Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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frozen coffee and customer service
I went thru the drive thru window and they allowed me to order frozen coffees but couldn't hear me for some reason thru the intercom. So I went inside then they said hey don't make frozen coffees this late and it's only 1:53 pm. They were rude and so was the manager. I asked why all the other burger Kings make them at any time and they told me to bring my...
Read full review of Burger KingI am complaining about the service at burger king. I just wanted 3 pancakes for $.88.
Recently, I went to Burger King to buy some pancakes. My son comes back, and states that he was told the pancakes would be almost $5.00. Mindless to say we were disappointed by this announcement. I feel places like Burger King should let customers know when they make a decision that effects consumers. You never know when a customer is gonna really want a couple of hot, pancakes for breakfast.
Read full review of Burger Kingmy order, rudeness of person taking care of me
When I pulled up to the drive thru window I wasn't greeted, worker said "order" so I ordered, they he said you finished, I said yes that's all, I sat there waiting to be told my total then I hear a loud "pull ‘round" uggg... like I was bothering him. I couldn't hear what my total was because he either didn't say it or wasn't loud enough, I never got a...
Read full review of Burger Kingwait time is unacceptable! I am currently sitting in a line at the outside window and have been waiting now for 35 minutes just to get my order taken!
Date of wait at location was 9/6/2019
Time was from 4pm to about 4:45.
I was told that my receipt was in the bag but upon arriving home...none was provided
There was also no way to order from the speakers. Customers had to drive up to the window and give their orders.
Once at the window..I find that an item still on the menu is no longer available##!
Why have a discontinued item still located on the menu board?
We also had to drive OUT OF THE LOT, go back in and wait another 15 minutes for the guy to bring out our order to the car.
AND IT WAS STILL FILLED INCORRECTLY!÷
I am highly disappointed in this particular locations service...something really needs to be done about it.
Either get it together or close it down and open a REAL Burger King in the Jefferson/Chalmers area of Detroit!
[protected]@hotmail.com
employee
I usually only give positive feedback however in this case I have to write a complaint. Employee Daniel was very nice and fast and good at his job but his fingernails were extremely dirty to where they were black under all the nails and to top it off they were actually long. It was so bad that I lost my appetite. I kindly asked his name as I was leaving the...
Read full review of Burger Kingstaff and refund complaint
I used the BK app and they told me there was a problem with my payment. They then gave me the option to close or to try again. I didn't want them charging me extra so I closed and then cleared the app. Literally 2 minutes later they charged my card anyways. So I go up to the location to pick it up and they did not see my order so they started helping other...
Read full review of Burger Kingservice and product.
Had me sitting in drive thru line for 20 mins and then didn't give me a receipt so I could properly complain. They took 20 mins on one persons order instead of asking them to pull around to the front. Had my food sitting and everyone else waiting. The service wasn't food and took way to long for 2 burgers, no fries or drinks or anything like that... unsatisfied
Read full review of Burger Kingservice and food
Two weeks ago I entered this Burger King in Longwood Florida there were only three people on a Saturday afternoon at lunchtime . I ordered two double hamburgers with no mustard 27 minutes later I received my order the buns were hard and lo and behold there were mustard on these burgers . I asked them to remake them and watched as to what appeared to be a shift manager rand the entire burger board in the back . All the times were piled up in one pile and she continuously yelled at the girl at the counter . Absolutely horrific burgers and horrific service the owner should be ashamed that they are not there on a Saturday afternoon to help with the crowds . I went to the website put my receipt information in no one bothered to call me from Burger King Corporation or from this local restaurant . Burger King I will tell all of my friends and family about the horrible service and product you're putting out at this Longwood Florida Burger King . The corporation should be ashamed of themselves no wonder McDonnald's have surpassed them many many years ago
drive through pavement
I went to Burger King yesterday and through the drive-thru there was big potholes and my tire went way down in it and I almost got stuck. This needs to be taken care of if the front end of my car needs to be aligned I'm going to complain even more and I'm going to tell everyone not to visit your business. I like Burger King but I don't like the fact that it's going to damage my vehicle. I complained at the window and the lady said to me that she was just an employee she was nothing she could do about it. I thought that she could at least go to the management and explain what I had said to her. I hope this matter gets fixed for other people don't have to go through what I
fraud
This is the second time in the past year and a half that this happens to me. The first time I ordered food through drive through, I paid with my credit card and it took them a while to return my card and then a couple days later I seen fraudulent purchases made from that same card I had used. It's been a while since I've been back and same thing, I went to the drive through on Labor Day and this time they gave me my card back right away. Now I go check my bank statements and again fraudulent purchases made. Burger King was the last purchase I had made and then started seeing these fraudulent purchases, same thing happened the last time. Burger King was the last purchase I had made and that's when the fraudulent purchases started. Might be a coincidence, might not but someone needs to go investigate.
