Chaturbate’s earns a 1.5-star rating from 411 reviews, showing that the majority of users are dissatisfied with experience.
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Sex
My spouse, danop21 is in love with any anyela_dz who was in collusion to get my 16 year old grandson onto Chaturbate.
The time he spends with her daily has destroyed my family and he refuses to give up his sex addition.
He's a 78 year OLD man who is choosing anyela_dz over his family and much time with us.
You should be ashamed and I'm informing my divorce attorney about minors who are sneakily put on the site by anyela_dz.
How is this legal?
Yet you chose to do nothing about it.
Desired outcome: Ban danop21 for life. He’s communicating privately with anyela_dz and she told him how.
And now they Skype together and has a dedicated outlook email for secret communication.
I’m calling the attorney general about ALL the illegal activities she tells him how to get AND my MINOR grandson on the site.
My spouse, danop21 is in love with any anyela_dz who was in collusion to get my 16 year old grandson onto Chaturbate.
The time he spends with her daily has destroyed my family and he refuses to give up his sex addition.
He’s a 78 year OLD man who is choosing anyela_dz over his family and much time with us.
You should be ashamed and I’m informing my divorce attorney about minors who are sneakily put on the site by anyela_dz.
How is this legal?
Yet you chose to do nothing about it.
Banning multiple accounts without cause
Chaturbate has banned multiple accounts without any cause. It simply states that I was in violation of the "terms and conditions." I have yet to even begin my first broadcast and even though my age verification was accepted, my account was banned within minutes. Reached out to customer service and never received any response or feedback.
Username: you_wish_is_our_command
Date of incident: 11/22/2021
Desired outcome: Unban account
Model Bigthickgirl35 on Chaturbate
This model is a complete scammer and should be banned off the site ! She post raffles and claims she will gives out prizes or meet and greets with the winners and never do. She post these raffles to scam people out of there tokens. She is also rude and ban people for no reason Chaturbate should banned her cause she only makes your website look bad and people feel cheated and disrespected
Desired outcome: Banned model from site
Winners keep winning and failures keep on failing
I'm sure many of us experience the same identical things happening to us every time we broadcast ourselves on this joke site. For the first 5 minutes people pour into our room and for the next 5 hours we see no one at all. On weekends we never work. Does this all sound familiar? [Chaturbate] does this to us. They have no respect for the amount of preparation we put into our shows. I find this appalling. The site clearly does not value fairness, variety and fair play. Chaturbate, like most Big Tech sites don't want want to take any accountability for the people they shadowban. When they get called out on it they'll emphasize the importance of pulling in names from third party sites (Instatwit anyone?)... like all of us feel comfortable being virtual prostitutes and Johns in plain view of friends and relatives. Meanwhile the bubbleheads who, supposedly excel at putting up daily stories which have no words, are pushed to the front of the pages while we remain hidden. This does not make sense. Preferential treatment destroyed The Internet. What should be organic, full of surprise, soulful and fun turns into a cold mechanized process dominated by thoroughly calculated neurolink babies who feel thoroughly entitled to charge men just to talk. Some of us are more personable, playful and unique... we'd rather grow organically on the platform, but are prevented from doing so because the site literally goes out of it's way to conceal us. This is cruel, deceptive, contrived and reeks of [censored]baggery. I dare Chaturbate or any other Big Tech site intentionally create deep feelings of unworthiness in people by so casually shoving them in the dusty dark corner at the bottom of the drawer delineating their gender. Has the Internet come to exalt the least exciting, willfully unoriginal and thoroughly robotic types of people the world has to offer... while punishing wild, unpredictable introverts who really give something extra of themselves which can't be specifically defined in any strict monetary sense. Those stories, the one's without the words, they do grow old and (dare I say) pandering and completely unearnest.
Unable to cashout
I have tried contacting chaturbate support countless times. They have only responded to me once saying that I am permanently banned. Which is not real, I can access my account I model normally and I can transmit, receive tokens. But when I try to convert my tokens to collect them, it does not allow me to do so! I feel frustrated and robbed, the support does not give an answer. And I'm afraid of losing my hard-earned money. Also my model account which has approximately 3 years with them. This is almost an insult.
