Burger King
Reviews and Complaints

I had just purchased a $20 order from Burger King in edwardsville, pa. I ordered the BBQ bacon whopper and received it with NO BACON? And my sister got the farmhouse burger and it didn't even have the egg on it... we are just very dissatisfied because the most important parts of our burgers weren't even provided. We could've saved money and got the regular whopper if that's what we wanted? We are very upset with the customer service at this location. Also had to ask for sauce twice because it wasn't provided.

I went to newly remodeled burger king on side of freeway in corpus christi and placed my order and had 2 wait at least 25 minutes. After that i asked mgr to refund. She said ill take the food back. And refund u. I said give me my cold food and ill go. I think i should have got the food and money back. Manager needs replaced. She didnt even offer apology.

It would be nice if when I paid for a large fry I received it. I have a picture but you do not have an attachment option so if you would like my email is [protected]@ymail.com
The size fry I got is a McDonald's kids fry. I have worked fast food in the past and I know it's not hard to read large and fill a container. Seriously not even half full. Two large Fry's I received might be equivalent to one med.

I've been to the Burger King here in Fort Mohave Arizona about 7 to 8 times and I'm a very patient person and have given them a chance over and over and over again just keep thinking that it was going to get better the service is had been terrible the food is always greasy and wilted lettuce prepared really super sloppy I'm a big fan growing up at Burger King and it is the worst thing I've ever tasted we make fun of it when we drive by calling at Burger King Chuck but it's sad I've had to send food back there 3 times and I just never do that I'm not a type of person to complain but this place is horrible and needs help really bad the food is been just terrible

Worst Burger King ever! Your employees at store number 9002,
(3951 New Covington Pike
Memphis, Tn 38128) do NOT care about a damn thing and it shows!
I usually enjoy praising a business that is exceptional ( like the McDonald's on Austin Peay close by here..perfection in every way!) But I'm sorry..just had to let you know that this store location seriously needs attention!

I ordered a 6 piece kids meal and 10 and onions rings the food was old and we got no sauce and no receipt and since they been open there never giving receipts...smh it's always something with this store...and also they ladies at the window kept handing out everything ordered 1 at a time and they also had poor customer service and dint know how to run a drive threw

I live a hour away and stopped for lunch to bring home on Sunday 2 pm, December 10th 2017. I went inside of the establishment and the customer service experience I was given was the worst I've ever had. Very rude. The whole order was wrong and I asked twice if they had the correct order. I am very upset and will be going viral with this. I demand a refund or my correct meal. I am very frustrated and upset with your establishment. The picture below is supposed to be a whopper with no tomato or mayonnaise.

I order the bacon and cheese whopper sandwich meal and changed the fries to onion rings and they forgot to give me the onion rings. We even had to sit outside and wait on our food. I tried calling for the past two days but it keeps saying all circuits are busy no matter what time I call. This is the east rome burger king in Rome, Ga 30161. 1313 Turner Mc Call Boulevard.

Im sick and tired of showing up to this Burger King and ordering food paying full price getting home and finding out that I got empty burger ir in this case chiclen sandwiche. Is this a CON because i hace pictures and I live in the area. Is this a vircus because clearly the owner if the burger king does not care Vout their customers that they allow their employees to swubdle their customers. But its ok because i plan to make this very specific Burger King famous on social media. Because im sick and tired of paying full price for half of the product. I can only hope the owner takes me serious because I live 3 min away and im simply a patron tired of getting [censor] by this establishment.

Burger King #19680
3910 Trenton Road
Clarcksville, TN 37042

P.S . I ordered everything on the meal and made no changes. Why I was missing lettuce and whatever else comes is beyond me. And this is not the first time but im seriosely hoping its the last considering this is the 4th time ive beem screwed by this perticular Burger King.

We would like to visit our local Burger King at night, but all of the outside lights are out. It is too dark to see anything in the parking lot. Burger King would have more customers if the would fix this lighting problem because a lot of people are scared to go there after dark.
When they first opened it was a well lit area but not any more.
Will you please fix this problem.
Thank you

Frappe was overly sweet to much Carmel syrup. My hasbrowns were cold I requested NEW ones, waited 5mins to receive same hasbrowns luke warm. I believe they were redipped in grease. I also wanted to participate in the survey but both recipts I was given were missing the top # which is the 1st # you need to do the survey.Coincidence I don't think so.

