Good day, I trust your doing fine. I am reaching out about my concern I up to your help center via app. I am not satisfied with the solution they gave me.
I've received my order with a verygood presentation. But then while me and my husband eating we noticed something in our chowfan platter and when we look closer its an eggshell and then we rushed to complain to your help center and I didn't get any help from them. But I was really hungry and because I am a pregnant women who really craving for this food, I just put the first eggshell away and continue eating. But afterwards, I noticed another small eggshell again and I can't even continue eating because may my anxiousness and overthinking cause me to think "what other things could I see in this food if I continue eating?".
I am also working at the food industry, meaning to say, I know how the food quality standard should be delivered. This is very alarming. Because, what if i'm not the only customer who experienced this?
I am expecting a heavy compensation for this dissatisfaction, wasting time and wasting money they caused me. You can contact me via email or call me thru this number [protected]. I'd appreciate your prompt attention to this matter.
Desired outcome: I want a double refund because this is my 4th complain and nothing on my previous complain been solved.