Chaturbate’s earns a 1.5-star rating from 411 reviews, showing that the majority of users are dissatisfied with experience.
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Cam blocked and not getting help
Hello, I opened a new account and my cam got blocked for no reason, I uploaded clear and correct documents. Username is sexy_dion
Kindly assist by unblocking my cam
I contacted support multiple times but to date I have not found any help.
It is a new account and I wonder why it should be blocked. the documents uploaded for the second time got accepted but still the cam is blocked. Help
Desired outcome: Cam restored so that I can earn tokens
Banned for no reason
The concern is this organization doesnt respond to emails, theyre showing inconsistency by allowing some broadcasters who claim to have "inside contacts" free reign to commit illegal activities and have other accounts banned but carry on broadcasting, if they were consistent it'd be ok, please unban my account as i have not violated any terms username gangster__1
I
Desired outcome: Reinstate account
Responded
Random Banned Account
Account I.D: VenusOrbiter
Email: [protected]@gmail.com
I have purchased tokens for months now. I had just purchased 200 tokens today to tip a model. I was typing in the models chat to figure out how much a pm cost. During that process my account was randomly banned for "violating terms of service."
The explanation "violating terms of service" is very vague. I would prefer my account running again or a specific explanation for the ban and how long the ban will be?
Desired outcome: Specific Explanation for Ban.
No support / response
I payed for a squirt show Dident get one for 319 dollars instead this dragged on for till all of my tokens were drained I got a email on June 23rd if she did the camera Dident show it from the prvt show, and one reply saying give the cam girl 72 hours, i deleted the private show as directed on the 23rd of June I got no response from the support team all I was told is they were investigating haven't heard from them since it's now July 6th
Desired outcome: Reimbursement in tokkens
Bullied by robots
So you join the site to become a model. The first few days are promising... You meet some new people, get some followers and even a couple of private shows. See, you made tokens. You're special. Then something funny happens. Your followers never seem to visit. Names pop in out of your room. Everyone stops talking. The fun ends. You get disgusted and a) delete your account (so chaturbate can collect the money you've made) or you decide to 'promote yourself' (i.E. Give chaturbate your tokens so they could they could 'show you to the big spenders'. After all, you're special. You'll get work. They even notify you that the investment you made is 'paying off' as the big spenders pop in... And out. In and out, in and out, in and out, in and out.. Perhaps it's just you. Maybe you're just not cut out for this sort of thing. Try again some time?
Pearla
I have complain about one of your models pearla_and_johns_offical_ she kept ask me give her 1000 tokens I thought u could have fun on here I usually do not have this problem then she kept harassment about the tokens she got mad I gave tokens to other models instead of her never had problem in the past she then ban me from her account she should ban
banned account with 25000 tokens on it
I was banned on 6/25/2021
generalissimocashmastertony was my role-playing account name
I was working hard as a cam model.. I made 25000 tokens they banned my account and gave me no explanation why or what for I wrote em few emails with no response at all after 5 days.
It's really frustrating since I have been working very hard for those tokens and that money would help me a lot.. plus I don't even know the reason why.
Desired outcome: unban and use my tokens
Isaac_leroux Failed to perform agreed upon task
Isaac_leroux contacted me through a private on his site. An agreed upon amount for 3 performers was 100 tokens. One got up and left, I asked where this person was and was told they "went to the bathroom". Then I was told they "suddenly" had to leave! I requested my tokens back since the service was not going to be provided and was told "I don't know how". This person knew ahead of time one was not going to perform as they walked off with a look on their face after I paid the 100 tokens. Then to top it off they just went offline! I would like my tokens back as I received nothing for them!
Desired outcome: Get my 100 tokens back
The complaint has been investigated and resolved to the customer's satisfaction.
Complaint on a model sexy_bengalicouple
I had initially requested if this model would have sex with her partner for 1000 tokens.. and she agreed brightly.
I tipped her in 3 proportions. First 499 for nudity, second another 499 for sex initiation.
She agreed.
I also negotiated if she would show face. She said she won't. I asked if she could show face while having sex for 200.
Without hesitation she says, okay. I tip another 200
Total 1198.
And out of the blue before initating sex, she kicks me out of the room. Bans. me.
I went incognito to see if she really was having sex. But to my shock, she got all dressed up and sat on the goal.
Please help.
