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Carrabba's Italian Grill

Carrabba's Italian Grill review: prison labor 10

Q
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8:05 pm EDT
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Carrabba's is replacing trained cooks and managers with illegal aliens and prison laborers. In the second case, it isn't illegal, but with so many white collar criminals, couldn't one just replace upper management with the same personnel? To customers: who is cooking your food?

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PandaFood
Palm Bay, US
Apr 14, 2013 5:17 pm EDT

I've worked at three different Carrabba's from the West to the East Coast of Florida. None of the ones I've worked for have had "prison labors" cooking. I don't even know what that really means. There may be a "second-chance" type deal but they don't disclose that to other employees or customers, they certainly aren't "prisoners", and if that *is* the case, then so what? Maybe keep your personal grudges out of sight and don't be so judgmental.

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jillianfaex
01089, US
Sep 14, 2013 2:19 am EDT

Almost every food service industry will hire someone with a criminal background, of course taking in to consideration the crime and type of work. Being a Carrabba's employee, I can say without a doubt none of the GREAT GUYS I know in my kitchen are illegal aliens, or have any type of serious criminal background. Who hasn't had a few speeding tickets in their day? Considering that Carrabba's is one of the few chains that not only does not have a single microwave in any of their locations, but also makes a good portion of their menu from scratch(soups, salad dressings, sauces), most of our cooks have at least a few years of experience and/or some type of formal training under their belt.

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Maria Campelo
US
Aug 21, 2015 4:19 pm EDT

I went to carrabas al i-10 & kirkwood, houston texas, las nigth at 9pm, they told me only the tagliarini with sparragus and the rigatoni al forno are the specials, don't ask what in want soup or salas, just brought the salad, i have to ask for the bread after 15 munutes waiting, and the servers look a me like they are doing me a favor,
carrabas's use to be a excelent custumer service, but the waitress now are complety rude, and not helpfull at al, need to be trained to be a good waitress.

Don't sent methis promotions that they don't really have.

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Miss Dorothy
US
Aug 14, 2018 1:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased two $10 Bonus Cards. I perceived that your companies appreciated my patronage to your restaurant. However, I got them during the Holiday Season of 2017. I got hungry for Carrabba's, the card had dates on them. I believe I got duped out of $20 offers, only be used months afterward. Did I waste my money on Carrabba's? I eat when I want.

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Miss Dorothy
US
Aug 20, 2018 5:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased two $10 Bonus Cards. I perceived that your companies appreciated my patronage to your restaurant. However, I got them during the Holiday Season of 2017. I got hungry for Carrabba's, the card had dates on them. I believe I got duped out of $20 offers, only be used months afterward. Did I waste my money on Carrabba's? I eat when I want.

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Mrsaldana
US
Oct 21, 2018 10:38 pm EDT

Me and my family recently came to the restaurant which we love and come all the time and we were over charged on our bill. We spent over $250.00 Due to the amount of people we had that including what we paid at the bar. We were over charged 2 meals. It's frustrating because I keep trying to get the problem fixed but no help

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sbaker132
Chandler, US
Dec 11, 2019 11:26 pm EST

ON CYBER MONDAY Carrabas Italian Grill put out an ad BUY GIFT CARDS AND GET A $20 EGIFT CARD BACK. I bought 3. When they came they were only for $10.
I have emailed Carrabas, they ignore written complaints, I called them on Monday and Tuesday and today and they ignore phone calls to the number they gave for these cards.
This is a total RIP OFF!

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Lolojojo
Orlando, US
Nov 20, 2022 7:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

October 24th 2022. No chicken available.

November 12 2022 fryers not working.

Twice in 30 days something wrong.

This time, Saturday night. Fryers not working. No appetizers. We left. Too many other restaurants near by. We will try one more time in the future, but will call first. We will give them one more chance. Then never again.

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David Cassidy
US
Nov 30, 2022 10:46 am EST

11-23-2022 7:00PM (EST) order was overcharged and NOT filled correctly.

order placed via phone. when dupe order placed online it comes to $41.94 I was charged $47. and change PLUS i gave wait staff a $2 tip to pick up In-Store

*** ALSO ***

Marsala Sauce on 10oz Sirloin was NOT included

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Linda Warnock
US
Oct 22, 2023 3:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My husband brought home take out order of lentil soup. Honestly, I was so disappointed. There were perhaps five lentils and no sausage. I’ve always enjoyed their soup but this was really just broth. Won’t make this mistake again.

Ticket # 0090a. 4:28 pm 10/7/23

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Carrabba's Italian Grill is ranked 9 among 35 companies in the Casual Dining category