Burger King
Reviews and Complaints

My name is eddie
I just came out of church service with my two kids were hungry, I stop by burger king which is our normal routing every sunday with a family of six, but this time only my two kids wanted to eat. We ordered 20 spicy chicken nurget with 2 large fries and a drink. With two cars ahead of us. But then it took 42munite I nearly cancelled my order but because I thought my order going to be out in the next few munite, I kept waiting finally a gentlemen appear with 20 spicy and two fries but no drink. I said to him normally I comes here every sunday with a whole lot of order its never took this long. His respond was
First all it took 5 minute to cook chicken nuggets another five minute to fry a friend
Frys ok
I said ok, I know that but look its 42 minute, this is supposed to be fast food and plus this is not my first time I comes here every sunday because my kids want to dine at burger kings by all means, but what happen with this guy named chris supposed to be the manager with a very wrong approach to his customers and a very bad attitude, and he said I am not your child am a grown up [censored] man you can't talk to me like that. To me I am spiritual man, I found this guy to be offensive a demon possessed man or a treat to the public, mark my words he is going to snap one of this day. The guy scares a hell out of me. You will never see me in that restaurant again. I payed for soda that I never got but I was too scared to go back in and ask. You have a wrong person working in your establishment a lot of good people out there. My email is [protected]@juno.com

I was just at the Burger King at 1930 Commercial Way in Spring Hill Florida. I tried ordering the 2 Whopper Special with the App only price of 8.99. I never used the app before so I thought I did it right. When I went thru the drive thru the girl said it didnt show but she understood and gave me the price anyway. when I went to the window to pay the women asked me for a coupon. I explained to her what happened with the app on my phone she took my money and said (very nasty) "Next time bring a coupon. You would never get away with this at Walmart!" I wasn't trying to get away with anything. I thought I ordered through the app. I usually never write a complaint but there was no excuse for her behavior!.

I already took pictures of the comment this evil woman sent me and sent manager of burger king louisville rd store in bowling green ky makes fun of an gets extremely rude with a mentally ill woman suffering from depression anxiety an PTSD an panic attacks. By calling me ridiculous an telling me to go away. To everyone with mentally ill problems she an i quote a therapy dog isnt a service dog. Oh my god our you serious? She will not get away with this i had a painful panic attack at the burger king earlier an had to go to the hospital cuz i couldn't breath an didnt have my inhaler. due to her being hateful in front of everyone. Then comments on my complaint that im ridiculous an to go away an therapy dogs are not sevice animals. Is this woman hateful an evil or what omg

This concerns the Burger King at 7620 North Shadeland Avenue in Indianapolis Indiana. I am a small business owner (roofing contractor) . We have been working in that area for a few days and came to that Burger King the first time on Friday 4/26/19 at around 11:30 am. There were few people there and fewer at the drive through. But the service was slow. And the men's restroom was a mess with crumpled cigarette wrappers and toilet paper on the floor...a lot of it. I can't fault the employees for people not flushing the toilet. But so much trash and also a whole roll of toilet paper that was soaking, dripping wet sitting on the back of the stool; it was disgusting.
But, we're construction workers and we all like Burger King. So we came back today, Friday at about the same time for lunch. This trip there were three autos in line at the drive through. And inside there were only two other people who were together waiting for their service. We stood in line for a few minutes and no one behind the counter (I saw three people) spoke to anyone of us including the people in front of us. Neither did those three make any eye contact or reply to any questions from any of us. it was the weirdest behavior I've ever seen in a Burger King. After five minutes of the silent treatment and us watching those people just silently milling about back in the kitchen we left and went to Wendys down the street.

Hi my name is Tonya and me and my husband live off of louisville rd so we go to this location often as so do all our families which live in the area as well. Due to your manager Christy i think that's her name you guys lost at least 20 + people who use to be frequent guest i havs PTSD, anxiety, and depression. Which cause pain attacks especially when riding in a car do to losing my husband of ten years and my children in a car accident im a patient of behavioral health i also have my anxiety doctor an therapist and two mental behavior counselors for my PTSD an panic attacks so my doctor N therapist recommend a therapy dog to keep me calm an side tracked while in a vehicle. Well while i was standing in line with people all around so i was already anxious. Well the manger all of a sudden walks up from the back an pretty much yells you have to leave and i let her know i have PTSD and he is a therapy dog you got your paper work no not on me but i was told from my doctor that no one can ask me for them but i didnt bring my purse you need to leave then, ma'am all my four doctors an therapist an counselors told me with him being mental health dog that your not allowed to ask for paper work. An she still being extremely rude as hell tells me i have to get out of her store now. So me having all these mental health issues plus everyone heard her an was listening. I tell her im bringing my papers in the next day or two just to rub them in your face an start having a panic an anxiety attack an now im mad an stressed and embarrassed. My husband got his money back after waiting a good 15 + minutes. Now if she would of came to me an asked me nicely if my dog is a service or therapy dog i would handled it a lot different an instead of leaving there and now i have go to hospital for a very scary an painful panic attack an left my inhaler at home but she straight came up to me an said you need to leave followed by get out of my store and extremely hateful. Doesn't she no that your not suppose to piss off a crazy person? She was NOT allowed to ask for my papers. I even told her i have PTSD he is a therapy dog and she didn't care that i was mentally ill she was so rude that it sent me into a full blown panic attack. Thank you so much any questions please email me at bivens.[protected]@gmail .com or call/text [protected]. Oh an not to mention my dog is a 6 pound 4 month old wienie dog that i was holding the whole time. So she just wanted to be a hateful
person an which she was she was very hateful