There was a bug fried into my food. I don't know what else to say other than that but you require a minimum of three hundred and fifty characters to post my complaint so I will just keep typing whatever comes into my mind until I reach the three hundred and fifty character minimum requirement limit. I feel like complaining about this requirement limit now. Sheesh.

Went to Store Number 8758?in Virginia went home eat food drink drink and went to dump ice out in sink and seen filt and still have it here is the pictures! I will never eat there again and will make sure everyone knows called complaint Number still have never called me back I want someone to call me back or I will be contacting a lawyer this is filth and not fit for a animal to drink and I still have it

We walked in the Mooresville, NC location #4944 at 12:02 pm and ordered our food. We then had to wait for 30 min while other orders were being sent out. After 25 min of waiting I went to the counter to ask about my order which was #348 and the associate called #359. The associate Ashley then got an attitude with me when I asked and told me it would be out when it got out. After receiving our food we checked it for accuracy because I ordered a Whopper with cheese only Ketchup Pickles and Cheese. I noticed it had Mayonnaise on it instead of Ketchup. I then told the Team Leader about it and he got the problem fixed. I then watched the sandwich maker take a bun straight out of the bag and not toast it or anything and managed to make my sandwich on a cold untoasted bun. After she remade it I asked the cashier for a refund and she refused to give it to me.

I go to the drive thru and order a double cheese burger ketchup only and I get my food and the Burger I get is not ketchup only plus it's lukewarm as well so I won't go to this location again. There r better locations. and she did not even put it down on the receipt so was she not listening to me. So is this a normal thing for employees to not hear your order right.

Burger King claims food is made to order, yet I received my sandwich and fries and they were barely warm. I thought I would submit a survey on-line which when I tried it asks for a receipt which I wasn't given. I am pretty sure they knew I wouldn't be happy so they didn't offer a receipt. I have had nothing but bad experiences at this location and I truly wish it wasn't like this because it has the most convenient location in town.

Probably nobody will read this, don't even know if Nicaragua's Burger King complaints should be here, but couldn't find any other way to reach you guys... So I am quite disgusted on how business is being handled over here, employees will now restrict you if you take more than a minute to make an order AND hang up on you if you do so! Now this so-called-supervisor has manners, no respect on how to treat a client and on top of that making sounds of discontent... I did not see that one coming...

My fiance and I went through the Burger King drive thru in Saratoga Springs NY. This was the last time we will ever order from any establishment called Burger King again. We went through the drive thru in between 5-6 pm and ordered a large and small fry. We pulled up to the second window in which a girl was working at and she appeared to be on drugs because she was very monotoned and didn't seem like she was in reality. She handed me the bag and I handed it to my fiance and turned back quick before the drive thru window closed and I had to ask for ketchup. I wasn't asked if I needed any condiments and she turned to grab them and handed them to me rudely. As we were heading back home my fiance took a bite of the fries and they were ice cold as well as undercooked. We were quite frustrated because of the fact it was a simple order how can you mess up cooking fries. Needless to say we only spent $5 yes but still that's money out of our pockets paying for the employees checks. In all honesty it's the same as being ripped off you put money into a product and it's nothing like the way it's advertised. We have had multiple situations with other burger kings as well, we stopped going there for a good year now. We decided it was only fries and we ordered them to go with our other part of our dinner, how can you mess that up but nothing really surprises us anymore. I'm sorry but the amount of money we and others paid for a good fresh but fast meal is insane. It's expensive to even get fast food and the quality as well as the employees are terrible. It's almost a slap in the face but they complain about not being paid enough, earn it just like any other job. At this point were done with burger king for good.

i haven't been here for awhile due to the traffic congestion in the area of this business. they are too hard to get to. but I did and my burger was burnt black on one side and raw on the other. it was all cold, previously cooked? the pickle in it was absolutely inedible. I tried repeatedly to get a bite of it and ended up removing it from burger. even then, the pickle was so tough I could neither chew nor swallow. ordering oerson was extremely rude. I got the offer of a free burger for submitting something. but I don't drink soda and I never eat fries. I would have to purchase those before receiving a 'free whopper'? no wonder there is never anyone at this business. and I won't go back...EVER!