Burger King
Reviews and Complaints

went to your burger king, in van wert, ohio was told by your person she would get back to me when we are done with the drive through. turned arounr around weiting on the cousterms at the window, let me and another customer waiting at the counter.
me and my wife have been going there every 3 days for a meal. after this happen we will no longer be going there.

thank you philip & penny ramos

date aug 31 2019

Your new Tacos are a flop because they are made WAY to far ahead of time and the sit in their sleeve on a warming holder and the shells get super hard and greese soaked and end up tasting stale. The meat is OK (except the grease soaks throught the shell making the bottom 1/3 soak through). The cheese and lettice by the time of sale has shrunk and shrivled until it is untastible and almost unseen. It turns into goo.
Will you please assign a cook to make Tacos as needed? It literally takes 10 seconds.
How could you get such a pleasing easy food item SO WRONG?!?
Something tells me that if you observe your employees, when theuy make on for themselves, they make them fresh! I am also quite certain that the employees leave them in the ready warming tray FAR too long. Please fix this product - I love tacos and the price is right.
You are welcome. Rick Onslow, 2206 E 35th Street, Minneapolis, MN 55407. [protected]

On 08/31/2019 at 6:28PM I purchased for the first time the BK IMPOSSIBLE Whopper burger meal (Large). I enjoyed and wanted to complete the the BK survey. However, when I got home noticed there was not survey code on the bottom of my receipt as shown on the example online at visit to the site: WWW.MYBKEXPERIENCE.COM. I am heart broken. I would like to compliment the great service I received.

I ordered my food then noticed the person making burgers using their cell phone while making burgers so I got a refund. The person had on gloves but was also using their phone while making the food. The manager camnover and refunded my money for my order and apologized for the worker using his cell phone while working. I did not witness any reprimand of the employee but the manager walked to the back near the workers when I was leaving.

My husband came home with 4 tacos from Burger King. I went to the BK that made them. The tacos were so dry the meat looked like bacon bits, the cheese look like it had been sitting on there forever and the sides of the shells were soaked with grease. I told them I wanted fresh tacos. I waited. They pulled the tacos out of a heated drawer, the tacos were on a rack on after the other. I took the "fresh" tacos they had just given me out of the packaging and these looked the same as the tacos I turned in to them. I asked them, you actually serve this to human beings? The Supervisor said "If they buy them." The store manager said "that is the way the company wants us to serve them (tacos)."

I've tried the tacos twice and both times they were very hard and not much ingredients. The meat has a good flavor but, everything else is a mess. The shell looks like it's been soaking in grease . I think the servers need to learn how to make them correctly. It just looks like a flat shell with grease. Thought you would like to know so it can be changed. Thank You

I came to Burger king at 1140pm...sat at the drive thru speaker for 9 minutes with NO ONE willing to even acknowledge I was even out there. Finally I just said out loud are y'all closed about a minute later I got the response from a young female "yeah we is" I replied I thought you all close at 12a.m ..the reply was "we ain't got no meat on the griller so we is closed". ARE YOU KIDDING ME? I am very pissed about this.
Thank you,
Stephanie Washington

I went to have lunch at this store and noticed about half a dozen flies. I told the manager about this and his comment was that it happens because when the doors open they fly in. He did not express concern or make any attempt to remedy the situation. This is disgusting - both the flies and the nonchalant attitude of the manager. I plan to stay away from this particular location.

August 28th at roughly 5:00pm I went through the drive through to order 4 Whoppers for my son and I. My wife has terminal brain cancer and had a girls night that night so my son and I got takeout. When I got home and bit into my first Whopper I tried pulling bite away but there was 4 inches of a 12 inch Black thick hair in my mouth and my burger. Now my son and I are blonde and my wife has no hair but was blonde before so didn't come from us! Disgusting and disappointed

Thurs, Aug 29th, around 10:05, I walked in to get a impossible whopper (very tasty), and once my order was ready, the lady working cashier escorted me outside, which I found odd since the websitr said open until 11, aaaand other diners were still eating. Next I saw other eaters trying to enter, but the door was locked. Just thought you should know. Thanks, Tim

Tonight I went for burgers and your new tacos at our local BK on route 1 and Major Rd junction.
I do not complain at all, but I feel that the food I received from this takeaway was worth complaining about.

Firstly, the tacos were disgusting. I bought four of them for all of us to try, and we all took one bite and discarded them in the trash. The meat tasted like cat food smells and the taco was so hard it hurt our teeth just biting into them.
The burgers were dry and tasteless.
I feel the food had been sat around for a while prior to my purchase.

I am not looking for reimbursement, I feel that this chain needs scrutiny by yourselves as I will not be using this one again.

I have not had this issue at other BKs further away.

Sorry for complaining, but I feel you need to correct the issues at this BK before someone gets food poisoning. And yes, I think this could happen from this shop.