Me and my 2 year old son went and purchased a hamburger on the morning of 4-26-19 from burger king in franklinton la. As we arrived home and he started eating his burger he was almost done when he started gaging and choking and i had to remove the sticker from his throat that goes on the cheese. It was melted into the cheese on my sons hamburger. This could have sent my child to the hospital if i was not able to get it out of his throat. These people are not wirrued about safety regulations or health regulations. Something needs to be done.

I am from california and visited las vegas april 20-19. I was about to use mobile app but decided to eat at store instead, I redeem coupon which say it expired in 15 min I walked in at store #4041 located on 2201 east Sahara ave, Las Vegas NV 89104 aroud 8:45 am and order cheese burger meal just to find out from management that they do not serve lunch at all and comeback later on lunch hour, and i asked why any of the other stores did served hamburgers at any business hours and they said they were under staff and can not accommodate everyone. I drove couple miles away to store #14416 on 1125 E Charleston blvd and explain situation and they mention that especific manager is what does and get away with it. Any questions please contact me at [protected]@hotmail.com thank you

I visited BK today and the manager Norma walked into the store went into the office set her keys down and came to the counter and picked up 4 boxes of OJ made a comment why is the drive thru backed up. At no time did she wash her hands. Early in the week the newspaper ran a article abot the health inspection you would think the manager would remember that the customers see everything I call and spoke with Norma and she acted like it was not a big deal well Manager are the leaders if they can't take ownership of their actions then they need to be retrained. take pride in your work don't just blow your mistakes off as if it is nothing. We are a small town and word travels fast.

This was the most disgusting BK I have ever been too! Bathrooms, tables, floor, sofa area, etc. I'm referring to BK10812, Marsailles, IL. Visit Apr 25 at 5:30pm. The man who took our order very friendly, girls cooking need a lesson in positive attitudes. So dirty, so much cleaning needed as girls stood around doing nothing and this poor man cleaning behind register. It took everything I had not to say something. WONT be back here!

I placed a mobile order #904 and picked it up at 2:12 pm approximately. I stated I was driving through. When I got to the BK store #6633 there were cones set up so you couldn't drive through. I drove around thinking speaker must be broken. After waiting for awhile a guy came to the window and angrily told me the drive through was closed and didn't I see the cones! Well, yes I said but I placed an online order to pickup via the drive through. He said nothing and closed the window. Then a girl named Alexandria who said she was the manager scowling at me stated they were having technical difficulties. Ok, I said with a chuckle. She gave me this glaring angry look and quickly closed the window. She returned still scowling and handed me my bag, closed the window. Then, returning she handed me my drink. At which point I asked her name and she said she was the manager. I told her thank you for her kindness and told her she needed to learn how to deal with the public. As I drove away she was spurting a response to me which I can only guess was ugly. Whatever, problems they were having were no my fault, and I was treated like the Black Plague! No kindness, no smiles and no sorry for this and no thank you's. These are the employees you have running your stores? This is ridiculous and they both should be reprimanded! Your customer service gets a big "F" today!

Hi I visted Hobart Indiana store number BK00720 and was waited on, was the manager of night time, ordered my food and when came time to pay he couldn't break 100 bill. ok that I can understand I said now what do I do? He said very smart mouthed well your gonna have to find a different way to pay for it, so I dug out the amount out of my purse, then he didn't give me my reciept, I asked for it, checked my order item was missing he said I only heard you say 1( they were chicken nuggets) well i turned around went back in store I said well you charged me for 2, so he grabs my reciept throws it on counter and some other girl says quick a 10 piece of chicken nuggets now, mean while i asked his name he said John, he has a bad cough coughing all over food display for frys and samwhichs never covering his mouth other's seen this too, I said you really should cover your mouth, then as I was leaving he was mocking me i stood in doorway and watched he saw me he put his head down because he knew i caught him. was not a polite person what so ever, , , I have worked in the food chain and we never treated people like that a customer is what pays your pay check, I won't be back to that store ever again, , , I spend in one weeks time at least 60 dollars or more, well you lost that from me. Thank you in this matter. Kathy Barreiro [protected]

