Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Manager service
The second time in a month had the same problem at the same burger king. showed them my code on my phone for a deal and they said it wasnt valid. Manager said she cannot do anything to help so both times me and my wife left without purchasing anything. This is very poor customer service when the Manager could very easily honored the deal by simply...
Read full review of Burger KingService ....
Store #2008...12/6/23 at 1:27 pm. Today, at the assist manager (her worker) wouldn't give me their name but I had (the casher who took the order was nice (but the work heavy set girl (who she keep staying you not addressing her right) but what happen was the cashier girl went to get my cookies and the guy/girl (heavy) pronoun her hair was comb back and she...
Read full review of Burger KingOrdered bacon egg and cheese biscuit
I ordered bacon egg and cheese biscuit on the app when I got there they had me waiting at drivethru for 20 min then asked me to pull up 5 min later gave me food they gave bacon egg and cheese crosaint drove all the way home to find crosaint instead of biscuit drove back told the girl they gave bav egg and cheese crosaint she said yeah I know we don't have...
Read full review of Burger KingEmployee Hiring is Discriminatory
Ive been going to Burger King for decades. Due to the declining nature of service and bad attitude i realized Burger Kings exexcutive management and Human resources has dicriminantly focused on hiring most of their employees of hispanic ethnic origin refering to individuals with origins in Spanish-speaking countries. There are many other people from other...
Read full review of Burger KingPeople that can't get my order right or even complete it.
I was just at store store at 3332 W Genesee St, Syracuse, NY 13219 and after eating there for the last 30 years I've come to expect problems with my order but missing half of it is just beyond the pale, I live 10 miles away and a missing fry is par for the course and I'm not driving back for that. This time (Dec. 1st) I was shorted 2 sandwiches, an onion...
Read full review of Burger KingSlip and fall
ON 10/7/2023 My wife slipped and fell at 4799 West Henrietta Rd on 10/7/2023 around 9pm. I have pictures no one has contacted me back about the incident including Brianna who runs Rochester Ny. She has told us they are in fear because video is so bad and will not give us a copy of the video. My wife has a VERY severe concussion which is ongoing. We were...
Read full review of Burger KingMissing sandwich Leesville LA
I didnt get my Whopper. Called the store and they said I would have to come in and pick it up. I ordered through door dash because I am sick so now I have 3 days to go get it. I wont deal with Burger King again. Ordered chicken nuggets, Whopper, onion rings and chocolate shake. Also, their drive thru is always so slow. 20 min or so just to order on a slow day.
Read full review of Burger KingBreakfast, 2 croissant sandwiches
On 11/29/23 between 930 and 1000 am I went to the BK on route 46 E in Clifton NJ
Had two croissant sandwiches and they first of all were microwaved so hot I burned my mouth. Also the cheese basically melted out of the sandwich. Was all over the wrapping paper. The bread (pale, squished looking, not what it usually looks like), sausage and egg didn't taste too good. I thought because it was so hot.
So fast forward, my stomach all day was grumbling and when I got home at 430 pm, I had the runs, bad. I did not eat anything else this day.
I had tossed bag and receipt no knowing this was gonna happen.
Desired outcome: Food Safety Audit needs to be done.
Service
Sat at drive through for about 6 minutes with no response, I know it was close to closing. It was 11/26/2023 @ 10:45 pm could see them laughing and caring on but yet couldn't take my order. Doubt I will ever eat there again. The location was at Wabash Indiana on Cass street. Since you ask NO information about myself or any other pertinent information this will be swept under the rug! Now I know for sure I will never eat there again!
I did not get the code for my free whopper after I did the survey.
I went to Burger King Nov 21 2023 and got my lunch I went home and filled out your free burger servay and at the end of the servay you would not except my home phone number. I would like you to send me the code for a free whopper. I really like your food. I live in Canada Ontario I purchased my food at burgerking at 100 City Centre Mississauga my phone number is [protected]
Desired outcome: free whopper
Reward points not adding into my rewards balance
2023-11-20. 12:35pm Lunch hours I entered the Burger King store# 3581 Greenbelt MD to order lunch. I went to the register and gave the code that appeared on my phone. It said to provide this code at the start of your order. The cashier keyed in my code and then took my order. I used a coupon for two Whoppers, fries and drinks. The total came to $14.30. I...
Reward points
On Sunday the 19th on November at around 5 pm my husband and I went into Burger King at Drum Hill Chelmsford, Ma. I had reward points I wanted to use and the clerk would not honor them. We asked to speak to the manager he would not let us we asked his name he would not tell us. He said he doesn't have to give it to us. He was very rude. A customer behind u...
Read full review of Burger KingService
We recently tried to order meals at our local Burger King but, we were very disappointed with the service. Tried to order food via the drive thru but, we had a young man that was not familiar with what Burger king had to offer. He messed up the order several times. He messed it up so much that the manager came on the speaker to clarify the order. The...
Read full review of Burger KingDrive thru cashier
I have a 30 minute lunch so I placed and online order to pickup. I got there and the drive thru was 8 cars deep so I waited for 5 minutes and it never moved so I decided to go in hoping it would be quicker. I get in and there are 2 people in line and realize they are VERY short handed. An older lady was in front of me turns around and starts talking about...
Read full review of Burger KingGift card acceptance
I have been going to store 16422 in Laveen AZ for a few years. I am there a minimum or 5 times up to 15 times per week. Many times I go at lunch to pick up for for 5 employees. Sometimes I am there 3 times the same day. I was there on 11/17/23, placed my order and was then told you no longer accept Burger King gift cards. WTH? That is all I use for food...
Read full review of Burger KingStore #7166 Reading, PA
Burger King #7166, 1197 Berkshire Blvd, Reading, PA 19610/ [protected] around 4:45 pm today November 18th, 2023, I entered the store with my brother and ordered (order # 85) a Bacon Cheeseburger with only mayo and ketchup and value Fry. My brother placed his order. (only to find out later that the young man took my order wrong by looking at the receipt -...
Read full review of Burger KingCold food no refund
Wednesday november 15 2023 at 3:16 pm my disabled and senior aunt and uncle and I went for a late lunch to burger king #25290 jacksonville texas 75766. Order number 30. We ordered 3 whopper 3 small fry 3 coke. Our food took well over 20 minutes for us to get…once we finally got our food we were horrified to find that the meat was frigerator cold! The...
Read full review of Burger KingService
I went to the Burger King at Interstate 25 and Dillon Drive in Pueblo Colorado 81008. I had a coupon for 3 whoopers, 3 Jr. Whoppers and 3 orders of fries, I instructed the lady taking the order (Melissa) to just put mustard and ketchup and hold the mayonnaise, however. We must have lost something in the translation because they left off the mayonnaise and...
Read full review of Burger KingRude treatment from Maria/ Store Manager and co workers
I went to this location on 11/13. The first issue was in the drive thru when the cashier did not want to accept my promo code from the BK App which stated that the code was redeemable in store. I insisted that I always use these codes and he finally processed my order. When I placed my order, I requested an add on as well as extra condiments. I received...
Read full review of Burger KingOriginal chicken sandwich
To whom it may concern, on a recent visit to location 1022, 300 south 25th street Easton P.A. 18042. 11/14/23 at 12:51 p.m. I ordered a chicken sandwich combo with a frozen coke. I specified to the individual, who unbeknown to me, was the duty Mgr. that A. I had a special request that the pattie be cooked fresh and B. that cheese be added. After the order...
Read full review of Burger KingBurger King Reviews 0
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
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- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 19, 2024
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