Complete Savings / Complete Save
Reviews and Complaints

They randomly charged £15 off my rebuilt card at 08:27 this morning. I have never heard of this website, let alone given them my card details so I have no clue now they have taken this money or found my card details. I need my money back. Again, I have never heard of this brand or used it so I have literally no idea how they managed to take my money and how they have my card information

Complete Savings have been taking up to £15.00 from my account per month, unauthorised. I did not sign up nor agree to a monthly subscription. I have evidence of the money coming out of my account in a screenshot of my bank statement, but will summarise below:

27 July 2022 - £15:00

2 July 2022 - £15:00

27 June 2022 - £15:00

14 June 2022 - £5.62

27 May 2022 - £15:00

And a further transaction that's pending:

01 August 2022 - £15:00

I have been checking my bank statement and have found that I have made 9 payments of £15 without any knowledge what it is for , I have been diagnosed with breast cancer and need an op so every penny counts. My email is [protected]@yahoo.com

The pictures show the first and this months payment there has been 2 this month.

The payments have been every month for 9 months, I don’t even know the company and the service they have provided. I don’t have an account so I don’t have an account number or have been on the website

On 29 July, £15 from my debit card has been taken away from my bank account without my authorisation from WLY*completesave.c

I have never subscribed to them and this is my first time finding about their company.

I was debited £15 by wly* complete save on the 25/07/2022, 08.17am from my starling bank account. I have never authorised such payment and would not want this transaction. I wish to get a refund of my £15 back into my account please. there was no transaction that occurred or any authorisation given for the payment. I just checked my bank app and noticed I got debited £15 by wly* complete save.

I have never used this website or whatever it is and have been getting monthly payments taken from my bank over the course of a few months totalling 120£ I want a full refund as I have never signed up to it as I dont recognise the site and I don’t randomly sign up to these things. It has been scamming me for months without my realisation and want a refund.

I noticed today 26/7/2022 that £15 had been taken from my bank on a reoccurring transaction.

I have no knowledge of this I certainly did not sign up to this.

I did find an email from them with my account number so I've cancelled any the bogus membership.

I have emailed for a refund but as yet I have heard nothing.

I would also like to know how this subscription happened.

I Just got to know that My account is getting debited 15 pounds every month for 2 months now (20th of every month).

I have never recognized this situation until recently. I have not subscribed to this service. For further reference, my email address is mittal.[protected]@gmail.com.

I want to cancel my membership immediately and want a refund of the money withdrawn without my consent and permission.

If you do not cancel my membership and refund my money, I'll report this company and register an official complaint with the cyber crime cell.

Just recognized that Wly Complete Save began charging my bank account without any authorization 15£ per month. So far they have charged me 30£ without my knowledge. Luckily I recognized it today (by accident). This is absolutely a scam and I don't know how they got access to my credit card information.

I just noticed payment to complete save for £15.00. I did not sign up to this. I have cancelled with them on their automated system but I don't trust them and I would like a refund of the £15.00 that they have taken without consent from me. This is in my opinion, tantamount to theft.

I would like to make a complaint against this company, I was not aware that they would be taking £15 from my bank account every month, I really can't afford this, my only income is DWP benefits because I have disabilities and my state pension, I would be grateful if you could help me secure a full refund and cancellation of this company so they can no longer be able to take any monies from my bank account. The amount that has taken starting on the 13/12/2021 this amounts to 8 deductions of £15.

With thanks

Lindy Elderkin

Contact me on. [protected]

[protected]@gmail.com

I don't know what company (WLY) this is, I don't even know why they took the money from me and I need to cancel this service and I don't know how to do it. I need your help

I sent 2 photos of my statement showing the amount withdrawn from me every month

(In june and july this company wly withdrew from my bank account without my authorization 15£ per month. How can I get my money back?)

I am not aware of every being asked to pay £15 a month to this company. I have just noticed that this has happening for the past three months. This money is being taken from my current account. I have never used any of this company’s services. I have sent a note on this company’s online messaging service to demand that these payment cease. The most recent is today July 16th 2022 ( it is marked as pending). In effect then £45 of unauthorised payments have been taken by them.

I have had £15 taken from my account without authorisation and with a very low income this has set me back, this is disgraceful in my opinion as i’ve recieved no email or transaction messages about this money. Please refund.

This was taken out on the 12th of july 2022 and I had no knowledge what so ever about this interaction taking place nor had I signed ip for such.

WLY* Complete Save have been taking money fraudulently from my credit card for the last 5 months, totalling £75. I do a small amount of online shopping usually with the same companies, but at no time have I requested to join the Complete Save savings plan. I have only just discovered this fraud, due to checking through my statement as I only use the acccount to pay bills through my student loan. The amount being £15 is small enough to fly under the radar and for me not to notice. I have contacted the bank and the payments have now been blocked. However. I am a student supporting herself, I am extremely angry that this amount of money has been stollen from my account. Somehow this company has got hold of my details, but I can confirm that I have never completed an application form to join this savings plan or received any emails or other documents from this company. I want my money refunded and this company investigated

this company has took 15 pound out my bank from a moonpig order and i did not sign up or fill a form i am absolutely raging as i have never ever signed up for this or giving bank details to this company this money was took out my bank on the 13th of july 2022 for a card i purchased on father’s day 2022 where i supposedly signed up for this which i never agreed or signed up

I have recently noticed that £15 has been taken from my account every month for the last while without any prior authorization. This is totally unacceptable and I am demanding a full refund.

Complete save keep taking £15 per month out my bank account I have never authorised these transactionS I’m not amused this is called thriving and fraud I want this dealt with enough is enough and money refunded I don’t know how you get away with this it’s disgusting. I require an explanation

Regards

Nicola kerr

I have just noticed I have had a debit of £15 taken from my bank account.I have no idea who this company is and to my knowledge I’ve never purchased anything from them or authorised an amount to be taken from my bank?

Complete save has been taken £15 out of my bank account since 2019. They said I signed up when I made a one of purchase from a company called Lookfantastic. I do not remember signing up for anything not do I have an email from this company. I am livid and extremely upset but also feel totally stupid for not checking my bank statements correctly all this time. It’s only cause times are very tight at the moment that I have been made aware. I have been in contact with the company and they said they would send me a refund form which I have not received. These are scammers. I have been in contact with my bank who have stopped all transactions and refunded the last 90 days and have raised a dispute. The bank was very aware of this company said they have had countless complaints. I have reported the company to Trading standards. This is unsolicited your t&c and refund policy’s are unfair. This is unfair practices. I would like a full refund. Time is of the essence and you have 14 days in which to refund me the full amount for a service I have not used nor was aware of or I will be taking legal action in small claims court.