Canadian Tire review: it simply does not cut the grass properly! 89

Canadian tire has a customer satisfaction code they can use to override things like this. remember that its not canadian tire as a whole that is terrible, but the individual staff. some staff great, some very terrible. Ive had different experiences at different canadian tires, and have been pulled in both directions between extremely poor service and wonderful service.

In all my years shopping at Canadian Tire, the service has been dreadful. Trying to find anyone to help you can take forever, and finding someone who actually knows anything about the products is nearly impossible.

Recently I spent nearly an hour trying to locate an employee and find out the price of an item. All two employees I managed to find promised to check the price, then scuttled off, not to be seen again. I finally left, empty-handed. This is not an unusual occurance. If it weren't for the 1/2 price sales, I would never shop there.

Sure we have customer satisfaction codes for SOME instances.. However we eat the cost and lose out on alot of the cost for the product so it's used in RARE occasions.

I had purchased a DVD player in April and have used it 3 times. It has worked fine up until now(as little as we used it). The one screen now will not play a movie as it only has lines through it. I brought the DVD player back in it's original packaging with the receipt and just wanting to exchange it but I was not able to. Bart (manager) told me that the warranty is good for only 30 days. I told him that I only used it 3 times it is pretty much brand new. He did not seem to care about that. He told me that because I told him that I used it I was not able to exchange it because it is not "brand new" and now they can't sell it. I looked at him quite frustrated and asked him if I had this right. If I was to of told him I never used it than I could exchange it with it not working and all? He said correct but now that I have told him I used it 3 times I was not able to. I was disgusted in a Canadian Tire manager telling me that we as customers would get further if we lie. I guess that now I know what I have to do. However, this is not good for stores but as a consumer I also will not be taken for a ride. We work hard for our money as well. I chose to buy this at Canadian Tire because it is a Canadian store and I always support our stores first. However, my thought now is that I will shop at Wal mart. After all if Canadian Tire does not honor there products than why should I support them? If this can be resolved in any other way please feel free to contact me by e-mail.

Thank You,
Lydia.

I had a remote starter installed at CT 4 months later the remote display was all scrambled I looked at the warranty and it said there was a 1 year replacement, I went to the service department and waited in line when I got to the service desk the manager told I had to go to parts, over to parts and took a number, finally I got to speak to Chuck I explained the problem and he said you have to go the service center I told him that’s where I just came he phoned the manger she told him to order another remote, Chuck was hitting keys on the computer than turned and walked away I assumed he was going to get a remote, 15 mins later Chuck returned with the whole remote starter kit, I told him all I need is the remote he said sorry that’s the way they come and we went back to the service desk, chuck dropped off the package and I stood in line to talk to the manager, two customers and 15 mins later she looked at what Chuck dropped off and said all you need is the remote, she called Chuck and sent me back over to parts, Chuck once again hits the computer and silently left, this time was only 10 mins when he returned he informed me they would have to order one, “fine lets order one” I said Chuck replied I can’t without the managers approval “fine lets go back and get the service manager to do that”, she can’t Chuck replied only the parts manager can order one and he won’t be in until sometime this afternoon, I’ll get him to phone you at home... that was two weeks ago and I’m still waiting I really don’t think he’s going to call

Last night we did fill up gas and pump have a sign(Credit card not working). Filled-up gas and went inside to pay. Gave the card to person and he ( attendant name Shan) started to call us liar, abuse us with many words.
I don't were to file a complaint so i did it here.

Last night we did fill up gas and pump have a sign(Credit card not working). Filled-up gas and went inside to pay. Gave the card to person and he ( attendant name Shan) started to call us liar, abuse us with many words.
I don't were to file a complaint so i did it here.

A television was purchased for the grandchildren on 01/11/2009 at this Canadian Tire store. Towards the end of May or first of June they were watching a program and one of them started holloring nanny, the TV has smoke coming out of it. I ran into the room, meet by a burning smell and immediately unpluged the unit. F ew days later it was taken to the store, where they said it would be sent to the rapair shop which is not far from the store. I was to check back in five days which I did. It had not even been sent to the repair shop but believe it was that same day. Would probably be still sitting there had I not called. That has been over a month now and when called today, just got the run around so called the repair shop. Of course needs a part which it has needed for 3 weeks now and not sure if they can get one.I am not a person who has money to throw around and I certainly am not one to let things go hoping I would either forget, or just not bother. My voice will be heard long before the warranty runs out. But I can promice you one thing, my husband is a strong supporter of Canadian Tire for many years and have spent our fair share of money at this establishment but if this matter is not taken care of and very soon, we will never darken the doors of Canadian Tire again. It is not fair that the grandchildren have no TV to watch here during the day when I baby sit them. If I do not get a response, I will know that no one is planning to do anything about this problem and will take further steps.
A phone call to the above number would be greatly appreciated [protected]) or email me at patcee_852@hotmail.com. I will be anxiously awaiting a reply and a solution to this ploblem.

I purchased a lawn mower in May 2018. Put the oil in as per directions went to Pioneer and got premium gas it worked for three months and black smoke came billowing out called Cdn Tire bring it back. Did so and was treated like a criminal you probably used old gas ?
Or didn t put oil in it YES I had the attendant check it was full
Had to pay 113.00 for some to look at it and find out the problem. You and I know it will be my fault !
Canadian Tire never takes responsibility for selling JUNK!
Oh and don t be fooled there are two spaces to sign first to find out the problem
2nd. TO PAY FOR REPAIR
I paid $359.00 plus tax. And now another $113.00. And they want me to pay again ?
Funny thing though I had a Sears lawnmower for 28 years and never had a problem.
As others state go to Home Depot. Rona. lowes anyone but Cdn Tire

Will follow up in 2-3 weeks