Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Manager was very disrespectful!
Manager was very disrespectful. Because, of this I will not be eating at any of your Restaurants again!
Read full review of Burger KingCustomer service
9/8/21 Bk located at 1101 N Park Brenham Tx 77833 @ 2:57 p.m. Michael aka Mike per his badge was very rude to me but I kept being nice to him! I ask for fresh food he stated, "it should be fresh" however the burger and fries were cold I observed him fill and pour out the foamy coke about 4 times. He walked off soon as he gave by bag then peeed back as I wa...
order#437437 dt.13/9/21
As per my order for take out I am supposed to get 3 whoppers and 1 chicken Royale .. But when I opened the packet at home ony 2 whoppers were there
Action to be taken
I was in Burger King in Dundalk retail park Friday 10th of September 1900hrs with my children were we often go as a treat.
We got are food and decided to sit in the building in designated seating
A member of staff called Issac who came over and asked me for my vaccine passport I told him I didn't have one, due to a medical condition as I am a military veteran, but we would take note of Burger King's rules for future reference and finish our food and leave... He then asked me for a medical letter or medical details, which I told him under Irish GDPR rules I did not have to present to him as he was not a doctor
The member of staff left 2mins later the member of staff came back with the manager and they asked me and my children to leave, my older daughter walked out upset... I sat and told them I was finishing my food and then I would leave
the manager lifted the tray with my food on it and put it over beside the bin... she told me if I don't have the vaccine I'm not welcome on the premises and it was Apple green/ Burger King's policy, and I told her under GDPR she can not ask me for any medical details and was she a trained doctor
She said if I didn't leave, she would ring the Garda... I asked her for the address and number of their head office she said she didn't know it and asked me to leave before the Garda (Irish police) were called I left to keep the peace
I know your staff were only doing a job and I respect that, but from a customer services point of view things should not have escalated the way they did and Could have been handled a lot diplomatic and better from a customer services point of view, a lot of customers who were present and witnessed the events approached me outside expressing their disgust at the way myself and my children were treated
The emotional trauma my children suffered was disgusting, and I have taken legal advice on the matter.
If you wish to contact me on the matter, you can
smclaughlin.[protected]@gmail.com
Or +[protected]
With regards
Steven mclaughlin
Waiting to order/rude employee
I was waiting to order at the intercom. There are 2 lanes. 1 car was in the other lane. After he pulled away I assume it would be my turn to order. All I heard from the employee was "hold on". I waited longer and another car pulls up in the other lane. He begins to order ahead of me. Total wait time was around 5mins of sitting. I then chose to drive next...
Read full review of Burger KingI received the wrong order twice
I ordered a sausage egg and cheese biscuit combo at the drive up, and when I got home they forgot to put sausage on it, so I drove the 2 miles back, I tell them they forgot the sausage, the said sorry and gave me a new one, this time I pulled in the parking lot to check, and they forgot the egg, so I drove back around, not happy, and told them they forgot...
Read full review of Burger Kingrecording
I will not be going back to BK. on Niagara Falls Blvd14304 again as I can no longer tolerate the ANNOYING recording about buying a pie! I have endured hearing that for the last time. It is too bad as I love your original chicken sandwich and I normally buy my grandson food at least 4 times a week, but no more!Thank you [protected]@aol.com' Please email me if you ever stop playing that and I might give you try again. All that recording does is turn people off to the point where no one wants the pie!
Desired outcome: Not coming back
Employee name Amie Nichole Barker
Amie Nichole Barker that works at Burger King at 1200 Towson Ave Fort Smith, Arkansas 72901... Smokes marijuana with a Vapor on the job sometimes... She also smoke just about every day, are employees allowed to smoke marijuana and work at Burger King??? I done complain about her several times to the Corporate Office and she still works there, I don't think...
Read full review of Burger KingDrive thru
I went to get lunch at Burger King on Monday September 6, 2021 and went thru drive thru as this was the quicker option. Our order was big 30+ dollars. We took our bags and drove home. Imagine our surprise when we got home and don't have my original chicken sandwich. I then tried calling the number on my receipt and let the phone dial for some time but no one answered. Angry x 2 now! No sandwich and no answer. Burger King in San Jose on Blossom Hill owes me my money back for my sandwich
Desired outcome: Refund
Order not complete & unethical behaviour
I pulled up to the window I asked which burgers I had to order to get the extra burger for a dollar. Then I ordered 2 Whoppers with the extra burgers and a large fry. I got to the window paid for my order. Got my order I again asked if the 2 extra burgers were in he answered yes. I got home with only the 2 Whoppers and the fries I called 2 X. Then I wa...
