bought a slice of the Chocolate Peanut Butter Pie and as you can see by the photos Bob Evans advertises a creamy peanut butter filling and chocolate crust. Well as you can, also, see by my slice there is no creamy peanut butter filling and no chocolate crust. This is more like a chocolate pie made in someones kitchen.

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Penny Shepherd
US
Sep 05, 2018 6:40 am EDT

I have contacted you about this before and was told someone would get back to me, Please have someone contact me about this matter. I feel very cheated on our meals worst service ever as well as shorted on our foods that was ordered. Thank you Penny Shepherd . my telephone number is

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m1e2h3
US
Sep 11, 2018 6:12 am EDT

The sauce was delicious as usual but there was next to no macaroni in the container...very strange & disappointing.

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Di Watson-Bailis
US
Sep 18, 2018 10:16 am EDT

Is Bob Evans going outa business?
I'm at Bob Evans now. It took 15 mins to be seated, 1/2 hour for anyone to get us drinks. Sitting here one hour now without food. After waiting an hour the waitress brought the wrong food! What's going on people?!

Canton, OHIO west tusc
dibailis@yahoo.com

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Kimberly berg
US
Sep 19, 2018 12:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I buy this product at least once a week . I made some today and it just didn't taste right it tasted like chemicals .

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Isiaha Bennett
US
Sep 20, 2018 4:41 am EDT

So I've heard in the last few weeks Kristi has been moved to multiple Bob Evans Resturaunts because of her behavior! She has been treating her employees like dogs! Making the work place a total wreck!

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Dave Oille
US
Oct 02, 2018 10:10 am EDT

Package exploded after heating .burnt my foot I have pictures.i lifted corner then heated product.Stered then heated again.the plastic cover reattached its self.When I remove potatoes it exploded all over my body.red marks all over my legs and arms and foot.this left a burn on my foot.still healing.

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Patricia Neumann
US
Oct 16, 2018 3:25 am EDT

We purchased a macaroni in our store's refrigerated dairy section. When the sleeve was removed, a dark spot on the for was revealed. I opened the seal to find out if it was something non food. It was a big chunk of mold. The package seemed sealed.

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Abdulla Khimani
US
Oct 21, 2018 11:28 pm EDT

Please dismiss the casier from here

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Chris dieter
US
Nov 04, 2018 3:11 pm EST

Had hard round black pieces and brown thin pieces had to throw it out.
Had a use by 5/7/17 kc L1.
I bought the potatoes because of the name bob evans thinking it would be a good product.please look into this matter.
Thanks Chris

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Scallii
US
Nov 05, 2018 8:13 am EST

We waited 20 mins at table. No drinks or service. So we left. Horrible service and even after we got up the server said so sorry and walked away. Didn't even try to make it right. Just thought u needed to know . I will not be recommending this place anytime soon.

  1. Bob Evans Contacts

  2. Bob Evans phone numbers
    +1 (866) 616-6464
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    8111 Smiths Mill Rd, New Albany, Ohio, 43054, United States
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