Cleverbridge
Reviews and Complaints

I spied on my computer an offer on my screen for a year or two protective software advertised at 25.95 euros i consented and on 24th July 51.95 was taken from my Credit Card .I did not check my c/c until much later when i realised i had got no confirmation by e mail to activate the software [, which did not appear at all ].I then rechecked my Credit Card to find that on the 1st August a further 25.95 e was taken out of my account .i have since changed my credit card to save any further scam .How do i get this money back

My name is steven brooks, and I received an unauthorized charge on my discover card of $79.90 from "cbi*cleverbridge inc." today, 8/16/17. I didn't order anything from you, and to my knowledge have not updated any subscriptions today. these are words that i'm typing to hit your character limit and have you respond to my complaint. anti-disestablishmentarianism.

This morning, 30 July 2017, I received notification that my PayPal account had been debited $142.80 without my having been asked whether this was a service I wanted or not. The Reference Number is [protected]. The link to cancel this order informs one that "no refund will be provided."
As this was not authorized by me, I will be contacting PayPal about fraud committed by this company. I expect CleverBridge, Inc. to provide me with a full refund.

Stephen Bardon does not own any businesses, digital or otherwise. He was scammed by this organization. Mr Bardon has no recall of this company, subscribing to this company or that they are billing him $21.15 per month via his MasterCard. Last record of charge to his card was May 8, 2017 Huntington Bank reference #[protected] Cbi* Phone [protected]

Desired resolution is full refund for all monthly payments and cancellation of this subscription.

Hi, my name is Phyllis Rosenberg, my action code 8PWA3V-[protected]
I.am paying $2.99 A month. I wish to cancel because I am Homeless at this
time. have no address I need my money. please reverse it back to my account.as of May, 30 2017 my internet not on it has been disconnected.
so please help. [protected]@yahoo.com [protected]
Thank you. In Advance

I was charged twice for the same thing ( Malwrebytes ). Listed above is the second charge on my credit card on the same day. I only need one so please REFUND me one of the 59.99. This charge was May 7 2017. I wanted one not two. It would be nice if there was a way to contact someone by phone to get this problem taken care of. If you could email me at [protected]@yahoo.com when this problem is salved. Thank you.
Suzette Atwood

I have tried to send the following email, 'asiakaspalvelu' ('Customer service') being given in the original emailed F-secure installation guide.
-----------
Good morning.
I have by accident paid twice for two renewals of F-secure SAFE for the family's computers. The first was with viitenumero [protected], but I did not manage to install it; the payment details follow.

FI89 [protected]
Betalare: HÖIJER-BREAR VIVEKA TAI BREAR
Till konto: FI86 [protected]
BIC: NDEAFIHHXXX
Mottagare: PAYTRAIL OYJ
Belopp: 9, 99- EUR
Betalningsdag: 28.04.2017
Referens: [protected]
Meddelande: cleverbridge AG / [protected]
Bokningsdag: 28.04.2017
Valutadag: 28.04.2017
Arkiveringskod: 1704282588INWQ0353

I yesterday re-ordered and this time installed successfully, with the viitenumero [protected], paid by my wife's Nordea credit card (name Viveka Höijer-Brear).

Is it possible for you to refund the first 9, 99 euro payment?

Please can you respond or send me the correct email address for me to re-send it? Thank you

I was going over my bank statement and found an $11.95 debit on 4/10/2017. From this cleverbridge outfit. I called the number i received from my bank, the phone is disconnected. With .87 cents in my bank, i cant afford to have people willy nilly snatching my disability funds. Who the heck are they? I checked my email for that date to see if there was any confirmation/receipt for purchase. None of course. This debit appears emmediately after experian credit report charged me. I wonder if its connected.

Today I received a message stating that my credit card would be debited on 14 April with another year of subscription. I do not wish to renew my subscription, so please cancel it immediately and do not debit any amount to my account.

In fact your company has never provided any service for the money I did pay.

Susan Armstrong
59 Matatua Road
Raumati Beach
New Zealand

[protected]

After loosing important notes form my iPhone, I purchased the recovery software through Cleverbridge. I had hopes that it would recover the lost notes. When it didn't work, I contacted Cleverbridge right away for a refund of my $55, all they did was forward me to the 3rd party that the use to actually manage the software. Needless to say, I was stung for the $55! No notes recovery and no refund! A quick steal of my money by Celeverbridge!

To add to it, the "customer service" is nearly a means to pass you on and blame the reason for not being able to help to someone else.

