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Canada Post review: Parcel tracking 48

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12:05 pm EST
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So, you might think as I have thought that having a tracking number for a parcel would help you. Check out the screen shot attached. This parcel has now been to Richmond B.C. eight times. It is suppose to be going to London, Ontario. What does Canada Post say? I have a 50 / 50 chance of ever getting the parcel back. I can just watch forever the parcel going back and forth between Ontario and B.C. Why is this happening? The postal code was miss read by someone and entered in a V instead of a N. You would think that Canada Post would be able to recognize that a package had been acrooss the country eight times and you think that if they had a track number that could actually find a package.

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Angela Bowery
Blairmore, CA
Aug 01, 2016 3:26 am EDT

Why is it that a parcel being sent to the UK sits in Montreal for more than a month the is' in transit' for more than two weeks? I am not at all impressed! I have a child at school in Canterbury and sen out a parcel Sept 28 she got it three days ago and until a week ago no one could tell me where it was. I sent another one Nov 12 and tracking says, five weeks later, that it is awaiting shipment out of Canada. WHY?

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GoFY9999999
US
Jan 19, 2017 1:17 pm EST

Canada Post should take lessons from United States Postal Service.

After spending time back and forth from Canada, I can with certainty that USPS outperforms Canada Post to an embarrassing level of superiority. My latest foley is a package coming from Singapore, if delivered to my US address, it takes about 3 days from landing to date of delivery. Canada Post has had my package for over 2 weeks and still no delivery even worse, CP does not even offer tracking service for these packages. Conversely, USPS can track without issues. How long does it possibly take to deliver a package from Vancouver to Ottawa? Perhaps a wheel broke on their 'covered wagon' coming across the rockies.

I took a chance with CP on this order but, I will henceforth have it delivered to my US address and drive to pick it up. At least I will be able to track it.

I cannot even launch a case with the vendor because Canada Post accepted it and they have no way of tracking within Canada Post.

Sometimes it just sucks to be Canadian where we have been lulled to sleep and passiveness allowing these state run agencies like Canada Post to run wild and free with no accountability to the Canadian public. A class action suit would be the right vehicle to force changes at CP.

Sad in Ottawa

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Stewart Lud
US
May 24, 2017 6:33 pm EDT

Canada Post. Absolutely terrible. Non accountable incompetent unionized government workers. As just my most recent example out of many I am waiting on a big heavy computer that came all the way from California thru customs to Mississauga with no issue at all until it went out for the final leg of the "delivery" via a Canada Post employee on a truck just 20 KMs away from my house in Toronto. That was bloody 9 days ago and it still says out for delivery?! I call Canada post daily to no avail. Total idiots. They have no clue what happened and cannot tell me where it is or what to do only tell me it says out for delivery. Close this tax payer funded fiasco of a system down and fire the whole lot of them! Overpaid underworked unionized lazy [censor] with a pension paid for by the 70% majority of canadians that will be not receiving a pension. Cant wait for the public to finally wake up one day and revolt. You will loose your pensions and on that day i will laugh and laugh. In an accountable world the driver would be fired and put in jail for stealing. Not Canada post.

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fazilar
CA
Jun 15, 2017 12:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello Canada Post, RC692082530SG above Registered mail left from Singapore on 28April to Canada and now over 45days I still not receive my Registered Mail, can Canada Post take any action and see where is my Mail is?

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US
Jan 20, 2018 10:51 am EST

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Amanda Desiree Wilson
US
Feb 12, 2019 12:11 am EST

I know first hand what Canada Post is like. I worked for them many years ago in a large sorting facility. I watched as sorters would drop the mail on the floor and instead of picking it up, they would leave it for the next shift. I did mail searches and found mail ten years old. People would steal jewelry. If a package said FRAGILE, they would throw it around till it broke. Every couple of years these lazy workers go on strike for more money and better benefits. It is okay to give them more, but if they don't want to do their job, they should not have one. The last three parcels that were to be delivered to me on time were late. When I go onto the tracking website, no tracking information has been updated for days. Sometimes my mail is delivered to the wrong post office even though the address is correct. I once sent a large box from Edmonton to Toronto insured. Somehow they lost it. Oh, they found it eventually, but really, how do you lose a large box. The bottom line, the service sucks. When I was young, you could send a letter across Canada for five cents. Now it costs $1.25 to send the letter and it takes longer to do so. Sure there are a lot more people in Canada, but they now have more equipment to sort the mail and faster jets to fly it.

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DaleKay
CA
Mar 29, 2020 6:08 pm EDT

Canada Post is by far the worst delivery service in the country. Exercise your freedom of speech and write "Canada Post Sucks" on your mailbox

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