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Burger King
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1.2 22 Reviews 4590 Complaints
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Burger King Complaints 4590

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T
1:42 pm EDT
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Burger King sucks... Walked inside after a long day of work and ordered the 2 for $6 meal, fish & whopper plus onion rings. Opened the meal at home, the fish was not a "big fish" a tiny 3"x3" square, hard, cold and disgusting one bite & it went in the trash. Next the whopper patty was pink in the middle, small and tasteless. The bun was slathered with an...

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T
7:09 am EDT

Burger King circus atmosphere-utter chaos-unsanitary!!!

3-20-19 approx 11:45 am. Went inside for lunch. Cashier had major attitude. Order was not right. So much yelling by staff in kitchen area. Noone wore gloves. Those handling the counter were touching food without gloves. No one in kitchen wore covers over their hair. It was extremely unsanitary! Will NEVER go back! I understand how busy it can get but handle it in a professional manner.

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J
10:53 am EDT
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Hello, I have had a couple of issues with this location. The first time I was told after ordering my food in the drive through decided to add a water at the window. The girl at the window stated I needed to order at the box when I order my food. This morning at 8:50AM EST 19March2019 at same location same girl 1620 N State St, Greenfield, IN 46140. While...

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C
7:33 pm EDT
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Order 2 bacon & egg sandwiches and 2 coffees. Coffee was warm at best and I asked employee if she could get me hot coffee. She was not happy and told me that pot of coffee was all that they had. I asked if she could put it microwave and warm it up. A male employee returned my coffees and told me he had made fresh coffee. I went onto interstate with my order...

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M
1:55 pm EDT
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This happened on 3-16-19 at approximately 9:40-9:45am. I ordered a BACON, egg, and cheese Croissanwich, with a 3 pc french toast stix. Well, when I opened it for lunch, I found that it was SAUSAGE, NOT Bacon! I go to BK specifically because I prefer their breakfasts sandwiches over the competitors, but you don't serve past 10:30 am, (I like to have the...

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B
7:19 am EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Burger King employee making threats on another employee

I have a fellow employee, who Repeatedly has treated to "beat my [censored]" - while kicking and throwing things all over the kitchen, usually when I catch him doing something he shouldn't be doing - of course.

This has happened 3+ times now, and yet management refuses to do Anything about it, since he always is here for his shift.

I know for a Fact that 3 of 4 managers have asked to have him fired, but the GM says, No.

Literally, he is our Worst worker - 70% of the time, I actually have to Re-Do his work after he leaves.

The last time he threatened me, this last weekend, I was Quite Sure he was actually going to do it, he kept repeating: "Fu*@, this job! I don't give a Sh*# about going to Jail, you think that scares me!?!"

Do I currently have ANY recourse - with out getting reprisal?

Or do I Actually have to wait till he does it, and just sue?

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B
BKsucks.AlwaysHas
NZ
Mar 10, 2019 4:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Because..the companys a JOKE.kick his teeth in outa work 👍

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A
1:51 pm EST

Burger King wrong order given

Stopped at the drive through at the BK in halfwayt tree across from the bus park ordered a whopper with bacon when I went home and open the bag it was a chicken sandwich. Messaged them about it and they haven't even responded back to me. I am really unhappy about it as I am not a fan of their chicken sandwich and I lost my money's worth. After having a long day and very hungry to order something that would help relieve my hunger and this is what happens and no deceny from them to answer back my message to apologize

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10:00 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Burger King poor service

I would like to complain about Singapore Burger King which took place on 21 February 2019, 2120 hrs.

Today is the worst customer satisfaction dining experience

This is how the incident happened:

After finishing my Angus Mushroom Swiss set meal, I placed the tray beside the table on my right, this gesture caused disturbance to him, even though the malay guy just charging his phone together with his female friend, without dining.

He ask me to put the tray away from his table, which I rejected, as I dont have to listen to his instruction or order.

While arguing with him, I raised my voice but not shouting, the manager ( kebilan ) came into the picture, telling me to stop shouting, which I claimed of wrong accusation, subsequently he just called in the security officer, I just explained to them the situation, they left the restaurant in less than a minute.

Conclusion:

The manager seem liked a big shot which I had to obey or listened, appeared to be biased toward me.

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Update by Gavino
Feb 28, 2019 2:52 am EST

you are so childish, I dont want to argue anymore.

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J
10:34 am EST
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Very disappointed! My husband went to the drive thru on 2-23-2019 14:09 pm...he ordered 2 Whopper Jrs with cheese & 2 whopper jrs, no cheese, a large fry & a small fry & 4 pc Chicken Tenders. Our total was $17.53 he brought the food home, only to see 2 Whopper Jrs with cheese were missing. I kindly called the restaurant to let them know he was on his way...

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R
10:17 am EST
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Burger King # 144 Order 67 Drive thru Tue Feb 26 2019 10:11 PM t=12L First receipt did not print out entirely. right hand side of receipt not printing all of the information. Example survey Code appears as: [protected] Prevents me from entering the survey to begin with. Upon driving off with my order found out that the fries were absolutely cold...