The Truth About Chaturbate
Unless you're someone who represents their 'brand' you will be hidden on the site. First, gradually...before being completely hidden from the eyes of paying customers. It's called 'algorithmic coercion'. Make no mistake, you are [not] given a fair opportunity to succeed on the site once you are judged as undesirable in the eyes of a cooperate entity which thrives and promotes clichés. But they won't tell you that. No. they'll just hide you. Don't believe me? Try this. When you're working on the site and wondering why no one is coming to your room (when you've spent so much time looking fantastic) conduct a search. Go to your category and use one of your 'hashtags'. Surprise! Not there. Not convinced? Look through the pages. Hmmm, nowhere to be found. Yet the white names come in at an ever regular rate. Why? Only [they] can see you. Another way this site creates a simulation of reality is the 'unable to broadcast' sign you might get on when they don't want your already-algorithmically-throttled channel to be seen. Yes, this will conveniently happen on a Friday or Saturday night. Big tech bullying thrives in muddy waters. But, no, it's [not] your ISP. It's Chaturbate facilitating your pre-calculated failure. They're hoping you'll get frustrated and leave. Big Tech does [not] care about your effort. Big Tech does not care about your feelings. Big Tech does not care about your concerns. Scream at the robot all you want: it will only tell you what a failure you are. Soon you will leave. Hopefully. Meanwhile, those shows (y'know the ones you thought regular people were paying for) are being sold on various sites such as Cammbb.xxx, Webcamshows.org, Camrips.net, Mychaturbate.com and Mywebcamrecs.com. Think those aren't owned and financed by Chaturbate? Think again. So yea, ignore the inarticulate complaints you may find on here -- the one's CB themselves posts to discredit the validity of the other complaints -- and keep this one in mind. I'm telling you the absolute truth. Chaturbate, and Big Tech in general, do [not] have your best interests in bot. In fact, aside from paying you a small percentage for the shows they paid you to make, they're not to be trusted on [any] level. "I was doing really well then, all of a sudden!". There's a reason why you hear that over and over again.
Desired outcome: fairness and transparency
chaturbate model
she is extremely rude and asks for offline payments from users. she has done this numerous times and bans users for no reason at all except to ask why she will ban certain users if they want to tip. I was a user who tipped very frequently before and all of a sudden she bans me without warning but when i made other accounts to ask her why she did that she also bans me immediately. She has done this numerous times to other users not just me, I have seen it many many times now.
this is a model that is extremely rude and abusive towards certain users and others for no reason
the model is alenmega1 please ban her account so she does not do this to anyone else ever again.
I repeat the model I want to complain about is alenmega1
please stop this model from ever doing this to anyone again and ban her account permanently.
I HAVE COMPLAINED ONLINE TO CHATURBATE AND HERE SO PEOPLE COULD SEE BUT NOTHING HAS BEEN DONE SO I WILL POST UNTIL SOMETHING HAPPENS
Desired outcome: ban her for good
Account being banned from chaturbate for no reason at all
Chaturbate is a very sex internet program 2 days ago I did something wrong with chaturbate website I break the rules and they cut off my account to be very natsy to me and the chaturbate will not turn my account again for me I did begged my hart out for them to turn on by account back on for me the user name is the [censored]cakes mr david e wiggins the chaturbate are beeing very mean to me as of right now chaturbate is website internet program chaturbate said to me I am done for for now the location of the chaturbate is on the west coast of the united states their address is location is on the internet website page where the chaturbate website located at thank you for your help and your time too my e mail address is wigginstoyota [protected]@ aol, com have a very day and a very nice weekend too and very nice working week too bye for now please reply back please thank you very much
Knowing first name of user
This is a question of judgement on your part a member of your chaturbate was fined 300 for violating a rule by giving someone first name
Is that cosidered a violation... No last name was given no address was given... It was revealed by an error and you seem to think the user was under violation... John it happens to be a first name of a room customer. This is an awful stiff fine for aa first name what does that do for anyone without the last name or address... I think the person involved was treated very severely...
Desired outcome: A reversal of the fine
Banning account without any reason or valid evidence
Banning account without any valid reason
Lose your tokens that you work hard good site bad admin,
Not good services not hearing what you have explain they ban account that they want without you knowing whats their valid reason.. no evidence no proof of the reason u get ban.
My account was banned for no reason
My user name on the site is luger1957, or at least it was until about 12:45 Central standard time today (10/14/21).
My screen changed to a notice that I was banned. No reason given. I responded to the email address given for an explanation of this action. Of course after being a very strong user for over a year, having spent many thousands of dollars I know better than get any response from them. I have heard first hand of how they never reply.
Now my personal collection of the many hours, weeks and months of private sessions I paid for are no longer available to me.
[censored], I paid for them, each and every one. They belong to me and should not be stolen.
There is no reason I should have ever been banned. I always treat the models and other users with respect even when they do not deserve such.
Desired outcome: Restore my account with an explaination of why this happened and who will be held responsible for this
Should have screen recorded your shows like I did lol. Even though they banned me I recorded every show with a screen recorder. Never rely on a crummy website to hold onto videos for you. Guess you learned an important lesson. Buy your own screen recorder.
Update: 10/18/21 8:35 am
Received an email this morning stating that Chaturbate had received a report of a serious issue with my account and as a result had suspended it until further review.
The suspension has been lifted now. My account including my library of past privates has been restored.