This site will bring you a lot of pain
I've met cam models that treat people…
I've met cam models that treat people like garbage, there is no protection for customers with disabilities like autism, I spent around 4000 tokens for 319$dollars just for a cam model to milk it all away by prolonging the show rubbing lotion on her belly and not even reaching the goal of the show, I would warn others to stay away from this site if you have disabilities as you will be easily scammed or seen as stupid or booted for telling the truth to a model, I can name names but I won't, they say they hope you won't be offended and then they kick you, I could tell you the whole Shabang of these models
And this has been on 4 different occasions
Desired outcome: Please refund me for my last 2 purchases and make sure your models are better screened for maturity/Mental health
Model scamming money from customers
I want to complain about a model you have named 'yourfortuna". She has continually agreed to perform some act for a predetermined amount of tokens, and after she gets tipped, she freezes the camera and says she is having issues with the camera. I know this is not true because I can see her camera still works on Stripchat and on MyFreeCams. I do not want my money back, but she should be banned from working on Chaturbate. She is an embarrassment to your company. She does not make you any money either way and she should be banned to prevent her from scamming other customers of yours.
My Screen name is Hmmmthisisnew. She is a horrible reflection on the quality work all these other hard working models do for you.
Desired outcome: Ban her from working on Chaturbate
The complaint has been investigated and resolved to the customer's satisfaction.
Service
Apparently Chaturbate, as well as it's affiliated grooming sites (Chatroulette, Omegle etc.) have been bought-out by the Columbian and Russian mob. The traffic they prefer is from South America and Europe. You may have noticed that. The models they like working for them are select Columbian and Russian models... if you're a trans model (like myself) they have no plans on letting you succeed on their site. Why? They have a few trans models (mostly Russian females pretending to be trans) that they prefer to get all the attention. They won't tell you that, however. They'll just lead you to think you're doing something wrong in the hopes that you buy 'promotion' to get your supposed 5 minutes of exposure (i.e. show you in their main list so premium members, as opposed to freeloaders, can see you...in fact, as noted elsewhere, they'll even throw a few hundred tokens your way hoping you'll give it all back to them — many reports getting banned before they have a chance to cash-in their tokens. Along the way you'll be confronted with a familiar pattern each time you broadcast: a short flurry of bots who act suspiciously rude before leaving — sometimes the robots will say 'Hi' (note the capital 'H') and when you respond they never respond back, before leaving. If you write to Chaturbate and ask them what's going on they'll play dumb (it's your fault, your lighting isn't right, you look boring, you act boring, you haven't accumulated enough followers on Instagram etc.). They'll maintain that they're putting you out there when they're actually hiding you from premium members (i.e. men who spend money on the models) and putting you on a separate list. The truth of the matter is: everything you experience on Chaturbate from the moment you begin broadcasting is a complete simulation designed to make you give them your money... and the method they favor is 'agitation' (i.e. to create the worst experience for you so you buy things). If YouTube has moved into a family-friendly direction, Chatroulette/Omegle/Chatrandom have progressed into smut fronts to groom males of all ages for Chaturbate and a host of other sites. Sadly, what has resulted from all of this are generations of sex addicts. Greed, unfortunately, has no boundaries.
Subjects room
I am filing this complaint in reference to the Whatttttttttt room, I did register a complaint on the site itself, Chaterbate, and no action was taken.The mentioned subject would use other girls for the online shows and ended up cheating the girls out of the money that they earned further with the girls never returning back to the site.Other complaint is the use of illegal drugs being used online, It is very clear that complaints are not observed on the site.
d.[protected]@frontiernet.net
Desired outcome: Its easy,delete profile from being used
Girl took my money, never gave what was promised. Very arrogant lied to me to take my money.
Here is our texts after she told me 100 tokens for a request for her to put on a tight skirt. After I asked how much to put on a tight skirt in capital letters. I repeated that again typing the word tight like this in all capital. Then came this exchange in pm shown below this message. She then at the end would not put on the loose raggedy rag of a loose skirt, that apparently was the only thing she had after telling me she would put on a tight skirt for 100 tokens. When I said ok put on the loose skirt at the end of our exchanges she refused and tried to wait me out, waiting for me to go away. She refused. Time stamp will shows she played me for 30 minutes, then banned me. Very rude person that should not be on your site and it is clear to me that a girl that pretty not getting any tips shows she is arrogantly upsetting a lot of your clients and they don't trust her anymore, she also does not do what she says she is going to do for money and then takes forever to eventually do what they paid her for waiting them out I believe. She did the same thing to someone else it appears earlier, I think that is her modus-operandi, she also says she never ever shows her panties. How is that possible? Then why is she on this site? I believe thoroughly that her no panties statement is a lie and is using that false statement to not have to do anything when they tip. It's fraud as far as I am concerned, and you should be concerned too, and watch her and see if she is lying to them to keep their money for doing nothing. She obviously doesn't like doing this and loathes her customers so she mistreats them.
