CB Restaurants and Dining Chowking chaofan, wanton mami, ice tea. poor customer service

Chowking review: chaofan, wanton mami, ice tea. poor customer service

Joshua Arca of US

Jan 03, 2020 10:25 am EST

walang good customer service ang branch ng villar sipag c5, nag ask ako sa girl staff niyo if pwede magpa change ng orders dahil wrong punching so wrong drop din ng order yung naserved samin kaninang 9:00 PM, January 3, 2020. Biglang may sumingit sa amin which is cashier ata siya dun (john) yung name niya at biglang tumaas ang boses "Nirepeat order nama yan ha!" Wrong attitude mam/sir. 1st of all hindi siya marunong mag excuse to handle customer complaint. Bigla siya sisingit ng ganun samin na dapat alam niya kung anong dapat gawin kapag may ganung eksena sa store. I ask him if galit siya dahil biglang taas ng boses na akala mo sinigawan namin siya. "Hindi sir!" sabay sama ng tingin. Oh diba sino ba ang hindi magagalit sa ganyang response ng staff niyo sa customer.

For me hindi niya gusto yung trabahi niya dahil wala siya customer engagement! Kung sa audit palang bagsak na agad sa staff palang dahil sa attitude ng mga staff niyo. Ganyan ata kayo mag train ng mga trainees niyo sa store. Walang good service.

Nag send ako ng proof na hindi nalang namin kinain yung isang order at nag iwan kamI ng note. Nakakawalang gana kumain ee. Thank you!

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Chowking - Cleanliness and sanitation 89

Chowking - 200 certificate if late

Chowking - food safety

Chowking - product and service 1

Chowking - late delivery (still waiting 1 hour after committed) 3

Chowking - service. 2

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Chowking phone numbers

+63 28 987 777
+63 28 987 777

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+63 917 800 7000

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Customer Care

+63 26 341 111
+63 26 341 111

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Head Office

+63 917 131 8000
+63 917 131 8000

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Chowking emails

feedback@chowking.com

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Chowking address

33/F Jollibee Plaza, F. Ortigas Jr. Road, Ortigas Center, Pasig City, Philippines

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