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J
3:38 pm EST
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Hello, I'm a senior retired citizen on a fixed budget. I went into this Burger King and ordered from the so called Value Menu. The Bacon Dbl Cheeseburger was well priced so I ordered a small drink and a small french fry with it. I was shocked when the total price came to $7.60 USD. I can get the same exact order at McDonald's or Wendy's for just about...

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C
10:26 am EST

Burger King not fit for human consumption; serving slops

Not fit for human consumption. Family went in to burger king in manchester
Waited because a good few in front of us. After 25 minutes finally our food was ready and it is not like we ordered anything different just the normal burger and chips and drinks for wife and kids

Got to our table after having to wait another 8 minutes or so for it to be cleaned down and finally opened the food

Kids burgers not cooked and my wife's was not fit for human consumption. The staff seemed stressed and overworked but that is no excuse to serve pig slops to customers especially with young children

Mc donalds have a new customer

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J
9:58 pm EST
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Me and my wife her sister and husband came in on Tuesday the 19 and order 2 triple whoppers no tomatoes or mayonnaise add mustard and ketchup as a cheese bacon large onion rings lg Dr peppers but when we get home there were no cheese no bacon add tomatoes and mayonnaise on them ordered 2 double bacon sourdough with cheese extra bacon large onion rings lg Dr...

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R
5:19 pm EST
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02/19/2019 @2:52PM (Location 12109-Order #4) Went into the location to order 2 Whoopers for $7 and a 10 piece of nuggets. The order didn't take too long to be filled but when the attendant handed me the bag she asked what dipping sauces I wanted. I simply requested 2 Sweet and Sours, and 1 honey mustard. I was told that I'd have to pay an additional $0.10...

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F
12:37 pm EST

Burger King rodeo king burger

The Mountain Home, AR Burger King will sell me Rodeo Burgers, but not my favorite, Rodeo King Burgers. Does that make sense? What happened to Burger King's "Have it your way" ideology? If a person wants a Whopper made a specific way, they will do it, but not a Rodeo King? Is this seriously the new way Burger King conducts business, by telling the customer to f-off and order something else? I am disappointed with your Mountain Home branch right now as you can see, since this whole thing could easily be taken care of by selling Rodeo King burgers. Take care & have a nice day.

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J
12:42 pm EST

Burger King chicken tenders, two whoppers and spicy chicken sandwich

I went through the drive through last night and the four items I purchased were so old and cold! The chicken for tenders and sandwich were so old you couldn't even bite through them! The chicken was unrecognizable. As for the whoppers they were iced cold. I am extremely disappointed. It's been a really long time since I got burger king and it was disappointing and gross!

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C
4:29 pm EST
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After giving my order away, took trip to men restroom unbelievable the condition, urine on floor, towel dispenser not functional. Slime all over it. Should have called the health department. Can't believe anyone inspects. No more ordering at this 🍔 👑 😱 I had been a frequent customer for lunch. They are near a number of hospitals so hopes no one gets food...

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N
12:18 am EST

Burger King incorrect order and overcharged

I ordered a double quarter pounder King sandwich, I was charged $10.35 at the 48th and Holdredge location. But yet I got a single quarter pounder that was cold, the Dr. Pepper was flat and and the employee at the window wasn't friendly and seemed to not care at all. Really frustrating that I spent money on a order that didn't even come out correct, and the pop was flat. I hadn't been got food there recently and I'm not sure how soon I will actually go back, especially when I spent good money for fresh food.

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Update by Newman Logan
Feb 13, 2019 12:19 am EST

Super disappointing!

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B
1:16 pm EST
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When I was ordering my food the girl taking my order was beyond rude every time I said anything she would say are u done and when I went to pay for my food I noticed she got my order wrong she then rolled her eyes at me as she put in my order that I asked for originally I've never dealt anybody in fast food as rude as her and I will never be back because I don't want or trust somebody like that handeling my food

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1:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King food poisoning

Hi. im Florence Pasco, currently resides at Trondheim City. I would like to complain about food poisoning from the foods we ate yesterday at the said branch. we ordered two burgers and fries. thats the only food we have eaten before we felt something bad, vomit and diarhea. I was lucky enough that i dindt gave my toddler a bite. i felt pity about the children who have been eating there yesterday. i wish you could to some actions regarding this. Quality control and Cleanliness. been there and never had problem except yesterday. Now my husband and I are both trying to rest. Hopefull to hear something from you. thank u so much.

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About Burger King

Screenshot Burger King
Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
How to file a complaint about Burger King?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Food was posted on Oct 5, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4612 reviews. Burger King has resolved 230 complaints.
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  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
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    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
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    27%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    +64 800 425 464
    +64 800 425 464
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    New Zealand
    +43 122 602 260
    +43 122 602 260
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    Austria
    +90 850 222 5464
    +90 850 222 5464
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    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
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    South Korea
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  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 23, 2024
  7. View all Burger King contacts

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