bkexperience.com
I had a nice meal there. Then I tried to file out the questions on the web site The first question was " Store number". The printed tape was defective so the receipt only showed the first and last digit. I phoned them and learned that it was 2481. The next question was "Survey Code". Again, two digits were missing. If I had more time, I could start...
Read full review of Burger Kingpoor customer service/disregard to customer waiting/no product
Hello, this evening I went inside the burger king at the address above. I placed my order as printed on the receipt attached. The cashier was pleasant and that's where it stopped. I entered the store and there was only one customer before me who eventually received his order. I placed my order for the impossible burger meal at 8:50pm, well I watched five...
manager
Tonight we visited Store 14809. BK partnered with T-Mobile for a coupon offer for a free Whopper. However, BK didn't provide locations with the code acceptance. After waiting 45 minutes, we were told the code didn't work. The Female Manager was rude and unhelpful. She could have cared less about BK not offering what the partnered for!! The restaurant...
Read full review of Burger Kingchicken jr sandwich
So disappointed! I was looking forward to my chicken jr sandwiches with cheese!! But instead I got a grilled piece on one with no cheese and a crispy piece on the other and no cheese. I even paid extra for the cheese! This Burger King has horrible service! My husband waited for 2 chicken jr sandwiches for me for a half hour! And the order was wrong.
drive through service.
We pulled up to the second speaker to provide our order. We waited for over 5 mins. As we watched the inside lane push out car after car. The order taker told us she would take our order when she could. After sitting there we pulled away to go around the building to enter the inside lane. As we pulled around the car behind us reversed got into the inside...
Read full review of Burger Kingimpossible burger combo/ customer service
On 9/2/19 around 10pm I sent my son to store 6766 on Canton Mart Road because I was ill and couldn't go myself to get an Impossible Burger combo, easy on the mayo, add mustard with onion rings instead of fries. Upon return the order was wrong having heavy mayo instead of easy on the mayo. The manager was not apologetic at all so I demanded a refund.
Read full review of Burger Kingformer employment
I am a former employee who voluntarily quit because the gm was not fair at all. I've constantly asked for my schedule to be worked on nothing was ever done. I was offered a transfer close to my home and never got it. I was also threatened to be fired if I couldn't find a ride or babysitter when my original babysitter was in the hospital on such short...
Read full review of Burger Kingoriginal chicken sandwich and no answer at the store to complain
I had went to Burger King today on 9/2/19 at around maybe 12in afternoon I had order two original chicken sandwich meal deal with no lettuce and when I got home they were both dark brown burnt uneatable, I called the store at least ten times with no answer just straight to the voicemail. I couldn't go back to complain and show them as I have a newborn and...
lack of changing table
You are a business that caters to children. How is it that the Ottumwa Iowa Burger King has no changing table? I had to change my child on the floor of the playground, which is most likely a health code violation. Next time I'll use the front counter, maybe then you'll see fit to add a changing table in the bathroom. I understand that an irresponsible parent allowed her child to fall from one in the past, that is no reason to make everyone else suffer for her stupidity. It's 2019, there should be one in the men's bathroom, too. Instead, I guess I'll have to go to McDonald's until you decide to install one.
hamburger meat
This is more of a comment rather than a complaint . The Burger King hereis a beautifully clean place with unusually effecient and nice employees, but the hamburger meat is lacking and has the taste of a piece of cardboard . The nice place with nice employees plus my most favorite Cola Icee in particular has made me a regular patron almost daily . There is a...
Read full review of Burger KingBurger King Reviews 0
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 23, 2024 - View all Burger King contacts
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