I do wish they would provide a better means of communicating with customer support such as a phone number.
I also wish they would have told me what the concern was and who brought the issue to them.
product
for some reason my password got compramised and I have been unable to log in even though I change my password the system will not let me. My name on chaturbate is pantleg123
Their review dept are bad
I have two accounts with them and recently I was asked to provide an updated verification. I sent the same images for both accounts. 1 was approved on 1 and 1 denied. idiots. I am 64 years old and live with my wife. I am the only one in my office (ever) and somehow they flagged me for having an un-verified user on my camera. Idiots. Beware they will block you you for not showing your face. I have been flagged multiple times and you have to submit your face via cell phone to their app. I have asked for supervisors to review the support tickets I have submitted and I get the deer in headlights response (nothing) I dont think they speak English. Simple questions and you get a response not relative to your problem.
Chaturbate never makes mistakes.
Admin and ripoffs
So David Allen Coe came up. I explained he's not an artist the tranny I was watching would be interested in and why. BAM. Banned. 250 tokens gone. And they DON'T Care.
Banned and they won't communicate with me
Sept 28 about 1 pm Eastern Time I was chatting with someone in their chatroom when I was taken back to my profile page where I saw the following:
-----snip on -----
Account Banned
We have reason to believe that you may have violated our terms of service.
Please feel free to contact us at support@chaturbate.com if you have any questions or concerns regarding this action.
-----snip off -----
I sent an email to support@chaturbate.com asking why my account had been deleted. Case [protected]. No response. I sent several followup emails requesting a response. No Response.
On 28th Sept about 4:30pm Eastern time I sent a New Email to support@chaturbate.com saying that I had already logged a case but no one was replying so I was logging a new case in an attempt to get a reply. Case [protected]. No reply.
Sept 28 @ 5:30 Eastern time I sent an email to billing@chaturbate.com saying my account had been banned and I could not get a response for either of the two cases that had been opened. My banned account had 308 tokens in it and I wanted billing to tell me what I could do with the tokens. Would they give me a refund? Would they transfer them to one of the chatrooms that I often tipped? Could I open another account and have the tokens transferred there? I have spent over $400 in the past couple months buying tokens to tip various chatrooms. Case [protected]. No response.
It has now been almost 48 hours. I have 3 cases logged and chaturbate refuses to answer any of my requests. I have no idea why my account was banned. And I have no idea what they intend to do with my tokens.
I have read several places on the internet how dismal Chaturbate was as a corporation, how they often ban accounts for what turns out to be no reason, and how they never want to reply to any requests. I now understand how badly their support system sucks. I am at a loss as to what to do.
Desired outcome: to find ouut why my account was banned, and to get it unbanned.
This happened to me last night. Was talking to a streamer in PMs when i asked a question and got no response. I refreshed and it said my account was banned. I have no idea why and idk what to do. I was scared that i wouldnt get a reply to my email so I made another account and like an idiot, I bought tokens and got the other one banned too. They also took my tokens so now im down $11.
I had the same experience. I logged in to see "account banned". I sent them an email. They replied: "Recently we were alerted that you have shared one or more images in chat containing one or more minors.
The notes of the person who reviewed your account indicate that the image(s) were not sexual in nature and was likely uploaded as a result of a momentary lapse in judgement. As a protective measure you were suspended.
Please be reminded that minors and images or videos of minors are never permitted through the Chaturbate platform for any reason.
As an adults-only platform, we consider it our top priority to keep children off of the platform.
In order to have your suspension removed, please respond back to this email that you understand that any further breaches may result in suspension or permanent ban of your account.
Thank you for your attention to this important matter.
Thank you,
The Chaturbate Team" END QUOTE*
I have never posted any photos in chat. I have sent funny and fully clothed selfies to models who I tipped but they were sent in PM. I always tip a few hundred per month.
I don't know who is in charge of CB's banning but I suspect they are some of the same type of woke assclowns caught banning people from Twitter. Musk fired all of them.
It's ironic that mysterious CB employees run a site that has girls from all of the world trying to make money and people can safely chat with them. That's the fun part. The bad part is: Some models appear underage. Some urinate on cam. Some drink and smoke drugs on cam. Some use dangerous "toys" that could cause injury. Some seem to be studio models under duress. Several have privately told me that they were being sexually harassed by their studio bosses.
Since CB has not resolved my issue here is what I was able to find:
Shawn Copper, Natasha Pierson, John Boggs, Sharon Beaton, Shirley Lara, Marlet Rae, Ashton Shota, Je Meiesje, Chandra Johnson, Mark Sanchez, Venus Lux, Kayla Latham, Tonjyia Glenn, Awodu Emmanuel are listed as employees of CB on a website called "zoominfo" They are listed as being located in Longwood FL. If these names are wrong blame Zoominfo. Good luck to any with unresolved fraud complaints vs CB.