Please return my money 100 tokens it the honorable and fair thing to do. I have spent tens's of thousands of dollars on chaterbate and am a very good customer who tips. My handle is mrkmcfddn16059 and my phone is
[protected] mark mcfadden she is trouble for your site and it's integrity. When money is involved in these kind of numbers integrity of your product is paramount.
Private conversation with sweettcandyy_
Caution: the chaturbate team will never contact you via chat or ask for your password.
You must be a supporter, fan club member, or moderator to send this private message.
Sign up for a supporter membership to send a pm to sweettcandyy_.
Sweettcandyy_
Hi)
Sweettcandyy_
How are you?
Mrkmcfddn16059
Hello gabriella.
Sweettcandyy_
😘
Sweettcandyy_
Mmmm
Sweettcandyy_
Mm I am very pleased
Sweettcandyy_
One minute)
Sweettcandyy_
😘
Sweettcandyy_
That is, that skirt does not suit you?
Mrkmcfddn16059
Not at all
Mrkmcfddn16059
That's why I kept typing in capital letters tight
Mrkmcfddn16059
From the very beginning
Mrkmcfddn16059
I use to be a fashion photographer
Mrkmcfddn16059
You will look much better in a tight skirt
Mrkmcfddn16059
It will make ur body look better shape wise
Mrkmcfddn16059
I promise
Sweettcandyy_
But I don't have a tight one now, I was yesterday and will be tomorrow...
Mrkmcfddn16059
You told me you did
Mrkmcfddn16059
There are plenty of thing you can where to fake a tight skirt
Mrkmcfddn16059
T-shirt, a dress, a tube top, i'm sure you can improvise something
Mrkmcfddn16059
That little skirt is not real clothing, no one would wear that in public, it's like fake costume
Mrkmcfddn16059
R u there?
Sweettcandyy_
Are we going to do it here? Or maybe go to private? And then I use my topic.. I will make one less price...
Mrkmcfddn16059
Do what here?
Mrkmcfddn16059
What's the reason for private?
Mrkmcfddn16059
Go ahead and put on the raggedy skirt then
Mrkmcfddn16059
I don't want to see the skirt, I want to see the panties so make the skirt short while sitting
Mrkmcfddn16059
R u there?
Mrkmcfddn16059
R u there?
Sweettcandyy_
Yeah ok I just don't show my panties in publicъ
Mrkmcfddn16059
Your menus never says that anywher
Mrkmcfddn16059
Put on the skirt please
Mrkmcfddn16059
R u intending on taking my money from me
Mrkmcfddn16059
Is that what ur doing/ because you are not doing anything
Mrkmcfddn16059
Do u want to refund the money or put on the skirt
Sweettcandyy_
Hi)
Sweettcandyy_
How are you?
Mrkmcfddn16059
Hello gabriella.
Sweettcandyy_
😘
Sweettcandyy_
Mmmm
Sweettcandyy_
Mm I am very pleased
Sweettcandyy_
One minute)
Sweettcandyy_
😘
Sweettcandyy_
That is, that skirt does not suit you?
Mrkmcfddn16059
Not at all
Mrkmcfddn16059
That's why I kept typing in capital letters tight
Mrkmcfddn16059
From the very beginning
Mrkmcfddn16059
I use to be a fashion photographer
Mrkmcfddn16059
You will look much better in a tight skirt
Mrkmcfddn16059
It will make ur body look better shape wise
Mrkmcfddn16059
I promise
Sweettcandyy_
But I don't have a tight one now, I was yesterday and will be tomorrow...
Mrkmcfddn16059
You told me you did
Mrkmcfddn16059
There are plenty of thing you can where to fake a tight skirt
Mrkmcfddn16059
T-shirt, a dress, a tube top, i'm sure you can improvise something
Mrkmcfddn16059
That little skirt is not real clothing, no one would wear that in public, it's like fake costume
Mrkmcfddn16059
R u there?
Sweettcandyy_
Are we going to do it here? Or maybe go to private? And then I use my topic.. I will make one less price...
Mrkmcfddn16059
Do what here?
Mrkmcfddn16059
What's the reason for private?
Mrkmcfddn16059
Go ahead and put on the raggedy skirt then
Mrkmcfddn16059
I don't want to see the skirt, I want to see the panties so make the skirt short while sitting
Mrkmcfddn16059
R u there?
Mrkmcfddn16059
R u there?
