Checkers & Rally's
Reviews and Complaints

I went to store #6273 and ordered a fudge cheesecake sundae. The reciept says strawberry cheesecake sundae. Well it tastes terrible. There was no cheescake in it at all. There were crumbs of something that tasted like waffle cones pieces in it. The fudge did not even taste like fudge. I vuisited the store on 6/9/20. My phone # is [protected]. The reciept total was $2.46. Not sure if this is how they are supposed to taste but I was really disapointed. I love cheescake not happy.

Food and worker I went to the store number 6210 at 2:48 PM I ordered a chili cheeseburger and medium fry and a funnel cake fries after waiting in line for 15 minutes that they no longer sell them at the location I've had this problem before but I tell her the manager told me when people say that they no longer sell them just look under the cheeseburgers it was under there and then she argues me for five minutes and then she finally found it then didn't apologize when I get to the window she still didn't apologize she made the chili cheeseburger wrong she put like a tablespoon of chili sauce on there no cheese it was Sloppy and cold really messy my fry was super cold no salt and soggy like they set there a good two hours And my I funnel cakes fries had hardly any powdered sugar on it and they were cold she was really rude never apologize she snatched the money out of my husband‘s hand and she made another guy give us the food because she knew she was being rude I just want the stuff taken care of like a replacement order someone needs to talk to her about her working skills being rude to customers I go there like three or four times a month I love rally's and with her working there Being so rude it would definitely make me not ever want to come back

After sitting at speaker for a few min a woman laughing says can I take ur order and keeps laughing finally I ask do u have the 4 for 4 still she keeps talking and talking then says can I take ur order I say do you still have the 4 for 4 ahead says 2 for 4 go ahead and keeps talking I say no do you have the 4 for 4 still she says 2 for 4 go ahead so 5th time I ask she says nah we ain't got that so I say finally thank you can i get the new steak bacon fries sandwich meal no onion she replies what u want again i say steak bacon fries sandwich and meal no onion she said drink medium or large I reply small sweet tea no ice I get my total and drive through . After waiting forever I pay and get my food I have to ask for my drink . I ended up getting not a small tea no ice but a large coke with ice which I dont drink so that was thrown away I got cold fries and I got a steak sandwich with one piece of bacon on it and no fries on it and it had onions so not a thing I ordered 12 times was right pretty sad

I owner of Manmit Check cashing inc located at 2762 Mt. Ephraim av Camden
NJ 08104 . cashed employees checks $ 560.79 and $290.20 . The checks were returned for not sufficient funds. WE tried to contact checkers store and franchisee but they did not cooperate at all.

I am demanding $853.99 + $70.00 returned check charges . Total of $923.99
ASAP.
Tony Chheda
MY phone # [protected]
Hope to here from you soon

There is a woman in there that is absolutely as rude as you can get this is the second time she is absolutely horrible I am a kind hearted person and believe in second chances and understand if someone is having a bad day but enough is enough i have a video that's not so great but you can atleast see her face I couldn't hear her over the Intercome so she was rude as can be back to me but was just rude from the very start when I got to the window she never made eye contact just facial expressions like I was the worst human being in the world she also told me there wasnt something that would order witch is the second day in a row that they were out of something... I didn't here her and after she read the order back to me I said agin that I wanted the food that wasnt said and then she basically scolded me like I has her child telling me they were out and there is just so many things I could say anout her actions toward me and about the experience. If she doesn't like her job that much she needs to get another one everyone in the community was so glad about this checkers opening but all we do now is try to avoid it and talk about how horrible the staff is . The food is amazing but not that amazing to have to deal with this all of the time. So sorry to complain and I hope you have a nice afternoon

I was standing waiting in line 2 hours and a women ask me what I wanna order I said 2 burgers and 2 chicken box boxes then I came to window and she told me she couldn't serve me at window I ask her why she didn't say close window while I was talking so when police got there they told me called coprated she calling me [censored]es and being very disrespectful she told cops I was being rude I wasn't

I'm very dissatisfied I just visited your 2842 Greenbriar location Store 1144: at 3:45am 15 minutes to 4am after a hard nights work and also being that I was VERY HUNGRY ONLY to stand at your walk up window along with several more customers and more than 3 cars in the drive thru being totally ignored. While one gentleman a black guy ignored me looking at me the entire time only to keep turning his head away for the entire 15 minutes almost. Then at 3 minutes until 4am to have another employee a manager I presume a young lady a black female to finally come to the window and address my presence but only to inform then that they were closed I stated to her I had been waiting there since 3:45am and the young man kept looking at me but never greeted me or acknowledged me at all.. Then boldly she said to me that there was no way I was standing there she was just up there which was untruthful and insulting to myself as well as the three or more customers whom had been waiting in the drive thru and blowing their horns over and over and by this time had pulled in front of the walk up window wanting to know same as myself why we were not being served.
Im sending this email to inform you that I didn't appreciate the rude and insulting behavior of your employees.. I almost never ever want to visit any of your establishments again in my life and if I do it most definitely won't be that location and I most certainly will not recommend any checkers to anyone I know if it was the last place open late on earth by far most horrible and the worst experience I have ever had at any restaurant..
I feel totally unappreciated I usually eat at this particular location twice a day 3 or more times in a week.
Please do better with your choices and hireing of your employees for the sake of every fast food lover in the world... Bad job checkers shame on you! My photos are of receipts from today and yesterday to show I frequently support your business and my second photo is what I had to settle for as my dinner due to the unexceptable and poor service I received

Im currently employees at rallys/CHECKERS in Saint Louis Missouri and im looking to speak with someone whose above my manager waketha duff at rallys on north grand. Having too many issues and showa favoritism with other employees who are close friends with her and family. Please contact me back asap trying get the help needed
[protected] Keona Joiner