Private show that the model did not provide
This is in regards to complaint [protected] you sent me a deal so I could look it up as model karinawills_ I tried to have a private show as she was a 6 token model around 7 pm pst it said I had to pay for 10min minumin at 6tks a min. I asked for a diddo show upclose on pussy. I asked to see her breasts she said it would cost 25 tokens extra. All she did was dance around slap her butt 3 or 4 times only got on the bed once sideways. Never took off her shirt or panties. I again asked for upclose of her pussy. She continued to dance around even when I asked this she said in english ok I was not disrespectfully in any way. But after 5 mins of this it became apparent she was not going to give me the private show I requested so I left the room earlier. I started the private show with 453 tks and ended up with 378 in my account so this show costed me 78 toks for a non private show. I am disabled with a stroke and your site is a godsent to people like me but I feel I got ripped off here and makes me not want to do a private show anymore. Also it did not save the video in my account not like I would want this one anyways. I hope you can somehow fix this thanks kelly my account name is under spudskellym. Thanks.
Desired outcome: I should be refunded my 78 tokens for this non private show I was charged for.
Chaturbate
My issue is not with the employees, or models as they are referred to, but with the administration of the site. Recently I was banned mid conversation with a couple while discussing music. I doubt I violated any rules unless not being a fan of Abba is a violation. Now, to be fair, I have caused problems in the past and I know that "Admin" is a college student who is probably not my biggest fan. I have not been kind to this kid in the past and have been rightfully banned. He tossed me, I suspect because he does not like me, but that is not why I complain. To resolve the issue I attempted to reach out to some sort of customer service department. Lo and behold all numbers I could find have been disconnected. You can send the an email but, this isnt 2004...we all know what that means now. A shady operation that hides from it's customers
Not like it used to be
a model is extremely rude and abusive as well as asking for offline payments through western union
she is extremely rude and asks for offline payments from users. she has done this numerous times and bans users for no reason at all except to ask why she will ban certain users if they want to tip. I was a user who tipped very frequently before and all of a sudden she bans me without warning but when i made other accounts to ask her why she did that she also bans me immediately. She has done this numerous times to other users not just me, I have seen it many many times now.
this is a model that is extremely rude and abusive towards certain users and others for no reason
the model is alenmega1 please ban her account so she does not do this to anyone else ever again.
I repeat the model I want to complain about is alenmega1
please stop this model from ever doing this to anyone again and ban her account permanently.
Desired outcome: ban her account
refund
Hi I want a refund, I gave 100 tokens to the performer crazzy_cherry, soon afterwards I found out that the show costs 300, then i added 200 tip and still didn't enter, then I tipped 300 and started on the show almost ending, 100+200, I paid 300 plus and saw nothing, I want a refund of 300 tokens, its not fair
Desired outcome: refund
Scam
I have paid them by wire transfer 11 days ago and never heard from them again, they simply don't answer my messages. I made a BIG wire transfer, emailed them with all the details and they simply don't get back to be. Be careful with Chaturbate!...
Chaturbate Reviews 0
About Chaturbate
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Chaturbate. Make it specific and clear, such as "Unauthorized Charges from Chaturbate" or "Poor Customer Service on Chaturbate."
4. Detailing the experience: Describe your experience in detail. Include key areas such as:
- The nature of the problem with Chaturbate, whether it's about billing, account access, service quality, or any other relevant issue.
- Specific details about any transactions you had with Chaturbate, including dates, amounts, and the expected service.
- Steps you have taken to resolve the issue with Chaturbate, including any communication with their customer service.
- The company's response to your attempts to resolve the issue, if applicable.
- The personal impact of the issue, such as financial loss, stress, or time wasted.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Chaturbate. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, service improvement, or an apology.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the facts are correct to avoid any misunderstandings.
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9. Post-Submission Actions: Keep an eye on your complaint for any responses or updates. Regularly check your account on ComplaintsBoard.com to see if there has been any follow-up or resolution offered by Chaturbate or other community members.
Overview of Chaturbate complaint handling
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Chaturbate Contacts
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Chaturbate phone numbers+1 (949) 274-7960+1 (949) 274-7960Click up if you have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number 3 3 users reported that they have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number Click down if you have unsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number 6 6 users reported that they have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number
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Chaturbate emailssupport@chaturbate.com100%Confidence score: 100%Support
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Chaturbate address23615 El Toro Rd № X344, Lake Forest, California, 92630, United States
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Chaturbate social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 30, 2024
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They communicate on Instagram and a secret email on outlook express together. And then she had him hold up a picture of her on the computer screen in front of my minor grandson and my son. This is grotesquely inappropriate and cruel. And this is only the beginning of the absolute hell that a group of us is warring against. You haven’t seen or heard anything yet.