Sweettcandyy_
Yeah ok I just don't show my panties in publicъ
Mrkmcfddn16059
Your menus never says that anywher
Mrkmcfddn16059
Put on the skirt please
Mrkmcfddn16059
R u intending on taking my money from me
Mrkmcfddn16059
Is that what ur doing/ because you are not doing anything
Mrkmcfddn16059
Do u want to refund the money or put on the skirt
Desired outcome: Return 100 tokens, and investigate her, I believe you will witness fraud.
The complaint has been investigated and resolved to the customer's satisfaction.
Delete account
Hello, i have made a profile on this site to work as a model years, ago, i broadcasted a few minutes all together, due to the fact that i lost my google Authenticator, i keep on sending them mails to erase my account, i provided them with my id, and all they keep on sending me back are some strange characters, i asked them nicely to explain in words what should i do step by step, or just to delete my account for me, and as a reply they send me this
v1852001543 table td {border-collapse:collapse;}#yiv1852001543 body .filtered99999 .yiv1852001543directional_text_wrapper {direction:rtl;unicode-bidi:embed;
I asked them in several emails to just delete my account and they refused to do it! Please help me out, I want my profile off this site and all it's affiliates
Regards
The complaint has been investigated and resolved to the customer's satisfaction.
They did not pay me for the last pay period.
I have had many issues with Chatburbate lately, my account was hacked and I can not change my password, their support barely respond when I contact them.
Before my account was even hacked, they failed to pay me for the tokens I have cashed out. They are thieves and incompetent at the same time! I am vey upset, I need this money and I am now behind in my rent.
Desired outcome: Pay me.
my account was banned
my account:hsuxu was banned
help me
thank you
Desired outcome: Resume use
Male Cammer User Disrupters
The fighting amongst users on the male cammers side is continuing and when Chaturbate does take action banning a user it does no good. How? One example recently you took the time to ban the account of Froster, however once he found out it was banned he immediately created the account Froster1 and was back. What he did deserved a ban but when you allow this to happen why do you even bother? Can't you make it so these disrupters go away for good since they spend very little and cause others to spend less even?
Desired outcome: Ban the Froster1 account and make it so he cannot come back. Do the same with the other disrupters on the male cammers side. Thanks.
I think they need to be checked out properly inspected
I was banned from Chaturbate for no reason at all and they making things up as well as not responding to my many emails and they stole like 700 tokens before didn't give them back after promising, assuring me they will buy the worst part is that they banned me saying I violated terms of conditions but I've seen them allow very young looking models as well as I was soo docked and disgusted to see very younger people underage come into my chat rooms too many times and posed as older till I found out 🤢 that proved to me Chaturbate are sickening and need to be checked out thoroughly. By the way quite a few other people have also said the same things as I am saying so imagine how rice this may be on the Chaturbate site as much as they might deny it
Didn’t send my check then ignored my emails
Back in February I changed my details, such as legal name & also my address. I took the photo with my ID, and I thought it had been update. About a month later I requested my tokens payout. The check was sent in my previous name & address. I tried to cash the check but wasn't able to, due to the incorrect name & address. I emailed chaturbate again to let them know this had happened & they responded with dispose of the check & they would reissue a new one with the correct details. It's still not arrived & I've emailed several times about it, but I get no response about it. My screen name is ALLWOMAN. Not very happy about this.
Desired outcome: I’d like my payout that I requested
Chaturbate Reviews 0
About Chaturbate
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Chaturbate. Make it specific and clear, such as "Unauthorized Charges from Chaturbate" or "Poor Customer Service on Chaturbate."
4. Detailing the experience: Describe your experience in detail. Include key areas such as:
- The nature of the problem with Chaturbate, whether it's about billing, account access, service quality, or any other relevant issue.
- Specific details about any transactions you had with Chaturbate, including dates, amounts, and the expected service.
- Steps you have taken to resolve the issue with Chaturbate, including any communication with their customer service.
- The company's response to your attempts to resolve the issue, if applicable.
- The personal impact of the issue, such as financial loss, stress, or time wasted.
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Overview of Chaturbate complaint handling
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Chaturbate Contacts
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Chaturbate phone numbers+1 (949) 274-7960+1 (949) 274-7960Click up if you have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number 3 3 users reported that they have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number Click down if you have unsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number 6 6 users reported that they have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number
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Chaturbate emailssupport@chaturbate.com100%Confidence score: 100%Support
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Chaturbate address23615 El Toro Rd № X344, Lake Forest, California, 92630, United States
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Chaturbate social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 30, 2024
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hi, did they open your account?