At approx. 5:45pm I went through the drive thru at the Abbotsford Burger King on Sumas Way #14418. My order number was 63. I was told the fries weren't ready and had to pull upfront and wait for my food which took 10min. Anyways the lady confirmed what I'd purchased on the receipt when handed the meal. When I get home, we are missing our fries for one meal. I could not drive back to the restaurant or I'd be packing my children up and they were hungry as it was getting late.

april 13 burgerking at post rd in warwick time 1230 pm i am a long time reg customer most times i drive thru with my truck sometimes my scooter trike once or twice before i ride my scooter thru you speaker system does not pick me up so i just drive up to the drive thru window this time the mgr would not take my order siting the liablity issue nows i have been thru dunkin donuts mcdonalds and the burger king on pontiac ave in cranston i told the mgr he just lost a reg customer. mso what is up with this. i am or was a drive thru customer i hope you do something about this. this is my second note on this issue with no rersponce [protected] jon tolchinsky why have I not hear from the co.

It's 7:30 in the morning, I stop to grab 2 breakfast sandwiches, 2 sides of hasbrowns and 2 apple juices. I had to come back thru the drive thru, because both my sandwiches were cold. The cheese wasn't even melted. Hash browns are hard as a rock, dark brown, very over cooked to the burnt point. Got all the way back to my house after already asking for my sandwiches to be re made fresh. I go to open my sandwich up and I can't because comes to conclusion they only threw the sandwiches in the microwave and now my croissant is stuck to the top of the wrapper. The eggs are old. They didn't give me new hash browns as asked. Not to mention they asked me to pull forward that it would be a couple minutes. This is now the 2nd time i'm having an issue with this same location and it's very sad to say that this is your manager who's allowing this to happen on their shift in their store because she's the one who handed it over to me and threw my stuff in the bag. This is an issue that needs to be taken care of. And I would like a refund. Location - camp rd hamburg ny.

4/22/19
Chk 5970
577 amber
6:19 p.M. Newaygo, mi burger king

I ordered 3 of your $6 bk boxes. Total came to $20.56. I question this at the window and say it should be $19.08. Worker states he does not know what to tell me, that is how the computer rings it up! I ask for management, he re-rings it up and says the same thing. I allow them to charge the card and ask for a printed receipt. I get the receipt and see that they have mis-charged the drinks somehow and I try to explain this... All through the drive-thru! Worker continues to say he doesn't know what to tell me and that there is nothing he can do about it. I state to him that your management needs to understand you are overcharging people and this needs to be fixed! He again states there is nothing he can do about it and he cannot fix this for me right now. I say, someone needs to care about this, you will lose customers if you continue to overcharge... He then decides he can't argue with me anymore and slams the window in my face and walks away! I am mortified at this behavior! Furthermore... I own a bus touring business and travel the country and let 56 people off at bk many times for lunch breaks... Do you think I want to continue to do that now? Even though the whopper is my favorite burger in the united states... I cannot support this kind of behavior. I would think this should concern you! I hope so anyway! I would really like a call back on this!

Julie osborn
[protected]
6159 crandall ave.
Newaygo, mi 49337

Disgusting yellow brown slimy lettuce all over our three sandwiches. Chicken sandwiches Cooked in REALLY old grease coming out looking and tasting burnt and dripping with grease. Bacon on hamburger uneatable and meat has metallic taste. Worst experience I've ever had (even for BK). I have a terrible stomach ache now! Think I'll be sick. Been at the emergency room with 4-month old granddaughter and we all needed food. Place is filthy and food was just as bad or worse. I want my money back. Plus some.

I been going to this place for a very long time and I could believe I found a dog rabies tags in my drinks. I feel sick just thinking about it. I dont even know how it is possible to get something like that in a drinks.

I dont have the tags anymore I throw it away. So I don't have evidence, it was just disgusting that I cant believe it happen to me!

April 13 burgerking at post rd in warwick time 1230 pm I am a long time reg customer most times I drive thru with my truck sometimes my scooter trike once or twice before I ride my scooter thru you speaker system does not pick me up so I just drive up to the drive thru window this time the mgr would not take my order siting the liablity issue nows I have been thru dunkin donuts mcdonalds and the burger king on pontiac ave in cranston I told the mgr he just lost a reg customer. Mso what is up with this. I am or was a drive thru customer I hope you do something about this. This is my second note on this issue with no rersponce [protected] jon tolchinsky