Do not purchase this software!

On Jan. 29th of this year my Wells Fargo checking account was raided by the Cleverbridge Mafia on behalf of Avira Antivirus. I had ordered this a year ago and ca ncelled within tht 30 day grace period due to poor service and product. These A**holes obviously kept my credit card no. and stole $45. from my account hoping I wouldn't notice it. Well, I did and demanded a refund. An email said one would be forthcoming in 5-7 business days. It is now February 21st and I'm still waiting. Reference no. [protected]; refund no. BKD73616597789

Today January 17, 2017 we discovered an unauthorized charge for $44.16 on our checking account. After calling the bank, we discovered Cleverbridges, an organization that submits a dollar amount the bank against your account without telling who or what the charge was for! I am 75 yrs old and my husband is 81 yrs old and I feel like we are being played for stupid. We now have less than $45 in our checking, Social Security doesn't pay for a couple more weeks and ... Put our money back! We did not order anything, buy anything or authorize anything!

ON 5/10/2015 purchased 2 yr TPS Platinum Support Plan for my computer
$369.27.Reference# [protected], invoice# BKD-[protected] today 1/3/17
attempted to call company [protected] having problems with my computer
and 1st the line was busy all day then call another # after speaking with rep
from Cleverbridge who referred me toK9ToolsSupport [protected] that
# was disconnected.Have 5 months left on contract if it's not going to be
honored I want some money back for those months.Donot have a sacnner
with my computer, contact me directly & documents can be mailed to you.

I purchased a bundle from Nero on the 26th March at a cost of £19.99and it was paid for through Pay Pal.The Amount is shown on my bank statement, which is Barclays, twice. I only purchased one download., direct to my PC.
The Nero purchase number is Nero, AG, #[protected] and the bank number of the transaction is, 5zc22226r242y.

Please advise. Peter Thompson.

I recently installed this product - but my bank account was charged twice for it in the sum of £34.99 dated 30 Dec - Ref CBA ParallelsCleverbridge DEU

This is clearly an error and I would be grateful for a refund of £34.99 as there is no way I could have use for a second copy.

After trying to auto renew my 80 GB Dell Backup and Recovery Cloud Storage I was forced to purchase the 120GB since it would let me even select 80GB even thou I'm only using 20. So after purchasing the 120GB package I get 2 emails with 2 different reference numbers. I call Cleverbridge because I didn't want to be double charged and after talking to someone there they assured me only one order went thru. However after assuring me then I get an email from her saying she couldn't reverse the charges without Dell authorization! Dell has probably lost me as a customer for life over this. I was happy to pay once. Funny how Cleverbridge was sure able to charge my card but after knowing I was double charged couldn't reverse one charge?! I kindly suggest you reverse the charge on one of these reference numbers either [protected] or [protected] or I will dispute the charges with Citi bank in which case it will be removed anyways so do yourself a favor and correct YOUR mistake!

Sir:
Photoshop. 8: I purchased and loaded now says I am not authorized. I bought your software on Aug 21, 2015 and processed the code and thought everything had passed. It now tells me my trial period is up and I cannot use it. Paid for it through Pay Pal invoice Number [protected] a total of $92.93 if you do not want to send me a proper key code, please refund my money entirely. This is my request; I shall contact Pay Pal informing them of either /or choice for you.

John D Hughes
(fatboy.[protected]@comcast.net)

I was charged $75.00 by this company, for which I didn't authorize, nor do I even know who they are. It says they are some kind of software company for businesses, which is totally out of my realm as I am a disabled Viet Nam Veteran. I am on disability and can't afford to have money taken out of my bank account by some con game!

This is Eric Dodder at the above phone number and address. You charged my credit card $35.00 for backup service then the next day you said I almost eceeded the bucket of 20 GB. There is no way I am close to 10 B let alone 20 GB. I only backed up twice, on July 5 and 13. I am not doing daily backups. You are just trying to get me to send you more and more money. I am not going to do it. End my service now.

I bought Disk Drill from CleverBridge.net. At the time of the transaction, they did not disclose that there would be any foreign transaction fee. They gave the total of $71.20. When this charge appeared on my credit card statement, there was also a foreign transaction fee charge of $2.14 which has the same company/reference number as my software purchase. If they're going to charge a foreign transaction fee, they need to make it known! If I agree to pay a total of $71.20, than $71.20 should be my total! I want them to waive this transaction fee.