Read full review of Burger KingMasks required
Masks required? There is a supermarket, Chinese food, Mexican food, and pizza place right next door. None require face diapers. Face masks are classified as a medical device. Are you a medical provider? If face diapers worked why is there still covid? If they didn't work, why isn't everyone dead? I'm calling my brother in law who is a descrimination...
Read full review of Burger King and 5 commentsCan do survey to get free whopper
I bought last night store 5079, receipt was $29.91 order #86… can't do the surgery site brings you in full circle. Very unimpressed, happened last week around same time. Feeling ripe off
Horrible Service
After sitting in the drive-thru for over 20 minutes, I reach the order screen and was told by the order taker to hold on for a minute. She had me holding for almost 12 minutes then she announces they are getting ready to close at 9:45 pm. There were a trail of cars behind me trying to order food! I will never attempt to purchase food from the location on Candler Rd near Rainbow Rd in Decatur, Georgia AGAIN! That location just needs to be closed cause clearly no one wants to work!
Desired outcome: Entire New Staff to include Management
Wrong food in bag
Ordered a ChKing, even paid for it, says so on attached receipt but I got a bacon cheeseburger wrapped in a ChKing paper. So disappointing.
Desired outcome: Free ChKing sandwich
Customer service
Burger King 26600 1135 N Main St Bellefontaine, OH 43311 [protected] ORDER 51 1 *OCS 1 PLAIN 1 *MD FRY 1 *MD COKE ORDERED @ 12:06 @ 12:30 I REQUESTED a refund because 24 minutes had past and I had no food. 30 minute lunch wasted because this Burger King can't staff to accommodate the customer base!..I have visited this location on a daily basis and have...
Read full review of Burger KingPoor service, charging for bag without asking, "do you want a bag", cold hamburger
Regarding franchise #5830 Bayshore Boulevard San Francisco. When I was finally asked to place the order from one of a staff of lethargic, apathetic 6 employees woman PRESUMED I wanted a bag and added a charge of.35 It isn't the.35, it's the principle (i.e. you shouldn't pay for something not ordered!) When I admonished her she reluctantly removed the...
Read full review of Burger KingFilthy store burnt outdate food
The whole store is just nasty filthy dirty, mainly where the pop machine is and the ketchup customer table's only area clean chicken nugget ten pieces smelled like the fryer oil hasn't been changed yet this year they looked like they may have fell on the floor sometime last year reheated n served worst fast food place I have ever seen in my 53 years as a...
Customer service
I had the worst customer experience ever at a food service facility!! This was at the Burger King off Ann Arbor road and Haggerty in Plymouth, MI. I was the last customer to put in an order before they closed monday, 8/31 (which was 2 hours before they had listed as their hours of operation (7 pm vs 9pm). I only had a plain bacon cheeseburger ordered for my...
Read full review of Burger King1)Providing receipts 2) Drive thru
Arrived home this morning and looking through the bag realized the receipt was missing. This is becoming an issue, not just with your company. Usually, the person taking the order will ask if I want my receipt. HELL YES ! The machine prints one out and should be given to the customer without asking. This used to be standard business practice. What happened ? Next, I'd like to address an issue with your drive thru's. In warmer weather I often ride my scooter . For some reason (your store people tell me it's not heavy enough for the sensor) no one answers and I have to drive to the window to order, which can be a problem if there's a line. Is there any way the sensor can be adjusted or maybe even install a call button ? Thank you for your time. Philip Nolot [protected]@yahoo.com
I asked about their secret menu
I had researched burger King secret menu items and I spoke with the store manager at Jackson Heights NY location he acted like it doesn't exists when I attempted to explain that I wanted to order 2 suicide burgers he was ignorant. If burger King does have a secret menu at what location can I order it. I have continuously had problems with the location at Junction Blvd including and limited to over pricing to incomplete orde
They are already dealing with a shortage of staff and you want to argue about a secret menu. SMDH.
If they paid as much as the owners want to greedily get . . there would be employees !
Burger King Reviews 0
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 23, 2024 - View all Burger King contacts
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