BUNN Commercial’s earns a 1.0-star rating from 2 reviews, showing that the majority of commercial coffee service clients are dissatisfied with their equipment.
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customer service and billing department
Back in July Our Bunn Slushie Machine stopped working our maintenance person told us that the machine needed freon. So we called for a tech from Bunn Service [protected] and we told them that the bunn machine needed freon, thy said no problem they would send someone to fix the problem. On or about July 29th the tech arrived looked at the machine said it needed freon and that he was not certified to work with freon. I then call their customer service line and they said they did not have anyone that was certified to send to repair the machine. I then made sure that we would not be billed for the service as no service was provided and they assured me that we would not be billed. I then noticed on out American express account we were billed for the service. When i called the billing department she would not help me and made it sound like there was nothing she could do for me. This is unreal and they should not treat customers like this and get away with it. The amount is $244.78
Desired outcome: refund
Bunn coffee maker leaking water all over counter
Bunn coffee maker leaking water all over counter, first bunn was good, really dont’t wont to spend 100$ on new one.
BUNN Commercial Reviews 0
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Overview of BUNN Commercial complaint handling
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BUNN Commercial Contacts
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BUNN Commercial phone numbers(217) 529-6601(217) 529-6601Click up if you have successfully reached BUNN Commercial by calling (217) 529-6601 phone number 0 0 users reported that they have successfully reached BUNN Commercial by calling (217) 529-6601 phone number Click down if you have unsuccessfully reached BUNN Commercial by calling (217) 529-6601 phone number 0 0 users reported that they have UNsuccessfully reached BUNN Commercial by calling (217) 529-6601 phone number(800) 637-8606(800) 637-8606Click up if you have successfully reached BUNN Commercial by calling (800) 637-8606 phone number 0 0 users reported that they have successfully reached BUNN Commercial by calling (800) 637-8606 phone number Click down if you have unsuccessfully reached BUNN Commercial by calling (800) 637-8606 phone number 0 0 users reported that they have UNsuccessfully reached BUNN Commercial by calling (800) 637-8606 phone number
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BUNN Commercial emailslina.chiodo@bunn.com99%Confidence score: 99%salesorder.cdn@bunn.com95%Confidence score: 95%nichole.sperry@bunn.com94%Confidence score: 94%
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BUNN Commercial address1400 Stevenson Drive, Springfield, Illinois, 62703, United States
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BUNN Commercial social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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